Samsung 72V User Manual

Page of 38
 
 
The screen is displayed but there is no 
sound for MPEG4 and WMV9 movies. 
Try to change the Volume menu using the buttons on the right side of the 
product. 
The movie freezes at some points. 
Freezing may happen depending on the status of the movie file.
Breakings could happen during playback depending on the type and size of 
movie file.(High bps contents) 
   
Movie file formats : MPEG 4, WMV9 
   
Resolution : Less than 1024 x 768
Whenever I turn my Digital Photo Frame 
off and on, I find the time goes wrong. 
This product has no built-in battery. When the power turns off, the time info 
also goes off. Therefore, you need to set time again whenever your Digital 
Photo Frame turns on. However, if you are connected to the Internet and 
Settings > Internet time update is set to Auto, the time is updated 
automatically. (Settings>Internet Time Update)
A menu is not displayed immediately 
when I press the menu button. 
Displaying the menu and other operations may take some time while the 
product is loading an image to display on the screen. 
My Digital Photo Frame does not retrieve 
photos from the Internet. 
Check whether the AP connected to your Digital Photo Frame is accessible to 
the Internet.  
Cannot display web photos during online 
services. 
The maximum file size from the Internet is 4.2 MB. (The maximum local file 
size is 8.5 MB.)  
Receiving photos over the internet The Web and Feed file format is JPEG only 
(over 400X240 pixels) 
Cannot change the image ratings in the 
Windows Media Center in real time. 
It is possible to do so by closing and opening Windows Media Player again. 
Cannot change the ratings for the photos 
on my PC from my Digital Photo Frame.  
Frame Manager must be running first. 
After making changes, close and open Windows Media Player again 
I changed the frame name but it hasn't 
been applied. 
Select and remove the shared Digital Photo Frame from the Library/Media 
Sharing list in the Windows Media Player and turn both your Digital Photo 
Frame and PC off and on. Make sure to turn on your Digital Photo Frame after 
your PC has booted up. 
I cannot connect my Digital Photo Frame 
to the Windows Media Player on my PC. 
Check whether both your Digital Photo Frame and PC are connected to the 
same access point (AP). 
In Vista, select Control Panel > Network and Sharing Center > Customize. 
Check whether the Location type is set to Private. 
(For more information, refer to 
Applications > Sharing Settings for 
Accepting Connections
 from Your Photo Frame.) 
Select Digital Photo Frame from the Windows Media Player > Library > Media 
Sharing list. Check whether it is set to Allow. 
The Frame Manager icon isn't displayed. 
Check whether a Digital Photo Frame is connected. If no Digital Photo Frame is 
connected, the icon is not displayed. 
  
 
 
Troubleshooting
Terminology
Service Centers
Declaration of 
Conformity
  
 
Terminology
  
 
Terms 
Description 
MPEG4  
(Motion Picture Expert Group4)  
MPEG4 is a movie compression technology for video communications which 
enables implementing bi-directional multimedia. It was developed to make it 
possible to transmit movies over low speed lines on the Internet or for mobile 
communications. It is used widely on PCs, TVs and cell phones. A movie file 
formatted in the MPEG4 format is called an MPG or MPEG file. 
WMV9  
(Window Media Video9)  
A video codec in the MPEG4 format developed by Microsoft