Mitel 2700-1398-B1 User Manual
Mitel NuPoint Messenger Technical Documentation - Release 7.0
should match their extension numbers. This makes it easier for callers to remember the proper
mailbox number. If the numbers do not match, and the optional NP Receptionist program is
installed, you can program certain conversion factors to allow the NuPoint Voice application to
match the extension with the correct mailbox number.
mailbox number. If the numbers do not match, and the optional NP Receptionist program is
installed, you can program certain conversion factors to allow the NuPoint Voice application to
match the extension with the correct mailbox number.
If the company has employees in the field who do not have regular PBX extension numbers, you
can give them mailbox numbers that do not fall in the range of allowable PBX extensions, even if
there are enough mailbox numbers in this range. You can reserve these extra mailboxes for
future expansion of in-house staff. For example, if the PBX allows extensions 200 to 399, you can
keep the dialing plan at the default setting of
can give them mailbox numbers that do not fall in the range of allowable PBX extensions, even if
there are enough mailbox numbers in this range. You can reserve these extra mailboxes for
future expansion of in-house staff. For example, if the PBX allows extensions 200 to 399, you can
keep the dialing plan at the default setting of
3,3,3,3 3 3,3 3,3
, and assign all field personnel
mailboxes 600 through 799.
, ,
,
Dial-by-Name
To configure the Dial-by-Name function, you need to:
•
Change the dialing plan to specify a digit for Dial-by-Name.
•
Specify the name dialing sequence.
•
Set a threshold for playing matching names.
•
Specify whether a caller must enter a complete name or just enough letters to get a match.
•
Specify whether a caller can press a single digit to reach a mailbox or must enter the entire
mailbox number.
mailbox number.
•
Specify whether a caller hears matched names and mailbox numbers or just the matched
names.
names.
•
Determine the grouping of access within the Dial-by-Name database (sometimes called
“Partitioned Dial-by-Name”). Even though mailbox owners may all be in the same Dial-by-
Name database, they can only reach others in the database who share the same GCOS
group (in a bit-mapped GCOS) or affinity group. Refer to the GCOS section in Chapter 8 for
more information on GCOSs,
“Partitioned Dial-by-Name”). Even though mailbox owners may all be in the same Dial-by-
Name database, they can only reach others in the database who share the same GCOS
group (in a bit-mapped GCOS) or affinity group. Refer to the GCOS section in Chapter 8 for
more information on GCOSs,
Dialing Plan
In the Dialing Plan Menu, coding a digit with the A element reserves that digit for dialing names.
Name Dialing Sequence
You specify the name dialing sequence with the Last Name First Flag parameter. This parameter
determines whether a user’s name must be dialed in the last name-first name sequence or the
first name-last name sequence. In most cases, callers need not enter user’s full name. When a
caller finishes pressing a series of keys, the NuPoint Messenger server searches a special file for
entries that match the series. If it finds more than one match, it plays the names and mailbox
numbers of the partial matches. If the server finds a unique match, it plays either the user’s name
or personal greeting.
determines whether a user’s name must be dialed in the last name-first name sequence or the
first name-last name sequence. In most cases, callers need not enter user’s full name. When a
caller finishes pressing a series of keys, the NuPoint Messenger server searches a special file for
entries that match the series. If it finds more than one match, it plays the names and mailbox
numbers of the partial matches. If the server finds a unique match, it plays either the user’s name
or personal greeting.
Matching Threshold
Setting a threshold for playing matching names determines the maximum number of names and
mailboxes the server plays in response to a partial name match. A partial name match occurs in
either of these cases:
mailboxes the server plays in response to a partial name match. A partial name match occurs in
either of these cases:
•
Callers enter some portion, but not all, of a recipient’s name.
•
Callers enter a complete name, but the server finds more than one recipient that matches the
entry.
entry.
©Copyright 2002, Mitel Networks Corporation
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