Fujitsu FI-6230Z User Manual

Page of 211
Chapter 8 Troubleshooting
139
Multifeed error occurs frequently.
Do the documents meet the requirements described in 
"Precautions" in 
?
No
Use documents that meet the requirements.
For details, refer to 
.
Yes 
If you are using the Carrier Sheet, is [Double-page 
spread], [Clipping (Front)] or [Clipping (Duplex)] specified 
for [Scan Type] in the scanner driver’s setup dialog box? 
No
Specify either [Double-page spread], [Clipping (Front)] or [Clipping (Duplex)]. 
For details, refer to 
 or 
Yes 
If multifeed detection is enabled, is there any document in 
the batch that does not fulfill the conditions for an accurate 
detection?
Yes
Fulfill the conditions for an accurate multifeed detection.
For details, refer to 
.
Also specify the multifeed detection area if necessary (
No 
Did you scan a plastic card or any other thick document?
Yes
Disable multifeed detection.
No 
Did you fan the documents before loading them?
No
Fan the documents.
Yes 
Have the documents just been printed out from a copy 
machine or a laser printer?
Yes
Fan the documents a few times to remove static electricity.
No 
Is the document stack thinner than 5 mm?
No
Reduce the number of sheets.
Yes 
Are the consumables (*1) installed correctly?
No
Install the consumables correctly.
For details, refer to 
.
Yes 
Are the consumables dirty?
Yes
Clean the consumables.
For details, refer to 
No