Sony DCR-PC100 Manual

Troubleshooting

If you run into any problem using your camcorder, use the following table to
troubleshoot the problem. If the problem persists, disconnect the power source and
contact your Sony dealer. If “C:ss:ss” appears on the LCD screen or in the
viewfinder, the self-diagnosis display function has worked. See page 122.

In the recording mode

• The POWER switch is not set to CAMERA.

c Set it to CAMERA. (p. 15)

• The tape has run out.

c Rewind the tape or insert a new one. (p. 14, 28)

• The write-protect tab on the cassette is set to expose the

red mark.

c Use a new tape or slide the tab. (p. 14)

• The tape is stuck to the drum (moisture condensation).

c Remove the cassette and leave your camcorder for at

least one hour to acclimatize. (p. 126)

• START/STOP MODE is set to 5SEC or  .

c Set it to 

. (p. 20)

• While being operated in CAMERA mode, your camcorder

has been in the standby mode for more than five minutes.

c Set the POWER switch to OFF and then to CAMERA

again. (p. 16)

• The battery pack is dead or nearly dead.

c Install a charged battery pack. (p. 10, 11)

• The viewfinder lens is not adjusted.

c Adjust the viewfinder lens. (p. 18)

• STEADYSHOT is set to OFF in the menu settings.

c Set it to ON. (p. 76)

• The camcorder is in manual focus mode.

c Turn to auto focus mode. (p. 45)

• Shooting conditions are not suitable for autofocus.

c Adjust focus manually. (p. 45)

• START/STOP MODE is set to 5SEC or  .

c Set it to 

. (p. 20)

• The digital effect function is working.

c Cancel it. (p. 39)

• The video heads may be dirty.

c Clean the heads using the Sony DVM12CL cleaning

cassette (not supplied). (p. 127)

• The contrast between the subject and background is too

high. This is not a malfunction.

• This is not a malfunction.

START/STOP does not operate.

The power goes off.

Recording stops in a few seconds.

The image on the viewfinder screen
is not clear.

The fader function does not work.

The autofocusing function does not
work.

The SteadyShot function does not
work.

The x indicator flashes on the LCD
screen or in the viewfinder.

A vertical band appears when you
shoot a very bright subject.

A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.