Panasonic KX-TG8231 User Manual

Page of 56
Useful Information
46
For assistance, please visit http://www.panasonic.com/help
Answering system
The 2nd caller’s 
information is not displayed 
during an outside call.
L
In order to use Caller ID, Call Waiting, or Call 
Waiting Caller ID (CWID), you must first contact 
your service provider/telephone company and 
subscribe to the desired service.
After subscribing, you may need to contact your 
service provider/telephone company again to 
activate this specific service, even if you already 
subscribed to both Caller ID and Call Waiting 
with Caller ID services (CWID).
Problem
Cause/solution
The unit does not record 
new messages.
L
The answering system is off. Turn it on (page 
30)
.
L
The message memory is full. Erase 
unnecessary messages (page 31).
L
If you subscribe to the voice mail service, 
messages are recorded by your service 
provider/telephone company not your 
telephone. Change the unit’s “
Ring count
” 
setting or consult your service provider/
telephone company (page 35).
I cannot operate the 
answering system with the 
handset.
L
The base unit or another handset is being used. 
Wait for the other user to finish.
L
A caller is leaving a message. Wait for the caller 
to finish.
L
The handset is too far from the base unit. Move 
closer.
When I try to operate the 
answering system with the 
base unit, the ANSWER 
ON indicator on the base 
unit flashes for a few 
seconds and I cannot 
operate the answering 
system.
L
Another handset is being used. Wait for the 
other user to finish.
L
A caller is leaving a message. Wait for the caller 
to finish.
Problem
Cause/solution
TG8231_8232.book  Page 46  Thursday, July 19, 2007  3:22 PM