Panasonic KX-PX20M User Manual

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Others
93
Problem
Cause and Remedy
Page
The printer printed 
a different number 
of copies than 
selected.
• Even if the number of copies has been set to each 
image when selecting images, only one copy will be 
printed if “All Images” or “ Index” is selected.
• When printing using DPOF settings, only the number of 
copies set by DPOF will be printed.
34
35
37
• Unsatisfactory 
print quality
• Horizontal lines 
appear across the 
printed image.
• Are you using different paper than that which is 
indicated?
⇒ Insert the paper exclusive for this printer.
• Does the ink sheet have slack?
⇒ Flatten out the ink sheet.
 Have you inserted the paper with the wrong side facing 
up?
⇒ Make sure that you insert the paper with the print side 
(glossy surface) facing up.
• Print quality may be poor if there is condensation
2
 due 
to a difference in temperatures.
⇒ Wait for approximately 2 hours from the time the 
printer’s power was turned on before attempting to 
resume printing.
• Are the thermal heads dirty?
⇒ Clean the thermal heads
3
.
16
20
18
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94
 Paper jams occur 
frequently.
 Paper does not 
feed.
• Have you loaded more than 18 sheets of paper (or 
more than 20 sheets of wide size paper) in the paper 
cassette?
⇒ Reduce the number of sheets.
• Have you inserted curled paper?
⇒ Do not use curled paper.
• Is the feeding stop adjusted according to the paper size 
you want to use?
⇒ Adjust the feeding stop.
18
18
Part of the printed 
image is cut off.
• Have you used application software to enlarge the 
image beyond the printing range of this printer?
⇒ Reduce the image size so that it fits within the 
printer’s printing range.
• Is [Borders] of the digital camera or printer driver
4
 set 
to [OFF]?
⇒ Select [ON] under [Borders]. 
There is an 
unexpected margin 
on the printed 
images.
• Is [Borders] of the digital camera or printer driver
4
 set 
to [ON]?
⇒ Select [OFF] under [Borders].
2 Condensation
Water droplets will form after a bottle has been removed from a refrigerator during the 
summer season or in a warm environment. This formation of water droplets is called 
condensation. Condensation that forms on printed paper and the printer roller and that has 
not yet dried may cause smudging on the printed image.
Continued on next page
KX-PX20M.indb   93
KX-PX20M.indb   93
2006/12/22   14:05:06
2006/12/22   14:05:06