Samsung 1357B-BD-P1200-XAC User Manual

English - 51

The     icon appears on screen.

•  The features or action cannot be completed at this 

time because:

1. The BD/DVD’s software restricts it.
2. The BD/DVD’s software doesn’t support the feature 

(e.g., angles)

3. The feature is not available at the moment.
4. You’ve requested a title or chapter number or 

search time that is out of range.

Play mode differs from the Setup Menu selection.

•  Some of the functions selected in the Setup Menu may

not work properly if the disc is not encoded with the
corresponding function.

The screen ratio cannot be changed.

•  The Screen Ratio is fixed on your BD/DVDs.

No audio.

•  Make sure you have selected the correct Digital Output

in the Audio Options Menu.

The screen is blocked 

•  Press the 

button (in front panel) for more than 

5 seconds with no disc inside. All settings  will revert to
the factory settings.

•  Check video output mode.

Forgot password

•  Press the 

button (in front panel) for more than 

5 seconds with no disc inside. All settings including the
password  will revert to the factory settings. Don't use
this unless absolutely necessary.

If you experience other problems.

•  Go to the contents and find the section of the

instruction book that contains the explanations
regarding the current problem, and follow the procedure
once again.

•  If the problem still cannot be solved, please contact

your nearest Samsung authorized service center.

The picture is noisy or distorted

•  Make sure that the disc is not dirty or scratched.

•  Clean the disc.

No HDMI output.

•  Check the Video output is set to HDMI.

•  Check the connection between the TV and the HDMI 

jack of Blu-ray disc player.

•  Check if your TV supports 480p/720p/1080i/1080p 

HDMI input resolution.

Abnormal HDMI output screen.

•  If random noise appears on the screen, it means that

TV does not support HDCP (High-bandwidth Digital
Content Protection).

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