Avaya 15-601063 User Manual

 With the Edit Play List action a caller can record a specified prompt file held on the voicemail server PC. This means

that they can re-record prompts other than those for their own mailbox.

1. Click the 

 Configuration Actions icon and select 

 Edit Play List.

2. In the Specific tab, select the prompt file held on the voicemail server.

·

File Path
This path is relative to the WAVS folder 

 for the voicemail server. 

·

To browse to a file location click 

. The 

 window opens. Select an existing prompt or define

and record a new one. 

·

For announcements, the formats [GREETING]\<name>_Queued and [GREETING]
\<name>_StillQueued can be used, where <name> is replaced by the hunt group or user name. 

3. Click OK. The action is updated.

Connect the result Next to a relevant action.

 The Record Name action is used to allow the caller to record the mailbox name of their mailbox or a specified

mailbox. An example of a call flow using the Record Name action is given in the Voicemail Pro Dial by Name section.

1. Click the 

 Configuration Actions icon and select 

 Record Name.

2. In the Specific tab the mailbox to record that the name is to be recorded for is selected.

· Caller's mailbox 

The mailbox matching the start point of the call.

· Mailbox 

Select or enter the name of the target mailbox.

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