Panasonic KX-TG5480 User Manual

Page of 100
Troubleshooting
86
You cannot make an intercom/
outside call.
• Your handset is in remote operation mode 
(p. 68). Exit by pressing [OFF].
• The handset you called is too far from the 
base unit.
You cannot redial.
• If the last number dialed was more than 48 
digits long, the number will not be redialed 
correctly.
• The [REDIAL/PAUSE] button functions as 
either redial or pause. It will redial the last 
number dialed if pressed before dialing any 
digits (p. 33, 37). If another number has been 
dialed first, it will operate as a pause button 
(p. 58).
You cannot make long 
distance calls.
• Please make sure you have long distance 
service. 
The handset does not display 
the caller’s name and/or phone 
number.
• You have not subscribed to Caller ID service. 
Contact your telephone company to 
subscribe.
• If your unit is connected to any additional 
telephone equipment such as Caller ID box or 
wireless telephone jack, disconnect the unit 
from the equipment and plug the unit directly 
into the wall jack.
• If the unit is connected to a telephone line with 
DSL service, the unit may not display caller’s 
name and/or phone number properly. We 
recommend connecting a noise filter (contact 
your DSL service provider) to the telephone 
line between the unit and the telephone line 
jack.
• The name display service may not be 
available in some areas. Contact your 
telephone company for details.
• Other telephone equipment may be interfering 
with this unit. Disconnect the other equipment 
and try again.
• The caller requested not to send caller 
information (p. 40).
• If a call is being transferred to you, the caller 
information will not be displayed.
• Generally caller information is displayed from 
the 2nd ring.
Problem
Cause & Remedy