Sony DCR-TRV40E User Manual

• You are using a battery pack that is not an “InfoLITHIUM”

battery pack.

c

Use an “InfoLITHIUM” battery pack (p. 28, 296).

• Moisture condensation has occurred.

c

Remove the cassette and leave your camcorder for at least
one hour to acclimatise (p. 301).

• The video heads are dirty.

c

Clean the heads using the cleaning cassette (optional)
(p. 302).

• A malfunction other than the above that you can service has

occurred.

c

Remove the cassette and insert it again, then operate your
camcorder.

c

Disconnect the mains lead of the AC power adaptor or
remove the battery pack. After reconnecting the power
supply, operate your camcorder.

• A malfunction that you cannot service has occurred.

c

Contact your Sony dealer or local authorised Sony service
facility and inform them of the 5-digit code
(example: E:61:10).

Your camcorder has a self-diagnosis display function.
This function displays the current state of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the screen. If a 5-digit code is
displayed, check the following list of codes. The last
two digits (indicated by ss) differ depending on the
state of your camcorder.

C:04:ss

C:21:ss

C:22:ss

C:31:ss
C:32:ss

E:20:ss
E:61:ss
E:62:ss
E:91:ss

• C:ss:ss

You can service your camcorder
yourself.

• E:ss:ss

Contact your Sony dealer or local
authorised Sony service facility.

If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorised Sony service facility.

C:21:00