Konica Minolta 2430DL User Manual

Page of 140
Troubleshooting 
45
Troubleshooting
Symptom
Solution
The setting in the saved 
presets are not applied.
Depending on the functions selected for the 
printer, some preset settings are not saved.
Media type error appears.
If a media type, such as “Transparency”, is 
specified for Tray 2, a media type error 
appears and the printer stops. Be sure to 
specify a media type supported by Tray 2.
The printer stops respond-
ing.
Depending on the operating system, some 
paper size and paper type combinations are 
not permitted. If the job was sent with an 
incorrect combination of settings, the printer 
stops responding. Be sure to print with the 
correct combination of paper size and paper 
type settings.
The printer is not detected 
using Rendezvous.
Using Administrator mode in PageScope 
Web Connection, select the Enable Rendez-
vous Service Discovery
 check box on the 
Rendezvous Configuration page.
Checking the version num-
ber of the printer driver.
Click the magicolor2430DL.pkg icon in the 
Receipts folder (within Library), and then 
select Get Info from the File menu.
The dialog box may appear 
unusual when selecting 
other manufacturer printer 
and back to magicolor.
Close the Print dialog box, and then open it 
again.
The custom paper size is 
different from the size that 
was set.
Depending on the operating system, the cus-
tom paper size settings may change slightly 
(for example, 5.80" may change to 5.79").
When printing 2 pages on a 
single sheet of paper, the 
pages are not centered on 
the paper.
Depending on the operating system, the 
pages are not centered on the paper when 
printing two pages on a single sheet of paper 
with the following paper sizes.
Legal, Letter Plus, Foolscap, Government 
Legal, Statement, Folio