Dynex DX-DPF0712L User Manual
Troubleshooting
25
Troubleshooting
Problem
Solution
The frame will not turn
on.
on.
The power adapter is not securely connected to the picture
frame, or the power switch is not on. Check power adapter
connections, then switch the power on.
frame, or the power switch is not on. Check power adapter
connections, then switch the power on.
A portable memory
device is inserted in the
frame, but you can’t
view your pictures.
device is inserted in the
frame, but you can’t
view your pictures.
• Make sure that the portable memory device is one of the
supported formats and that the files on the device are
JPEG image files.
JPEG image files.
• Turn the digital picture frame off and make sure that the
portable memory device is inserted all the way into the
slot or port and is inserted correctly, then turn it back on.
After a few seconds, you should see your first picture.
slot or port and is inserted correctly, then turn it back on.
After a few seconds, you should see your first picture.
• Try formatting the portable memory device using a
computer.
Caution: Formatting the device will erase all files on
the device. Back up the files on the device to your
computer before attempting to format the device.
the device. Back up the files on the device to your
computer before attempting to format the device.
• Some digital cameras save images in formats other than
JPEG. Refer to your camera’s manual for details.
The frame displays some
pictures slower than
others.
pictures slower than
others.
Higher resolution pictures load more slowly. Try using
lower resolution pictures or down-sampling (compressing
or resizing) them using a computer.
lower resolution pictures or down-sampling (compressing
or resizing) them using a computer.