Sony BDVN8100W User Manual

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BDV-N9100W/BDV-N8100W/BDV-N7100W
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 appears without any messages on 
the entire TV screen.
t Contact your nearest Sony dealer or 
local authorized Sony service facility.
“NOT.USE” appears in the top panel 
display when you press SOUND 
MODE, FOOTBALL or MUSIC EQ.
t The setting for SOUND MODE, 
FOOTBALL and MUSIC EQ cannot 
be changed when the [Sound Effect] is 
set to other than [Sound Mode On]. Set 
[Sound Effect] in [Audio Settings] to 
[Sound Mode On] (page 62).
There is no picture or the picture is 
not output correctly.
t Check the output method on your 
t Touch and hold N and VOL – on the 
main unit for more than 5 seconds to 
reset the video output resolution to the 
lowest resolution.
t For BD-ROMs, check the [BD-ROM 
24p Output] settings in [Screen 
Settings] (page 60).
There is no picture when you make an 
HDMI cable connection.
t The main unit is connected to an input 
device that is not HDCP (High-
bandwidth Digital Content Protection) 
compliant (“HDMI” in the top panel 
does not light up) (page 24).
3D images from the HDMI (IN 1) or 
HDMI (IN 2) jack do not appear on the 
TV screen.
t Depending on the TV or video 
equipment, 3D images may not appear. 
The dark area of the picture is too 
dark/the bright area is too bright or 
unnatural.
t Set [Picture Quality Mode] to [Auto] 
(default) (page 44).
Picture noise appears.
t Clean the disc.
t If the picture output from your system 
goes through your VCR to get to your 
TV, the copy-protection signal applied 
to some BD/DVD programs could 
affect picture quality. If you still 
experience problems even when you 
connect your main unit directly to your 
TV, try connecting your main unit to 
the other input jacks.
An image is not displayed on the 
entire TV screen.
t Check the setting of [TV Type] in 
[Screen Settings] (page 60).
t The aspect ratio on the disc is fixed.
Color irregularity occurs on the TV 
screen.
t If the speakers are used with a CRT-
based TV or projector, install the 
speakers at least 0.3 meters (1 foot) 
from the TV set.
t If the color irregularity persists, turn 
off the TV set once, then turn it on after 
15 to 30 minutes.
t Make sure that no magnetic object 
(magnetic latch on a TV stand, health 
care device, toy, etc.) is placed near the 
speakers.
There is no sound.
t The speaker cords are not connected 
securely.
t Check the speaker settings (page 51). 
Picture
Sound