Panasonic KX-TG8231 User Manual

Page of 56
Useful Information
For assistance, please visit http://www.panasonic.com/help
53
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products 
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the 
period indicated on the chart below, which starts with the date of original 
purchase (“Limited Warranty period”), at its option either (a) repair your product 
with new or refurbished parts, or (b) replace it with a new or a refurbished 
product. The decision to repair or replace will be made by the warrantor.
  
 
Parts 
 
  Labor
  
 
One (1) Year 
 
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. 
During the “Parts” Limited Warranty period, there will be no charge for parts. 
You must mail-in your product prepaid during the Limited Warranty period. This 
Limited Warranty excludes both parts and labor for batteries, antennas, and 
cosmetic parts (cabinet). This Limited Warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This Limited 
Warranty is extended only to the original purchaser and only covers products 
purchased as new.
Mail-In Service
For Limited Warranty service for headsets if a headset is included with this 
product please call Panasonic at 1-800-332-5368.
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 
or fax (787)-768-2910.
For assistance in the continental U.S.A. in obtaining repairs please ship the 
product prepaid to:
   Panasonic Service and Technology Company, Exchange Center,
   4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack, include all accessories, and send it 
prepaid, adequately insured and preferably in the original carton. Include a 
letter detailing the complaint, a return address and provide a day time phone 
number where you can be reached. A valid registered receipt is required 
under the 1 year parts and labor Limited Warranty.
TG8231_8232.book  Page 53  Thursday, July 19, 2007  3:22 PM