Sony DCR-SR220 User Manual

Page of 111
78
Troubleshooting
Troubleshooting
If you run into any problems using your 
camcorder, use the following table to 
troubleshoot the problem. If the problem 
persists, disconnect the power source and 
contact your Sony dealer.
 Overall operations/Easy Handycam 
operation/Remote Commander ............. 78
 Batteries/Power sources ........................... 79
 LCD screen ................................................ 80
 “Memory Stick PRO Duo” ...................... 80
 Recording................................................... 80
 Playing back .............................................. 82
 Playing back images stored on a “Memory 
Stick PRO Duo” on other devices .......... 83
 Editing images on your camcorder ........ 83
 Dubbing/Connecting to other  
devices ........................................................ 84
 Functions that cannot be used 
simultaneously .......................................... 84
Notes before sending your camcorder for 
repair
 Your camcorder may require initializing 
or changing the current hard disk of the 
camcorder, depending on the problem. In this 
case, the data stored on the hard disk will be 
deleted. Be sure to save the data on the hard 
disk (p. 37) on other media (backup) before 
sending your camcorder for repair. We will not 
compensate you for any loss of hard disk data.
 During repair, we may check a minimum 
amount of data stored on the hard disk in order 
to investigate the problem. However, your Sony 
dealer will neither copy nor retain your data.
Overall operations/Easy Handycam 
operation/Remote Commander
The power does not turn on.
 Attach a charged battery pack to the 
camcorder (p. 13).
 Connect the plug of the AC Adaptor to the 
wall outlet (wall socket) (p. 13).
 Set the camcorder onto the Handycam 
Station securely (p. 13).
The camcorder does not operate even 
when the power is set to on.
 It takes a few seconds for your camcorder 
to be ready to shoot after the power is 
turned on. This is not a malfunction.
 Disconnect the AC Adaptor from the wall 
outlet (wall socket) or remove the battery 
pack, then reconnect it after about 1 
minute. If the functions still do not work, 
press RESET (p. 101) using a sharp-pointed 
object. (If you press RESET, all settings, 
including the clock setting, are reset.)
 The temperature of your camcorder is 
extremely high. Turn off your camcorder 
and leave it for a while in a cool place.
 The temperature of your camcorder is 
extremely low. Turn off the camcorder 
and take it to a warm place. Leave the 
camcorder there for a while, then turn on 
the camcorder.
Buttons do not work.
 During Easy Handycam operation, the 
following buttons/functions are not 
available.
 (back light) button (p. 28)
 Playback zoom (p. 33)
 To turn on and off the LCD backlight 
(Pressing and holding DISP/BATT INFO 
for a few seconds) (p. 19)
The   (OPTION) button is not 
displayed.
 The OPTION MENU cannot be used 
during Easy Handycam operation.
The menu settings have changed 
automatically.
 During Easy Handycam operation, nearly 
all the menu items will be automatically set 
to the default settings.
 During Easy Handycam operation, some 
menu items are fixed as follows.
 [REC MODE] : [SP]
 [DATA CODE] : [DATE/TIME]