Konica Minolta 2430DL User Manual

Page of 140
Troubleshooting 
73
Troubleshooting
Symptom
Action
The printer stops because 
of a paper size error or a 
paper type error.
The job may have been sent with a prohibited 
combination of settings (for example, for the 
paper size and media type). Printing is not 
possible with postcards or overhead projector 
transparencies if Plain Paper is selected.
Printing does not continue 
with a custom paper size.
Printing with custom paper sizes is not possi-
ble directly from the printer driver. This can 
only be performed from the command line. 
Specify the following command to print data.
lpr -P [printer_name] -o media=Custom. 
[WIDTHxLENGTH] [file_name]
1. Format of Custom. [WIDTHxLENGTH]: 
Custom.150x200 mm, Custom.8x11 in, 
Custom.15x20 cm, or Custom.612x782 
(postscript points)
2. The specified file must be a PS, PDF or 
JPEG file.
Printing cannot be com-
pleted correctly from 
OpenOffice or any other 
Office application (such as, 
Kword).
Applications running under Linux have their 
own print settings. Some of these functions 
may not be supported by this printer. Observe 
the following for best printing results.
„
Settings made within the application: 
Paper size and orientation
„
Settings made with the printer driver 
(kprinter): Settings other than those speci-
fied above (for example, paper type, tray, 
and resolution)
When printing from Acrobat 
Reader, part of the image 
is printed in solid black or 
the job is interrupted.
There is a compatibility problem between 
Ghostscript and Acrobat Reader. Try using a 
different PDF application.
Watermarks cannot be 
printed from Kword.
This is a bug with Kword. Use Overlay 
instead.