Motorola B801 User Manual

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My handset does not ring when I receive a call
•  Make sure that the ringer is not turned off. Refer to the 
section(s) on ringer selection in this user’s manual.
•  Make sure the telephone line cord is plugged securely 
into the telephone base and the telephone jack. Make 
sure the power cord is securely plugged in.
•  The handset may be too far from the telephone base.
•  Charge the battery in the handset for at least 16 hours. 
For optimum daily performance, return the handset to the 
telephone base or charger when not in use.
•  You may have too many extension phones on your 
telephone line to allow all of them to ring simultaneously. 
Try unplugging some of the other phones.
•  The layout of your home or office might be limiting the 
operating range. Try moving the telephone base to 
another location, preferably on an upper floor.
•  If the other phones in your home are having the same 
problem, the problem is in your wiring or local service. 
Contact your local telephone company (charges may 
apply).
•  Test a working phone at the phone jack. If another phone 
has the same problem, the problem is the phone jack. 
Contact your local telephone company (charges may 
apply).
• Other 
electronic 
products 
can cause interference with 
your phone. Try installing your phone as far away as 
possible from electronic devices such as television sets, 
VCRs, or other telephones.
•  Re-install the battery, and place the handset in the 
telephone base. Wait for the handset to re-establish its 
connection with the telephone base. Allow up to one 
minute for this to take place. 
•  Your line cord might be malfunctioning. Try installing a 
new line cord.
My caller ID does not work
•  Caller ID is a subscription service. You must subscribe to 
this service from your local telephone company for this 
feature to work on your phone.
•  Your caller must be calling from an area that supports 
caller ID.
•  Both you and your caller’s telephone companies must 
use caller ID compatible equipment.