Panasonic KX-TG9391 User Manual
Useful Information
49
For assistance, please visit http://www.panasonic.com/help
Battery recharge
Making/answering calls, intercom
Caller ID
Problem
Cause/solution
The handset beeps and/or 3
flashes.
flashes.
L
Battery charge is low. Fully charge the batteries (page 15).
I fully charged the batteries, but 3
still flashes or 4 is displayed.
still flashes or 4 is displayed.
L
Clean the charge contacts and charge again (page 16).
L
It is time to replace the batteries (page 15).
I fully charged the batteries, but the
operating time seems to be shorter.
operating time seems to be shorter.
L
Clean the battery ends (S, T) and the charge contacts
with a dry cloth, and charge again.
with a dry cloth, and charge again.
Problem
Cause/solution
Noise is heard, sound cuts in and out.
L
You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use
the handset away from sources of interference.
electrical interference. Re-position the base unit and use
the handset away from sources of interference.
L
Move closer to the base unit.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The base unit and/or handset does not
ring.
ring.
L
The ringer volume is turned off. Adjust the ringer volume
(page 29).
(page 29).
L
Night mode is turned on. Turn it off (page 31).
I cannot make a call.
L
The dialing mode may be set incorrectly. Change the
setting (page 16).
setting (page 16).
L
The handset is too far from the base unit. Move closer and
try again.
try again.
I cannot make long distance calls.
L
Make sure that you have long distance service.
Problem
Cause/solution
Caller information is not displayed.
L
You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
service provider/telephone company for details.
L
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
L
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
L
The name display service may not be available in some
areas. Contact your service provider/telephone company
for details.
areas. Contact your service provider/telephone company
for details.
L
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
unit. Disconnect the other equipment and try again.
TG9391.book Page 49 Tuesday, July 8, 2008 8:01 AM