Polaroid 300 User Manual

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68
Polaroid izone300 Digital Camera User Guide
www.izone-camera.com
69
Polaroid izone300 Digital Camera User Guide
www.izone-camera.com
11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems 
continue, please contact customer support. Details are provided under 
“Getting Help”. 
Symptom
Problem
Solution
I receive an error message 
when I am installing the 
Polaroid izone300 camera 
driver.
Polaroid izone300 camera 
driver” does not load.
Shut down all other applications and 
attempt to reinstall the driver.
Check to see if the USB controller in your 
BIOS if it is activated. Please refer to 
Polaroid website for how to active USB 
controller in BIOS. 
I cannot upload images to 
my computer.
Connection failure.
Check all cable connections are secured.
I cannot run the Polaroid 
izone300 camera driver”.
Conflict with another camera 
driver or capture device.
If you have another camera installed on 
your computer, remove it and it’s driver 
completely from your system to avoid 
conflicting with your izone300. 
Incorrect driver type. 
Set the camera’s driver type to the Mass 
Storage mode. 
My CD Installation wizard 
does not work.
The auto installation file is 
switched off or the CD-ROM is 
disconnected.
Go to the computer desktop. Right click on 
“My Computer”. Click “Properties”. Select 
“Device Manager”. Double click on “CD-
ROM”, double click on “CD-R (normally the 
manufacturer’s name. Click on “Settings”. 
Ensure both “Auto insert notification” and 
the “disconnect” are ticked. If you change 
the settings the computer will ask you to 
restart your PC. Click “Yes”.
I get a blurred image when 
uploading my images to my 
computer. 
There may be a momentary delay 
between pressing the shutter 
button and the actual exposure. 
Hold your izone300 camera steady until you 
hear a beep which indicates the exposure 
is completed.