Panasonic DMP-BD81 User Manual

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SQT0108
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Reference
Troubleshooting guide
Before requesting service, please perform the 
following steps.
Unit does not respond to remote 
control or unit’s buttons.
Disconnect AC power supply cord, wait 1 minute, 
then reconnect AC power supply cord.
The following do not indicate a problem with 
this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
Cannot eject disc.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and 
the blue button on the remote control at the 
same time for more than 5 seconds.
– POWER LED starts to flash, and “00RET” is 
displayed on the screen.
3 Press [
1] (right) repeatedly on the remote 
control until “06FTO” is displayed on the 
screen.
4 Press [OK].
To return to the factory defaults.
¾
Select “Yes” in “Restore Default Settings” in 
the Setup menu. (> 26)
To return all settings to the factory preset.
¾
Reset the unit as follows:
1 Turn the unit on.
2 Press and hold [OK], the yellow button and 
the blue button on the remote control at the 
same time for more than 5 seconds.
– POWER LED starts to flash, and “00RET” is 
displayed on the screen.
3 Press [
1] (right) repeatedly on the remote 
control until “08FIN” is displayed on the 
screen.
4 Press and hold [OK] for more than 5 seconds.
The remote control does not work properly.
¾
Change the batteries in the remote control. 
(> 5)
¾
The remote control and this unit are using 
different codes. Turn on this unit by using the 
standby/on switch on this unit, and check 
“Remote control ” which is displayed on the 
screen when you press a button on the 
remote control.
Press and hold [OK] and the displayed 
number (“”) for at least 5 seconds.
The TV tuner mode is not displayed when the 
TV is turned on.
¾
This phenomenon may occur, depending on 
the TV setting, when “Quick Start” is set to 
“On”.
¾
Depending on the TV, this phenomenon may 
be prevented by reconnecting the HDMI cable 
to a different HDMI input terminal or by 
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾
The ratings level returns to the factory 
defaults.
1 Turn the unit on.
2 Press and hold [OK], the yellow button and 
the blue button on the remote control at the 
same time for more than 5 seconds.
– POWER LED starts to flash, and “00RET” is 
displayed on the screen.
3 Press [
1] (right) repeatedly on the remote 
control until “03 VL” is displayed on the screen.
4 Press [OK].
Do you have the latest firmware installed?
Panasonic is constantly improving the unit’s 
firmware to ensure that our customers are 
enjoying the latest technology. (> 12)
4
Make the following checks and visit our 
website for more information.
For U.S.A.
 : 
www.panasonic.com/support
Enter the model number.
For Canada : 
http://www.panasonic.ca
4
Or visit our website to find a service center.
You can find a service center near you easily 
on our website.
Other support information:
“Customer Services Directory (United States 
and Puerto Rico)” (> 33) or “CONTACT 
INFORMATION” (> 34).
General operation
DMP-BD91_81_SQT0108_eng.book  27 ページ  2013年12月3日 火曜日 午前10時50分