Avaya 15-601063 User Manual

Page of 460
Voicemail Pro
Page 239
15-601063 Issue 20l (03 March 2009)
IP Office
Voicemail Pro Actions: Basic Actions
6.4.2 Speak Text
 
The Speak text action allows any text to be spoken to the caller. To be able to use the Speak Text action you
require TTS (Text to Speech) to be installed and licensed. For more information, see 
.
 
To add a Speak Text action:
1. Click the 
 Basic Actions icon and select 
 Speak Text.
2. Select the Specific tab.
3. Enter the text to be spoken in the Text to speak field.
·
The text can include 
 such as $CLI and variables obtained by database actions such as $DBD[1].
In the example, the contents of the database query field are spoken. The action has additional text added so that the
currency can be spoken. In this example pounds are used.
·
The text can include SAPI XML tags to modify how it is spoken, see 
.
 
The Speak Text action only has the result Next which needs to be connected to a suitable action. For
example, the text spoken could confirm an option choice. The next action could be a Return action
to take the caller to another call flow. For more information, see 
.
For examples of the action in a call flow, see:
·
.
·
.
 
65
211
67
243
344
342