Panasonic BP325 User Manual

Page of 58
Troubleshooting
45
Trouble
shoo
ting
5
Picture
Symptom 
Cause & Solution
There is no picture.
 
y Select the appropriate video input mode on the TV so the picture 
from the unit appears on the TV screen.
 
y Connect the video connection securely.
 
y Check the [HDMI Color Setting] in the [Setup] menu is set to the 
appropriate item that conforms to your video connection.
 
y Your TV may not support the resolution you have set on the player. 
Change the resolution that your TV accepts.
 
y The player’s HDMI OUT jack is connected to a DVI device that does 
not support copyright protection.
Picture noise appears.
 
y You are playing a disc recorded in a colour system that is different 
from your TV.
 
y Set the resolution which your TV accepts.
Blu-ray 3D disc playback does 
not output 3D views.
 
y Connect the player to your TV with HDMI cable (Type A, High Speed 
HDMI™ Cable).
 
y Your TV may not support “HDMI 3D mandatory format”. 
 
y The [3D Mode] option in the [Setup] menu is set to [Off ].  
Set the option to [On].
Customer support
You can update the Player using the latest software to enhance the products operation and/or add new 
features. To obtain the latest software for this player (if updates have been made), please visit  
http://www.lg.com/global/support or contact LG Electronics customer care centre.
Open source software notice
To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit 
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are 
available to download with the source code.