Sony DCR-TRV40E User Manual

If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power supply and contact your Sony dealer or local
authorised Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display
function has worked. See page 279.

• The POWER switch is not set to CAMERA.

c

Set it to CAMERA (p. 37).

• The tape has run out.

c

Rewind the cassette or insert a new one (p. 33, 59).

• The write-protect tab is set to expose the red mark.

c

Use a new cassette or slide the tab (p. 33).

• The tape is stuck to the drum (moisture condensation).

c

Remove the cassette and leave your camcorder for at least
one hour to acclimatise (p. 301).

• While being operated when the POWER switch is set to

CAMERA, your camcorder has been in the standby for more
than five minutes.

c

Set the POWER switch to OFF (CHG) and then to CAMERA.

• The battery pack is dead or nearly dead.

c

Install a charged battery pack.

• PHOTO REC is set to TAPE in the menu settings.

c

Set it to MEMORY (p. 253).

• PHOTO REC is set to MEMORY in the menu settings.

c

Set it to TAPE (p. 253).

• The viewfinder lens is not adjusted.

c

Adjust the viewfinder lens (p. 42).

• STEADYSHOT is set to OFF in the menu settings.

c

Set it to ON (p. 253).

• The setting is the manual focus.

c

Set FOCUS to the autofocus (p. 88).

• Shooting conditions are not suitable for autofocus.

c

Adjust for manual focusing (p. 88).

START/STOP does not operate.

The power goes off.

You cannot record still images on a
“Memory Stick” in the tape recording
or tape recording standby.

You cannot record still images on a
tape.

The image on the viewfinder screen
is not clear.

The SteadyShot does not work.

The autofocusing does not work.