Kodak D1030 User Manual

34

For step-by-step product support, visit 

select Step-by-Step Solutions & Repair.

Frame does not 
turn on.

■

Make sure the power cable that was included with your frame is 
connected securely (see 

).

■

Unplug the power cable for 5 seconds, then reconnect the cable. 
Press and hold the power button (for about 2 seconds), then 
release.

Nothing happens when 
a memory card or USB 
device is connected.

■

Insert a certified SD/SDHC/MMC/XD Card, with images, into the 
upper designated card slot, then push to seat it (see 

■

Insert a certified MS Duo/Duo Pro Card, with images, into the 
lower designated card slot only, then push to seat it (see 

NOTE: Do

 not insert an MS Pro or MS Pro Duo card in the top slot. It 

could get stuck and damage the card or your frame.

■

Make sure the USB device is connected securely (see 

■

Make sure the file format of your pictures is supported. (See 

).

NOTE:  Pictures may take a longer time to display when the files are large or when 

using a large capacity memory card or other connected device.

Touch border doesn’t 
work.

■

Use your finger to make your selections on the Quick Touch 
Borders (see 

). Lights on the border show you where to 

touch.

IMPORTANT: 

■

Unplug the power cable for 5 seconds, then reconnect the cable. 
Press and hold the power button (for about 2 seconds), then 
release.