Sony C4200 User Manual

Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start
the Setup program.

Disconnect the HP All-in-One from your computer.

Select Uninstall and follow the onscreen directions.

Restart your computer.

It is important that you disconnect the HP All-in-One before restarting

your computer. Do not connect the HP All-in-One to your computer until after you
have reinstalled the software.

Start the Setup program for the HP All-in-One again.

Select Install.

Follow the onscreen instructions and the instructions provided in the Setup Guide that
came with the HP All-in-One.

When the software installation is complete, the HP Digital Imaging Monitor icon appears
in the Windows system tray.
To verify that the software is properly installed, double-click the HP Solution Center icon
on the desktop. If the HP Solution Center shows the appropriate buttons for your device
(such as Make Copies), the software has been properly installed.

If you are having problems with print quality, try the solutions in this section and observe
the following guidelines:

•

Replace refilled or empty cartridges.

•

Check the device settings to make sure that the print mode and paper selection is
correct for the paper and the task.
For more information, see 

 and 

•

Print and evaluate a self-test.
For more information, see 

If the self-test shows a defect, try the following:
•

Clean the print cartridges automatically. For more information, see 

.

•

If you are missing lines when you print, clean the electrical contacts. For more
information, see 

•

Replace the print cartridge. For more information, see 

.

•

If the self-test does not show a problem, investigate other causes, such as the image
file or software program.

For additional print cartridge troubleshooting, visit the HP Web site at 

.

This section contains the following topics:

•

•

•

Chapter 13

96

Troubleshooting