Panasonic DMP-BD45 User Manual
29
VQT2H86
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Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with this unit:
≥ Regular disc rotating sounds.
≥ Image disturbance during search.
≥ Regular disc rotating sounds.
≥ Image disturbance during search.
∫ Unit doesn’t respond to remote control
or front panel buttons.
Press and hold [POWER Í/I] on the main unit for 3 seconds.
– If still unable to power the unit off, disconnect the power
– If still unable to power the unit off, disconnect the power
cord, wait 1 minute, then reconnect the power cord.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], [B] and [Y] on
1 While the unit is off, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [
1] (right) on the remote control or
[POWER Í/I] on the unit until “06 FTO” is displayed on
the unit's display.
the unit's display.
3 Press [OK] on the remote control or [
< OPEN/CLOSE] on
the unit.
To return to the factory preset.
¾
Select “Yes” in “Restore Default Settings” in the Setup
menu. (> 28)
menu. (> 28)
To return all settings to the factory preset.
¾
Reset the unit as follows:
1 While the unit is off, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [
1] (right) on the remote control or
[POWER Í/I] on the unit until “08 FIN” is displayed on the
unit's display.
unit's display.
3 Press and hold [OK] on the remote control or [
< OPEN/
CLOSE] on the unit for at least 3 seconds.
Power of this unit is turned off when the input
for the TV is switched.
¾
This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The remote control doesn’t work properly.
¾
The remote control and main unit are using different
codes. Change the code on the remote control. (> 28)
codes. Change the code on the remote control. (> 28)
¾
It may be necessary to set the manufacturer code or the
remote control code again after changing the batteries for
remote control. (> 14)
remote control code again after changing the batteries for
remote control. (> 14)
The TV tuner mode is not displayed when the
TV is switched on.
¾
This phenomenon may occur, depending on the TV
setting, when “Quick Start” is set to “On”.
setting, when “Quick Start” is set to “On”.
– Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾
The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], [B] and [Y] on
the remote control at the same time for more than
5 seconds.
– “00 RET” is displayed on the unit’s display.
5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [
1] (right) on the remote control or
[POWER Í/I] on the unit until “03 VL” is displayed on the
unit's display.
unit's display.
3 Press [OK] on the remote control or [
< OPEN/CLOSE] on
the unit.
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies.
(> 14)
irregularities that are discovered with certain movies.
(> 14)
4
Make the following checks and visit our
website for more information.
For USA :
http://www2.panasonic.com/consumer-electronics/support/
Enter the model number.
For Canada :
http://www.panasonic.ca
http://www2.panasonic.com/consumer-electronics/support/
Enter the model number.
For Canada :
http://www.panasonic.ca
4
Even so, you still have trouble,
Visit our website to find a service center.
You can find a service center near you easily on our
website.
website.
Other support information:
“Customer Services Directory (United States and Puerto
Rico)” (> 39) or “Limited Warranty (Only for
CANADA)” (> 40).
“Customer Services Directory (United States and Puerto
Rico)” (> 39) or “Limited Warranty (Only for
CANADA)” (> 40).
General operation
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