Sony BDV-NF7220 User Manual

56

GB

BDV-NF7220

4-485-836-E1(1)

D:\NORM'S JOB\SONY HA\SO130046\BDV-
N9200_7200_5200_E3200\4485836E11_ZE (NF7220)\100ADD.fm

masterpage: Left

Troubleshooting

If you experience any of the following 
difficulties while using the system, use 
this troubleshooting guide to help 
remedy the problem before requesting 
repairs. Should any problem persist, 
consult your nearest Sony dealer.

The power does not turn on.
t Check that the AC power cord 

(mains lead) is connected securely.

The remote control does not function.
t The distance between the remote 

control and the main unit is too far.

t The batteries in the remote control 

are weak.

The disc lid does not open and you 
cannot remove the disc even after you 
press Z.
t Try the following:

1

Press and hold N and Z on the 
main unit for more than 
5 seconds to open the disc lid.

2

Remove the disc.

3

Disconnect the AC power cord 
(mains lead) from the wall outlet 
(mains), then reconnect after 
several minutes.

The system does not work normally.
t Disconnect the AC power cord 

(mains lead) from the wall outlet 
(mains), then reconnect after 
several minutes.

[A new software version is available. 
Please go to the “Setup” section of the 
menu and select “Software Update” to 
perform the update.] appears on the 
TV screen.
t See [Software Update] (page 45) to 

update the system to a latest 
software version.

“PRTECT”, “PUSH” and “POWER” 
appear alternately in the top panel 
display.
t Press "/1 to turn off the system, 

and check the following items after 
“STBY” disappears.
• Are the + and – speaker cords 

short-circuited?

• Are you using only the supplied 

speakers?

• Is anything blocking the 

ventilation holes of the system?

• After checking the above items 

and fixing any problems, turn on 
the system. If the cause of the 
problem cannot be found even 
after checking all the above items, 
consult your nearest Sony dealer.

“LOCKED” flashes in the top panel 
display when you press any button on 
the main unit.
t Set the child lock function to off 

“D. LOCK” appears in the top panel 
display.
t Contact your nearest Sony dealer or 

local authorized Sony service 
facility.

“E xxxx” (x is a number) appears in the 
top panel display.
t Contact your nearest Sony dealer or 

local authorized Sony service facility 
and give the error code.