Sharp AL-2040 User Manual

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power 
source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

If you are using Windows 98/Me/2000 and your 
application is not TWAIN compliant, the application 
cannot acquire images. Use an application that is 
TWAIN compliant, such as the included Sharpdesk.

Make sure that the "SHARP MFP TWAIN P" or "WIA-
SHARP AL-xxxx" is selected on your application.

Setting a large area with full color together with a high 
resolution setting, makes the data size large, resulting in 
extended scanning times. It is recommended to set the 
scanning preferences depending on the type of original 
to be scanned, i.e., Web Pages (monitor), Photo, FAX, 
or OCR.

Your computer may not have enough available memory 
to hold the document you want to scan. Lower the scan 
resolution.

Neither printing nor scanning jobs can be sent to the 
unit from your computer during the specified period of 
program timeout after copying.
To send a scanning job immediately, press the clear key

 

twice, ONLINE key or SCAN key on the unit.

Reference:

For more detail, refer to "USER 
PROGRAMS" in the Operation Manual.

When multiple originals are loaded in the SPF, it 
depends on your application whether only one original 
can be scanned in a single operation, or whether 
multiple originals can be scanned. Check which is 
possible in your application. (Sharpdesk allows multiple 
originals to be scanned in a single operation.)

The operating systems that support the unit's scanner 
driver are Windows 98/Me/2000/XP/Vista.

Make sure that the cable is connected securely to the 
LAN connector or the USB connector on your computer 
and the unit.

If normal scanning still cannot be performed even after 
confirming the items on the above check list, delete the 
software and then reinstall it.

Reference: