Panasonic KX-TG1855AL User Manual

Page of 44
Useful Information
38
I cannot make or 
receive calls.
L
The base unit AC adaptor or telephone line cord is 
not connected. Check the connections.
L
If you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the wall 
socket directly. If the unit operates properly, check 
the splitter.
L
Disconnect the base unit from the telephone line 
and connect the line to a known working telephone. 
If the working telephone operates properly, contact 
our service personnel to have the unit repaired. If 
the working telephone does not operate properly, 
contact your service provider/telephone company.
L
The key lock feature is turned on. Turn it off
(page 16).
L
The unit is not designed to be used with rotary 
(pulse dialling) services.
The unit does not ring. L The ringer volume is turned off. Adjust the ringer 
The batteries should 
be charging but the 
battery icon does not 
change.
L
Clean the charge contacts and charge again
(page 12).
A busy tone is heard 
when {C} is pressed.
L
The handset is too far from the base unit. Move 
closer and try again.
L
Another handset is in use or the answering system 
is being used. Wait and try again later.
Static is heard, sound 
cuts in and out. 
Interference from 
other electrical units.
L
Place the handset and the base unit away from 
other electrical appliances.
L
Move closer to the base unit.
L
Your unit is connected to a telephone line with 
ADSL service (page 40).
Noise is heard during 
a call.
L
You are using the handset or base unit in an area 
with high electrical interference. Place the handset 
and base unit away from interference sources, 
such as antennas and mobile phones.
The handset/base unit 
stops working while 
being used.
L
Disconnect the base unit AC adaptor and turn off 
the handset. Connect the base unit AC adaptor, 
turn on the handset and try again.
The handset beeps 
intermittently and/or 
7
 flashes.
L
Fully charge the batteries (page 12).
Problem
Cause & solution
TG1855-1857AL(e-e).book  Page 38  Thursday, July 12, 2007  5:31 PM