Avaya 03-300430 User Manual

Page of 2574
 
Maintenance Alarms for
Avaya Communication Manager 3.0, 
Media Gateways and Servers
03-300430
Issue 1
June 2005

Summary of Contents of user manual for Avaya 03-300430

  • Page 1: Maintenance Alarms for Avaya Communication Manager 3.0, Media Gateways and Servers

    Maintenance Alarms for Avaya Communication Manager 3.0, Media Gateways and Servers 03-300430 Issue 1 June 2005

  • Page 2

    Copyright 2005, Avaya Inc. Responsibility for Your Company’s Telecommunications Security All Rights Reserved The final responsibility for securing both this...

  • Page 3

    Electromagnetic Compatibility (EMC) Standards Means of Connection This product complies with and conforms to the following international Connection of this...

  • Page 4

    A plug and jack used to connect this equipment to the premises wiring To order copies of this and other...

  • Page 5: Contents

    Contents About this book . . . . . . . . . . . . . . ....

  • Page 6

    Contents UPS LEDs . . . . . . . . . . . . . . . . ....

  • Page 7

    Contents ANL-LINE (8-Port Analog Line) . . . . . . . . . . . . . ....

  • Page 8

    Contents BRI-PORT (ISDN-BRI Port) . . . . . . . . . . . . . . . ....

  • Page 9

    Contents DTMR-PT (Dual-Tone Multifrequency Receiver Port) . . . . . . . . . . . . ....

  • Page 10

    Contents LIC-ERR (License-Error Mode) . . . . . . . . . . . . . . . ....

  • Page 11

    Contents PLAT-ALM (Platform Alarms) . . . . . . . . . . . . . . ....

  • Page 12

    Contents SYSTEM (System) . . . . . . . . . . . . . . . . ....

  • Page 13: About this book

    About this book Overview This document provides procedures to monitor, test, and maintain an Avaya Media Server or Gateway system....

  • Page 14

    About this book It does not contain information about ● DEFINITY G3R (see 555-233-117: Maintenance for DEFINITY R Servers or...

  • Page 15

    Structure of book Chapters or Maintenance Objects (MOs) At the Chapter or MO level, bold names of the server(s)...

  • Page 16

    About this book Paragraphs or in-line comments At the paragraph level and for comments in-line, the specific media server or...

  • Page 17

    Downloading this book and updates from the Web This book is not intended to solve all levels of troubles....

  • Page 18

    About this book Safety labels and security alert labels Observe all caution, warning, and danger statements to help prevent loss...

  • Page 19

    Related resources Related resources Table 1: Additional document resources on page 19 lists additional documentation that is available for...

  • Page 20

    About this book Table 1: Additional document resources (continued) Document Number Site Preparation, Installation, and Operator’s Manual, 167-405-035 167-405-035 Maintenance...

  • Page 21

    Technical assistance Table 1: Additional document resources (continued) Document Number Job Aid: Repacking the S8500 Dual Network Interface, 555-245-760...

  • Page 22

    About this book Sending us comments Avaya welcomes your comments about this book. To reach us by: ● Mail, send...

  • Page 23

    Organization Organization Chapter 1: Server Alarms, contains information on alarms generated on various platforms, including the S8300, S8500, and...

  • Page 24

    About this book Conventions used in this document Table 2: Typography used in this book on page 24 lists the...

  • Page 25

    Conventions used in this document Table 2: Typography used in this book (continued) To represent . . . This...

  • Page 26

    About this book Useful terms Table 3: Terminology summary on page 26 summarizes some of the terms used in this...

  • Page 27: Chapter 1: Server Alarms

    Chapter 1: Server Alarms S8700 | 8710 / S8500 / S8300 This chapter provides background information on server alarming. For...

  • Page 28

    Server Alarms Note: Note: For non-Communication Manager alarms, use the Web Page header "Alarms and Notification" and "Diagnostics: View System...

  • Page 29

    Background Terms Background Terms Table 4: Alarming Background Terms on page 29 gives a useful explanation of terms. Table...

  • Page 30

    Server Alarms Alarm-Related LEDs Table 5: Alarm-Related LEDs on page 30 shows alarm-related LEDs on the faceplate of the G700...

  • Page 31

    QOS Alarms QOS Alarms An RTCP monitor using the local SNMP agent generates traps to a pre-administered trap collector....

  • Page 32

    Server Alarms 2. Enable the modem from the media server Web Interface. In addition, use the Setup Modem Interface under...

  • Page 33

    Alarms in Linux Media Servers Media server alarms perform a similar role to Communication Manager alarms in a traditional...

  • Page 34

    Server Alarms S8300 Alarming on the S8300 Functioning as a Local Survivable Processor The S8300 functioning as a Local Survivable...

  • Page 35

    Alarms in Linux Media Servers Backup and Restore Traps The S8300 uses the LAN to backup a copy of...

  • Page 36

    Server Alarms Server-related alarms Server-related alarms and their troubleshooting procedures are described in the following tables: ● ARB (Arbiter) on...

  • Page 37

    Alarms in Linux Media Servers ARB (Arbiter) S8700 | 8710 only The Arbiter process runs on S8700 Media Servers...

  • Page 38

    Server Alarms Table 8: ARB Alarms in Media Server on page 38 describes the Arbiter’s alarms and their troubleshooting procedures....

  • Page 39

    Alarms in Linux Media Servers Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 40

    Server Alarms Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 8 MIN...

  • Page 41

    Alarms in Linux Media Servers Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 42

    Server Alarms Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 9 WRN...

  • Page 43

    Alarms in Linux Media Servers Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 44

    Server Alarms Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level After the...

  • Page 45

    Alarms in Linux Media Servers Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 46

    Server Alarms Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 12 MIN...

  • Page 47

    Alarms in Linux Media Servers Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 48

    Server Alarms Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 13 MIN...

  • Page 49

    Alarms in Linux Media Servers Table 8: ARB Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 50

    Server Alarms (Table 13: DAJ1/DAL1 Alarms in Media Server on page 54 describes the Duplication Memory board’s alarms and their...

  • Page 51

    Alarms in Linux Media Servers Alarm Log Entries Table 10: DAJ1/DAL1 Alarm Log Entries EVENT Associated Test Alarm On/Off...

  • Page 52

    Server Alarms System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order shown in. By clearing error codes...

  • Page 53

    Alarms in Linux Media Servers Table 11: TEST Read Error Register Test Error Code Test Description / Recommendation Result...

  • Page 54

    Server Alarms Table 12: TEST DAJ1/DAL1 Local Loop Test Error Code Test Result Description / Recommendation Open failed ABRT The...

  • Page 55

    Alarms in Linux Media Servers Table 13: DAJ1/DAL1 Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 56

    Server Alarms DUP (Duplication Manager) S8700 | 8710 only The Duplication Manager process, via coordination of the Arbiter process, runs...

  • Page 57

    Alarms in Linux Media Servers Table 14: DUP Alarms in Media Server Event Alarm Alarm Text, Cause/Description, Recommendation ID...

  • Page 58

    Server Alarms Table 14: DUP Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 1 MAJ...

  • Page 59

    Alarms in Linux Media Servers Table 14: DUP Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 60

    Server Alarms ENV (Environment) S8700 | 8710 / S8300 / S8500B The ENV MO monitors environmental variables within the server,...

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    Alarms in Linux Media Servers Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 62

    Server Alarms Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 6 MAJ...

  • Page 63

    Alarms in Linux Media Servers Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 64

    Server Alarms Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 18 MAJ...

  • Page 65

    Alarms in Linux Media Servers Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 66

    Server Alarms Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 29 MAJ...

  • Page 67

    Alarms in Linux Media Servers Table 15: ENV Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 68

    Server Alarms Table 16: FSY Alarm in Media Server on page 68 describes the FSY MO’s alarms and their troubleshooting...

  • Page 69

    Alarms in Linux Media Servers HDD (Hard Disk Drive) The HDD MO monitors the hard drive via the Self...

  • Page 70

    Server Alarms Table 17: HDD Alarm in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 21 Num...

  • Page 71

    Alarms in Linux Media Servers Table 17: HDD Alarm in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 72

    Server Alarms Table 17: HDD Alarm in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 21 199...

  • Page 73

    Alarms in Linux Media Servers KRN (Kernel) S8700 | 8710 The KRN MO monitors the operating system Kernel. Table...

  • Page 74

    Server Alarms Login Alarms The Login MO monitors access to the server and alarms suspicious activity. Table 19: Login Alarms...

  • Page 75

    Alarms in Linux Media Servers NIC (Network Interface Card) S8700 | 8710 / S8500 This MO supports the NICs...

  • Page 76

    Server Alarms Table 20: NIC Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 2 MIN...

  • Page 77

    Alarms in Linux Media Servers Alarm Log Entries These tests verify that the standby media server’s components are operating...

  • Page 78

    Server Alarms SME Alarm in S8700 Media Server Table 22: SME Alarm in Media Server on page 78 describes the...

  • Page 79

    Alarms in Linux Media Servers SVC_MON (Service Monitor) S8700 | 8710 / S8500 SVC_MON is a media server process,...

  • Page 80

    Server Alarms Table 23: SVC_MON Alarms in Media Server Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 1 MIN “service...

  • Page 81

    Alarms in Linux Media Servers Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 82

    Server Alarms Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 3 MIN...

  • Page 83

    Alarms in Linux Media Servers Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 84

    Server Alarms Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 5 MIN...

  • Page 85

    Alarms in Linux Media Servers Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 86

    Server Alarms Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 7 MIN...

  • Page 87

    Alarms in Linux Media Servers Table 23: SVC_MON Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 88

    Server Alarms _TM (Translation Manager) S8700 | 8710 / S8500 / S8300 The _TM MO is an S8700 Media Server...

  • Page 89

    Alarms in Linux Media Servers UPS (Uninterruptible Power Supply) S8700 | 8710 / S8500 / S8300 The UPS MO...

  • Page 90

    Server Alarms Table 25: Enterprise-Specific UPS Traps to Server (continued) SNMP Trap from UPS Event Definition of Trap ID Trap...

  • Page 91

    Alarms in Linux Media Servers Table 25: Enterprise-Specific UPS Traps to Server (continued) SNMP Trap from UPS Event Definition...

  • Page 92

    Server Alarms Table 25: Enterprise-Specific UPS Traps to Server (continued) SNMP Trap from UPS Event Definition of Trap ID Trap...

  • Page 93

    Alarms in Linux Media Servers Table 26: UPS Alarms to the Media Server (continued) Event Alarm Alarm Text, Cause/Description,...

  • Page 94

    Server Alarms Table 26: UPS Alarms to the Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 19...

  • Page 95

    Alarms in Linux Media Servers Table 26: UPS Alarms to the Media Server (continued) Event Alarm Alarm Text, Cause/Description,...

  • Page 96

    Server Alarms -t arg Specific test to perform. Possible values for arg are: reset_usb | handshake | off-hook | -?...

  • Page 97

    Alarms in Linux Media Servers Handshake Test This test is destructive. This test verifies that modem’s hardware is attached...

  • Page 98

    Server Alarms This test runs an off-hook test for the modem attached to the USB port on the server. The...

  • Page 99

    Alarms in Linux Media Servers _WD (Watchdog) Alarms S8700 | 8710 / S8500 / S8300 The Watchdog MO is...

  • Page 100

    Server Alarms Table 31: _WD Alarms in Media Server Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 4 MAJ “Application...

  • Page 101

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 102

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 5 MIN...

  • Page 103

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 104

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 7 MAJ...

  • Page 105

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 106

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 13 MIN...

  • Page 107

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 108

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 18 WRN...

  • Page 109

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 110

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 20 MAJ...

  • Page 111

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 112

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 22 WRN...

  • Page 113

    Alarms in Linux Media Servers Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation...

  • Page 114

    Server Alarms Table 31: _WD Alarms in Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level 24 MAJ...

  • Page 115

    Alarms in Linux Media Servers Login Alarms - S8300 S8300 Table 32: Login Alarms in Media Server on page...

  • Page 116

    Server Alarms Virtual Alarms S8300 only The Virtual Announcement Media Module faults are managed as server alarms. In the S8300...

  • Page 117

    Alarms in Linux Media Servers Note: Note: The S8500 has a set of alarms for the RSA card, which...

  • Page 118

    Server Alarms Table 34: RMB Alarms in the S8500 Media Server (continued) Event Alarm Alarm Text, Cause/Description, Recommendation ID Level...

  • Page 119

    Alarms in Linux Media Servers Table 34: RMB Alarms in the S8500 Media Server (continued) Event Alarm Alarm Text,...

  • Page 120

    Server Alarms S8500B Augmentix Server Availability Management Processor™ (A+SAMP) Alarms S8500B Only The Augmentix Server Availability Management Processor (A+SAMP) board...

  • Page 121

    S8710 Alarms S8710 Alarms S8710 environmental alarms The Environmental maintenance object (ENV-MO) monitors environmental variables within the server, including...

  • Page 122

    Server Alarms 3. Use the descriptions in Table 36 to interpret the report. Table 36: S8710 Temperature and voltage report...

  • Page 123

    S8710 Alarms Table 36: S8710 Temperature and voltage report (continued) Field Description Threshold Temperature: above for which an alarm...

  • Page 124

    Server Alarms 124 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

  • Page 125: Chapter 2: Denial Events

    Chapter 2: Denial Events The tables in this chapter define and explain the information listed on the Events Report (display...

  • Page 126

    Denial Events Event Type number ranges Event Type number ranges help define the type and source of the denial event,...

  • Page 127

    Event Data Table 38: Denial Event types and ranges (continued) Number range Type/source of denial event Reference 3400 -...

  • Page 128

    Denial Events Cause Values and their meanings/interpretations See Table 49: ISDN, IP, and SIP-generated denial events (1173 - 1224) on...

  • Page 129

    Event Data 2. Convert the hexadecimal number provided in Event Data 2 to three binary numbers: put a one...

  • Page 130

    Denial Events . Table 41: Hexadecimal, decimal, and binary equivalents HEX Decimal Binary Hex Decimal Binary 0 0 0000 8...

  • Page 131

    Event Data Table 42: Location Code definitions (continued) Location Definition Code 5 Private Network Serving Remote User (the remote...

  • Page 132

    Denial Events Table 43: Country Codes and Transmission Protocols (continued) Country Code – Country Protocol Supported B-channel Inter-working Protocol Version...

  • Page 133

    Event Data Table 43: Country Codes and Transmission Protocols (continued) Country Code – Country Protocol Supported B-channel Inter-working Protocol...

  • Page 134

    Denial Events Table 44: Cause Value Classes and Ranges (continued) Number range Cause Value Class 65 to 79 Service or...

  • Page 135

    Event Data See also Cause Value 22 on page 143 and Cause Value 56 on page 154. Troubleshooting ●...

  • Page 136

    Denial Events Troubleshooting ● Check the diagnostic information (DIAG) for the transit network identity of the unreachable network. See Cause...

  • Page 137

    Event Data - IXC: The IXC matching pattern is administered incorrectly or not at all on the dial-plan, causing...

  • Page 138

    Denial Events - AAR/ARS digit analysis: Call type is incorrect for the call being made specifying the wrong type of...

  • Page 139

    Event Data - AAR/ARS digit analysis: Call type is incorrect for the call being made specifying the wrong type...

  • Page 140

    Denial Events Troubleshooting Wait and try the call again later. Cause Value 09 [0x9/0x89] - Preemption, circuit reserved for reuse/...

  • Page 141

    Event Data Cause Value 16 [0x10/0x90] - Normal call clearing/ Requested facility not implemented (1TR6: AT&T ISDN Protocol) Cause...

  • Page 142

    Denial Events ● Check the Cause Value Information Element (LOC). - If the location information of the Cause Value is...

  • Page 143

    Event Data Cause Value 19 [0x13/0x93] - User alerting no answer The remote device returned an alerting [ringing] indication...

  • Page 144

    Denial Events Cause Value 23 [0x17/0x97] - Redirection to new destination The call has been redirected to a different endpoint....

  • Page 145

    Event Data Troubleshooting ● Check the Cause Value Information Element (LOC). See Location Codes on page 130. ● Check...

  • Page 146

    Denial Events Troubleshooting ● Check the diagnostic information (DIAG) for the facility identifier of the service that was rejected. See...

  • Page 147

    Event Data Cause Value 32 [0x20/0xA0] - Outgoing calls barred (1TR6: AT&T ISDN Protocol) The call could not be...

  • Page 148

    Denial Events Troubleshooting ● Check Communication Manager administration (network generated the Cause Value). - B-channels might be assigned off a...

  • Page 149

    Event Data Cause Value 40 [0x28/0xA8] - Permanent frame mode connection is operational This appears to be a Q.933...

  • Page 150

    Denial Events This Cause Value is usually delivered in a STATUS message. Communication Manager generates this Cause Value when: ●...

  • Page 151

    Event Data Cause Value 45 [0x2D/0xAD] - Pre-empted The call could not be completed because the equipment sending this...

  • Page 152

    Denial Events Cause Value 50 [0x32/0xB2] - Requested facility not subscribed The call could not be completed because the user...

  • Page 153

    Event Data Cause Value 52 [0x34/0xB4] - Outgoing calls barred The call could not be completed because the network...

  • Page 154

    Denial Events Cause Value 56 [0x38/0xB8] - Number changed (1TR6: AT&T ISDN Protocol) The called party number indicated has been...

  • Page 155

    Event Data - A call tandeming through Communication Manager on a non-ISDN trunk group inter-working to an ISDN trunk...

  • Page 156

    Denial Events Cause Value 59 [0x3B/0xBB] - User busy (1TR6: AT&T ISDN Protocol) The endpoint called has indicated an inability...

  • Page 157

    Event Data This Cause Value has end-to-end significance and should always be passed back through the network to the...

  • Page 158

    Denial Events Service or Option not Implemented Class Cause Values Cause Value 65 [0x41/0xC1] Bearer capability not implemented The call...

  • Page 159

    Event Data Cause Value 69 [0x45/0xC5] - Requested facility not implemented The call could not be completed because the...

  • Page 160

    Denial Events Cause Value 70 [0x46/0xC6] - Only restricted digital information bearer capability is available The call could not be...

  • Page 161

    Event Data Invalid Message Class Cause Values Cause Value 81 [0x51/0xD1] - Invalid call reference value The equipment sending...

  • Page 162

    Denial Events ● Communication Manager administration that can affect sending this Cause Value: - Communication Manager might have missed assigning...

  • Page 163

    Event Data Cause Value 87 [0x57/0xD7] - User not a member of the Closed User Group [CUG] The packet...

  • Page 164

    Denial Events - A data call attempt tandeming through Communication Manager ISDN trunk group to ISDN trunk group the outgoing...

  • Page 165

    Event Data Troubleshooting ● Check Communication Manager administration (network generated the Cause Value). - Communication Manager sent the transit...

  • Page 166

    Denial Events Troubleshooting ● Check that the protocols at each end of the interface match (for example, both sides are...

  • Page 167

    Event Data Table 45: Cause Value 96 & 100 Diagnostic Information (continued) Missing IE Identifier Information Element 20 NETWORK...

  • Page 168

    Denial Events This Cause Value has local significance only. The ISDN network between the user and the equipment generating the...

  • Page 169

    Event Data Table 46: Cause Value 97, 98, 101 Diagnostic Information (continued) Message Type Identifier Message 72 FACILITY REJECT...

  • Page 170

    Denial Events Problems have been revealed with the state machine implementations of some of the CO switches for different protocols,...

  • Page 171

    Event Data This Cause Value has local significance only. The ISDN network between the user and the equipment generating...

  • Page 172

    Denial Events ● Call state problems are reported with STATUS messages. The equipment sending the Cause Value uses the CALL...

  • Page 173

    Event Data Table 47: Cause Value 102, Signaling Group Error Type 1, Aux Data information Aux Timer Timer Description...

  • Page 174

    Denial Events ● the far end never saw the message because the message was corrupted in transmission by noise on...

  • Page 175

    Event Data Cause Value 103 [0x67/0xE7] - Parameter not implemented The equipment sending this Cause Value received a message...

  • Page 176

    Denial Events Cause Value 111 (NI-2) is used in packet mode to be able to map the X.25 Cause Value...

  • Page 177

    Denial Event Tables Communication Manager generates this Cause Value for events on tandem calls that have inter-worked from ISDN...

  • Page 178

    Denial Events Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation Event Event...

  • Page 179

    Denial Event Tables Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation...

  • Page 180

    Denial Events Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation Event Event...

  • Page 181

    Denial Event Tables Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation...

  • Page 182

    Denial Events Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation Event Event...

  • Page 183

    Denial Event Tables Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation...

  • Page 184

    Denial Events Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation Event Event...

  • Page 185

    Denial Event Tables Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation...

  • Page 186

    Denial Events Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation Event Event...

  • Page 187

    Denial Event Tables Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation...

  • Page 188

    Denial Events Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation Event Event...

  • Page 189

    Denial Event Tables Table 48: Call Process denial events (1001 - 1172) (continued) Event Event Description, as it Explanation...

  • Page 190

    Denial Events Table 49: ISDN, IP, and SIP-generated denial events (1173 - 1224) (continued) Event Event Description, as it Explanation...

  • Page 191

    Denial Event Tables Table 49: ISDN, IP, and SIP-generated denial events (1173 - 1224) (continued) Event Event Description, as...

  • Page 192

    Denial Events Table 49: ISDN, IP, and SIP-generated denial events (1173 - 1224) (continued) Event Event Description, as it Explanation...

  • Page 193

    Denial Event Tables Call processing Denial Events Event Types 1000 - 1899 show denial events generated during call processing,...

  • Page 194

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 195

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 196

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 197

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 198

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 199

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 200

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 201

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 202

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 203

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 204

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 205

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 206

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 207

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 208

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 209

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 210

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 211

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 212

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 213

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 214

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 215

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 216

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 217

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 218

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 219

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 220

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 221

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 222

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 223

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 224

    Denial Events Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation Event Event...

  • Page 225

    Denial Event Tables Table 50: Call Process denial events (1225 - 1899) (continued) Event Event Description, as it Explanation...

  • Page 226

    Denial Events User Manager Events Event Types 1900 - 1906 show User Manager-generated denial events, as listed in User Manager...

  • Page 227

    Denial Event Tables Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event...

  • Page 228

    Denial Events Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event Data 1...

  • Page 229

    Denial Event Tables Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event...

  • Page 230

    Denial Events Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event Data 1...

  • Page 231

    Denial Event Tables Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event...

  • Page 232

    Denial Events Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event Data 1...

  • Page 233

    Denial Event Tables Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event...

  • Page 234

    Denial Events Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event Data 1...

  • Page 235

    Denial Event Tables Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event...

  • Page 236

    Denial Events Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event Data 1...

  • Page 237

    Denial Event Tables Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event...

  • Page 238

    Denial Events Table 52: IP Denial Events (1907 - 2020) (continued) Event Event Description, as it Explanation Event Data 1...

  • Page 239

    Denial Event Tables Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation...

  • Page 240

    Denial Events Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation Event Data...

  • Page 241

    Denial Event Tables Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation...

  • Page 242

    Denial Events Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation Event Data...

  • Page 243

    Denial Event Tables Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation...

  • Page 244

    Denial Events Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation Event Data...

  • Page 245

    Denial Event Tables Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation...

  • Page 246

    Denial Events Table 53: Call Process denial events (2021 - 2299) (continued) Event Event Description, as it Explanation Event Data...

  • Page 247

    Denial Event Tables Connection Manager Denial Events Event Types 2300 - 2399 show Connection Manager denial events, as listed...

  • Page 248

    Denial Events Table 54: Connection Manager denial events (2300 - 2399) (continued) Event Event Description, as it Explanation Event Event...

  • Page 249

    Denial Event Tables Dial Plan Manager Denial Events Event Types 2400 - 2406 show Dial Plan Manager denial events,...

  • Page 250

    Denial Events Dial Access Plan Denial Events Event Types 3101 - 3200 show Dial Access Plan denial events, as listed...

  • Page 251

    Denial Event Tables Table 58: Meet Me Conference denial events (3201 - 3299) (continued) Event Event Description, as it...

  • Page 252

    Denial Events LSP Denial Events Event Types 3300 - 3399 show LSP-generated denial events, as listed in LSP denial events...

  • Page 253

    Denial Event Tables Table 60: Data Error denial events (3400 - 3499) (continued) Event Event Description, as it Explanation...

  • Page 254

    Denial Events ESS Denial Events Event Types 3600 - 3604 are ESS-generated denial events, and listed in ESS denial events...

  • Page 255: Chapter 3: LEDs

    Chapter 3: LEDs This chapter describes the meanings of the LEDs on system components and the alarm levels they indicate....

  • Page 256

    LEDs Alarms are communicated to the system users and technicians by entries in the alarm log and the lighting of...

  • Page 257

    Attendant console LEDs Attendant console LEDs The console has two red LEDs, labeled “ALM” and “ACK.” The ALM LED...

  • Page 258

    LEDs LED alarms without Alarm Log entry or with Error Type 1 Whenever the system or a part of the...

  • Page 259

    Circuit pack LEDs 3. Reseat the suspect circuit pack. ! CAUTION: CAUTION: This procedure can cause a partial or...

  • Page 260

    LEDs Maintenance circuit pack LEDs TN775D PN maintenance circuit packs have seven LEDs on their front panels. The top three...

  • Page 261

    Circuit pack LEDs Figure 1: TN775 circuit pack LEDs on faceplate Figure notes: 1. Alarm LED (Red) 4. Latch...

  • Page 262

    LEDs The yellow LED is used to indicate the state of the fiber interface, the fiber channel, and the DS1...

  • Page 263

    Circuit pack LEDs Figure 2: TN574 DS1 Converter circuit pack LEDs Figure notes: 1. Alarm LED (Red) 4. STATUS...

  • Page 264

    LEDs The yellow LED under firmware control is used to indicate the state of the physical fiber interface, the Fiber...

  • Page 265

    Circuit pack LEDs Figure 3: TN1654 DS1CONV circuit pack . INSET 0015_0 RBP 052396 Switch Node Interface LEDs The...

  • Page 266

    LEDs Table 67: Switch Node Interface (SNI) yellow LED flashing states on page 266 illustrates the SNI yellow LED states....

  • Page 267

    Circuit pack LEDs Table 68: TN771D Maintenance/Test Yellow LED States LED State1 TN771D Mode Condition Solid off Normal The...

  • Page 268

    LEDs Avaya Ethernet Switch LEDs The Avaya Ethernet switch’s LEDs are shown in Figure 4: Avaya Ethernet switch LEDs on...

  • Page 269

    UPS LEDs UPS LEDs All Ethernet hubs and UPSs have LEDs to indicate that they are powered on or...

  • Page 270

    LEDs IPSI LEDs There are four LEDs on the TN2312AP IPSI faceplate, and five LEDs on the TN2312BP IPSI faceplate....

  • Page 271

    IPSI LEDs Figure 7: S8700 IP-Connect IPSI display 1 CLK S E R 2 V I C E N...

  • Page 272

    LEDs Figure 8: S8700 Multi-Connect IPSI Board Display 1 CLK 2 S E R 3 V I C E N...

  • Page 273

    650A Power supply LEDs 650A Power supply LEDs Table 70: LED and alarm conditions on page 273 shows the...

  • Page 274

    LEDs LED indicators of serial bus commands to the power supply Operation of the 655A power supply LED indicators for...

  • Page 275

    Duplication memory card LEDs On the active server the Trans Mode LED will be green and the Receive Mode...

  • Page 276

    LEDs S8710 Media Server LEDs The S8710 Media Server has LEDs on both the front and back panels. Use the...

  • Page 277

    S8710 Media Server LEDs Table 74: S8710 front panel LED interpretation Number Description Status 1 Internal health GREEN: normal...

  • Page 278

    LEDs Figure 10: LEDs on back panel of S8710 Media Server 1 3 2 3 2 4 3 3 100...

  • Page 279

    S8700 Media Server LEDs Figure notes:S8710 rear panel LED interpretation (continued) Number Description Status 8 Power supply ON: power...

  • Page 280

    LEDs Figure 11: S8700 Media Server LEDs—Front and Back 1 2 SERVICE ACTIVE 1 STANDBY U2 3 4 5 6...

  • Page 281

    S8700 Media Server LEDs To test the server LEDs: 1. On the main menu, under Diagnostics, click Test Server...

  • Page 282

    LEDs S8500 Media Server LEDs The S8500 Media Server has: ● Five (5) LEDs on the front panel (Figure 12:...

  • Page 283

    S8300 Media Server LEDs Figure 13: S8500 rear panel PCI 1 100-127 -, 3,0A, 50/60 Hz 200-240 -, 1,5A,...

  • Page 284

    LEDs GREEN “OK-to-Remove” LED The S8300 has a hard drive that must be shut down prior to removal of the...

  • Page 285

    S8300 Media Server LEDs Note: Note: For an S8300 configured as an LSP, the converse is true. If a...

  • Page 286

    LEDs Table 76: Test – Avaya Communication Manager status (green LED) Test – To Be Defined Power On Reset Off...

  • Page 287

    S8300 Media Server LEDs Table 78: OK to Remove (green LED) (continued) OK to Remove H.248 Registered Off Shutdown...

  • Page 288

    LEDs G700 and Media Module LEDs LEDs are important status indicators for technicians during on-site installation, maintenance, troubleshooting, and repair....

  • Page 289

    G700 and Media Module LEDs LED panel location on the G700 As shown in Figure 15: G700 LED Panel...

  • Page 290

    LEDs Figure 16: G700 LED Panel 51 52 53 54 55 56 57 58 ALM PWR CPU MSTR LNK COL...

  • Page 291

    G700 and Media Module LEDs Front panel LEDs The front panel includes the following LEDs (Figure 17: G700 Front...

  • Page 292

    LEDs Navigating using the front panel LEDs Navigation using the front panel LEDs on the G700 is that same as...

  • Page 293

    G700 and Media Module LEDs RED ALM or Alarm LED The RED ALM or Alarm LED is on the...

  • Page 294

    LEDs EXT 1 LED EXT 1 LED appears on the LED Panel (Figure 17: G700 Front Panel LEDs on page...

  • Page 295

    G700 and Media Module LEDs Table 81: LED Definitions (continued) No. LED Name Description LED States c Tx Transmit...

  • Page 296

    LEDs Media Module LEDs Media Gateway physical LEDs provide the technician with information regarding the ability to troubleshoot the Media...

  • Page 297

    G700 and Media Module LEDs MM710 T1/E1 Media Module LEDs The T1/E1 Media Module has four LEDs on its...

  • Page 298

    LEDs The supported portion of the LED control message allows software to change the status of the three standard LEDs...

  • Page 299

    G700 and Media Module LEDs Operational control After successful initialization, the T1/E1 Media Module’s LEDs are controlled as follows:...

  • Page 300

    LEDs 300 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

  • Page 301: Chapter 4: G700 Media Gateway Traps

    Chapter 4: G700 Media Gateway Traps This chapter applies to the G700 Media Gateway only. SNMP Alarming on the G700...

  • Page 302

    G700 Media Gateway Traps Add INADS Phone Numbers and Enable Alarms to INADS The following procedure using the primary server’s...

  • Page 303

    SNMP Alarming on the G700 To configure an SNMP community string for traps 1. Open the Run dialog box....

  • Page 304

    G700 Media Gateway Traps G700 Alarm Format G700 Media Gateways (serving either as standalone port networks, or as port networks...

  • Page 305

    G700 Traps and Resolutions G700 Traps and Resolutions Although these alarms can be viewed from the primary server, they...

  • Page 306

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 307

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 308

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 309

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 310

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 311

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 312

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 313

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 314

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 315

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 316

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 317

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 318

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 319

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 320

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 321

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 322

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 323

    G700 Traps and Resolutions Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm...

  • Page 324

    G700 Media Gateway Traps Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued) Event Trap Alarm Description...

  • Page 325: Chapter 5: Communication Manager Maintenance-Object Repair Procedures

    Chapter 5: Communication Manager Maintenance-Object Repair Procedures Note: Note: This chapter does not contain MOs for the DEFINITY Wireless Business...

  • Page 326

    Communication Manager Maintenance-Object Repair Procedures Figure 21: Display of test board Subsystems Maintained by Communication Manager Communication Manager subsystems are...

  • Page 327

    Subsystems Maintained by Communication Manager G700 Subsystems Maintained by Communication Manager The G700 subsystems that are applicable to Communication...

  • Page 328

    Communication Manager Maintenance-Object Repair Procedures MO Groupings by MM Type Table 85: Media Module Tests on page 328 shows MO...

  • Page 329

    Viewing Communication Manager Alarms Table 85: Media Module Tests (continued) Media Module Maintenance Object VOIP Media Module (MM760) Board...

  • Page 330

    Communication Manager Maintenance-Object Repair Procedures The command syntax for circuit packs is test port location. Variable Definition Platform Range UU...

  • Page 331

    Abort Code 1412 Abort Code 1412 Tests that do not run on the G700 abort with Abort Code 1412....

  • Page 332

    Communication Manager Maintenance-Object Repair Procedures ABRI-PORT (ASAI ISDN-BRI Port) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 333

    AC-POWER AC-POWER S8700 | 8710 / S8500 AC Power for AC-Powered Systems MO Name in Alarm Log Alarm Initial...

  • Page 334

    Communication Manager Maintenance-Object Repair Procedures The AC power supply produces the following DC outputs: +5 VDC, -5 VDC, -48 VDC,...

  • Page 335

    AC-POWER System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order shown. By clearing error codes associated...

  • Page 336

    Communication Manager Maintenance-Object Repair Procedures Table 88: Test #78 Power Query Test Error Test Description / Recommendation Code Result 1000...

  • Page 337

    AC-POWER Table 88: Test #78 Power Query Test (continued) Error Test Description / Recommendation Code Result 1 (cont’d) FAIL...

  • Page 338

    Communication Manager Maintenance-Object Repair Procedures AC-POWER for DC-Powered Systems MO Name in Alarm Log Alarm Initial Command to Run Full...

  • Page 339

    AC-POWER System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing error codes associated...

  • Page 340

    Communication Manager Maintenance-Object Repair Procedures AC Power Query Test (#78) AC Power Query Test (#78) is not valid for DC-powered...

  • Page 341

    ADM-CONN (Administered Connection) ADM-CONN (Administered Connection) S8700 | 8710 / S8500 MO Name Alarm Initial Command to Run Full...

  • Page 342

    Communication Manager Maintenance-Object Repair Procedures Table 92: Administered Connection Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 343

    ADM-CONN (Administered Connection) b. Error Types 1, 28: the address of the destination endpoint is: an unassigned number (1),...

  • Page 344

    Communication Manager Maintenance-Object Repair Procedures ADX8D-BD (AUDIX Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 345

    ADX8D-PT (AUDIX Digital Port) ADX8D-PT (AUDIX Digital Port) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 346

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 93: EMBEDDED AUDIX Digital Port Error...

  • Page 347

    ADX8D-PT (AUDIX Digital Port) b. Error Type 1, Aux Data 40987: the user may experience a noisy port or...

  • Page 348

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented when you...

  • Page 349

    ADX8D-PT (AUDIX Digital Port) Crosstalk testing is performed on both the primary (for voice) and the secondary (for data)...

  • Page 350

    Communication Manager Maintenance-Object Repair Procedures Table 94: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 351

    ADX8D-PT (AUDIX Digital Port) While the primary information channel is still looped around, the Control Channel Looparound test is...

  • Page 352

    Communication Manager Maintenance-Object Repair Procedures Table 95: Test #13 Voice and Control Channel Local Loop Test (continued) Error Test Description...

  • Page 353

    ADX16D-B (16-Port AUDIX Circuit Pack) ADX16D-B (16-Port AUDIX Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 354

    Communication Manager Maintenance-Object Repair Procedures ADX16A-BD (AUDIX Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 355

    ADX16D-P (16-Port AUDIX Digital Port) ADX16D-P (16-Port AUDIX Digital Port) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 356

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 96: EMBEDDED AUDIX Digital Port Error...

  • Page 357

    ADX16D-P (16-Port AUDIX Digital Port) b. Error Type 1 with Aux Data 40987: The user may experience a noisy...

  • Page 358

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. Order of...

  • Page 359

    ADX16D-P (16-Port AUDIX Digital Port) Table 97: Test #9 NPE Crosstalk Test Error Test Description / Recommendation Code Result...

  • Page 360

    Communication Manager Maintenance-Object Repair Procedures Table 97: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 361

    ADX16D-P (16-Port AUDIX Digital Port) Voice and Control Channel Local Loop Test (#13) This test checks the information and...

  • Page 362

    Communication Manager Maintenance-Object Repair Procedures Table 98: Test #13 Voice and Control Channel Local Loop Test (continued) Error Test Description...

  • Page 363

    ADX16A-PT (AUDIX Analog Line/Control Link) ADX16A-PT (AUDIX Analog Line/Control Link) S8700 | 8710 S8500 MO Name in Alarm Initial...

  • Page 364

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 99: EMBEDDED AUDIX Analog Line/Control Link...

  • Page 365

    ADX16A-PT (AUDIX Analog Line/Control Link) d. Error Type 257 is an in-line error and can only be resolved over...

  • Page 366

    Communication Manager Maintenance-Object Repair Procedures NPE Crosstalk Test (#6) This test verifies that this port’s NPE channel talks on the...

  • Page 367

    ADX16A-PT (AUDIX Analog Line/Control Link) Table 100: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 368

    Communication Manager Maintenance-Object Repair Procedures Conference Circuit Test (#7) This test verifies that the NPE channel for the port being...

  • Page 369

    ADX16A-PT (AUDIX Analog Line/Control Link) Loop-Around Test (#161) This test is designed to check the on-board transmission capabilities of...

  • Page 370

    Communication Manager Maintenance-Object Repair Procedures Table 102: Test #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 1018...

  • Page 371

    AESV-LNK (AE Services Link) AESV-LNK (AE Services Link) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 372

    Communication Manager Maintenance-Object Repair Procedures b. Error type 769 is a log only error and is displayed when Communication Manager...

  • Page 373

    AESV-LNK (AE Services Link) Aux Data Description 208 Communication Manager detected processing the data from the AESVCS Server and...

  • Page 374

    Communication Manager Maintenance-Object Repair Procedures Table 104: AESVCS Link Heartbeat Test (#1324) (continued) Error Test Description / Recommendation Code Result...

  • Page 375

    AESV-SESS (AE Services Session) AESV-SESS (AE Services Session) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 376

    Communication Manager Maintenance-Object Repair Procedures b. Error type 769 is a log only error and is displayed when Communication Manager...

  • Page 377

    AESV-SESS (AE Services Session) AESVCS Link Heartbeat Test (#1324) The AESVCS Link Heartbeat test sends a TCP tunnel connection...

  • Page 378

    Communication Manager Maintenance-Object Repair Procedures ALARM-PT (Alarm Port) S8700 | 8710 / S8500 / S8300 MO Name in Alarm Log...

  • Page 379

    ALARM-PT (Alarm Port) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented in the table...

  • Page 380

    Communication Manager Maintenance-Object Repair Procedures Table 110: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result...

  • Page 381

    ALARM-PT (Alarm Port) Table 110: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result 0...

  • Page 382

    Communication Manager Maintenance-Object Repair Procedures Table 111: Test #36 Station Status and Translation Audits and Updates (continued) Error Test Description...

  • Page 383

    ALARM-PT (Alarm Port) Table 111: Test #36 Station Status and Translation Audits and Updates (continued) Error Test Description /...

  • Page 384

    Communication Manager Maintenance-Object Repair Procedures ANL-16-L (16-Port Analog Line) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 385

    ANL-16-L (16-Port Analog Line) Ringing Caused by Maintenance Testing Test #48 may cause some terminal equipment to ring briefly...

  • Page 386

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0: Run the short test sequence first. If every test passes,...

  • Page 387

    ANL-16-L (16-Port Analog Line) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 388

    Communication Manager Maintenance-Object Repair Procedures Table 113: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 389

    ANL-16-L (16-Port Analog Line) Table 113: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 390

    Communication Manager Maintenance-Object Repair Procedures Table 113: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 391

    ANL-16-L (16-Port Analog Line) Table 114: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 392

    Communication Manager Maintenance-Object Repair Procedures Table 114: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 393

    ANL-16-L (16-Port Analog Line) Table 115: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result...

  • Page 394

    Communication Manager Maintenance-Object Repair Procedures Table 115: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result...

  • Page 395

    ANL-16-L (16-Port Analog Line) Station Status and Translation Audits and Updates Test (#36) This test updates the analog port’s...

  • Page 396

    Communication Manager Maintenance-Object Repair Procedures Table 116: Test #36 Station Status and Translation Audits and Updates (continued) Error Test Description...

  • Page 397

    ANL-16-L (16-Port Analog Line) Station Present Test (or Ringing Application Test) (#48) This test applies momentary ringing voltage to...

  • Page 398

    Communication Manager Maintenance-Object Repair Procedures Table 117: Test #48 Station Present Test (continued) Error Test Description / Recommendation Code Result...

  • Page 399

    ANL-16-L (16-Port Analog Line) Table 117: Test #48 Station Present Test (continued) Error Test Description / Recommendation Code Result...

  • Page 400

    Communication Manager Maintenance-Object Repair Procedures Table 118: Test #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 1002...

  • Page 401

    ANL-16-L (16-Port Analog Line) Table 118: Test #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 2000...

  • Page 402

    Communication Manager Maintenance-Object Repair Procedures Table 118: Test #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 0...

  • Page 403

    ANL-BD (Analog Line Circuit Pack) ANL-BD (Analog Line Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 404

    Communication Manager Maintenance-Object Repair Procedures ANL-LINE (8-Port Analog Line) Error log entries and tests also apply to ANL-NE-L (8-Port Analog...

  • Page 405

    ANL-LINE (8-Port Analog Line) Hardware Error Log Entries and Test to Clear Values Table 119: 8-Port Analog Line Error...

  • Page 406

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 1: These are in-line errors that can only be resolved over time....

  • Page 407

    ANL-LINE (8-Port Analog Line) Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Loop Around and Conference test...

  • Page 408

    Communication Manager Maintenance-Object Repair Procedures Table 120: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 409

    ANL-LINE (8-Port Analog Line) Table 120: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 410

    Communication Manager Maintenance-Object Repair Procedures Table 120: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 411

    ANL-LINE (8-Port Analog Line) Battery Feed Test (or Port Diagnostic Test) (#35) The battery feed chip provides power to...

  • Page 412

    Communication Manager Maintenance-Object Repair Procedures Table 121: Test #35 Battery Feed Test Results (continued) Error Test Description / Recommendation Code...

  • Page 413

    ANL-LINE (8-Port Analog Line) Table 121: Test #35 Battery Feed Test Results (continued) Error Test Description / Recommendation Code...

  • Page 414

    Communication Manager Maintenance-Object Repair Procedures Station Status and Translation Audits and Updates Test (#36) This test updates the analog port’s...

  • Page 415

    ANL-LINE (8-Port Analog Line) Table 122: Test #36 Station Status and Translation Audits and Updates Test (continued) Error Test...

  • Page 416

    Communication Manager Maintenance-Object Repair Procedures Table 122: Test #36 Station Status and Translation Audits and Updates Test (continued) Error Test...

  • Page 417

    ANL-LINE (8-Port Analog Line) The Conference Circuit test verifies that the NPE channel for the port being tested can...

  • Page 418

    Communication Manager Maintenance-Object Repair Procedures Table 123: Test #47 Loop Around and Conference Test (continued) Error Test Description / Recommendation...

  • Page 419

    ANL-LINE (8-Port Analog Line) Table 123: Test #47 Loop Around and Conference Test (continued) Error Test Description / Recommendation...

  • Page 420

    Communication Manager Maintenance-Object Repair Procedures Table 123: Test #47 Loop Around and Conference Test (continued) Error Test Description / Recommendation...

  • Page 421

    ANL-LINE (8-Port Analog Line) Table 123: Test #47 Loop Around and Conference Test (continued) Error Test Description / Recommendation...

  • Page 422

    Communication Manager Maintenance-Object Repair Procedures Table 124: Test #48 Station Present Test Error Test Description / Recommendation Code Result ABRT...

  • Page 423

    ANL-LINE (8-Port Analog Line) Table 124: Test #48 Station Present Test (continued) Error Test Description / Recommendation Code Result...

  • Page 424

    Communication Manager Maintenance-Object Repair Procedures Table 124: Test #48 Station Present Test (continued) Error Test Description / Recommendation Code Result...

  • Page 425

    ANL-NE-L (8-Port Analog Line) ANL-NE-L (8-Port Analog Line) See ANL-LINE (8-Port Analog Line) on page 404. S8700 | 8710...

  • Page 426

    Communication Manager Maintenance-Object Repair Procedures AN-LN-PT (Analog Line Port) S8700 | 8710 / S8500 / S8300 / G700 MO Name...

  • Page 427

    AN-LN-PT (Analog Line Port) Error log entries and test to clear values Table 125: Analog line port error log...

  • Page 428

    Communication Manager Maintenance-Object Repair Procedures ● Aux Data 40975 indicates that the terminal equipment was on-hook when ring-tip was detected...

  • Page 429

    AN-LN-PT (Analog Line Port) System technician-demanded tests: descriptions and error codes Investigate tests in the order presented. By clearing...

  • Page 430

    Communication Manager Maintenance-Object Repair Procedures Table 126: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 431

    AN-LN-PT (Analog Line Port) Table 126: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 432

    Communication Manager Maintenance-Object Repair Procedures Table 126: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 433

    AN-LN-PT (Analog Line Port) Table 127: Test #7 Conference Circuit Test Error Test Description / Recommendation Code Result ABRT...

  • Page 434

    Communication Manager Maintenance-Object Repair Procedures Table 127: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 435

    AN-LN-PT (Analog Line Port) Battery Feed Test (or Port Diagnostic Test) (#35) The battery feed chip provides power to...

  • Page 436

    Communication Manager Maintenance-Object Repair Procedures Table 128: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result...

  • Page 437

    AN-LN-PT (Analog Line Port) Table 128: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result...

  • Page 438

    Communication Manager Maintenance-Object Repair Procedures Table 129: Test #36 Station Status and Translation Audit and Update (continued) Error Test Description...

  • Page 439

    AN-LN-PT (Analog Line Port) Table 129: Test #36 Station Status and Translation Audit and Update (continued) Error Test Description...

  • Page 440

    Communication Manager Maintenance-Object Repair Procedures Station Present Test (or Ringing Application Test) (#48) This test applies momentary ringing voltage to...

  • Page 441

    AN-LN-PT (Analog Line Port) Table 130: Test #48 Station Present Test (continued) Error Test Description / Recommendation Code Result...

  • Page 442

    Communication Manager Maintenance-Object Repair Procedures Table 130: Test #48 Station Present Test (continued) Error Test Description / Recommendation Code Result...

  • Page 443

    AN-LN-PT (Analog Line Port) Analog Looparound Test (#161) S8300 / G700: This test aborts with Error Code 1412. This...

  • Page 444

    Communication Manager Maintenance-Object Repair Procedures Table 131: Test #161 Analog Looparound Test (continued) Error Test Description / Recommendation Code Result...

  • Page 445

    AN-LN-PT (Analog Line Port) Table 131: Test #161 Analog Looparound Test (continued) Error Test Description / Recommendation Code Result...

  • Page 446

    Communication Manager Maintenance-Object Repair Procedures Table 131: Test #161 Analog Looparound Test (continued) Error Test Description / Recommendation Code Result...

  • Page 447

    ANN-BD (Announcement circuit pack) ANN-BD (Announcement circuit pack) MO Name in Alarm Alarm Initial command to run Full name...

  • Page 448

    Communication Manager Maintenance-Object Repair Procedures General notes Here are a few important general notes that apply to any problem on...

  • Page 449

    ANN-BD (Announcement circuit pack) If the announcement file becomes corrupted, the only solution is to re-record all announcements. To...

  • Page 450

    Communication Manager Maintenance-Object Repair Procedures Uploading/Downloading announcements Integrated announcements on the TN750 Announcement circuit pack can be uploaded to the...

  • Page 451

    ANN-BD (Announcement circuit pack) Table 132: Announcement circuit pack error log entries (continued) Error Aux Associated test Alarm On/...

  • Page 452

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0: Run the Short Test Sequence first. If all tests pass,...

  • Page 453

    ANN-BD (Announcement circuit pack) i. Error Type 513: when reported with Aux Data in the range of 4352 to...

  • Page 454

    Communication Manager Maintenance-Object Repair Procedures System technician-demanded tests: descriptions and error codes Investigate tests in the order presented in Table...

  • Page 455

    ANN-BD (Announcement circuit pack) Table 134: TEST #208 angel-speech processor (SP) handshake test Error Test Description/ Recommendation code result...

  • Page 456

    Communication Manager Maintenance-Object Repair Procedures If the test fails, then it returns the total number of defective announcements found. In...

  • Page 457

    ANN-BD (Announcement circuit pack) Table 135: TEST #209 announcement checksum test (continued) Error Test Description/ Recommendation code result ABRT...

  • Page 458

    Communication Manager Maintenance-Object Repair Procedures Table 135: TEST #209 announcement checksum test (continued) Error Test Description/ Recommendation code result PASS...

  • Page 459

    ANN-BD (Announcement circuit pack) 140AY loop around test (#210) This test checks the integrity of the record channel on...

  • Page 460

    Communication Manager Maintenance-Object Repair Procedures Table 136: TEST #210 140AY loop around test (continued) Error Test Description/ Recommendation code result...

  • Page 461

    ANN-BD (Announcement circuit pack) Table 136: TEST #210 140AY loop around test (continued) Error Test Description/ Recommendation code result...

  • Page 462

    Communication Manager Maintenance-Object Repair Procedures 1. When attempting to record an announcement, users hear the proper record tone, but the...

  • Page 463

    ANN-BD (Announcement circuit pack) Table 137: TEST #211 super frame match inquiry (continued) Error Test Description/ Recommendation code result...

  • Page 464

    Communication Manager Maintenance-Object Repair Procedures Table 138: TEST #212 clock match inquiry test (continued) Error Test Description/ Recommendation code result...

  • Page 465

    ANN-PT (announcement port) ANN-PT (announcement port) MO Name in Alarm Initial command to run Full name of MO Alarm...

  • Page 466

    Communication Manager Maintenance-Object Repair Procedures 3. Save announcements replaces the announcement file on the card with the Announcement circuit pack...

  • Page 467

    ANN-PT (announcement port) Announcement session Announcements can be recorded, played back, and deleted from an announcement session. A station’s...

  • Page 468

    Communication Manager Maintenance-Object Repair Procedures Announcement Board Locked Condition The Announcement circuit pack can exhibit a condition that does not...

  • Page 469

    ANN-PT (announcement port) Hardware error log entries and test to clear values Table 139: Announcement port error log entries...

  • Page 470

    Communication Manager Maintenance-Object Repair Procedures System technician-demanded tests: descriptions and error codes Investigate tests in the order presented. By clearing...

  • Page 471

    ANN-PT (announcement port) Table 141: TEST #205 channel administration memory array (CAMA) test (continued) Error Test Description/ Recommendation code...

  • Page 472

    Communication Manager Maintenance-Object Repair Procedures Clear the Announcement circuit pack lock-up remotely by performing a soft reset to the circuit...

  • Page 473

    ANN-PT (announcement port) Table 142: TEST #206 playback speech memory array (PSMA) test (continued) Error Test Description/ Recommendation code...

  • Page 474

    Communication Manager Maintenance-Object Repair Procedures Table 142: TEST #206 playback speech memory array (PSMA) test (continued) Error Test Description/ Recommendation...

  • Page 475

    ANN-PT (announcement port) If the circuit pack is locked into this state, the following symptoms are observed: ● When...

  • Page 476

    Communication Manager Maintenance-Object Repair Procedures Table 143: TEST #222 140AY channel sanity inquiry test (continued) Error Test Description/ Recommendation code...

  • Page 477

    ANNOUNCE (announce) ANNOUNCE (announce) MO Name in Alarm Log Alarm Initial command to run Full name of MO level...

  • Page 478

    Communication Manager Maintenance-Object Repair Procedures Hardware error log entries Table 144: ANNOUNCE error log entries Error Aux Associated test Alarm...

  • Page 479

    ANNOUNCE (announce) Table 145: Aux data error codes and recommended repair procedures (continued) Aux data Description/ Recommendation 32001 Internal...

  • Page 480

    Communication Manager Maintenance-Object Repair Procedures Table 145: Aux data error codes and recommended repair procedures (continued) Aux data Description/ Recommendation...

  • Page 481

    ASAI-ADJ (ASAI Adjunct) ASAI-ADJ (ASAI Adjunct) S8700 | 8710 / S8500 Refer to BRI-SET, Various Adjuncts on page 708....

  • Page 482

    Communication Manager Maintenance-Object Repair Procedures ASAI-BD (Multi-Application Platform Board) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 483

    ASAI-BD (Multi-Application Platform Board) ● LED use: The LED Control message 038x requests the Angel to drive the red,...

  • Page 484

    Communication Manager Maintenance-Object Repair Procedures ASAI-EPT S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Initial Command to...

  • Page 485

    ASAI-EPT Table 146: ASAI-EPT Error Log Entries (continued) Error Aux Associated Alarm On/ Off Test to Clear Value Type...

  • Page 486

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 2: ISDN-BRI signaling protocol violation. Timers associated with layer-3 messages expired before...

  • Page 487

    ASAI-EPT Aux ASAI Link State Error Data 102 13-restarting No response to RESTART message 104 13-restarting Invalid response to...

  • Page 488

    Communication Manager Maintenance-Object Repair Procedures h. Error Type 2562 - 2566: the ASAI message is not transmitted because the transmit...

  • Page 489

    ASAI-EPT Table 147: ASAI cause values Code Explanation Recommendation 0 Unrecognized Requested ASAI protocol is not implemented by switch...

  • Page 490

    Communication Manager Maintenance-Object Repair Procedures Table 147: ASAI cause values (continued) Code Explanation Recommendation 50 Requested Requested facility is implemented,...

  • Page 491

    ASAI-EPT Table 147: ASAI cause values (continued) Code Explanation Recommendation 69 Requested Requested service not supported in switch or...

  • Page 492

    Communication Manager Maintenance-Object Repair Procedures Signaling Link Status Test (#626) This test determines the current status of the signaling link....

  • Page 493

    ASAI-EPT Table 148: Test #626 Signaling Link Status Test (continued) Error Test Description / Recommendation Code Result 1113 FAIL...

  • Page 494

    Communication Manager Maintenance-Object Repair Procedures ASAI-PT S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Initial Command to...

  • Page 495

    ASAI-PT Error Log Entries and Test to Clear Values Table 149: ASAI-PT Error Log Entries Error Aux Associated Alarm...

  • Page 496

    Communication Manager Maintenance-Object Repair Procedures c. Error Type 513: The circuit pack is having problems transmitting data to the packet...

  • Page 497

    ASAI-PT System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing error codes associated...

  • Page 498

    Communication Manager Maintenance-Object Repair Procedures Figure 24: BRI Port Local LAN Loop-Around Path PACKET INTERFACE . . . . ....

  • Page 499

    ASAI-PT Table 151: Test #618 BRI Port Local LAN Looparound (continued) Error Test Description / Recommendation Code Result 1139...

  • Page 500

    Communication Manager Maintenance-Object Repair Procedures The Deactivated state indicates a problem with the ASAI circuit pack. When in this state,...

  • Page 501

    ASAI-PT Table 152: Test #621 Level 1 Status Inquiry (continued) Error Test Description / Recommendation Code Result 3 FAIL...

  • Page 502

    Communication Manager Maintenance-Object Repair Procedures Table 153: Test #623 CRC Error Counter Test Error Test Description / Recommendation Code Result...

  • Page 503

    ASAI-PT Table 154: Test #624 Layer 1 Transmission Error Counter Test Error Test Description / Recommendation Code Result 2000...

  • Page 504

    Communication Manager Maintenance-Object Repair Procedures Table 155: Test #625 Receive FIFO Error Counter Test Error Test Description / Recommendation Code...

  • Page 505

    ASAI-PT Clear Error Counters Test (#270) There are various error counters associated with each ASAI-PT. This test clears those...

  • Page 506

    Communication Manager Maintenance-Object Repair Procedures ASAI-RES (TN800 reserve slot) Error log entries and tests also apply to E-DIG-RES. S8700 |...

  • Page 507

    ATM-BCH (ATM B-Channel Trunk) ATM-BCH (ATM B-Channel Trunk) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 508

    Communication Manager Maintenance-Object Repair Procedures B-Channel Service States The ISDN specification defines two service state categories for B channels as...

  • Page 509

    ATM-BCH (ATM B-Channel Trunk) B-Channel Alarms The Maintenance/Far-End and Out-Of-Service/Far-End states generate warning alarms displayed with status trunk grp#/mem#....

  • Page 510

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 159: ATM-BCH Error Log entries Error...

  • Page 511

    ATM-BCH (ATM B-Channel Trunk) ● Outgoing call renegotiated by the far end to another B channel in the absence...

  • Page 512

    Communication Manager Maintenance-Object Repair Procedures i. Error Type 3073: Service State Audit attempt failed. See Service State Audit Test (#256)...

  • Page 513

    ATM-BCH (ATM B-Channel Trunk) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. When you...

  • Page 514

    Communication Manager Maintenance-Object Repair Procedures Table 161: Test #255 Signaling Link State Audit Test (continued) Error Test Description / Recommendation...

  • Page 515

    ATM-BCH (ATM B-Channel Trunk) Table 162: Test #256 Service State Audit Test Error Test Description / Recommendation Code Result...

  • Page 516

    Communication Manager Maintenance-Object Repair Procedures Call State Audit Test (#257) This test audits the internal call state by asking the...

  • Page 517

    ATM-BCH (ATM B-Channel Trunk) ISDN Test Call Test (#258) This nondestructive test performs a far-end loop-around test over an...

  • Page 518

    Communication Manager Maintenance-Object Repair Procedures Table 164: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 519

    ATM-BCH (ATM B-Channel Trunk) Table 164: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 520

    Communication Manager Maintenance-Object Repair Procedures Table 164: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 521

    ATM-BCH (ATM B-Channel Trunk) Table 164: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 522

    Communication Manager Maintenance-Object Repair Procedures ATM-DCH (ATM D-Channel Port) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 523

    ATM-DCH (ATM D-Channel Port) Hardware Error Log Entries and Test to Clear Values Table 165: ATM D-channel Error Log...

  • Page 524

    Communication Manager Maintenance-Object Repair Procedures Signaling Link Board Check (#643) This nondestructive test checks the health of the ATM TN230X...

  • Page 525

    ATM-EI (Expansion Interface Circuit Pack) ATM-EI (Expansion Interface Circuit Pack) S8700 MC MO Name in Alarm Log Alarm Initial...

  • Page 526

    Communication Manager Maintenance-Object Repair Procedures LEDs The ATM Interface circuit pack has three LEDs: ● Red indicates some alarm condition....

  • Page 527

    ATM-EI (Expansion Interface Circuit Pack) ATM-EI-Related Commands The following commands can be helpful in resolving ATM-EI problems: add atm...

  • Page 528

    Communication Manager Maintenance-Object Repair Procedures Critical Reliability There are 2 ATM-EI circuit packs in each PN. 1. Enter status pnc...

  • Page 529

    ATM-EI (Expansion Interface Circuit Pack) 3. Enter add atm pnc n (connection number), and administer the circuit pack location...

  • Page 530

    Communication Manager Maintenance-Object Repair Procedures B-side ATM-EI—Critical Reliability 1. Enter status pnc, and ensure that the A-PNC is active. If...

  • Page 531

    ATM-EI (Expansion Interface Circuit Pack) Table 169: ATM-EI Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 532

    Communication Manager Maintenance-Object Repair Procedures Table 169: ATM-EI Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 533

    ATM-EI (Expansion Interface Circuit Pack) f. Error Type 131: An ATM-EI circuit pack has been removed from the slot...

  • Page 534

    Communication Manager Maintenance-Object Repair Procedures ● Some other ATM-EI board is not receiving the cells properly. ● The intervening ATM...

  • Page 535

    ATM-EI (Expansion Interface Circuit Pack) Table 170: ATM Error Types 1024 - 1151 (continued) Error Description General problem Type...

  • Page 536

    Communication Manager Maintenance-Object Repair Procedures Table 170: ATM Error Types 1024 - 1151 (continued) Error Description General problem Type 1113...

  • Page 537

    ATM-EI (Expansion Interface Circuit Pack) Table 171: Error Type 1024-1151 Aux Data values (XXYYY) converted to slot number Slot...

  • Page 538

    Communication Manager Maintenance-Object Repair Procedures l. Error Type 1281: The loss of high-level signal indicating operational problems of equipment located...

  • Page 539

    ATM-EI (Expansion Interface Circuit Pack) Table 172: Error type 1281 Aux Data and repair procedures (continued) Aux Alarm Repair...

  • Page 540

    Communication Manager Maintenance-Object Repair Procedures Table 172: Error type 1281 Aux Data and repair procedures (continued) Aux Alarm Repair procedure...

  • Page 541

    ATM-EI (Expansion Interface Circuit Pack) o. Error Type 1793: LANHO transmit FIFO overflow error (the transmit FIFO RAM buffers...

  • Page 542

    Communication Manager Maintenance-Object Repair Procedures t. Error Type 3329: The on-board LANHO chip is insane, possibly due to a problem...

  • Page 543

    ATM-EI (Expansion Interface Circuit Pack) 1. If the system has duplicated PNC: a. Test the ATM-EI (test board location...

  • Page 544

    Communication Manager Maintenance-Object Repair Procedures z. Aux Data 32767 for any error log entry indicates that an alarmed ATM-EI was...

  • Page 545

    ATM-EI (Expansion Interface Circuit Pack) Expansion Interface 2-Way Transmission Test (#241) This test is nondestructive and applies to every...

  • Page 546

    Communication Manager Maintenance-Object Repair Procedures Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation Code...

  • Page 547

    ATM-EI (Expansion Interface Circuit Pack) Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation...

  • Page 548

    Communication Manager Maintenance-Object Repair Procedures Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation Code...

  • Page 549

    ATM-EI (Expansion Interface Circuit Pack) Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation...

  • Page 550

    Communication Manager Maintenance-Object Repair Procedures Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation Code...

  • Page 551

    ATM-EI (Expansion Interface Circuit Pack) Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation...

  • Page 552

    Communication Manager Maintenance-Object Repair Procedures Table 174: Expansion Interface 2-Way Transmission Test (#241) (continued) Error Test Description / Recommendation Code...

  • Page 553

    ATM-EI (Expansion Interface Circuit Pack) Expansion Interface Lock Query Test (#304) This test is nondestructive and is used to...

  • Page 554

    Communication Manager Maintenance-Object Repair Procedures Table 175: Test #304 Expansion Interface Lock Query Test (#304) (continued) Error Test Description /...

  • Page 555

    ATM-EI (Expansion Interface Circuit Pack) Table 176: Expansion Interface Control Channel Test #316 (continued) Error Test Description / Recommendation...

  • Page 556

    Communication Manager Maintenance-Object Repair Procedures The Packet Interface Looparound test checks the packet-bus interface circuitry on this board. The on-board...

  • Page 557

    ATM-EI (Expansion Interface Circuit Pack) ATM Board Error Query Test (#1259) This test is nondestructive. The ATM circuit pack...

  • Page 558

    Communication Manager Maintenance-Object Repair Procedures Table 179: XX Error Codes, Test #1259 (ATM Board Error Query Test) XX Aux Data...

  • Page 559

    ATM-EI (Expansion Interface Circuit Pack) Table 180: YY Error Codes, Test #1259 (ATM Board Error Query Test) YY Aux...

  • Page 560

    Communication Manager Maintenance-Object Repair Procedures ATM Board Framer Loop-Around Test (#1260) This test is destructive. Note: Note: This test can...

  • Page 561

    ATM-EI (Expansion Interface Circuit Pack) Figure 28: ATM Board Framer Loop-Around Test (#1260) (non-EAA, Packet Path) ATM circuit TDM...

  • Page 562

    Communication Manager Maintenance-Object Repair Procedures Table 181: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description / Recommendation Code...

  • Page 563

    ATM-EI (Expansion Interface Circuit Pack) Table 181: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description / Recommendation...

  • Page 564

    Communication Manager Maintenance-Object Repair Procedures Table 181: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description / Recommendation Code...

  • Page 565

    ATM-EI (Expansion Interface Circuit Pack) Table 181: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description / Recommendation...

  • Page 566

    Communication Manager Maintenance-Object Repair Procedures Table 182: ATM Board Time Of Day Update (#1261) (continued) Error Test Description / Recommendation...

  • Page 567

    ATM-EI (Expansion Interface Circuit Pack) Table 183: ATM Board Reset (#1256) (continued) Error Test Description / Recommendation Code Result...

  • Page 568

    Communication Manager Maintenance-Object Repair Procedures ATM Cross Talk Test (#1298) This test is nondestructive. The ATM board Cross Talk test...

  • Page 569

    ATM-EI (Expansion Interface Circuit Pack) Table 184: ATM Crosstalk Test (#1298) (continued) Error Test Description / Recommendation Code Result...

  • Page 570

    Communication Manager Maintenance-Object Repair Procedures ATM Board DSP Test (#1293) This test is nondestructive and is designed to test the...

  • Page 571

    ATM-EI (Expansion Interface Circuit Pack) Table 185: ATM Board DSP Test (#1293) (continued) Error Test Description / Recommendation Code...

  • Page 572

    Communication Manager Maintenance-Object Repair Procedures Table 185: ATM Board DSP Test (#1293) (continued) Error Test Description / Recommendation Code Result...

  • Page 573

    ATM-INTF (TN2305/6) ATM-INTF (TN2305/6) S8700 MC MO Name in Alarm Log Alarm Initial Command to Run Full Name of...

  • Page 574

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 23: The ATM expansion interface circuit pack is administered through a...

  • Page 575

    ATM-INTF (TN2305/6) Table 188: Test #52: Control Channel Loop-Around (continued) Error Test Description / Recommendation Code Result FAIL The...

  • Page 576

    Communication Manager Maintenance-Object Repair Procedures ATM-NTWK (ATM Network Error) S8700 MC MO Name in Alarm Log Physical Name in Alarm...

  • Page 577

    ATM-NTWK (ATM Network Error) If the ATM-NTWK MO receives more than 6 errors, the most recent are discarded. Table...

  • Page 578

    Communication Manager Maintenance-Object Repair Procedures Table 189: Error codes and Aux Data values ATM-NTWK (continued) Cause Aux Cause Codes Description...

  • Page 579

    ATM-NTWK (ATM Network Error) Table 189: Error codes and Aux Data values ATM-NTWK (continued) Cause Aux Cause Codes Description...

  • Page 580

    Communication Manager Maintenance-Object Repair Procedures Table 189: Error codes and Aux Data values ATM-NTWK (continued) Cause Aux Cause Codes Description...

  • Page 581

    ATM-NTWK (ATM Network Error) Table 189: Error codes and Aux Data values ATM-NTWK (continued) Cause Aux Cause Codes Description...

  • Page 582

    Communication Manager Maintenance-Object Repair Procedures Table 189: Error codes and Aux Data values ATM-NTWK (continued) Cause Aux Cause Codes Description...

  • Page 583

    ATM-NTWK (ATM Network Error) Notes: a. Aux Data values for Setup and Add Party (XX = port network, YYY...

  • Page 584

    Communication Manager Maintenance-Object Repair Procedures d. Error Type 769: ATM CLP (Cell Loss Priority) Bit Errors The ATM cell header...

  • Page 585

    ATM-NTWK (ATM Network Error) Possible symptoms include audible artifacts in talk paths and failure of modems over voice lines....

  • Page 586

    Communication Manager Maintenance-Object Repair Procedures The “lost cells” error can help you diagnose cell underrun problems. When cell underruns are...

  • Page 587

    ATM PNC-DUP (ATM PNC Duplication) ATM PNC-DUP (ATM PNC Duplication) S8700 MC MO Name in Alarm Log Alarm Initial...

  • Page 588

    Communication Manager Maintenance-Object Repair Procedures PNC-DUP Related Commands Table 191: PNC-DUP Commands on page 588 lists the PNC-DUP related commands...

  • Page 589

    ATM PNC-DUP (ATM PNC Duplication) Enabling and Removing PNC Duplication To Enable PNC Duplication To enable PNC duplication, perform...

  • Page 590

    Communication Manager Maintenance-Object Repair Procedures Steady State LEDs The LEDs of PNC components in a stable duplicated system should appear...

  • Page 591

    ATM PNC-DUP (ATM PNC Duplication) PNC State-of-Health Indexes The Inter-PN Index screen the state-of-health vector is used to track...

  • Page 592

    Communication Manager Maintenance-Object Repair Procedures Resolving Poor State of Health When both PNCs do not have an all-zero SOH (perfect...

  • Page 593

    ATM PNC-DUP (ATM PNC Duplication) PNC Interchanges PNC spontaneous interchanges occur when PNC duplication software determines that the standby...

  • Page 594

    Communication Manager Maintenance-Object Repair Procedures Antithrashing and PNC Interchanges Following a spontaneous PNC interchange, subsequent PNC interchanges are prevented for...

  • Page 595

    ATM PNC-DUP (ATM PNC Duplication) ● The global refresh from releasing the standby PNC has completed. ● The standby...

  • Page 596

    Communication Manager Maintenance-Object Repair Procedures TDM bus itself. If TDM bus maintenance tests find no problems with the bus, then...

  • Page 597

    ATM PNC-DUP (ATM PNC Duplication) Table 194: Error Log Encode Field Decoding Field Variable Name Values Description c Alarm...

  • Page 598

    Communication Manager Maintenance-Object Repair Procedures ATM-SGRP (ATM Signaling Group) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 599

    ATM-SGRP (ATM Signaling Group) Error Log Entries and Test to Clear Values Table 196: ATM-SGRP Signaling Group Error Log...

  • Page 600

    Communication Manager Maintenance-Object Repair Procedures c. Error Type 18: the ATM circuit pack has been busied out (either busyout atm...

  • Page 601

    ATM-SGRP (ATM Signaling Group) h. Error Type 2305: The Remote Layer 3 Query test (#637) failed. A specific message...

  • Page 602

    Communication Manager Maintenance-Object Repair Procedures Table 197: Descriptions and repair recommendations (Error Types 3840-3928) (continued) Error Description Recommendation Code 3846...

  • Page 603

    ATM-SGRP (ATM Signaling Group) Table 197: Descriptions and repair recommendations (Error Types 3840-3928) (continued) Error Description Recommendation Code 3890...

  • Page 604

    Communication Manager Maintenance-Object Repair Procedures Table 197: Descriptions and repair recommendations (Error Types 3840-3928) (continued) Error Description Recommendation Code 3894...

  • Page 605

    ATM-SGRP (ATM Signaling Group) Table 197: Descriptions and repair recommendations (Error Types 3840-3928) (continued) Error Description Recommendation Code 3928...

  • Page 606

    Communication Manager Maintenance-Object Repair Procedures Primary Signaling Link Hardware Check (#636) The ATM-SGRP Signaling Group D-channel port depends on the...

  • Page 607

    ATM-SGRP (ATM Signaling Group) Table 200: Test #647 Layer 2 Status Query Test Error Test Description / Recommendation Code...

  • Page 608

    Communication Manager Maintenance-Object Repair Procedures Remote Layer 3 Query (#1291) This test queries the far-end switch or terminal adapter to...

  • Page 609

    ATM-SGRP (ATM Signaling Group) Table 201: Test #1291 Remote Layer 3 Query (continued) Error Test Description / Recommendation Code...

  • Page 610

    Communication Manager Maintenance-Object Repair Procedures ATM-SYNC (ATM Synchronization) S8700 MC MO Name in Alarm Initial Command to Run Full Name...

  • Page 611

    ATM-SYNC (ATM Synchronization) Stratum 4 Synchronization Systems may have primary and secondary synchronization references (DS1/UDS1 interface circuit packs or...

  • Page 612

    Communication Manager Maintenance-Object Repair Procedures Figure 32: Stratum-4 Synchronization with Unduplicated ATM PNC External T1/E1 primary Clock External T1/E1 secondary...

  • Page 613

    ATM-SYNC (ATM Synchronization) ATM-SYNC Commands Use the commands in Table 202 to help troubleshoot ATM-SYNC problems: Table 202: ATM-SYNC...

  • Page 614

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0: Run the short test sequence first. If every test passes,...

  • Page 615

    ATM-SYNC (ATM Synchronization) 2. Test the active Tone-Clock circuit in the master PN with test tone-clock location long. Check...

  • Page 616

    Communication Manager Maintenance-Object Repair Procedures Test Synchronization Test (#417) This test updates all the Synchronization Maintenance component circuit packs with...

  • Page 617

    ATM-TRK (Circuit Emulation Service Circuit Pack) ATM-TRK (Circuit Emulation Service Circuit Pack) S8700 | 8710 / S8500 MO Name...

  • Page 618

    Communication Manager Maintenance-Object Repair Procedures Note: Note: TN230x circuit packs are not interchangeable. ATM Circuit Emulation Service Under ATM Circuit...

  • Page 619

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 206: ATM-TRK LED interpretation (continued) LEDs Condition LED status Amber One or...

  • Page 620

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 208: ATM-TRK Error Log entries Error...

  • Page 621

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 208: ATM-TRK Error Log entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 622

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 769, 770: the ATM switch is requesting too many LAPD retransmissions (off-board...

  • Page 623

    ATM-TRK (Circuit Emulation Service Circuit Pack) h. Error Type 771: the ATM switch is sending cells with unknown Virtual...

  • Page 624

    Communication Manager Maintenance-Object Repair Procedures Table 209: Error type 1281 Aux Data and repair procedures (continued) Aux Alarm Repair procedure...

  • Page 625

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 209: Error type 1281 Aux Data and repair procedures (continued) Aux Alarm...

  • Page 626

    Communication Manager Maintenance-Object Repair Procedures j. Error Type 1537: LANHO bus timeout. The circuit pack is transmitting too many bytes...

  • Page 627

    ATM-TRK (Circuit Emulation Service Circuit Pack) 2. Run test board location against the ATM-TRK circuit pack. If Then Test...

  • Page 628

    Communication Manager Maintenance-Object Repair Procedures 2. Follow the repair procedures suggested for Test #1293. Error Description Type 2818 One or...

  • Page 629

    ATM-TRK (Circuit Emulation Service Circuit Pack) r. Error Type 3585: Major board alarm; failure of critical components involved in...

  • Page 630

    Communication Manager Maintenance-Object Repair Procedures v. Error Type 3999: circuit pack sent a large number of control channel messages to...

  • Page 631

    ATM-TRK (Circuit Emulation Service Circuit Pack) Connection Audit Test (#50) Nondestructive (in a sane switch environment). The Connection Audit...

  • Page 632

    Communication Manager Maintenance-Object Repair Procedures Table 211: Test #50 Connection Audit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 633

    ATM-TRK (Circuit Emulation Service Circuit Pack) The test passes if the port circuit pack responds. The test aborts if...

  • Page 634

    Communication Manager Maintenance-Object Repair Procedures Packet Interface Loop Around Test (#598) This nondestructive test checks the ATM-TRK circuit pack’s packet-bus...

  • Page 635

    ATM-TRK (Circuit Emulation Service Circuit Pack) The test aborts if the ATM-TRK circuit pack is supplying synchronization. Table 214:...

  • Page 636

    Communication Manager Maintenance-Object Repair Procedures Table 214: ATM Board Reset (#1256) (continued) Error Test Description / Recommendation Code Result 1...

  • Page 637

    ATM-TRK (Circuit Emulation Service Circuit Pack) ATM Board Error Query Test (#1259) This nondestructive ATM Error Query test retrieves...

  • Page 638

    Communication Manager Maintenance-Object Repair Procedures Aux Data XX Table 216: Aux Data XXfor ATM Board Error Query Test (#1259) If...

  • Page 639

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 217: Aux Data YY for ATM Board Error Query Test (#1259) (continued)...

  • Page 640

    Communication Manager Maintenance-Object Repair Procedures ATM Board Framer Loop-Around Test (#1260) This test is destructive. This test verifies the board's...

  • Page 641

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 218: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description /...

  • Page 642

    Communication Manager Maintenance-Object Repair Procedures Table 218: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description / Recommendation Code...

  • Page 643

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 218: ATM Board Framer Loop-Around Test (#1260) (continued) Error Test Description /...

  • Page 644

    Communication Manager Maintenance-Object Repair Procedures ATM Board Time Of Day Update (#1261) The nondestructive ATM-TOD-UPD test updates the system time...

  • Page 645

    ATM-TRK (Circuit Emulation Service Circuit Pack) ATM Board DSP Test (#1293) This test is nondestructive. There are three kinds...

  • Page 646

    Communication Manager Maintenance-Object Repair Procedures Table 220: ATM Board DSP Test (#1293) (continued) Error Test Description / Recommendation Code Result...

  • Page 647

    ATM-TRK (Circuit Emulation Service Circuit Pack) Table 220: ATM Board DSP Test (#1293) (continued) Error Test Description / Recommendation...

  • Page 648

    Communication Manager Maintenance-Object Repair Procedures Table 221: ATM Crosstalk Test (#1298) (continued) Error Test Description / Recommendation Code Result 1003...

  • Page 649

    ATM-WSP (ATM WAN Spare Processor) ATM-WSP (ATM WAN Spare Processor) S8700 MC MO Name in Alarm Initial Command to...

  • Page 650

    Communication Manager Maintenance-Object Repair Procedures Operations of the ATM WAN Spare Processors The WSP has the following operational features: ●...

  • Page 651

    ATM-WSP (ATM WAN Spare Processor) Error Log Entries and Test to Clear Values Table 222: ATM-WSP Error Log Entries...

  • Page 652

    Communication Manager Maintenance-Object Repair Procedures Examples: ● Aux Data 15: the B-PNC link to WSP 5 is down. ● Aux...

  • Page 653

    ATM-WSP (ATM WAN Spare Processor) System Technician-Demanded Tests: Descriptions and Error Codes There are no system technician-demanded tests associated...

  • Page 654

    Communication Manager Maintenance-Object Repair Procedures ATT-ADJ (AvayaAdjunct) S8700 | 8710 / S8500 See BRI-SET, Various Adjuncts on page 708. 654...

  • Page 655

    ATTE-AJ (Ethernet Avaya Adjunct) ATTE-AJ (Ethernet Avaya Adjunct) S8700 | 8710 / S8500 See BRI-SET, Various Adjuncts on page...

  • Page 656

    Communication Manager Maintenance-Object Repair Procedures AUDIX-BD (AUDIX Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 657

    AUDIX-PT (AUDIX Port) AUDIX-PT (AUDIX Port) S8700 | 8710 / S8500 MO Name in Alarm Initial Command to Run...

  • Page 658

    Communication Manager Maintenance-Object Repair Procedures AUX-BD (Auxiliary Trunk Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 659

    AUX-TRK (Auxiliary Trunk) AUX-TRK (Auxiliary Trunk) S8700 | 8710 / S8500 MO Name in Alarm Initial Command to Run...

  • Page 660

    Communication Manager Maintenance-Object Repair Procedures The Loudspeaker Paging feature provides voice and/or code calling chime paging. If multiple paging zones...

  • Page 661

    AUX-TRK (Auxiliary Trunk) Table 223: Auxiliary Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 662

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 663

    AUX-TRK (Auxiliary Trunk) Table 224: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 1001...

  • Page 664

    Communication Manager Maintenance-Object Repair Procedures Table 224: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 665

    AUX-TRK (Auxiliary Trunk) Table 225: Test #33 Looparound and Conference (continued) Error Test Description / Recommendation Code Result 1004...

  • Page 666

    Communication Manager Maintenance-Object Repair Procedures Table 225: Test #33 Looparound and Conference (continued) Error Test Description / Recommendation Code Result...

  • Page 667

    AUX-TRK (Auxiliary Trunk) Table 225: Test #33 Looparound and Conference (continued) Error Test Description / Recommendation Code Result 133...

  • Page 668

    Communication Manager Maintenance-Object Repair Procedures Audit Update Test (#36) This test sends updates of the auxiliary trunk port translation for...

  • Page 669

    AUX-TRK (Auxiliary Trunk) Diagnostic Test—Auxiliary Trunk Test (#114) The system software sends a message to the on-board microprocessor to...

  • Page 670

    Communication Manager Maintenance-Object Repair Procedures AXA12-BD (AUDIX Circuit Packs) Error log entries and tests also apply to ADX8D-BD and AXD12-BD....

  • Page 671

    AXA12-BD (AUDIX Circuit Packs) ADX12-BD The ADX12-BD MO represents a TN568 EMBEDDED AUDIX circuit pack operating in 12-port digital...

  • Page 672

    Communication Manager Maintenance-Object Repair Procedures ADX8D-BD (Audix Circuit Packs) S8700 MC See AXA12-BD (AUDIX Circuit Packs) on page 670. 672...

  • Page 673

    AXD12-BD (Audix Circuit Packs) AXD12-BD (Audix Circuit Packs) S8700 MC See AXA12-BD (AUDIX Circuit Packs) on page 670. Issue...

  • Page 674

    Communication Manager Maintenance-Object Repair Procedures AXA12-RS (AUDIX Reserve Slots) Error log entries and tests also apply to ADX8D-RD and AXD12-RS....

  • Page 675

    ADX8D-RS (AUDIX Reserve Slots) ADX8D-RS (AUDIX Reserve Slots) S8700 MC See AXA12-RS (AUDIX Reserve Slots) on page 674. Issue...

  • Page 676

    Communication Manager Maintenance-Object Repair Procedures AXD12-RS (AUDIX Reserve Slots) S8700 MC See AXA12-RS (AUDIX Reserve Slots) on page 674. 676...

  • Page 677

    BRI-BD (ISDN-BRI Line Circuit Pack) BRI-BD (ISDN-BRI Line Circuit Pack) Error log entries and tests also apply to LGATE-BD....

  • Page 678

    Communication Manager Maintenance-Object Repair Procedures LEDS The ISDN-BRI Line circuit pack performs extensive initialization tests and lights both the red...

  • Page 679

    BRI-BD (ISDN-BRI Line Circuit Pack) Table 228: BRI-BD Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 680

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 769: reported by the circuit pack when it detects a program logic...

  • Page 681

    BRI-BD (ISDN-BRI Line Circuit Pack) l. Error Type 3330: A critical failure has been detected in the packet-bus interface...

  • Page 682

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 683

    BRI-BD (ISDN-BRI Line Circuit Pack) These errors may indicate a circuit-pack problem, packet-bus problem, or a problem with another...

  • Page 684

    Communication Manager Maintenance-Object Repair Procedures BRI-DAT (ISDN-BRI Data Module) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 685

    BRI-PORT (ISDN-BRI Port) BRI-PORT (ISDN-BRI Port) Error log entries and tests also apply to ABRI-POR, ATT-PORT, LGATE-PT, and ATTE-PT....

  • Page 686

    Communication Manager Maintenance-Object Repair Procedures The TN2208 LGATE MFB provides Communication Manager with the interface to Adjunct-Switch Application Interface (ASAI)...

  • Page 687

    BRI-PORT (ISDN-BRI Port) and for more information about its endpoints, see: ● ASAI-ADJ (ASAI Adjunct) on page 481 ●...

  • Page 688

    Communication Manager Maintenance-Object Repair Procedures Table 230: ISDN-BRI Port Error Log Entries (continued) Error Aux Associated Alarm Alarm On/Off Test...

  • Page 689

    BRI-PORT (ISDN-BRI Port) c. Error Type 130: the circuit pack has been removed or has been insane for more...

  • Page 690

    Communication Manager Maintenance-Object Repair Procedures This error is most likely due to a problem with the wiring to the set...

  • Page 691

    BRI-PORT (ISDN-BRI Port) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing error...

  • Page 692

    Communication Manager Maintenance-Object Repair Procedures This test is not executed for ABRI-PORT/ATT-PORT/LGATE-PT/ATTE-PT because the B channels associated with the port...

  • Page 693

    BRI-PORT (ISDN-BRI Port) Table 231: Test #617 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result PASS...

  • Page 694

    Communication Manager Maintenance-Object Repair Procedures Table 232: Test #618 BRI Port Local LAN Loop Around Error Test Description / Recommendation...

  • Page 695

    BRI-PORT (ISDN-BRI Port) Table 232: Test #618 BRI Port Local LAN Loop Around (continued) Error Test Description / Recommendation...

  • Page 696

    Communication Manager Maintenance-Object Repair Procedures The dotted lines in Figure 35: Path of the BRI Port Local TDM Loop Around...

  • Page 697

    BRI-PORT (ISDN-BRI Port) Table 233: Test #619 BRI Port Local TDM Loop Around Error Test Description / Recommendation Code...

  • Page 698

    Communication Manager Maintenance-Object Repair Procedures Table 233: Test #619 BRI Port Local TDM Loop Around (continued) Error Test Description /...

  • Page 699

    BRI-PORT (ISDN-BRI Port) Electronic Power Feed Restoral Test (#620) This test attempts to restore the Electronic Power Feed (EPF)...

  • Page 700

    Communication Manager Maintenance-Object Repair Procedures The Activated state is the correct state for an ISDN-BRI port. In this state the...

  • Page 701

    BRI-PORT (ISDN-BRI Port) Table 235: Test #621 Level 1 Status Inquiry (continued) Error Test Description / Recommendation Code Result...

  • Page 702

    Communication Manager Maintenance-Object Repair Procedures Table 235: Test #621 Level 1 Status Inquiry (continued) Error Test Description / Recommendation Code...

  • Page 703

    BRI-PORT (ISDN-BRI Port) Table 235: Test #621 Level 1 Status Inquiry (continued) Error Test Description / Recommendation Code Result...

  • Page 704

    Communication Manager Maintenance-Object Repair Procedures Table 236: Test #622 Electronic Power Feed Inquiry (continued) Error Test Description / Recommendation Code...

  • Page 705

    BRI-PORT (ISDN-BRI Port) Table 237: Test #624 Layer 1 Transmission Error Counter Test Error Test Description / Recommendation Code...

  • Page 706

    Communication Manager Maintenance-Object Repair Procedures Receive FIFO Overflow Error Counter Test (#625) This test reads and clears the BRI port’s...

  • Page 707

    BRI-PORT (ISDN-BRI Port) Clear Error Counters Test (#270) This test is not an actual test in the strict sense...

  • Page 708

    Communication Manager Maintenance-Object Repair Procedures BRI-SET, Various Adjuncts Error log entries and tests also apply to ATT-ADJ, ATTE-AJ, ASAI-ADJ, BRI-DAT,...

  • Page 709

    BRI-SET, Various Adjuncts The TN2208 ESAI MFB provides the system with an Ethernet interface to Adjunct-Switch Application Interface (ASAI)...

  • Page 710

    Communication Manager Maintenance-Object Repair Procedures Figure 36: ISDN-BRI Set Interactions VOICE BRI Line or DATA Circuit Pack SET D-Channel P...

  • Page 711

    BRI-SET, Various Adjuncts Table 240: BRI-SET/ASAI-ADJ Error Log Entries (continued) Error Aux Associated Alarm Alarm On/ Off Test to...

  • Page 712

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 2: violations of the ISDN-BRI signaling protocol; timers associated with certain layer-3...

  • Page 713

    BRI-SET, Various Adjuncts When this error occurs for an ASAI or Avaya adjunct, the Aux Data field indicates the...

  • Page 714

    Communication Manager Maintenance-Object Repair Procedures h. Error Type 2561: the ASAI-ADJ or ATT-ADJ or LGATE-AJ or ATTE-AJ message is not...

  • Page 715

    BRI-SET, Various Adjuncts Table 241: ASAI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Entries Notes) Error Test Result Description / Recommendation...

  • Page 716

    Communication Manager Maintenance-Object Repair Procedures Table 241: ASAI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Entries Notes) Error Test Result Description /...

  • Page 717

    BRI-SET, Various Adjuncts Table 242: ISDN-BRI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Notes) (continued) Error Test Description / Recommendation Code...

  • Page 718

    Communication Manager Maintenance-Object Repair Procedures Table 242: ISDN-BRI CAUSE VALUES; (BRI-SET/ASAI-ADJ Error Log Notes) (continued) Error Test Description / Recommendation...

  • Page 719

    BRI-SET, Various Adjuncts Order of Investigation Short Test Long Test D/ND1 Sequence Sequence BRI Remote Loop Back (#627) X(a)...

  • Page 720

    Communication Manager Maintenance-Object Repair Procedures Table 243: Test #626 Signaling Link Status Test Error Test Description / Recommendation Code Result...

  • Page 721

    BRI-SET, Various Adjuncts Table 243: Test #626 Signaling Link Status Test (continued) Error Test Description / Recommendation Code Result...

  • Page 722

    Communication Manager Maintenance-Object Repair Procedures This test is not executed for ASAI adjuncts because adjuncts do not support MIMs upon...

  • Page 723

    BRI-SET, Various Adjuncts Table 244: Test #627 BRI Remote Loop Back (continued) Error Test Description / Recommendation Code Result...

  • Page 724

    Communication Manager Maintenance-Object Repair Procedures Table 244: Test #627 BRI Remote Loop Back (continued) Error Test Description / Recommendation Code...

  • Page 725

    BRI-SET, Various Adjuncts BRI XID Test (#628) This test checks the D-channel connection between the server and an endpoint...

  • Page 726

    Communication Manager Maintenance-Object Repair Procedures Table 245: Test #628 BRI XID (continued) Error Test Description / Recommendation Code Result 1141...

  • Page 727

    BRI-SET, Various Adjuncts Table 245: Test #628 BRI XID (continued) Error Test Description / Recommendation Code Result 2000 FAIL...

  • Page 728

    Communication Manager Maintenance-Object Repair Procedures Table 246: Test #629 BRI Layer 3 Query (continued) Error Test Description / Recommendation Code...

  • Page 729

    BRI-SET, Various Adjuncts Table 246: Test #629 BRI Layer 3 Query (continued) Error Test Description / Recommendation Code Result...

  • Page 730

    Communication Manager Maintenance-Object Repair Procedures Table 246: Test #629 BRI Layer 3 Query (continued) Error Test Description / Recommendation Code...

  • Page 731

    BRI-SET, Various Adjuncts BRI Set Audits Test (#630) This is a series of two tests that are classified as...

  • Page 732

    Communication Manager Maintenance-Object Repair Procedures Table 247: Test #630 BRI Set Audits (continued) Error Test Description / Recommendation Code Result...

  • Page 733

    BRI-SET, Various Adjuncts SPID Facility Test This test is used to verify the wiring and operation of the signaling...

  • Page 734

    Communication Manager Maintenance-Object Repair Procedures Table 248: SPID Facility Test (continued) Test Description / Recommendation Result PASS Display matches administered...

  • Page 735

    BRI-SET, Various Adjuncts Table 249: Service SPID Display (continued) Restricted Service starting 8 14 25 31 display column Bound...

  • Page 736

    Communication Manager Maintenance-Object Repair Procedures BRI-DAT S8700 | 8710 / S8500 See BRI-SET, Various Adjuncts on page 708 736 Maintenance...

  • Page 737

    CAB-CALM (Customer alarm) CAB-CALM (Customer alarm) G650 MO name in alarm Alarm Initial SAT command to run Full name...

  • Page 738

    Communication Manager Maintenance-Object Repair Procedures Table 250: Test 115 Customer provided alarming device Error Test Description / Recommendations Code Result...

  • Page 739

    CAB-EXFR (emergency transfer) CAB-EXFR (emergency transfer) G650 MOs name in Alarm Initial SAT command to run Full name of...

  • Page 740

    Communication Manager Maintenance-Object Repair Procedures Error log entries and test-to-clear values Table 251: CAB-EXFR Error Log Entries Error Aux Associated...

  • Page 741

    CAB-EXFR (emergency transfer) Emergency Transfer Query test (#1532) There is only one test associated with the MO CAB-EXFR. The...

  • Page 742

    Communication Manager Maintenance-Object Repair Procedures Table 252: Test 1532 Emergency transfer query (continued) Error Test Description and recommendation code result...

  • Page 743

    CAB-EXFR (emergency transfer) Table 252: Test 1532 Emergency transfer query (continued) Error Test Description and recommendation code result PASS...

  • Page 744

    Communication Manager Maintenance-Object Repair Procedures CAB-MTCE (Media Gateway Maintenance) G650 MO name in Alarm Initial SAT command to run Full...

  • Page 745

    CAB-MTCE (Media Gateway Maintenance) When a TN2312BP IPSI is inserted in a G650, Communication Manager sends the following messages...

  • Page 746

    Communication Manager Maintenance-Object Repair Procedures d. Error Type 769—This error indicates that a message with a valid op-code was received...

  • Page 747

    CAB-MTCE (Media Gateway Maintenance) Table 254: Test #1545 Reset test (continued) Error Test Description and recommendation code result 1982...

  • Page 748

    Communication Manager Maintenance-Object Repair Procedures Correct Board test (#1546) The TN2312BP IPSI board is required for the environmental functions to...

  • Page 749

    CAB-PFL (Power Fan Lead) CAB-PFL (Power Fan Lead) G650 MOs name (in Alarm Initial SAT command to run Full...

  • Page 750

    Communication Manager Maintenance-Object Repair Procedures System technician-demanded tests: Descriptions and error codes S8700 | 8710 Order of Investigation Short test...

  • Page 751

    CAB-PFL (Power Fan Lead) Table 258: Test 1533 Power/Fan lead query (continued) Error Test Description and recommendation code result...

  • Page 752

    Communication Manager Maintenance-Object Repair Procedures Table 258: Test 1533 Power/Fan lead query (continued) Error Test Description and recommendation code result...

  • Page 753

    CAB-TEMP (Cabinet Temperature) CAB-TEMP (Cabinet Temperature) G650 MO name (in Alarm Initial SAT command to Full name of MO...

  • Page 754

    Communication Manager Maintenance-Object Repair Procedures Table 259: CAB-TEMP Error Log Entries Error Aux Associated test Alarm On/Off Test-to-clear value Type...

  • Page 755

    CAB-TEMP (Cabinet Temperature) Table 260: Test #1537 Power Supply Temperature Error Test Description and recommendation code result 1000 ABRT...

  • Page 756

    Communication Manager Maintenance-Object Repair Procedures Table 260: Test #1537 Power Supply Temperature (continued) Error Test Description and recommendation code result...

  • Page 757

    CAB-TEMP (Cabinet Temperature) Power supply fan test (#1538) The power supply fan test verifies that the fan alarm lead...

  • Page 758

    Communication Manager Maintenance-Object Repair Procedures CABINET (Cabinet Sensors) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Initial...

  • Page 759

    CABINET (Cabinet Sensors) Variable-Speed Fans A variable-speed fan is identified by the following features: ● A fan and air...

  • Page 760

    Communication Manager Maintenance-Object Repair Procedures CMC1 Table 263: CMC1: Cabinet sensors error log entries Error Aux Associated Test Alarm On/Off...

  • Page 761

    CABINET (Cabinet Sensors) Note: Note: An out-of-tolerance voltage condition may be caused by transient conditions (e.g. board insertion or...

  • Page 762

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes S8700 | 8710 / S8500 Investigate tests in...

  • Page 763

    CABINET (Cabinet Sensors) CMC1 Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Cabinet Test (#122) X X...

  • Page 764

    Communication Manager Maintenance-Object Repair Procedures Table 264: Test #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code...

  • Page 765

    CABINET (Cabinet Sensors) Table 264: Test #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 766

    Communication Manager Maintenance-Object Repair Procedures Table 264: Test #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code...

  • Page 767

    CABINET (Cabinet Sensors) Table 264: Test #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 768

    Communication Manager Maintenance-Object Repair Procedures Table 264: Test #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code...

  • Page 769

    CABINET (Cabinet Sensors) Table 264: Test #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 770

    Communication Manager Maintenance-Object Repair Procedures CARR-POW (Carrier Power Supply) S8700 MC MO Name in Alarm Initial Command to Run Full...

  • Page 771

    CARR-POW (Carrier Power Supply) Cycling Power Supplies When a port carrier power supply problem is reported by hardware, the...

  • Page 772

    Communication Manager Maintenance-Object Repair Procedures AC-Powered Cabinets AC Power-Distribution Unit and Battery Charger (J58890CE-2) Figure 37: AC Power-Distribution Unit (J58890CE-2):...

  • Page 773

    CARR-POW (Carrier Power Supply) Figure 38: Battery Charger (Optional Part of J58890CE-2): Front Battery Charger Batteries battchar RBP 031996...

  • Page 774

    Communication Manager Maintenance-Object Repair Procedures Figure 39: AC Power Distribution in Multicarrier Cabinets "C" Position Carrier "B" Position Carrier "A"...

  • Page 775

    CARR-POW (Carrier Power Supply) J58890CH-1 In AC-powered cabinets, the power-distribution unit (J58890CH-1), distributes 170 to 264 VAC from a...

  • Page 776

    Communication Manager Maintenance-Object Repair Procedures Figure 41: Power-Distribution Unit (J58890CH-1) Power Backup The small battery is at the center rear...

  • Page 777

    CARR-POW (Carrier Power Supply) Figure 42: Small Battery Assembly Fuse Battery Connector 0064_0 RBP 071596 Issue 1 June 2005...

  • Page 778

    Communication Manager Maintenance-Object Repair Procedures DC-Powered Cabinets DC Power-Distribution Unit (J58890CF-2) Figure 43: DC Power-Distribution Unit (J58890CF-2): Front on page...

  • Page 779

    CARR-POW (Carrier Power Supply) Figure 44: Typical Multicarrier Cabinet with 649A Power Units The table below shows what carriers...

  • Page 780

    Communication Manager Maintenance-Object Repair Procedures The table below shows what carriers are protected by each circuit breaker on the J58890CH-1....

  • Page 781

    CARR-POW (Carrier Power Supply) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 782

    Communication Manager Maintenance-Object Repair Procedures OLS Recycle Test (#126) This test is destructive. This test removes power from the specified...

  • Page 783

    CARR-POW (Carrier Power Supply) Table 267: Test #126 OLS Recycle Test (continued) Error Test Description / Recommendation Code Result...

  • Page 784

    Communication Manager Maintenance-Object Repair Procedures Table 268: Test #127 OLS Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 785

    CARR-POW (Carrier Power Supply) Table 268: Test #127 OLS Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 786

    Communication Manager Maintenance-Object Repair Procedures Table 268: Test #127 OLS Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 787

    CARR-POW (Carrier Power Supply) Table 268: Test #127 OLS Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 788

    Communication Manager Maintenance-Object Repair Procedures CDR-LNK (Call Detail Recording Link) MO Name in Alarm Initial Command to Run Full Name...

  • Page 789

    CLAN-BD (Control LAN Circuit Pack) CLAN-BD (Control LAN Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 790

    Communication Manager Maintenance-Object Repair Procedures Socket counts will include H.245 and H.248 endpoints but the load-balancing algorithm will not be...

  • Page 791

    CLAN-BD (Control LAN Circuit Pack) C-LAN congestion controls The switch activates congestion controls on a C-LAN when it detects...

  • Page 792

    Communication Manager Maintenance-Object Repair Procedures Table 269: CLAN-BD Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 793

    CLAN-BD (Control LAN Circuit Pack) Table 269: CLAN-BD Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 794

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 1293-1297: Critical hardware or firmware error. If the switch detects: Then the...

  • Page 795

    CLAN-BD (Control LAN Circuit Pack) 3. Reset circuit pack with the busyout board location, reset board location, and release...

  • Page 796

    Communication Manager Maintenance-Object Repair Procedures Note: Note: 2561 - 2668 is a range of reserved numbers for future applications. 2570...

  • Page 797

    CLAN-BD (Control LAN Circuit Pack) s. Error Type 3586 and 3999: Switch removed hyperactive circuit pack that reported threshold...

  • Page 798

    Communication Manager Maintenance-Object Repair Procedures u. Error Type 3841-3843: errors do not affect service. Below, Error Types correspond to descriptions....

  • Page 799

    CLAN-BD (Control LAN Circuit Pack) System Technician-Demanded Tests: Descriptions and Error Codes Investigate errors in the order they appear...

  • Page 800

    Communication Manager Maintenance-Object Repair Procedures Control Channel Loop-Around Test (#52) This nondestructive test fails if the circuit pack does not...

  • Page 801

    CLAN-BD (Control LAN Circuit Pack) Circuit Pack Restart Test (#252) This test is destructive. Execute this test (not part...

  • Page 802

    Communication Manager Maintenance-Object Repair Procedures PPE/LANBIC Receive Parity Error Counter Test (#595) This test is nondestructive. When the C-LAN circuit...

  • Page 803

    CLAN-BD (Control LAN Circuit Pack) Receive FIFO Overflow Error Counter Test (#596) This test is nondestructive. When the C-LAN...

  • Page 804

    Communication Manager Maintenance-Object Repair Procedures Invalid LAPD Frame Error Counter Test (#597) This test is nondestructive. A C-LAN detects an...

  • Page 805

    CLAN-BD (Control LAN Circuit Pack) Table 274: Test #597 Invalid LAPD Frame Error Counter Test (continued) Error Test Description...

  • Page 806

    Communication Manager Maintenance-Object Repair Procedures Table 275: Test #598 Packet Interface Test (continued) Error Test Description / Recommendation Code Result...

  • Page 807

    CLAN-BD (Control LAN Circuit Pack) Table 276: Test #600 Congestion Query Test (continued) Error Test Description / Recommendation Code...

  • Page 808

    Communication Manager Maintenance-Object Repair Procedures Link Status Test (#601) This nondestructive test determines the state of the call-control signaling link...

  • Page 809

    CLAN-BD (Control LAN Circuit Pack) Table 277: Test #601 Link Status Test (continued) Error Test Description / Recommendation Code...

  • Page 810

    Communication Manager Maintenance-Object Repair Procedures CLSFY-BD (Call Classifier Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 811

    CLSFY-PT (Call Classifier Port) CLSFY-PT (Call Classifier Port) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 812

    Communication Manager Maintenance-Object Repair Procedures 1. Enter these commands in order: busyout board, reset board, release board. The board reset...

  • Page 813

    CLSFY-PT (Call Classifier Port) Table 279: Test #42 Tone Detection Verification Test Error Test Description / Recommendation Code Result...

  • Page 814

    Communication Manager Maintenance-Object Repair Procedures Table 279: Test #42 Tone Detection Verification Test (continued) Error Test Description / Recommendation Code...

  • Page 815

    CLSFY-PT (Call Classifier Port) Tone Detector Audit/Update Test (#43) This test performs a sanity audit on the CLSFY-PT (Call...

  • Page 816

    Communication Manager Maintenance-Object Repair Procedures CO-BD (Central Office Trunk Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 817

    CO-DS1 (DS1 CO Trunk) CO-DS1 (DS1 CO Trunk) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 818

    Communication Manager Maintenance-Object Repair Procedures S8300 / G700 The MM710 supports T1/E1, and delivers the same functionality as the TN464...

  • Page 819

    CO-DS1 (DS1 CO Trunk) Table 281: DS1 CO Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 820

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 513: The DS1 Interface circuit pack detects a hardware fault. Aux Data...

  • Page 821

    CO-DS1 (DS1 CO Trunk) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order they are presented....

  • Page 822

    Communication Manager Maintenance-Object Repair Procedures Table 282: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 823

    CO-DS1 (DS1 CO Trunk) Table 282: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 824

    Communication Manager Maintenance-Object Repair Procedures Table 282: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 825

    CO-DS1 (DS1 CO Trunk) Table 283: Test #7 Conference Circuit Test Error Test Description / Recommendation Code Result ABRT...

  • Page 826

    Communication Manager Maintenance-Object Repair Procedures Table 283: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 827

    CO-DS1 (DS1 CO Trunk) Table 283: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 828

    Communication Manager Maintenance-Object Repair Procedures Table 283: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 829

    CO-DS1 (DS1 CO Trunk) Port Audit and Update Test (#36) This test sends port level translation data from switch...

  • Page 830

    Communication Manager Maintenance-Object Repair Procedures Table 284: Test #36 Port Audit and Update Test (continued) Error Test Description / Recommendation...

  • Page 831

    CO-DS1 (DS1 CO Trunk) DS1 CO Dial Tone Seizure Test (#314) Note: Note: S8300 / G700: This test aborts...

  • Page 832

    Communication Manager Maintenance-Object Repair Procedures Table 285: Test #314 DS1 CO Dial Tone Seizure Test (continued) Error Test Description /...

  • Page 833

    CO-DS1 (DS1 CO Trunk) Table 285: Test #314 DS1 CO Dial Tone Seizure Test (continued) Error Test Description /...

  • Page 834

    Communication Manager Maintenance-Object Repair Procedures Table 285: Test #314 DS1 CO Dial Tone Seizure Test (continued) Error Test Description /...

  • Page 835

    CO-TRK (Analog CO Trunk) CO-TRK (Analog CO Trunk) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 836

    Communication Manager Maintenance-Object Repair Procedures S8300 / G700 For systems supporting Media Modules: Analog CO trunks are 2-wire analog lines...

  • Page 837

    CO-TRK (Analog CO Trunk) Ground Start Operation Idle state: Tip = open, Ring = CO Battery Outgoing Call: 1....

  • Page 838

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 286: CO Trunk Error Log Entries...

  • Page 839

    CO-TRK (Analog CO Trunk) Table 286: CO Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 840

    Communication Manager Maintenance-Object Repair Procedures If error count associated with this error type is very high (i.e., 255) and if...

  • Page 841

    CO-TRK (Analog CO Trunk) Table 287: CO Trunk Errors with No Tests (continued) Error Aux Error Description and Repair...

  • Page 842

    Communication Manager Maintenance-Object Repair Procedures Table 287: CO Trunk Errors with No Tests (continued) Error Aux Error Description and Repair...

  • Page 843

    CO-TRK (Analog CO Trunk) Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Audit Update test (#36) X...

  • Page 844

    Communication Manager Maintenance-Object Repair Procedures Table 288: Test #0 Dial Tone Test (continued) Error Test Description / Recommendation Code Result...

  • Page 845

    CO-TRK (Analog CO Trunk) Table 288: Test #0 Dial Tone Test (continued) Error Test Description / Recommendation Code Result...

  • Page 846

    Communication Manager Maintenance-Object Repair Procedures Table 288: Test #0 Dial Tone Test (continued) Error Test Description / Recommendation Code Result...

  • Page 847

    CO-TRK (Analog CO Trunk) Table 289: Test #3 CO Demand Diagnostic Test (continued) Error Test Description / Recommendation Code...

  • Page 848

    Communication Manager Maintenance-Object Repair Procedures Table 289: Test #3 CO Demand Diagnostic Test (continued) Error Test Description / Recommendation Code...

  • Page 849

    CO-TRK (Analog CO Trunk) Table 289: Test #3 CO Demand Diagnostic Test (continued) Error Test Description / Recommendation Code...

  • Page 850

    Communication Manager Maintenance-Object Repair Procedures Table 290: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 851

    CO-TRK (Analog CO Trunk) Table 290: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 852

    Communication Manager Maintenance-Object Repair Procedures Looparound and Conference Circuit Test (#33) Note: Note: S8300 / G700: This test aborts with...

  • Page 853

    CO-TRK (Analog CO Trunk) Table 291: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 854

    Communication Manager Maintenance-Object Repair Procedures Table 291: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 855

    CO-TRK (Analog CO Trunk) Table 291: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 856

    Communication Manager Maintenance-Object Repair Procedures Port Audit Update Test (#36) This test will send updates of the CO port translation...

  • Page 857

    CO-TRK (Analog CO Trunk) Table 292: Test #36 Port Audit Update Test (continued) Error Test Description / Recommendation Code...

  • Page 858

    Communication Manager Maintenance-Object Repair Procedures Table 293: Test #844-848 Transmission Test Error Test Description / Recommendation Code Result 1000 ABRT...

  • Page 859

    CO-TRK (Analog CO Trunk) Table 293: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result 1905...

  • Page 860

    Communication Manager Maintenance-Object Repair Procedures Table 293: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result 1922...

  • Page 861

    CO-TRK (Analog CO Trunk) Table 293: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result 1947...

  • Page 862

    Communication Manager Maintenance-Object Repair Procedures CONFIG (System Configuration) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Initial...

  • Page 863

    CONFIG (System Configuration) d. Error Types 1001 - 1119: a port circuit pack in the system did not respond...

  • Page 864

    Communication Manager Maintenance-Object Repair Procedures If the Error Type is greater than 1000, subtract 1000 from the Error Type field...

  • Page 865

    CONFIG (System Configuration) Table 295: Converting Error Types To Carrier Locations (continued) Error Type Carrier Location 22 E00 (d)...

  • Page 866

    Communication Manager Maintenance-Object Repair Procedures Table 295: Converting Error Types To Carrier Locations (continued) Error Type Carrier Location 49 D16...

  • Page 867

    CONFIG (System Configuration) Table 295: Converting Error Types To Carrier Locations (continued) Error Type Carrier Location 76 B11 77...

  • Page 868

    Communication Manager Maintenance-Object Repair Procedures Table 295: Converting Error Types To Carrier Locations (continued) Error Type Carrier Location 103 C06...

  • Page 869

    CUST-ALM (Customer-Provided Alarming Device) CUST-ALM (Customer-Provided Alarming Device) S8700 | 8710 / S8500 See MAINT (PN’s Maintenance Circuit Pack)...

  • Page 870

    Communication Manager Maintenance-Object Repair Procedures DAT-LINE (Data Line Port) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 871

    DAT-LINE (Data Line Port) Table 296: Data Line Port Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 872

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 873

    DAT-LINE (Data Line Port) Table 297: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 874

    Communication Manager Maintenance-Object Repair Procedures Conference Circuit Test (#7) The Conference Circuit test verifies that the NPE channel for the...

  • Page 875

    DAT-LINE (Data Line Port) Audit Update Test (#36) This audit verifies that the hardware state of the data line...

  • Page 876

    Communication Manager Maintenance-Object Repair Procedures Digital Loop-Around Test (#171) The Digital Looparound test checks the data line port’s ability to...

  • Page 877

    DAT-LINE (Data Line Port) Table 300: Test #171 Digital Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 878

    Communication Manager Maintenance-Object Repair Procedures Table 300: Test #171 Digital Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 879

    DAT-LINE (Data Line Port) Table 300: Test #171 Digital Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 880

    Communication Manager Maintenance-Object Repair Procedures DC-POWER (Single-Carrier Cabinet Environment) S8700 MC only MO Name in Alarm Initial SAT Command to...

  • Page 881

    DC-POWER (Single-Carrier Cabinet Environment) If a Carrier Port Power Supply is physically removed from a carrier in a single-carrier...

  • Page 882

    Communication Manager Maintenance-Object Repair Procedures Notes: a. See EMG-XFER (Emergency Transfer) on page 1134 for a description. b. See EXT-DEV...

  • Page 883

    DC-POWER (Single-Carrier Cabinet Environment) Table 302: Test #79 Single-Carrier Cabinet Power Query Test (continued) Error Test Description / Recommendation...

  • Page 884

    Communication Manager Maintenance-Object Repair Procedures DETR-BD (Tone Detector Circuit) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 885

    DID-BD (Direct Inward Dial Trunk Circuit Pack) DID-BD (Direct Inward Dial Trunk Circuit Pack) S8700 | 8710 / S8500...

  • Page 886

    Communication Manager Maintenance-Object Repair Procedures DID-DS1 (Direct Inward Dial Trunk) S8700 | 8710 / S8500 / S8300 MO Name in...

  • Page 887

    DID-DS1 (Direct Inward Dial Trunk) Error Log Entries and Test to Clear Values Table 303: DID-DS1 Trunk Error Log...

  • Page 888

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0: Run the short test sequence first. If every test passes,...

  • Page 889

    DID-DS1 (Direct Inward Dial Trunk) j. Error Type 2305 indicates that a signaling change was detected by the PBX...

  • Page 890

    Communication Manager Maintenance-Object Repair Procedures Table 304: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 891

    DID-DS1 (Direct Inward Dial Trunk) Table 304: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 892

    Communication Manager Maintenance-Object Repair Procedures Table 304: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 893

    DID-DS1 (Direct Inward Dial Trunk) Table 305: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code...

  • Page 894

    Communication Manager Maintenance-Object Repair Procedures Table 305: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 895

    DID-DS1 (Direct Inward Dial Trunk) Table 305: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code...

  • Page 896

    Communication Manager Maintenance-Object Repair Procedures Port Audit and Update Test (#36) This test sends port-level translation data from the switch...

  • Page 897

    DID-DS1 (Direct Inward Dial Trunk) Table 306: Test #36 Port Audit and Update Test (continued) Error Test Description /...

  • Page 898

    Communication Manager Maintenance-Object Repair Procedures DID-TRK (Direct Inward Dial Trunk) S8700 | 8710 / S8500 / S8300 MO Name in...

  • Page 899

    DID-TRK (Direct Inward Dial Trunk) DID Trunk Operation The DID port receives three to seven digits from the CO...

  • Page 900

    Communication Manager Maintenance-Object Repair Procedures Table 307: DID Trunk Error Log Entries (continued) Error Aux Associated Alarm On/Off Test to...

  • Page 901

    DID-TRK (Direct Inward Dial Trunk) Notes: a. Error Type 0: Run the short test sequence first. If every test...

  • Page 902

    Communication Manager Maintenance-Object Repair Procedures j. Error Type 257; Aux Data - 57474: Rotary dial rate above 12 pulses/sec, less...

  • Page 903

    DID-TRK (Direct Inward Dial Trunk) Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Looparound and Conference Circuit...

  • Page 904

    Communication Manager Maintenance-Object Repair Procedures Table 308: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 905

    DID-TRK (Direct Inward Dial Trunk) Table 308: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 906

    Communication Manager Maintenance-Object Repair Procedures Table 309: Test #33 Loop-Around and Conference Circuit Test Error Test Description / Recommendation Code...

  • Page 907

    DID-TRK (Direct Inward Dial Trunk) Table 309: Test #33 Loop-Around and Conference Circuit Test (continued) Error Test Description /...

  • Page 908

    Communication Manager Maintenance-Object Repair Procedures Table 309: Test #33 Loop-Around and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 909

    DID-TRK (Direct Inward Dial Trunk) Table 309: Test #33 Loop-Around and Conference Circuit Test (continued) Error Test Description /...

  • Page 910

    Communication Manager Maintenance-Object Repair Procedures Table 309: Test #33 Loop-Around and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 911

    DID-TRK (Direct Inward Dial Trunk) Port Diagnostic Test (#35) This test checks a port’s battery feed circuitry for on-/off-hook...

  • Page 912

    Communication Manager Maintenance-Object Repair Procedures Table 310: Test #35 Port Diagnostic Test (continued) Error Test Description / Recommendation Code Result...

  • Page 913

    DID-TRK (Direct Inward Dial Trunk) Table 310: Test #35 Port Diagnostic Test (continued) Error Test Description / Recommendation Code...

  • Page 914

    Communication Manager Maintenance-Object Repair Procedures Table 311: Test #36 Port Audit Update Test (continued) Error Test Description / Recommendation Code...

  • Page 915

    DIG-BD (Digital Line Circuit Pack) DIG-BD (Digital Line Circuit Pack) S8700 | 8710 / S8500 / S8300 MO Name...

  • Page 916

    Communication Manager Maintenance-Object Repair Procedures DIG-IP-STN (Digital IP Station) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 917

    DIG-IP-STN (Digital IP Station) Table 312: DIG-IP-STN Digital IP Station Error Log Entries (continued) Error Aux Associated Test Alarm...

  • Page 918

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 1281 indicates that the terminal is reporting a bad state of health...

  • Page 919

    DIG-IP-STN (Digital IP Station) Registration Status Inquiry (#1372) The Registration status inquiry reports the H.323 registration status of the...

  • Page 920

    Communication Manager Maintenance-Object Repair Procedures Note: Note: Multiple failures of this test can take the Digital IP Station out of...

  • Page 921

    DIG-IP-STN (Digital IP Station) Digital Terminal Lamp Update (#16) This test updates internal lamp states that can or cannot...

  • Page 922

    Communication Manager Maintenance-Object Repair Procedures Digital Terminal Audits Test (#17) This is a series of tests that are classified as...

  • Page 923

    DIG-IP-STN (Digital IP Station) Table 316: Test #17 Station (Digital) Audits Test (continued) Error Test Description / Recommendation Code...

  • Page 924

    Communication Manager Maintenance-Object Repair Procedures DIG-LINE (Digital Line) S8700 | 8710 / S8500 / S8300 MO Name in Alarm Initial...

  • Page 925

    DIG-LINE (Digital Line) Each digital line port supports two 64 kbps information channels (primary and secondary) and one 8kbps...

  • Page 926

    Communication Manager Maintenance-Object Repair Procedures Figure 46: Digital Line Connections TN2136 Digital Line Circuit Pack Port Digital Line ............................................................................................................ ....

  • Page 927

    DIG-LINE (Digital Line) Service States Digital line maintenance interacts with digital line circuit pack (DIG-BD), or with digital line...

  • Page 928

    Communication Manager Maintenance-Object Repair Procedures Circuit Packs: ● 8400x, 302B1 Terminals ● TN754 (4-wire, mu-law) Note: Note: Minimum usable vintage...

  • Page 929

    DIG-LINE (Digital Line) Nonvolatile Memory Nonvolatile memory stores downloadable parameters in programmable terminals. Once the terminal is downloaded, it...

  • Page 930

    Communication Manager Maintenance-Object Repair Procedures Note: Note: It may take more than 1 hour for periodic tests to reach the...

  • Page 931

    DIG-LINE (Digital Line) Demand Download Actions Busyout/Release Command A maintenance demand busyout/release request for a station causes the terminal...

  • Page 932

    Communication Manager Maintenance-Object Repair Procedures Possible reasons for a terminal not being downloaded include: ● Terminal is off-hook. ● Terminal...

  • Page 933

    DIG-LINE (Digital Line) Table 319: Digital Line Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 934

    Communication Manager Maintenance-Object Repair Procedures e. Error Type 130 indicates that the circuit pack or media module has been removed...

  • Page 935

    DIG-LINE (Digital Line) m. Error Type 2305; Aux Data - 32770: This indicates that the station went off-hook while...

  • Page 936

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 937

    DIG-LINE (Digital Line) 2. If the primary information channel test is successful, the loop-around test for the secondary information...

  • Page 938

    Communication Manager Maintenance-Object Repair Procedures Table 320: Test #1201 Digital Terminal Remote Loop-around Test (continued) Error Test Description / Recommendation...

  • Page 939

    DIG-LINE (Digital Line) Table 320: Test #1201 Digital Terminal Remote Loop-around Test (continued) Error Test Description / Recommendation Code...

  • Page 940

    Communication Manager Maintenance-Object Repair Procedures Crosstalk testing is performed on both the primary information channel (voice) and the secondary information...

  • Page 941

    DIG-LINE (Digital Line) Table 321: Test #9 Digital Line NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 942

    Communication Manager Maintenance-Object Repair Procedures Digital Line Electronic Power Feed/Positive Temperature Coefficient/PPF Test (#11) S8700 | 8710 / S8500 For...

  • Page 943

    DIG-LINE (Digital Line) Table 322: Test #11 Digital Line Electronic Power Feed Test (continued) Error Test Description / Recommendation...

  • Page 944

    Communication Manager Maintenance-Object Repair Procedures Voice and Control Channel Local Loop Test (#13) Note: Note: S8300 / G700: This test...

  • Page 945

    DIG-LINE (Digital Line) Table 323: Test #13 Voice and Control Channel Local Loop Test (continued) Error Test Description /...

  • Page 946

    Communication Manager Maintenance-Object Repair Procedures Table 323: Test #13 Voice and Control Channel Local Loop Test (continued) Error Test Description...

  • Page 947

    DIG-LINE (Digital Line) Table 324: Test #16 DIG-LINE Station Lamp Updates Test (continued) Error Test Description / Recommendation Code...

  • Page 948

    Communication Manager Maintenance-Object Repair Procedures Table 324: Test #16 DIG-LINE Station Lamp Updates Test (continued) Error Test Description / Recommendation...

  • Page 949

    DIG-LINE (Digital Line) S8300 / G700 ● For the MM712 Media Module, the status of the EPF is sent...

  • Page 950

    Communication Manager Maintenance-Object Repair Procedures Table 325: Test #17 Station (Digital) Audits Test (continued) Error Test Description / Recommendation Code...

  • Page 951

    DIOD-BD (DIOD Trunk Circuit Pack) DIOD-BD (DIOD Trunk Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 952

    Communication Manager Maintenance-Object Repair Procedures DIOD-DS1 (DS1 DIOD Trunk) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 953

    DIOD-DS1 (DS1 DIOD Trunk) Three trunk service states are specified by DS1 DIOD trunk maintenance: out-of-service The trunk is...

  • Page 954

    Communication Manager Maintenance-Object Repair Procedures Table 326: DS1 DIOD Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 955

    DIOD-DS1 (DS1 DIOD Trunk) c. Error Type 15 is a software audit error that does not indicate any hardware...

  • Page 956

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order they are presented....

  • Page 957

    DIOD-DS1 (DS1 DIOD Trunk) Table 328: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 958

    Communication Manager Maintenance-Object Repair Procedures Table 328: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 959

    DIOD-DS1 (DS1 DIOD Trunk) Table 329: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 960

    Communication Manager Maintenance-Object Repair Procedures Table 329: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 961

    DIOD-DS1 (DS1 DIOD Trunk) Table 330: Test #36 Port Audit and Update Test (continued) Error Test Description / Recommendation...

  • Page 962

    Communication Manager Maintenance-Object Repair Procedures Table 331: Test #314 DS1 CO Dial Tone Seizure Test (continued) Error Test Description /...

  • Page 963

    DIOD-DS1 (DS1 DIOD Trunk) Table 331: Test #314 DS1 CO Dial Tone Seizure Test (continued) Error Test Description /...

  • Page 964

    Communication Manager Maintenance-Object Repair Procedures DIOD-TRK (DIOD Trunk) S8700 | 8710 / S8500 / S8300 MO Name in Alarm Initial...

  • Page 965

    DIOD-TRK (DIOD Trunk) Outgoing Call 1. PBX Off-Hook (Seize Message): Closes the Tip-Ring Loop CO Response: DC loop current...

  • Page 966

    Communication Manager Maintenance-Object Repair Procedures Table 332: DIOD Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 967

    DIOD-TRK (DIOD Trunk) e. Error Type 2817 Aux Data 57393 is an in-line error that has no specific test...

  • Page 968

    Communication Manager Maintenance-Object Repair Procedures Dial Tone Test (#0) Note: Note: S8300 / G700: This test aborts with Error Code...

  • Page 969

    DIOD-TRK (DIOD Trunk) Table 333: Test #0 Dial Tone Test (continued) Error Test Description / Recommendation Code Result 1005...

  • Page 970

    Communication Manager Maintenance-Object Repair Procedures NPE Crosstalk Test (#6) Note: Note: S8300 / G700: This test aborts with Error Code...

  • Page 971

    DIOD-TRK (DIOD Trunk) Table 334: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 1004...

  • Page 972

    Communication Manager Maintenance-Object Repair Procedures Looparound and Conference Circuit Test (#33) Note: Note: S8300 / G700: This test aborts with...

  • Page 973

    DIOD-TRK (DIOD Trunk) Table 335: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation Code...

  • Page 974

    Communication Manager Maintenance-Object Repair Procedures Port Audit Update Test (#36) This test sends updates of the CO port translation for...

  • Page 975

    DLY-MTCE (MO-DAILY) DLY-MTCE (MO-DAILY) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Level Initial Command to...

  • Page 976

    Communication Manager Maintenance-Object Repair Procedures Other command actions can also interfere with daily maintenance when certain qualifiers are used in...

  • Page 977

    DLY-MTCE (MO-DAILY) Figure 47: Maintenance-Related System Parameters (change system-parameters maintenance) change system-parameters maintenance Page 1 of 3 MAINTENANCE-RELATED SYSTEM...

  • Page 978

    Communication Manager Maintenance-Object Repair Procedures DS1-BD (DS1 Interface Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 979

    DS1-BD (DS1 Interface Circuit Pack) Combined with a TN767E circuit pack, Avaya’s 120A1 Integrated CSU module becomes an enhanced...

  • Page 980

    Communication Manager Maintenance-Object Repair Procedures Figure 49: High-Level Overview Of Loop-Back Points NETWORK ENVIRONMENT CPE NET NET- NET CPE DS1...

  • Page 981

    DS1-BD (DS1 Interface Circuit Pack) Table 338: DS1 Interface Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated...

  • Page 982

    Communication Manager Maintenance-Object Repair Procedures Table 338: DS1 Interface Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated Test...

  • Page 983

    DS1-BD (DS1 Interface Circuit Pack) Table 338: DS1 Interface Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated...

  • Page 984

    Communication Manager Maintenance-Object Repair Procedures If the circuit pack has an entry in the circuit plan and either of the...

  • Page 985

    DS1-BD (DS1 Interface Circuit Pack) Otherwise, change the Near-End CSU Type field using the change ds1 screen to other....

  • Page 986

    Communication Manager Maintenance-Object Repair Procedures Attempt to clear the alarm with busyout board location, test ds1-loop location ds1/csu-loopback-tests, and release...

  • Page 987

    DS1-BD (DS1 Interface Circuit Pack) w. Error Type 3901: gives status information about a Far CSU Loopback test. The...

  • Page 988

    Communication Manager Maintenance-Object Repair Procedures Table 339: System Technician-Demanded Tests: DS1-BD (continued) Order of Investigation Short Test Long Test Reset...

  • Page 989

    DS1-BD (DS1 Interface Circuit Pack) NPE Connection Audit Test (#50): The system sends a message to the on-board microprocessor...

  • Page 990

    Communication Manager Maintenance-Object Repair Procedures Control Channel Loop-around Test (#52) This test queries the circuit pack for its circuit pack...

  • Page 991

    DS1-BD (DS1 Interface Circuit Pack) Table 341: Test #52 Control Channel Loop-around Test (continued) Error Test Description / Recommendation...

  • Page 992

    Communication Manager Maintenance-Object Repair Procedures SAKI Sanity Test (#53) This test is destructive. This test resets the circuit pack. Table...

  • Page 993

    DS1-BD (DS1 Interface Circuit Pack) Table 342: Test #53 SAKI Sanity Test (continued) Error Test Description / Recommendation Code...

  • Page 994

    Communication Manager Maintenance-Object Repair Procedures Table 343: Test #135 Internal Loop-Around Test Error Test Description / Recommendation Code Result 2012...

  • Page 995

    DS1-BD (DS1 Interface Circuit Pack) Table 343: Test #135 Internal Loop-Around Test (continued) Error Test Description / Recommendation Code...

  • Page 996

    Communication Manager Maintenance-Object Repair Procedures Table 343: Test #135 Internal Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 997

    DS1-BD (DS1 Interface Circuit Pack) S8700 MC This test is also used to maintain the 120A CSU module and...

  • Page 998

    Communication Manager Maintenance-Object Repair Procedures Table 344: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 999

    DS1-BD (DS1 Interface Circuit Pack) Table 344: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 1000

    Communication Manager Maintenance-Object Repair Procedures Table 344: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 1001

    DS1-BD (DS1 Interface Circuit Pack) Table 344: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 1002

    Communication Manager Maintenance-Object Repair Procedures Table 344: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 1003

    DS1-BD (DS1 Interface Circuit Pack) Table 344: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 1004

    Communication Manager Maintenance-Object Repair Procedures For blue alarms, a DS1 Interface circuit pack takes much longer to recognize and report...

  • Page 1005

    DS1-BD (DS1 Interface Circuit Pack) Table 345: Test #139 Blue Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1006

    Communication Manager Maintenance-Object Repair Procedures Table 345: Test #139 Blue Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1007

    DS1-BD (DS1 Interface Circuit Pack) When the Red alarm is cleared, the DS1 Interface circuit pack will stop transmitting...

  • Page 1008

    Communication Manager Maintenance-Object Repair Procedures Table 346: Test #140 Red Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1009

    DS1-BD (DS1 Interface Circuit Pack) Table 346: Test #140 Red Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1010

    Communication Manager Maintenance-Object Repair Procedures This Yellow Alarm corresponds to the yellow F2 state documented in CCITT recommendation I.431. Remote...

  • Page 1011

    DS1-BD (DS1 Interface Circuit Pack) Table 347: Test #141 Yellow Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1012

    Communication Manager Maintenance-Object Repair Procedures Table 347: Test #141 Yellow Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1013

    DS1-BD (DS1 Interface Circuit Pack) When the Major alarm is cleared, the maintenance software restores all trunks on the...

  • Page 1014

    Communication Manager Maintenance-Object Repair Procedures Table 348: Test #142 Major Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1015

    DS1-BD (DS1 Interface Circuit Pack) Minor Alarm Inquiry Test (#143) The Minor alarm raised by a DS1 Interface circuit...

  • Page 1016

    Communication Manager Maintenance-Object Repair Procedures Table 349: Test #143 Minor Alarm Inquiry Tests (continued) Error Test Description / Recommendation Code...

  • Page 1017

    DS1-BD (DS1 Interface Circuit Pack) Table 349: Test #143 Minor Alarm Inquiry Tests (continued) Error Test Description / Recommendation...

  • Page 1018

    Communication Manager Maintenance-Object Repair Procedures Table 350: Test #144 Slip Alarm Inquiry Test Error Test Description / Recommendation Code Result...

  • Page 1019

    DS1-BD (DS1 Interface Circuit Pack) Table 350: Test #144 Slip Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1020

    Communication Manager Maintenance-Object Repair Procedures Table 350: Test #144 Slip Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1021

    DS1-BD (DS1 Interface Circuit Pack) Table 351: Test #145 Misframe Alarm Inquiry Test Error Test Description / Recommendation Code...

  • Page 1022

    Communication Manager Maintenance-Object Repair Procedures Table 351: Test #145 Misframe Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1023

    DS1-BD (DS1 Interface Circuit Pack) Table 351: Test #145 Misframe Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1024

    Communication Manager Maintenance-Object Repair Procedures Table 352: Test #146 Translation Update Test Error Test Description / Recommendation Code Result ABRT...

  • Page 1025

    DS1-BD (DS1 Interface Circuit Pack) When the BLB test is initiated, maintenance software sends a message to the TN767E...

  • Page 1026

    Communication Manager Maintenance-Object Repair Procedures Table 353: Test #1209 DS1 Board Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 1027

    DS1-BD (DS1 Interface Circuit Pack) Table 353: Test #1209 DS1 Board Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 1028

    Communication Manager Maintenance-Object Repair Procedures The DS1 circuit pack hardware applies a DC current while the test is running in...

  • Page 1029

    DS1-BD (DS1 Interface Circuit Pack) Table 354: Test #1210 CSU Equipment Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 1030

    Communication Manager Maintenance-Object Repair Procedures Table 354: Test #1210 CSU Equipment Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 1031

    DS1-BD (DS1 Interface Circuit Pack) CSU Repeater Loop-Back Test (#1211) This test is destructive. The CSU RLB (Repeater Loopback)...

  • Page 1032

    Communication Manager Maintenance-Object Repair Procedures Table 355: Test #1211 CSU Repeater Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 1033

    DS1-BD (DS1 Interface Circuit Pack) Table 355: Test #1211 CSU Repeater Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 1034

    Communication Manager Maintenance-Object Repair Procedures Table 355: Test #1211 CSU Repeater Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 1035

    DS1-BD (DS1 Interface Circuit Pack) The status of the CPE Loopback Jack test appears in the hardware error log...

  • Page 1036

    Communication Manager Maintenance-Object Repair Procedures Table 356: Test #1212 CPE Loopback Jack Test (continued) Error Test Description / Recommendation Code...

  • Page 1037

    DS1-BD (DS1 Interface Circuit Pack) Table 356: Test #1212 CPE Loopback Jack Test (continued) Error Test Description / Recommendation...

  • Page 1038

    Communication Manager Maintenance-Object Repair Procedures Table 356: Test #1212 CPE Loopback Jack Test (continued) Error Test Description / Recommendation Code...

  • Page 1039

    DS1-BD (DS1 Interface Circuit Pack) The status of the Far CSU Loopback test appears in the hardware error log...

  • Page 1040

    Communication Manager Maintenance-Object Repair Procedures Table 357: Test #1213 Far CSU Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 1041

    DS1-BD (DS1 Interface Circuit Pack) Table 357: Test #1213 Far CSU Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 1042

    Communication Manager Maintenance-Object Repair Procedures One-Way Span Test (#1214) This test is destructive. The One-Way Span test allows 1-way span...

  • Page 1043

    DS1-BD (DS1 Interface Circuit Pack) Table 358: Test #1214 One-Way Span Test (continued) Error Test Description / Recommendation Code...

  • Page 1044

    Communication Manager Maintenance-Object Repair Procedures Table 358: Test #1214 One-Way Span Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1045

    DS1-BD (DS1 Interface Circuit Pack) Table 358: Test #1214 One-Way Span Test (continued) Error Test Description / Recommendation Code...

  • Page 1046

    Communication Manager Maintenance-Object Repair Procedures Use release board to restore the trunks or ports on the TN767E DS1 Interface circuit...

  • Page 1047

    DS1-BD (DS1 Interface Circuit Pack) Table 359: Test #1215 Inject Single Bit Error Test (continued) Error Test Description /...

  • Page 1048

    Communication Manager Maintenance-Object Repair Procedures Use list measurements ds1 summary to show the length of time the test ran (Test...

  • Page 1049

    DS1-BD (DS1 Interface Circuit Pack) Table 360: Test #1216 End Loopback/Span Test (continued) Error Test Description / Recommendation Code...

  • Page 1050

    Communication Manager Maintenance-Object Repair Procedures Table 360: Test #1216 End Loopback/Span Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1051

    DS1-BD (DS1 Interface Circuit Pack) Table 361: Test #1227 ICSU Status LEDs Test Error Test Description / Recommendation Code...

  • Page 1052

    Communication Manager Maintenance-Object Repair Procedures Table 361: Test #1227 ICSU Status LEDs Test (continued) Error Test Description / Recommendation Code...

  • Page 1053

    DS1-FAC (DS1 Facility) DS1-FAC (DS1 Facility) S8700 MC MO Name in Alarm Initial SAT Command to Run Full Name...

  • Page 1054

    Communication Manager Maintenance-Object Repair Procedures Figure 50: DS1 Converter Complex and the DS1 Facilities DS1 Facilities Metallic or Fiber Connection...

  • Page 1055

    DS1-FAC (DS1 Facility) The TN574 DS1 converter has seven LEDs that provide an indication of the state of the...

  • Page 1056

    Communication Manager Maintenance-Object Repair Procedures DS1 facility administration is explained in the following sections. These descriptions do not provide complete...

  • Page 1057

    DS1-FAC (DS1 Facility) Removing a DS1 Facility Removing a DS1 facility is service disrupting in any system configuration, because...

  • Page 1058

    Communication Manager Maintenance-Object Repair Procedures Table 362: DS1 Interface Options administration (continued) Field Description Bit Rate Select domestic T1 operation...

  • Page 1059

    DS1-FAC (DS1 Facility) Table 362: DS1 Interface Options administration (continued) Field Description Line Coding Administer the line coding for...

  • Page 1060

    Communication Manager Maintenance-Object Repair Procedures Table 363: DS1 Facility Line Signal Equalization Values DS1 Converter-1 and Equalizer Distance to Network...

  • Page 1061

    DS1-FAC (DS1 Facility) Clearing Firmware Errors DS1 converter error reports are generated by firmware autonomously. DS1 converter error reports...

  • Page 1062

    Communication Manager Maintenance-Object Repair Procedures Notes: When problems persist, use reset board to reset the DS1 converter circuit pack. This...

  • Page 1063

    DS1-FAC (DS1 Facility) f. Error Type 856: More than 88 negative and/or positive slip errors occurred. This error clears...

  • Page 1064

    Communication Manager Maintenance-Object Repair Procedures 4. If Test #799 passes, run the Far-End Internal Loopback test (#797) via test ds1-facility...

  • Page 1065

    DS1-FAC (DS1 Facility) Aux Data 2: indicates that the facility is detecting a yellow F5 state alarm. This error...

  • Page 1066

    Communication Manager Maintenance-Object Repair Procedures facility is attached. If the NI does not occur at this point, then any cabling...

  • Page 1067

    DS1-FAC (DS1 Facility) 4. Enter display errors and follow the associated repair procedures for any EXP-INTF, and SNI-BD errors...

  • Page 1068

    Communication Manager Maintenance-Object Repair Procedures Figure 51: DS1 Facility Connections Network Interface at CSU T T R R DS1CONV CSU...

  • Page 1069

    DS1-FAC (DS1 Facility) System Technician-Demanded Tests: Descriptions And Error Codes Investigate tests in the order presented. By clearing error...

  • Page 1070

    Communication Manager Maintenance-Object Repair Procedures Figure 53: Far-End Internal Loop-Back Test (#797) Loop at internal interface for the DS1 facility...

  • Page 1071

    DS1-FAC (DS1 Facility) Table 365: Test #797 Far-End Internal Loop-Back Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1072

    Communication Manager Maintenance-Object Repair Procedures DS1 Interface Options Audit Test (#798) This test is nondestructive. This test sends the administered...

  • Page 1073

    DS1-FAC (DS1 Facility) Near-End External Loop-Back Test (#799) This test is destructive. This test starts at the DS1 converter...

  • Page 1074

    Communication Manager Maintenance-Object Repair Procedures Figure 54: Loopback Points for Test #799 LB 1 LB 2 DS1CONV DS1CONV A CSU...

  • Page 1075

    DS1-FAC (DS1 Facility) Table 367: Test #799 Near-End External Loop-Back Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1076

    Communication Manager Maintenance-Object Repair Procedures Failure Audit (#949) This test is nondestructive. This test queries the DS1 converter circuit pack...

  • Page 1077

    DS1C-BD DS1C-BD S8700 MC only Also called DS1 Converter MO Name in Alarm Initial SAT Command to Run Full...

  • Page 1078

    Communication Manager Maintenance-Object Repair Procedures The DS1 converter circuit pack can be placed in any regular slot in a PN...

  • Page 1079

    DS1C-BD Figure 56: DS1 converter Complex in Direct Connect PNC Metallic or Fiber Connection PPN D S E 1...

  • Page 1080

    Communication Manager Maintenance-Object Repair Procedures Figure 57: DS1 Converter Complex in Duplicated PNC with 1 SN PPN E E I...

  • Page 1081

    DS1C-BD To administer a standard-, duplex-, or high-reliability system (no PNC duplication): 1. Administer carriers via add/change cabinet. 2....

  • Page 1082

    Communication Manager Maintenance-Object Repair Procedures The red and green LEDs have the traditional use where red means an alarm condition...

  • Page 1083

    DS1C-BD Clear Firmware-Counters Command DS1 converter firmware generates error reports autonomously. This takes place independently of technician-demanded tests. The...

  • Page 1084

    Communication Manager Maintenance-Object Repair Procedures Replacing a DS1 Converter Circuit Pack with the Same Type DS1 Converter Circuit Pack —...

  • Page 1085

    DS1C-BD Replacing a DS1 Converter Circuit Pack with the Same Type DS1 Converter Circuit Pack—Duplicated PNC ! WARNING: WARNING:...

  • Page 1086

    Communication Manager Maintenance-Object Repair Procedures ! WARNING: WARNING: Replacing a Switch Node Interface, Switch Node Clock, Expansion Interface or DS1...

  • Page 1087

    DS1C-BD Steps Comments Enter change circuit-packs Cabinet # represents the cabinet associated with a cabinet #. Update the screen...

  • Page 1088

    Communication Manager Maintenance-Object Repair Procedures Table 369: Upgrading TN574 DS1 Converter Circuit Packs in a fiber-link to TN1654s — Duplicated...

  • Page 1089

    DS1C-BD Table 369: Upgrading TN574 DS1 Converter Circuit Packs in a fiber-link to TN1654s — Duplicated PNC (continued) Steps...

  • Page 1090

    Communication Manager Maintenance-Object Repair Procedures Converting DS1-CONV Complex to Direct- Connect Fiber (duplicated PNC) Note: Note: The following procedure is...

  • Page 1091

    DS1C-BD Table 370: Convert from DS1-CONV to direct-connect fiber in a duplicated PNC Step Command/Step Description 8. Remove the...

  • Page 1092

    Communication Manager Maintenance-Object Repair Procedures Removing Fiber Connectivity to an PN This procedure covers removing the connectivity to an PN...

  • Page 1093

    DS1C-BD Table 371: Removing Fiber Connectivity from a PN (continued) Step Command/Step Description 8. change system-parameters Enable PNC duplication...

  • Page 1094

    Communication Manager Maintenance-Object Repair Procedures Table 372: Downgrading from Critical to High Reliability (continued) Step # Command/Step Description 6. change...

  • Page 1095

    DS1C-BD Error Log Entries and Test to Clear Values Table 373: DS1 Converter Board Error Log Entries Error Aux...

  • Page 1096

    Communication Manager Maintenance-Object Repair Procedures Table 373: DS1 Converter Board Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1097

    DS1C-BD d. Error Type 25: The 24/32-channel option switch setting on the TN1654 circuit pack does not match the...

  • Page 1098

    Communication Manager Maintenance-Object Repair Procedures m. Error Type 769, Aux Data 2: This error only applies to TN574 DS1 converter...

  • Page 1099

    DS1C-BD q. Error Type 769, Aux Data 7: A minor on-board hardware failure exists on the processor/ control hardware...

  • Page 1100

    Communication Manager Maintenance-Object Repair Procedures 5. If the problem still persists, replace connectors and the cable between the neighbor DS1...

  • Page 1101

    DS1C-BD System Technician-Demanded Tests: Descriptions And Error Codes Investigate tests in the order presented. By clearing error codes associated...

  • Page 1102

    Communication Manager Maintenance-Object Repair Procedures The reset sequence will take about one minute to complete. Table 374: Test #787 Reset...

  • Page 1103

    DS1C-BD Far-End DS1 Converter Circuit Pack Loopback Test (#788) This test is destructive. This test is executed by the...

  • Page 1104

    Communication Manager Maintenance-Object Repair Procedures Table 375: Test #788 Far-End DS1 Converter Board Loop-Back Test (continued) Error Test Description /...

  • Page 1105

    DS1C-BD Table 375: Test #788 Far-End DS1 Converter Board Loop-Back Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1106

    Communication Manager Maintenance-Object Repair Procedures Every part of this test is executed under firmware control and the result is sent...

  • Page 1107

    DS1C-BD Table 376: Test #789 Far-End FOT (Lightwave Transceiver) Loop-Back Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1108

    Communication Manager Maintenance-Object Repair Procedures Table 376: Test #789 Far-End FOT (Lightwave Transceiver) Loop-Back Test (continued) Error Test Description /...

  • Page 1109

    DS1C-BD DS1 Facilities Connectivity Test (#790) This test is destructive. The DS1 facilities connectivity test will check the correct...

  • Page 1110

    Communication Manager Maintenance-Object Repair Procedures Table 377: Test #790 DS1 Facilities Connectivity Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 1111

    DS1C-BD Table 377: Test #790 DS1 Facilities Connectivity Loop-Back Test (continued) Error Test Description / Recommendation Code Result 55...

  • Page 1112

    Communication Manager Maintenance-Object Repair Procedures Board Options Audit (#795) This test is nondestructive. This test sends the administered circuit pack...

  • Page 1113

    DS1C-BD This test operates on both MOs DS1C-BD and DS1-FAC. Error counts of both MOs (DS1C-BD and DS1-FAC) that...

  • Page 1114

    Communication Manager Maintenance-Object Repair Procedures DT-LN-BD (Data Line Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1115

    DTMR-PT (Dual-Tone Multifrequency Receiver Port) DTMR-PT (Dual-Tone Multifrequency Receiver Port) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1116

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 379: Dual-Tone Multifrequency Receiver Port (TTR)...

  • Page 1117

    DTMR-PT (Dual-Tone Multifrequency Receiver Port) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. Order...

  • Page 1118

    Communication Manager Maintenance-Object Repair Procedures Table 380: Test #42 Tone Detection Verification Test (continued) Error Test Description / Recommendation Code...

  • Page 1119

    DTMR-PT (Dual-Tone Multifrequency Receiver Port) Tone Detector Audit/Update Test (#43) The DTMR port is refreshed with all time-slot information,...

  • Page 1120

    Communication Manager Maintenance-Object Repair Procedures 1120 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

  • Page 1121

    E-DIG-BD (Multi Application Platform Board) E-DIG-BD (Multi Application Platform Board) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1122

    Communication Manager Maintenance-Object Repair Procedures LED Use The LED Control message 038x requests the Angel to drive the red, yellow,...

  • Page 1123

    E-DIG-RES (TN800 reserve slot) E-DIG-RES (TN800 reserve slot) S8700 | 8710 / S8500 See ASAI-RES (TN800 reserve slot) on...

  • Page 1124

    Communication Manager Maintenance-Object Repair Procedures E-DIG-STA (Emulated Digital Line) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1125

    E-DIG-STA (Emulated Digital Line) Table 382: Digital Line Error Log Entries – E-DIG-STA (continued) Error Aux Associated Alarm On/Off...

  • Page 1126

    Communication Manager Maintenance-Object Repair Procedures h. Error Type 2305: The station went off-hook while it was in the ready-for-service state....

  • Page 1127

    E-DIG-STA (Emulated Digital Line) Table 383: Test #9 Digital Line NPE Crosstalk Test Error Test Description / Recommendation Code...

  • Page 1128

    Communication Manager Maintenance-Object Repair Procedures Table 383: Test #9 Digital Line NPE Crosstalk Test (continued) Error Test Description / Recommendation...

  • Page 1129

    E-DIG-STA (Emulated Digital Line) Voice and Control Channel Local Loop Test (#13) These tests check the information and control...

  • Page 1130

    Communication Manager Maintenance-Object Repair Procedures Table 384: Test #13 Voice and Control Channel Local Loop Test (continued) Error Test Description...

  • Page 1131

    E-DIG-STA (Emulated Digital Line) Table 384: Test #13 Voice and Control Channel Local Loop Test (continued) Error Test Description...

  • Page 1132

    Communication Manager Maintenance-Object Repair Procedures Station Lamp Updates Test (#16) This test lights every lamp on the terminal as specified....

  • Page 1133

    E-DIG-STA (Emulated Digital Line) Table 385: Test #16 DIG-LINE Station Lamp Updates Test (continued) Error Test Description / Recommendation...

  • Page 1134

    Communication Manager Maintenance-Object Repair Procedures EMG-XFER (Emergency Transfer) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command...

  • Page 1135

    EMG-XFER (Emergency Transfer) Notes: a. Error Type 1 indicates that the Emergency Transfer switch located on the Processor circuit...

  • Page 1136

    Communication Manager Maintenance-Object Repair Procedures Emergency Transfer Query Test (#124) This test queries the hardware for the state of the...

  • Page 1137

    EMG-XFER (Emergency Transfer) Table 389: Test #124 Error Log Entries That Cause Emergency Transfer MO Name Error Type Aux...

  • Page 1138

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 390: EMG-XFER Error Log Entries Error...

  • Page 1139

    EMG-XFER (Emergency Transfer) Table 391: System Technician-Demanded Tests: EMG-XFER (Multicarrier Cabinets) Order of Investigation Short Test Long Test D/ND1...

  • Page 1140

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes (Single-Carrier) Investigate tests in the order presented. By...

  • Page 1141

    EMG-XFER (Emergency Transfer) Emergency Transfer Query Test (#124) The Emergency Transfer Query test queries the hardware for the state...

  • Page 1142

    Communication Manager Maintenance-Object Repair Procedures Table 392: Test #124 Emergency Transfer Query Test (continued) Error Test Description / Recommendation Code...

  • Page 1143

    EPN-SNTY (PN Sanity Audit) EPN-SNTY (PN Sanity Audit) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 1144

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 393: EPN-SNTY Error Log Entries Error...

  • Page 1145

    ERR-LOG (Error Log) ERR-LOG (Error Log) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Level Initial...

  • Page 1146

    Communication Manager Maintenance-Object Repair Procedures ESS (Enterprise Survivable Server) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT...

  • Page 1147

    ESS (Enterprise Survivable Server) Table 394: ESS Error Log Entries Error Aux Associated Test Alarm On/Off Test to Clear...

  • Page 1148

    Communication Manager Maintenance-Object Repair Procedures ! CAUTION: CAUTION: Issuing the commands below will cause a service interruption. When Port Networks...

  • Page 1149

    ESS (Enterprise Survivable Server) At the Main: 1. Use display system-parameters ess to verify that the ESS server is...

  • Page 1150

    Communication Manager Maintenance-Object Repair Procedures 8. On the Maintenance WEB Interface Configure Server pages: ● Verify on the Set Identities...

  • Page 1151

    ESS (Enterprise Survivable Server) 2. From the Maintenance Web Interface pages of the ESS server that is not connecting,...

  • Page 1152

    Communication Manager Maintenance-Object Repair Procedures 5. Resolve network fragmentation and outage issues per local practice. 6. Use the SAT command...

  • Page 1153

    ETH-PT (Control LAN Ethernet) ETH-PT (Control LAN Ethernet) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 1154

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Value Table 395: ETH-PT Error Log Entries Error...

  • Page 1155

    ETH-PT (Control LAN Ethernet) d. Error Type 769: Port received invalid frame. Invalid Ethernet frame errors occur when the...

  • Page 1156

    Communication Manager Maintenance-Object Repair Procedures h. Error Type 2305–2816: System software detected a session is down. Aux Data indicates the...

  • Page 1157

    ETH-PT (Control LAN Ethernet) Table 397: Test #1278 Ethernet Local Loop-Around Test Error Test Description / Recommendation Code Result...

  • Page 1158

    Communication Manager Maintenance-Object Repair Procedures TCP/IP Ping Test (#1281) This nondestructive test fails if every endpoint fails to respond. Use...

  • Page 1159

    ETH-PT (Control LAN Ethernet) Table 398: Test #1281 TCP/IP Ping Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1160

    Communication Manager Maintenance-Object Repair Procedures Table 398: Test #1281 TCP/IP Ping Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1161

    ETH-PT (Control LAN Ethernet) Table 399: Test #1282 Link Integrity Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 1162

    Communication Manager Maintenance-Object Repair Procedures Session Status Test (#1286) This nondestructive test determines the status of every Ethernet port session....

  • Page 1163

    ETH-PT (Control LAN Ethernet) Table 400: Test #1286 Session Status Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1164

    Communication Manager Maintenance-Object Repair Procedures Verify NIC Options Test (#1511) This test is non-destructive. This test verifies if the NIC...

  • Page 1165

    ETH-PT (Control LAN Ethernet) Table 401: Verify NIC Options Test (#1511) (continued) Error Test Description / Recommendation Code Result...

  • Page 1166

    Communication Manager Maintenance-Object Repair Procedures Table 401: Verify NIC Options Test (#1511) (continued) Error Test Description / Recommendation Code Result...

  • Page 1167

    ETR-PT (Enhanced Tone Receiver Port) ETR-PT (Enhanced Tone Receiver Port) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1168

    Communication Manager Maintenance-Object Repair Procedures TN2182 Tone-Clock Circuit Pack (for Non IPSI Connected PNs) A TN2182 is a combined Tone...

  • Page 1169

    ETR-PT (Enhanced Tone Receiver Port) 1. Use list configuration carrier to get the board type and location. If the...

  • Page 1170

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. Order of...

  • Page 1171

    ETR-PT (Enhanced Tone Receiver Port) Table 403: Test #42 Tone Detection Verification Test (continued) Error Test Description / Recommendation...

  • Page 1172

    Communication Manager Maintenance-Object Repair Procedures Table 403: Test #42 Tone Detection Verification Test (continued) Error Test Description / Recommendation Code...

  • Page 1173

    ETR-PT (Enhanced Tone Receiver Port) Tone Detector Audit/Update Test (#43) A Digital Signal processor sanity audit is performed on...

  • Page 1174

    Communication Manager Maintenance-Object Repair Procedures Table 404: Test #43 Tone Detector Audit/Update Test (continued) Error Test Description / Recommendation Code...

  • Page 1175

    ETR-PT (Enhanced Tone Receiver Port) Table 404: Test #43 Tone Detector Audit/Update Test (continued) Error Test Description / Recommendation...

  • Page 1176

    Communication Manager Maintenance-Object Repair Procedures EXP-INTF (Expansion Interface Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1177

    EXP-INTF (Expansion Interface Circuit Pack) In a CSS configuration with duplicated Port Network Connectivity (PNC), EI circuit packs reside...

  • Page 1178

    Communication Manager Maintenance-Object Repair Procedures Each PN in a direct-connect configuration must be connected to the other PNs through a...

  • Page 1179

    EXP-INTF (Expansion Interface Circuit Pack) Figure 63 shows the location of EIs in a typical center stage switch configuration...

  • Page 1180

    Communication Manager Maintenance-Object Repair Procedures Figure 64: Center Stage Switch Configuration with Duplicated PNC B-PNC FIBER SN #1 E S...

  • Page 1181

    EXP-INTF (Expansion Interface Circuit Pack) Figure 65: Fiber Link with DS1 Converter Complex METALLIC CABLE or METALLIC CABLE or...

  • Page 1182

    Communication Manager Maintenance-Object Repair Procedures Survivable Remote EPN The Survivable Remote EPN (SREPN) feature allows a S8700 Multi-Connect EPN (either...

  • Page 1183

    EXP-INTF (Expansion Interface Circuit Pack) Restoring Normal Service to the SREPN ! WARNING: WARNING: Every call within the SREPN...

  • Page 1184

    Communication Manager Maintenance-Object Repair Procedures Another way to determine which PNC (and therefore, which EIs in an EPN) is active...

  • Page 1185

    EXP-INTF (Expansion Interface Circuit Pack) The link between two active EI circuit packs or between an active EI circuit...

  • Page 1186

    Communication Manager Maintenance-Object Repair Procedures c. This is the normal state for an active PN EI circuit pack that is...

  • Page 1187

    EXP-INTF (Expansion Interface Circuit Pack) The symptoms of the problem in which an invalid system clock causes an Expansion...

  • Page 1188

    Communication Manager Maintenance-Object Repair Procedures the problem was probably that the synchronization on-line reference became invalid. Since reference switching was...

  • Page 1189

    EXP-INTF (Expansion Interface Circuit Pack) ! CAUTION: CAUTION: If, after every link is restored, you suspect the problem might...

  • Page 1190

    Communication Manager Maintenance-Object Repair Procedures Step Action Explanation / Caution 1. Enter busyout board location = cabinet-carrier-slot location of the...

  • Page 1191

    EXP-INTF (Expansion Interface Circuit Pack) Step Action Explanation / Caution 7. Wait 5 minutes for SNI-BD, SNI-PEER, Use the...

  • Page 1192

    Communication Manager Maintenance-Object Repair Procedures 4. Go to the front of the cabinet and inspect the amber LED. ● If...

  • Page 1193

    EXP-INTF (Expansion Interface Circuit Pack) Error Log Entries and Test to Clear Values Table 407: EXP-INTF Error Log Entries...

  • Page 1194

    Communication Manager Maintenance-Object Repair Procedures Table 407: EXP-INTF Error Log Entries (continued) Error Aux Associated Alarm On/Off Test to Clear...

  • Page 1195

    EXP-INTF (Expansion Interface Circuit Pack) b. Error Type 23: EI circuit pack has been administered on the Circuit Pack...

  • Page 1196

    Communication Manager Maintenance-Object Repair Procedures i. Error Type 1538 indicates a hyperactive EI circuit pack that is generating an abnormal...

  • Page 1197

    EXP-INTF (Expansion Interface Circuit Pack) o. Error Type 3073: Perform the following steps for Error Type 3073: 1. Execute...

  • Page 1198

    Communication Manager Maintenance-Object Repair Procedures t. Error Type 3842 indicates that the test that queries the EI for the state...

  • Page 1199

    EXP-INTF (Expansion Interface Circuit Pack) When testing of the EI is not possible, (for example, when the PN is...

  • Page 1200

    Communication Manager Maintenance-Object Repair Procedures Table 409: Test #237 Expansion Interface Neighbor Query Test (continued) Error Test Description / Recommendation...

  • Page 1201

    EXP-INTF (Expansion Interface Circuit Pack) Expansion Interface Fiber Out-of-Frame (FOOF) Query Test (#238) This test is nondestructive. This test...

  • Page 1202

    Communication Manager Maintenance-Object Repair Procedures Table 410: Test #238 Expansion Interface Fiber Out-of-Frame Query Test (continued) Error Test Description /...

  • Page 1203

    EXP-INTF (Expansion Interface Circuit Pack) Table 411: Test #240 Expansion Interface Local Looparound (continued) Error Test Description / Recommendation...

  • Page 1204

    Communication Manager Maintenance-Object Repair Procedures Table 411: Test #240 Expansion Interface Local Looparound (continued) Error Test Description / Recommendation Code...

  • Page 1205

    EXP-INTF (Expansion Interface Circuit Pack) Table 411: Test #240 Expansion Interface Local Looparound (continued) Error Test Description / Recommendation...

  • Page 1206

    Communication Manager Maintenance-Object Repair Procedures Expansion Interface 2-Way Transmission Test (#241) This test is nondestructive. The EI 2-way transmission test...

  • Page 1207

    EXP-INTF (Expansion Interface Circuit Pack) Table 412: Test #241 Expansion Interface 2-Way Transmission Test (continued) Error Test Description /...

  • Page 1208

    Communication Manager Maintenance-Object Repair Procedures Table 412: Test #241 Expansion Interface 2-Way Transmission Test (continued) Error Test Description / Recommendation...

  • Page 1209

    EXP-INTF (Expansion Interface Circuit Pack) Table 412: Test #241 Expansion Interface 2-Way Transmission Test (continued) Error Test Description /...

  • Page 1210

    Communication Manager Maintenance-Object Repair Procedures Table 412: Test #241 Expansion Interface 2-Way Transmission Test (continued) Error Test Description / Recommendation...

  • Page 1211

    EXP-INTF (Expansion Interface Circuit Pack) This is a 2-part connectivity test. In the first part of the test, a...

  • Page 1212

    Communication Manager Maintenance-Object Repair Procedures Figure 69: Packet Bus Lightwave Transceiver Looparound—PN only lightwave TDMBUS (PN X) transceiver EXP_INTF Packet...

  • Page 1213

    EXP-INTF (Expansion Interface Circuit Pack) Table 413: Test #242 Expansion Interface Lightwave Transceiver Looparound (continued) Error Test Description /...

  • Page 1214

    Communication Manager Maintenance-Object Repair Procedures Table 413: Test #242 Expansion Interface Lightwave Transceiver Looparound (continued) Error Test Description / Recommendation...

  • Page 1215

    EXP-INTF (Expansion Interface Circuit Pack) Table 413: Test #242 Expansion Interface Lightwave Transceiver Looparound (continued) Error Test Description /...

  • Page 1216

    Communication Manager Maintenance-Object Repair Procedures Table 413: Test #242 Expansion Interface Lightwave Transceiver Looparound (continued) Error Test Description / Recommendation...

  • Page 1217

    EXP-INTF (Expansion Interface Circuit Pack) Table 413: Test #242 Expansion Interface Lightwave Transceiver Looparound (continued) Error Test Description /...

  • Page 1218

    Communication Manager Maintenance-Object Repair Procedures Table 414: Test #316 Expansion Interface Control Channel Test (continued) Error Test Description / Recommendation...

  • Page 1219

    EXP-INTF (Expansion Interface Circuit Pack) Expansion Interface Reset Test (#336) This test is destructive. This test is potentially very...

  • Page 1220

    Communication Manager Maintenance-Object Repair Procedures Table 415: Test #336 Expansion Interface Reset Test Error Test Description / Recommendation Code Result...

  • Page 1221

    EXP-INTF (Expansion Interface Circuit Pack) Table 415: Test #336 Expansion Interface Reset Test (continued) Error Test Description / Recommendation...

  • Page 1222

    Communication Manager Maintenance-Object Repair Procedures Table 415: Test #336 Expansion Interface Reset Test (continued) Error Test Description / Recommendation Code...

  • Page 1223

    EXP-INTF (Expansion Interface Circuit Pack) Figure 72: Expansion Interface Packet Interface Test, PN-to-PN loop Packet Bus (PPN) Packet Bus...

  • Page 1224

    Communication Manager Maintenance-Object Repair Procedures Figure 74: Expansion Interface Packet Interface Test, PN-to-PN link Packet Bus ( PPN ) Packet...

  • Page 1225

    EXP-INTF (Expansion Interface Circuit Pack) Table 416: Test #589 Expansion Interface Packet Interface Test Error Test Description / Recommendation...

  • Page 1226

    Communication Manager Maintenance-Object Repair Procedures Table 416: Test #589 Expansion Interface Packet Interface Test (continued) Error Test Description / Recommendation...

  • Page 1227

    EXP-INTF (Expansion Interface Circuit Pack) Table 416: Test #589 Expansion Interface Packet Interface Test (continued) Error Test Description /...

  • Page 1228

    Communication Manager Maintenance-Object Repair Procedures Table 416: Test #589 Expansion Interface Packet Interface Test (continued) Error Test Description / Recommendation...

  • Page 1229

    EXP-INTF (Expansion Interface Circuit Pack) Table 416: Test #589 Expansion Interface Packet Interface Test (continued) Error Test Description /...

  • Page 1230

    Communication Manager Maintenance-Object Repair Procedures Expansion Interface Test (#244) This test is potentially very destructive and requires the EI circuit...

  • Page 1231

    EXP-INTF (Expansion Interface Circuit Pack) Table 417: Test #224 Expansion Interface Test (continued) Error Test Description / Recommendation Code...

  • Page 1232

    Communication Manager Maintenance-Object Repair Procedures Table 417: Test #224 Expansion Interface Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1233

    EXP-INTF (Expansion Interface Circuit Pack) Table 417: Test #224 Expansion Interface Test (continued) Error Test Description / Recommendation Code...

  • Page 1234

    Communication Manager Maintenance-Object Repair Procedures Table 417: Test #224 Expansion Interface Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1235

    EXP-PN (Expansion Port Network) EXP-PN (Expansion Port Network) S8700 MC MO Name in Alarm Initial SAT Command to Run1...

  • Page 1236

    Communication Manager Maintenance-Object Repair Procedures If the Expansion Archangel Link (EAL) is recovered quickly, the PN Warm Restart returns the...

  • Page 1237

    EXP-PN (Expansion Port Network) Error Log Entries and Test to Clear Values Table 418: Expansion Port Network (EXP-PN) Error...

  • Page 1238

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions And Error Codes EXP-PN does not support demand testing. A demand...

  • Page 1239

    EXP-PN (Expansion Port Network) PN Warm Restart (#956) The PN Warm Restart, or PN Reset Level 1, reset port-network...

  • Page 1240

    Communication Manager Maintenance-Object Repair Procedures EXT-DEV (External device alarm) G650 MO name in Alarm Initial SAT command to run Full...

  • Page 1241

    EXT-DEV (External device alarm) System technician-demanded test: Descriptions and error codes Order of investigation Short test Long test D/ND...

  • Page 1242

    Communication Manager Maintenance-Object Repair Procedures Table 423: Test #120 Alarm query (continued) Error Test Description and Recommendation code result ANY...

  • Page 1243

    EXT-DEV ADMIN? N (External Device Alarm) EXT-DEV ADMIN? N (External Device Alarm) S8700 | 8710 / S8500 MO Name...

  • Page 1244

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the order presented in...

  • Page 1245

    EXT-DEV ADMIN? N (External Device Alarm) External Device Alarm Test (#120) The External Device Alarm Test requests the state...

  • Page 1246

    Communication Manager Maintenance-Object Repair Procedures EXT-DEV ADMIN? Y (External Device Alarm) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1247

    EXT-DEV ADMIN? Y (External Device Alarm) Error Log Entries and Test to Clear Values Error Aux Associated Test Alarm...

  • Page 1248

    Communication Manager Maintenance-Object Repair Procedures External Device Alarm Test (#120) The External Device Alarm Test requests the state of the...

  • Page 1249

    EXT-DEV ADMIN? Y (External Device Alarm) Table 427: Test #120 External Device Alarm Test (continued) Error Test Description /...

  • Page 1250

    Communication Manager Maintenance-Object Repair Procedures FIBER-LK (Fiber Link) MO Name in Alarm Initial Command to Run1 Full Name of MO...

  • Page 1251

    FIBER-LK (Fiber Link) The following terms are used in the error descriptions: Control Path The path between the two...

  • Page 1252

    Communication Manager Maintenance-Object Repair Procedures Table 429: Expansion Interface Circuit Pack Amber LED Flashing Codes Condition LED on LED off...

  • Page 1253

    FIBER-LK (Fiber Link) d. The media server is not acknowledging messages from the DS1 converter circuit pack or the...

  • Page 1254

    Communication Manager Maintenance-Object Repair Procedures c. Error Type 18: indicates that the fiber link has been busied out via busyout...

  • Page 1255

    FIBER-LK (Fiber Link) System Technician-Demanded Tests: Descriptions and Error Codes Always investigate tests in the following order when inspecting...

  • Page 1256

    Communication Manager Maintenance-Object Repair Procedures Table 435: Tests Run for an SNI-to-SNI Fiber Link Order of Investigation Short Test Long...

  • Page 1257

    FIBER-LK (Fiber Link) Table 436: Test #237 Expansion Interface Neighbor Query Test (continued) Error Test Description / Recommendation Code...

  • Page 1258

    Communication Manager Maintenance-Object Repair Procedures Expansion Interface Fiber Out-of-Frame (FOOF) Query Test (#238) This test is nondestructive. This test is...

  • Page 1259

    FIBER-LK (Fiber Link) Table 437: Test #238 Expansion Interface Fiber Out-of-Frame Query Test (continued) Error Test Description / Recommendation...

  • Page 1260

    Communication Manager Maintenance-Object Repair Procedures Table 438: Test #756 SNI Off-Board Destructive Facility Test Error Test Description / Recommendation Code...

  • Page 1261

    FIBER-LK (Fiber Link) Table 438: Test #756 SNI Off-Board Destructive Facility Test (continued) Error Test Description / Recommendation Code...

  • Page 1262

    Communication Manager Maintenance-Object Repair Procedures Table 438: Test #756 SNI Off-Board Destructive Facility Test (continued) Error Test Description / Recommendation...

  • Page 1263

    FIBER-LK (Fiber Link) Table 439: Test #757 SNI Destructive Facility Test Error Test Description / Recommendation Code Result 1015...

  • Page 1264

    Communication Manager Maintenance-Object Repair Procedures Table 439: Test #757 SNI Destructive Facility Test (continued) Error Test Description / Recommendation Code...

  • Page 1265

    FIBER-LK (Fiber Link) 2. Run test led switch-node for each administered switch node carrier (SNC), and verify that the...

  • Page 1266

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 2306...

  • Page 1267

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 103 FAIL...

  • Page 1268

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 105...

  • Page 1269

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 107 FAIL...

  • Page 1270

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 109...

  • Page 1271

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 114 FAIL...

  • Page 1272

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 116...

  • Page 1273

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 118 FAIL...

  • Page 1274

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 120...

  • Page 1275

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 137 FAIL...

  • Page 1276

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 140...

  • Page 1277

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 203 FAIL...

  • Page 1278

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 205...

  • Page 1279

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 207 FAIL...

  • Page 1280

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 209...

  • Page 1281

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 214 FAIL...

  • Page 1282

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 216...

  • Page 1283

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 218 FAIL...

  • Page 1284

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 220...

  • Page 1285

    FIBER-LK (Fiber Link) Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 236 FAIL...

  • Page 1286

    Communication Manager Maintenance-Object Repair Procedures Table 440: Test #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 240...

  • Page 1287

    FIBER-LK (Fiber Link) When an EI endpoint is reset, the Expansion Interface Reset test (#336) is executed. When an...

  • Page 1288

    Communication Manager Maintenance-Object Repair Procedures For EI-to-EI fiber links, this test is not run. For EI-to-SNI fiber links, this test...

  • Page 1289

    FIBER-LK (Fiber Link) Table 442: Test #777 Failure Audit (continued) Error Test Description / Recommendation Code Result FAIL The...

  • Page 1290

    Communication Manager Maintenance-Object Repair Procedures Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 1291

    FIBER-LK (Fiber Link) Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description / Recommendation...

  • Page 1292

    Communication Manager Maintenance-Object Repair Procedures Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 1293

    FIBER-LK (Fiber Link) Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description / Recommendation...

  • Page 1294

    Communication Manager Maintenance-Object Repair Procedures Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 1295

    FIBER-LK (Fiber Link) Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description / Recommendation...

  • Page 1296

    Communication Manager Maintenance-Object Repair Procedures Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 1297

    FIBER-LK (Fiber Link) Table 443: Test #989 SNI Fiber Out of Frame Query (continued) Error Test Description / Recommendation...

  • Page 1298

    Communication Manager Maintenance-Object Repair Procedures FW-DWNLD (Firmware Download) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm Level...

  • Page 1299

    FW-DWNLD (Firmware Download) Notes: a. Error Type 257 — A log-only error indicating that a certain software resource was...

  • Page 1300

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 258 — A log-only error indicating that a source board-related error occurred....

  • Page 1301

    FW-DWNLD (Firmware Download) c. Error Type 259 — A log-only error indicating that the target board failed to download....

  • Page 1302

    Communication Manager Maintenance-Object Repair Procedures Table 447: Aux Data for Error Type 259 (continued) Aux Data Description of Failure 21...

  • Page 1303

    FW-DWNLD (Firmware Download) Table 448: Error Type 513 Aux Data (continued) Aux Description of Failure Data 2 Source board-related...

  • Page 1304

    Communication Manager Maintenance-Object Repair Procedures Table 449: Converting an angel number into carrier and slot (continued) Carrier A B C...

  • Page 1305

    FW-DWNLD (Firmware Download) Test Firmware Download (#1413) This test is destructive. This test has two functions and can only...

  • Page 1306

    Communication Manager Maintenance-Object Repair Procedures Table 450: TEST #1413 Firmware Download Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1307

    FW-DWNLD (Firmware Download) Table 450: TEST #1413 Firmware Download Test (continued) Error Test Description / Recommendation Code Result 7...

  • Page 1308

    Communication Manager Maintenance-Object Repair Procedures GPTD-PT (General-Purpose Tone Detector Port) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1309

    GPTD-PT (General-Purpose Tone Detector Port) Table 451: General-Purpose Tone Detector Port (CPTR) Error Log Entries (continued) Error Aux Associated...

  • Page 1310

    Communication Manager Maintenance-Object Repair Procedures Tone Detection Verification Test (#42) This test verifies that the call-progress tone-detection and the tone-level...

  • Page 1311

    GPTD-PT (General-Purpose Tone Detector Port) Table 452: Test #42 Tone Detection Verification Test (continued) Error Test Description / Recommendation...

  • Page 1312

    Communication Manager Maintenance-Object Repair Procedures Tone Detector Audit/Update Test (#43) The GPTD port is refreshed with all time-slot information, and...

  • Page 1313

    H323-BCH (H.323 B Channel) H323-BCH (H.323 B Channel) S8700 | 8710 / S8500 / S8300 No maintenance diagnostic tests...

  • Page 1314

    Communication Manager Maintenance-Object Repair Procedures System Technician Commands The following commands are available to the system technician: ● busyout port...

  • Page 1315

    H323-SGRP (H.323 Signaling Group) H323-SGRP (H.323 Signaling Group) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1316

    Communication Manager Maintenance-Object Repair Procedures Table 455: H323-SGRP Signaling Group Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1317

    H323-SGRP (H.323 Signaling Group) i. Error Type 1537: Indicates that the far end of the signaling group is not...

  • Page 1318

    Communication Manager Maintenance-Object Repair Procedures CLAN Ethernet Status Test (#1386) This test is nondestructive. This test checks the status of...

  • Page 1319

    H323-SGRP (H.323 Signaling Group) Table 456: Test #1386 CLAN Ethernet Status Test (continued) Error Test Description / Recommendation Code...

  • Page 1320

    Communication Manager Maintenance-Object Repair Procedures Table 457: Test #1387 H.323 Signaling Group Ping Test (continued) Error Test Description / Recommendation...

  • Page 1321

    H323-SGRP (H.323 Signaling Group) Table 457: Test #1387 H.323 Signaling Group Ping Test (continued) Error Test Description / Recommendation...

  • Page 1322

    Communication Manager Maintenance-Object Repair Procedures MedPro Status Test (#1392) This test is nondestructive. This test determines if at least one...

  • Page 1323

    H323-STN (H.323 IP Station) H323-STN (H.323 IP Station) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1324

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 257 tracks failures of the signaling path PING test. The test attempts...

  • Page 1325

    H323-STN (H.323 IP Station) A registered extension has a port type SNNNNN, where N is a digit from 0–9....

  • Page 1326

    Communication Manager Maintenance-Object Repair Procedures This nondestructive test runs due to in-line errors, during periodic and schedule maintenance, and on...

  • Page 1327

    H323-STN (H.323 IP Station) Media Path PING Test (#1374) This test is nondestructive. The test selects a Media Processor...

  • Page 1328

    Communication Manager Maintenance-Object Repair Procedures HYB-BD (Hybrid Line Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1329

    HYB-LINE (Hybrid Line) HYB-LINE (Hybrid Line) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to...

  • Page 1330

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 463: Hybrid Line Error Log Entries...

  • Page 1331

    HYB-LINE (Hybrid Line) Notes: a. Error Type 1: The data link between the port and the terminal is not...

  • Page 1332

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 1333

    HYB-LINE (Hybrid Line) Table 465: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 1000...

  • Page 1334

    Communication Manager Maintenance-Object Repair Procedures Table 465: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1335

    HYB-LINE (Hybrid Line) Table 465: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 0...

  • Page 1336

    Communication Manager Maintenance-Object Repair Procedures Table 466: Test #56 Hybrid Electronic Power Feed Test (continued) Error Test Description / Recommendation...

  • Page 1337

    HYB-LINE (Hybrid Line) Table 466: Test #56 Hybrid Electronic Power Feed Test (continued) Error Test Description / Recommendation Code...

  • Page 1338

    Communication Manager Maintenance-Object Repair Procedures Table 467: Test #57 Hybrid Circuit and Conference Circuit Test (continued) Error Test Description /...

  • Page 1339

    HYB-LINE (Hybrid Line) Table 467: Test #57 Hybrid Circuit and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 1340

    Communication Manager Maintenance-Object Repair Procedures Table 467: Test #57 Hybrid Circuit and Conference Circuit Test (continued) Error Test Description /...

  • Page 1341

    HYB-LINE (Hybrid Line) Hybrid Line Local Digital Loop-Around Test (#58) This test checks the control channel between the media...

  • Page 1342

    Communication Manager Maintenance-Object Repair Procedures Table 468: Test #58 Hybrid Line Local Digital Loop-Around Test (continued) Error Test Description /...

  • Page 1343

    HYB-LINE (Hybrid Line) Hybrid Line Remote Digital Looparound Test (#59) This test checks the digital control pair from the...

  • Page 1344

    Communication Manager Maintenance-Object Repair Procedures Table 469: Test #59 Hybrid Line Remote Digital Loop-Around Test (continued) Error Test Description /...

  • Page 1345

    HYB-LINE (Hybrid Line) Hybrid Line Lamp Updates Test (#60) For this test, the software lights the lamps on the...

  • Page 1346

    Communication Manager Maintenance-Object Repair Procedures Table 470: Test #60 Hybrid Line Lamp Updates Test (continued) Error Test Description / Recommendation...

  • Page 1347

    HYB-LINE (Hybrid Line) Table 471: Test #61 Hybrid Line Audits Test Error Test Description / Recommendation Code Result ABRT...

  • Page 1348

    Communication Manager Maintenance-Object Repair Procedures Table 471: Test #61 Hybrid Line Audits Test (continued) Error Test Description / Recommendation Code...

  • Page 1349

    HYB-LINE (Hybrid Line) Hybrid Line Ringer Update Test (#62) In this update, a ‘‘ringer on’’ or a ‘‘ringer off’’...

  • Page 1350

    Communication Manager Maintenance-Object Repair Procedures Table 472: Test #62 Hybrid Line Ringer Update Test (continued) Error Test Description / Recommendation...

  • Page 1351

    INADS (INADS Link) INADS (INADS Link) S8700 | 8710 / S8500 / S8300 MO Name in Alarm Log Alarm...

  • Page 1352

    Communication Manager Maintenance-Object Repair Procedures The “Command successfully completed” message means the switch will attempt to call the alarm receiver...

  • Page 1353

    INADS (INADS Link) Table 473: INADS Link Test Error Log Entries (continued) Error Test Description / Recommendation Code Result...

  • Page 1354

    Communication Manager Maintenance-Object Repair Procedures Table 473: INADS Link Test Error Log Entries (continued) Error Test Description / Recommendation Code...

  • Page 1355

    IPMEDPRO IPMEDPRO The IPMEDPRO Maintenance Object applies to the TN2302 IP Media Processor and the TN2602AP IP Media Resource...

  • Page 1356

    Communication Manager Maintenance-Object Repair Procedures IPMEDPRO (TN2302 IP Media Processor) S8700 | 8710 / S8500 The IPMEDPRO Maintenance Object applies...

  • Page 1357

    IPMEDPRO (TN2302 IP Media Processor) Table 474: TN2302 IPMEDPRO Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated...

  • Page 1358

    Communication Manager Maintenance-Object Repair Procedures Table 474: TN2302 IPMEDPRO Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated Test...

  • Page 1359

    IPMEDPRO (TN2302 IP Media Processor) ● Make sure every condition for administration is met, and that a functioning MedPro...

  • Page 1360

    Communication Manager Maintenance-Object Repair Procedures resources associated with every DSP out of service, and then attempt to reset the TSI....

  • Page 1361

    IPMEDPRO (TN2302 IP Media Processor) s. Error Type 3841: Aux Data = None: Inconsistent downlink message. The board was...

  • Page 1362

    Communication Manager Maintenance-Object Repair Procedures Control Channel Loop-around Test (#52) This test queries the circuit pack for its circuit pack...

  • Page 1363

    IPMEDPRO (TN2302 IP Media Processor) A reset of this circuit pack takes about 3½ minutes. Table 477: Test #53...

  • Page 1364

    Communication Manager Maintenance-Object Repair Procedures IP Address Update Test #1371 This test is destructive. This test queries the media processor...

  • Page 1365

    IPMEDPRO (TN2302 IP Media Processor) Network Connectivity Query Test (#1383) This test is nondestructive. This test passes if the...

  • Page 1366

    Communication Manager Maintenance-Object Repair Procedures Ping Test (#1379) This test is nondestructive. This test verifies that the MedPro circuit pack...

  • Page 1367

    IPMEDPRO (TN2302 IP Media Processor) Table 480: Test #1379 Ping Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1368

    Communication Manager Maintenance-Object Repair Procedures FPGA Query This test verifies the status of the FPGA device on the TN2302 circuit...

  • Page 1369

    IPMEDPRO (TN2302 IP Media Processor) Table 481: Test #1406 MP Diagnostic Test (continued) Error Test Description / Recommendation Code...

  • Page 1370

    Communication Manager Maintenance-Object Repair Procedures Table 481: Test #1406 MP Diagnostic Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1371

    IPMEDPRO (TN2302 IP Media Processor) An audio channel using G.711 is setup between both boards. A 1004-Hz test tone...

  • Page 1372

    Communication Manager Maintenance-Object Repair Procedures Table 482: Short IP 2-Way Transmission Test (#1505) (continued) Error Test Description / Recommendation Code...

  • Page 1373

    IPMEDPRO (TN2302 IP Media Processor) Table 482: Short IP 2-Way Transmission Test (#1505) (continued) Error Test Description / Recommendation...

  • Page 1374

    Communication Manager Maintenance-Object Repair Procedures A 1004-Hz test tone is transmitted from the source PN to the destination PN over...

  • Page 1375

    IPMEDPRO (TN2302 IP Media Processor) Table 483: Long IP 2-Way Transmission Test (#1506) (continued) Error Test Description / Recommendation...

  • Page 1376

    Communication Manager Maintenance-Object Repair Procedures Table 483: Long IP 2-Way Transmission Test (#1506) (continued) Error Test Description / Recommendation Code...

  • Page 1377

    IPMEDPRO (TN2302 IP Media Processor) Verify NIC Options Test (#1511) This test is nondestructive. This test verifies if the...

  • Page 1378

    Communication Manager Maintenance-Object Repair Procedures Table 484: Verify NIC Options Test (#1511) (continued) Error Test Description / Recommendation Code Result...

  • Page 1379

    IPMEDPRO (TN2302 IP Media Processor) Table 484: Verify NIC Options Test (#1511) (continued) Error Test Description / Recommendation Code...

  • Page 1380

    Communication Manager Maintenance-Object Repair Procedures IPMEDPRO (TN2602AP IP Media Resource 320) S8700 | 8710 / S8500 The IPMEDPRO Maintenance Object...

  • Page 1381

    IPMEDPRO (TN2602AP IP Media Resource 320) ● 320 voice channels, considered the standard IP Media Resource 320 ● 80...

  • Page 1382

    Communication Manager Maintenance-Object Repair Procedures Table 485: TN2602AP IP Media Resource Maintenance Error Log Entries (continued) Error Aux Associated Test...

  • Page 1383

    IPMEDPRO (TN2602AP IP Media Resource 320) Table 485: TN2602AP IP Media Resource Maintenance Error Log Entries (continued) Error Aux...

  • Page 1384

    Communication Manager Maintenance-Object Repair Procedures b. Physically remove the circuit pack from the slot. b. Error Type 18: The IP...

  • Page 1385

    IPMEDPRO (TN2602AP IP Media Resource 320) m. Error Type 2561: the ping test has failed. The diagnostics that are...

  • Page 1386

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order they are presented....

  • Page 1387

    IPMEDPRO (TN2602AP IP Media Resource 320) Table 487: Test #52 Control Channel Loop-around Test (continued) Error Test Description /...

  • Page 1388

    Communication Manager Maintenance-Object Repair Procedures Table 488: Test #53 SAKI Sanity Test Error Test Description / Recommendation Code Result None...

  • Page 1389

    IPMEDPRO (TN2602AP IP Media Resource 320) IP Address Update Test #1371 This test is conditionally destructive. This test queries...

  • Page 1390

    Communication Manager Maintenance-Object Repair Procedures Network Connectivity (#1383) This test is nondestructive. This test passes if the Ethernet port is...

  • Page 1391

    IPMEDPRO (TN2602AP IP Media Resource 320) Ping Test (#1379) This test is nondestructive. This test verifies that the IP...

  • Page 1392

    Communication Manager Maintenance-Object Repair Procedures Table 491: Test #1379 Ping Test (continued) Error Test Description / Recommendation Code Result 2100...

  • Page 1393

    IPMEDPRO (TN2602AP IP Media Resource 320) For logged failures reseat the board to run the test again. If the...

  • Page 1394

    Communication Manager Maintenance-Object Repair Procedures An audio channel using G.711 is setup between both boards. A 1004-Hz test tone is...

  • Page 1395

    IPMEDPRO (TN2602AP IP Media Resource 320) Table 493: Short IP 2-Way Transmission Test (#1505) (continued) Error Test Description /...

  • Page 1396

    Communication Manager Maintenance-Object Repair Procedures Table 493: Short IP 2-Way Transmission Test (#1505) (continued) Error Test Description / Recommendation Code...

  • Page 1397

    IPMEDPRO (TN2602AP IP Media Resource 320) test tone is transmitted from the source PN to the destination PN over...

  • Page 1398

    Communication Manager Maintenance-Object Repair Procedures Table 494: Long IP 2-Way Transmission Test (#1506) (continued) Error Test Description / Recommendation Code...

  • Page 1399

    IPMEDPRO (TN2602AP IP Media Resource 320) Table 494: Long IP 2-Way Transmission Test (#1506) (continued) Error Test Description /...

  • Page 1400

    Communication Manager Maintenance-Object Repair Procedures Table 495: Test #1511 Verify NIC Options (continued) Error Test Description / Recommendation Code Result...

  • Page 1401

    IPMEDPRO (TN2602AP IP Media Resource 320) Table 495: Test #1511 Verify NIC Options (continued) Error Test Description / Recommendation...

  • Page 1402

    Communication Manager Maintenance-Object Repair Procedures Table 495: Test #1511 Verify NIC Options (continued) Error Test Description / Recommendation Code Result...

  • Page 1403

    IPMEDPRO (TN2602AP IP Media Resource 320) If the status is bad, the DSPs are taken out-of-service. A reset of...

  • Page 1404

    Communication Manager Maintenance-Object Repair Procedures Table 497: Test #1630 Packet Count Query (continued) Error Test Description / Recommendation Code Result...

  • Page 1405

    IPSV-CTL (Ipserver Interface Control) IPSV-CTL (Ipserver Interface Control) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1406

    Communication Manager Maintenance-Object Repair Procedures The active media server’s maintenance software is responsible for maintaining the SOH of both the...

  • Page 1407

    IPSV-CTL (Ipserver Interface Control) Table 499: IPSI A is Active Function IPSI A IPSI B EI IPSI in Another...

  • Page 1408

    Communication Manager Maintenance-Object Repair Procedures System Configurations with Duplicated IPSIs Figure 76 shows a critical-reliability system with duplicated IPSIs and...

  • Page 1409

    IPSV-CTL (Ipserver Interface Control) Figure 77: Duplicated IPSI Duplicated PNC with Center Stage Switch Connectivity PN IPSI A T/C...

  • Page 1410

    Communication Manager Maintenance-Object Repair Procedures Table 503: Cabinets that support IPSI and IPSI duplication (continued) Cabinet type Supported IPSI Duplication...

  • Page 1411

    IPSV-CTL (Ipserver Interface Control) Error Log Entries Whenever an IPSI interchange takes place, an error is logged against IPSV-CTL...

  • Page 1412

    Communication Manager Maintenance-Object Repair Procedures Table 505: Encoding of Error Codes for Software Requested IPSI interchange (continued) Field Variable Name...

  • Page 1413

    IPSV-CTL (Ipserver Interface Control) IPSI Interchange (Duplicated IPSIs) Software will take action upon any fault that affects the IPSI...

  • Page 1414

    Communication Manager Maintenance-Object Repair Procedures An example of the output of the list ipserver-interface command is: list ipserver-interface IP SERVER...

  • Page 1415

    IP-SVR (IP Server Interface) IP-SVR (IP Server Interface) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1416

    Communication Manager Maintenance-Object Repair Procedures Table 508: IPSI state-of-health components Fault Class Circuit pack function that is monitored Priority Clock...

  • Page 1417

    IP-SVR (IP Server Interface) Control Network Interface This is a 10/100 BaseT Ethernet interface used to connect to the...

  • Page 1418

    Communication Manager Maintenance-Object Repair Procedures The TN2312BP and the 655A power supply provide the following information to the G650: ●...

  • Page 1419

    IP-SVR (IP Server Interface) You can use the following Communication Manager SAT commands for emergency transfer: - set emergency-transfer...

  • Page 1420

    Communication Manager Maintenance-Object Repair Procedures IPSI Circuit Pack Faceplate The faceplate view of the TN2312AP IPSI is shown in Figure...

  • Page 1421

    IP-SVR (IP Server Interface) Table 509: IPSI LEDs (continued) Function LED State Description Clock status Amber Flashing Active: Master...

  • Page 1422

    Communication Manager Maintenance-Object Repair Procedures 4-Character LED The 4-character LED is used to display the circuit pack status related to...

  • Page 1423

    ISDN-PLK (ISDN-PRI Signaling Link Port) ISDN-PLK (ISDN-PRI Signaling Link Port) S8700 | 8710 / S8500 / S8300 MO Name...

  • Page 1424

    Communication Manager Maintenance-Object Repair Procedures In a 24-channel system, the DS1 ISDN Trunk or PRI endpoint port (B-channels) may use...

  • Page 1425

    ISDN-PLK (ISDN-PRI Signaling Link Port) Notes: a. Error Type 0: run the short test sequence first. If every test...

  • Page 1426

    Communication Manager Maintenance-Object Repair Procedures h. Error Type 3842: Receive FIFO Overflow error. This error occurs when the circuit pack...

  • Page 1427

    ISDN-PLK (ISDN-PRI Signaling Link Port) Table 512: Test #643 Signaling Link Board Check (continued) Error Test Description / Recommendation...

  • Page 1428

    Communication Manager Maintenance-Object Repair Procedures Table 513: Test #939 Signaling Port LAN Loop back Error Test Description / Recommendation Code...

  • Page 1429

    ISDN-SGR (ISDN-PRI Signaling Group) ISDN-SGR (ISDN-PRI Signaling Group) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 1430

    Communication Manager Maintenance-Object Repair Procedures ISDN-PRI D-channel signaling can be combined with a group of B channels in three basic...

  • Page 1431

    ISDN-SGR (ISDN-PRI Signaling Group) Table 514: ISDN-PRI Signaling Group Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1432

    Communication Manager Maintenance-Object Repair Procedures does recover, the B channels will be negotiated back to the In-Service state and their...

  • Page 1433

    ISDN-SGR (ISDN-PRI Signaling Group) Table 515: Descriptions and Recommendations for Error Types 3842-3942 Error Description Recommendation Code 3842 A...

  • Page 1434

    Communication Manager Maintenance-Object Repair Procedures Table 515: Descriptions and Recommendations for Error Types 3842-3942 (continued) Error Description Recommendation Code 3878...

  • Page 1435

    ISDN-SGR (ISDN-PRI Signaling Group) Table 515: Descriptions and Recommendations for Error Types 3842-3942 (continued) Error Description Recommendation Code 3894...

  • Page 1436

    Communication Manager Maintenance-Object Repair Procedures Table 515: Descriptions and Recommendations for Error Types 3842-3942 (continued) Error Description Recommendation Code 3910...

  • Page 1437

    ISDN-SGR (ISDN-PRI Signaling Group) Primary Signaling Link Hardware Check (#636) The ISDN-PRI Signaling Group D-channel port depends on the...

  • Page 1438

    Communication Manager Maintenance-Object Repair Procedures Table 516: Test #636 Primary Signaling Link Hardware Check (continued) Error Test Description / Recommendation...

  • Page 1439

    ISDN-SGR (ISDN-PRI Signaling Group) Figure 79: Remote Layer 3 Query Test (#637) PKTINT UDS1 CIRCUIT INTERFACE PROCESSOR PACKET TO...

  • Page 1440

    Communication Manager Maintenance-Object Repair Procedures Table 517: Test #637 Remote Layer 3 Query (continued) Error Test Description / Recommendation Code...

  • Page 1441

    ISDN-SGR (ISDN-PRI Signaling Group) Table 517: Test #637 Remote Layer 3 Query (continued) Error Test Description / Recommendation Code...

  • Page 1442

    Communication Manager Maintenance-Object Repair Procedures Table 518: Test #639 Secondary Signaling Link Hardware Check (continued) Error Test Description / Recommendation...

  • Page 1443

    ISDN-SGR (ISDN-PRI Signaling Group) Layer 2 Status Test (#647) The Layer 2 Status Test checks the layer-2 status of...

  • Page 1444

    Communication Manager Maintenance-Object Repair Procedures Table 519: Test #647 Layer 2 Status Query Test (continued) Error Test Description / Recommendation...

  • Page 1445

    ISDN-SGR (ISDN-PRI Signaling Group) Table 519: Test #647 Layer 2 Status Query Test (continued) Error Test Description / Recommendation...

  • Page 1446

    Communication Manager Maintenance-Object Repair Procedures ISDN-TRK (DS1 ISDN Trunk) S8700 | 8710 / S8500 / S8300 MO Name in Alarm...

  • Page 1447

    ISDN-TRK (DS1 ISDN Trunk) Two types of DS1 interfaces exist: ● 24 DS0 channels on a 1.544-Mbps link ●...

  • Page 1448

    Communication Manager Maintenance-Object Repair Procedures Alarming Based on Service States A warning alarm is logged against a DS1 ISDN B-channel...

  • Page 1449

    ISDN-TRK (DS1 ISDN Trunk) ● Maintenance/Far-End (MTC/FE) This state is reached when the far end does not respond after...

  • Page 1450

    Communication Manager Maintenance-Object Repair Procedures Figure 80: Common Progressions in Service States Out-of- Service Maintenance Near End Near End Craft...

  • Page 1451

    ISDN-TRK (DS1 ISDN Trunk) ISDN-PRI Trunk Service States Use status trunk grp#/mem# to see DS1 ISDN Trunk service states,...

  • Page 1452

    Communication Manager Maintenance-Object Repair Procedures Table 520: Service States (continued) Service State Alarm1 Possible Cause Possible Solution maint/FE WRN Signaling...

  • Page 1453

    ISDN-TRK (DS1 ISDN Trunk) Table 521: DS1 ISDN Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1454

    Communication Manager Maintenance-Object Repair Procedures f. Error Type 130: The circuit pack or media module has been removed or has...

  • Page 1455

    ISDN-TRK (DS1 ISDN Trunk) The meanings of Aux Data values are shown below; ignore any others. Table 522: ISDN...

  • Page 1456

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 1457

    ISDN-TRK (DS1 ISDN Trunk) Table 524: Test #6 NPE Crosstalk Test Error Test Description / Recommendation Code Result ABRT...

  • Page 1458

    Communication Manager Maintenance-Object Repair Procedures Table 524: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1459

    ISDN-TRK (DS1 ISDN Trunk) Table 525: Test #7 Conference Circuit Test Error Test Description / Recommendation Code Result ABRT...

  • Page 1460

    Communication Manager Maintenance-Object Repair Procedures Audit and Update Test (#36) This test sends port level translation data from the switch...

  • Page 1461

    ISDN-TRK (DS1 ISDN Trunk) Table 526: Test #36 Audit and Update Test (continued) Error Test Description / Recommendation Code...

  • Page 1462

    Communication Manager Maintenance-Object Repair Procedures Table 527: Test #255 Signaling Link State Check Test (continued) Error Test Description / Recommendation...

  • Page 1463

    ISDN-TRK (DS1 ISDN Trunk) was initially in service, it is placed in the maintenance/far-end state. No outgoing calls will...

  • Page 1464

    Communication Manager Maintenance-Object Repair Procedures Table 528: Test #256 Service State Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 1465

    ISDN-TRK (DS1 ISDN Trunk) Call State Audit Test (#257) If a call is active on the trunk, the switches...

  • Page 1466

    Communication Manager Maintenance-Object Repair Procedures Table 529: Test #257 Call State Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 1467

    ISDN-TRK (DS1 ISDN Trunk) Figure 81: Outgoing ISDN-PRI Test Call ....................................................... . . . . . . . ....

  • Page 1468

    Communication Manager Maintenance-Object Repair Procedures Figure 82: ISDN-PRI Outgoing Test Call PI (TN765) or PACCON NETCON SPE (TN778) B-channel D-channel...

  • Page 1469

    ISDN-TRK (DS1 ISDN Trunk) ● clear isdn-testcall grp#/mem# This command terminates an outgoing test call already in progress. Measurements...

  • Page 1470

    Communication Manager Maintenance-Object Repair Procedures Table 530: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 1471

    ISDN-TRK (DS1 ISDN Trunk) Table 530: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 1472

    Communication Manager Maintenance-Object Repair Procedures Table 530: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 1473

    ISDN-TRK (DS1 ISDN Trunk) Table 530: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 1474

    Communication Manager Maintenance-Object Repair Procedures Table 530: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 1475

    JNL-PRNT (Journal Printer Link) JNL-PRNT (Journal Printer Link) S8700 | 8710 / S8500 MO Name in Alarm Log Alarm...

  • Page 1476

    Communication Manager Maintenance-Object Repair Procedures LGATE-AJ S8700 | 8710 / S8500 See BRI-SET, Various Adjuncts on page 708. 1476 Maintenance...

  • Page 1477

    LGATE-BD (ISDN-BRI Line Circuit Pack) LGATE-BD (ISDN-BRI Line Circuit Pack) S8700 | 8710 / S8500 See BRI-BD (ISDN-BRI Line...

  • Page 1478

    Communication Manager Maintenance-Object Repair Procedures LGATE-PT S8700 | 8710 / S8500 See BRI-PORT (ISDN-BRI Port) on page 685. 1478 Maintenance...

  • Page 1479

    LIC-ERR (License-Error Mode) LIC-ERR (License-Error Mode) S8700 | 8710 / S8500 / S8300 MO Name in Alarm Log Alarm...

  • Page 1480

    Communication Manager Maintenance-Object Repair Procedures The License File is loaded onto a server during initialization of Communication Manager software, restoration...

  • Page 1481

    LIC-ERR (License-Error Mode) b. Error Type 513: the license has expired, and the 30-day timer has started. When the...

  • Page 1482

    Communication Manager Maintenance-Object Repair Procedures Table 531: Test #1484 and Test #19 License File Test (continued) Error Test Description /...

  • Page 1483

    LIC-ERR (License-Error Mode) - Feature use exceeded prescribed limits - License expired - After a system had a valid...

  • Page 1484

    Communication Manager Maintenance-Object Repair Procedures Table 532: Error messages and repair procedures (continued) License Description Explanation and repair procedure Mode...

  • Page 1485

    LIC-ERR (License-Error Mode) ● Type III: includes the product ID (license serial identification number), release number, and capacities. Type...

  • Page 1486

    Communication Manager Maintenance-Object Repair Procedures Table 533: License error messages (continued) If the system And reports this It means that......

  • Page 1487

    LOG-SVN (Login Security Violation) LOG-SVN (Login Security Violation) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1488

    Communication Manager Maintenance-Object Repair Procedures 4. The affected login ID will be disabled as a result of detection of the...

  • Page 1489

    LOG-SVN (Login Security Violation) Procedure to Retire SVN Alarm To retire a SVN alarm: 1. Enter the enable login...

  • Page 1490

    Communication Manager Maintenance-Object Repair Procedures MAINT (PN’s Maintenance Circuit Pack) S8700 MC MO Name in Alarm Initial SAT Command to...

  • Page 1491

    MAINT (PN’s Maintenance Circuit Pack) closing the relay on either the PN’s Maintenance circuit pack (whichever is specified) for...

  • Page 1492

    Communication Manager Maintenance-Object Repair Procedures TN775D Maintenance Circuit Pack Used with a TN2312AP IPSI Circuit Pack Connectivity when installed in...

  • Page 1493

    MAINT (PN’s Maintenance Circuit Pack) Table 535: PN’s Maintenance Circuit Pack Error Log Entries (continued) Error Aux Associated Test...

  • Page 1494

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1495

    MAINT (PN’s Maintenance Circuit Pack) Table 536: Test #106 Sanity Handshake Test Error Test Description / Recommendation Code Result...

  • Page 1496

    Communication Manager Maintenance-Object Repair Procedures Table 536: Test #106 Sanity Handshake Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1497

    MAINT (PN’s Maintenance Circuit Pack) Management Terminal Channel Local Loop-Around Test (#228) This test is destructive. This test checks...

  • Page 1498

    Communication Manager Maintenance-Object Repair Procedures Table 537: Test #228 Management Terminal Channel Local Loop-Around Test (continued) Error Test Description /...

  • Page 1499

    MAINT (PN’s Maintenance Circuit Pack) Table 538: Test #229 Serial Channel Local Loop-Around Test (continued) Error Test Description /...

  • Page 1500

    Communication Manager Maintenance-Object Repair Procedures Table 538: Test #229 Serial Channel Local Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1501

    MAINT (PN’s Maintenance Circuit Pack) Table 539: Test #303 PN’s Maintenance Circuit Pack Sanity Maze Test (continued) Error Test...

  • Page 1502

    Communication Manager Maintenance-Object Repair Procedures Table 540: Test #306 PN Maintenance Circuit Pack Reset Test (continued) Error Test Description /...

  • Page 1503

    MAINT (PN’s Maintenance Circuit Pack) Table 540: Test #306 PN Maintenance Circuit Pack Reset Test (continued) Error Test Description...

  • Page 1504

    Communication Manager Maintenance-Object Repair Procedures Table 540: Test #306 PN Maintenance Circuit Pack Reset Test (continued) Error Test Description /...

  • Page 1505

    MAINT (PN’s Maintenance Circuit Pack) Table 541: TEST #303 PN Maintenance Circuit Pack Sanity Maze Test (continued) Error Test...

  • Page 1506

    Communication Manager Maintenance-Object Repair Procedures Table 542: Test #337 PN Maintenance Circuit Pack Serial Link Test (continued) Error Test Description...

  • Page 1507

    MAINT (PN’s Maintenance Circuit Pack) However, when the repeat option is used, the results for Test #115 come back...

  • Page 1508

    Communication Manager Maintenance-Object Repair Procedures MAPD-BD (MAPD Interface Circuit Pack TN802) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1509

    MAPD-BD (MAPD Interface Circuit Pack TN802) Table 544: IP trunk feature/performance limitations on page 1509 describes the feature limitations...

  • Page 1510

    Communication Manager Maintenance-Object Repair Procedures Table 544: IP trunk feature/performance limitations (continued) Feature/ Description Recommendation Performance ISDN IP trunking has...

  • Page 1511

    MAPD-BD (MAPD Interface Circuit Pack TN802) Table 545: Backing up TN802 administration data (continued) Step Description Comments 5. Wait...

  • Page 1512

    Communication Manager Maintenance-Object Repair Procedures PSTN Fallback Public Switched Telephone Network (PSTN) fallback is available on the Internet trunk application...

  • Page 1513

    MAPD-BD (MAPD Interface Circuit Pack TN802) Figure 84: TN802 faceplate 1 2 3 4 5 fpdfmapd KLC 030899 Figure...

  • Page 1514

    Communication Manager Maintenance-Object Repair Procedures Table 547: TN802 LCD messages for IP trunks (continued) Display Explanation IML DWN # Internal...

  • Page 1515

    MAPD-BD (MAPD Interface Circuit Pack TN802) 5. Click on Details and configure the settings (Table 548: Remote connection settings...

  • Page 1516

    Communication Manager Maintenance-Object Repair Procedures S8700 | 8710 / S8500 Directly-Connected Keyboard, Monitor, Mouse You need 2 power sources for...

  • Page 1517

    MAPD-BD (MAPD Interface Circuit Pack TN802) 3. At the command prompt, type ping nnn.nn.nn.nn (the external IP trunk server’s...

  • Page 1518

    Communication Manager Maintenance-Object Repair Procedures 3. At the command prompt, type ping 10.32.64.97 (the internal IP trunk server’s address), and...

  • Page 1519

    MAPD-BD (MAPD Interface Circuit Pack TN802) Board Assembly and Cables Figure 86 shows the circuit pack with the two...

  • Page 1520

    Communication Manager Maintenance-Object Repair Procedures Figure 87: TN802 board assembly and cables (side view) 1 2 3 4 5 6...

  • Page 1521

    MAPD-BD (MAPD Interface Circuit Pack TN802) Figure 88: TN802 board assembly and cables (end view) 1 4 2 ckdfmap3...

  • Page 1522

    Communication Manager Maintenance-Object Repair Procedures Table 549: Replacing the TN802 hard drive (continued) Step Description Comments 5. Replace the circuit...

  • Page 1523

    MAPD-BD (MAPD Interface Circuit Pack TN802) Table 550: MAPD (TN802) Error Log entries (continued) Error Aux Associated Test Alarm...

  • Page 1524

    Communication Manager Maintenance-Object Repair Procedures Table 550: MAPD (TN802) Error Log entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 1525

    MAPD-BD (MAPD Interface Circuit Pack TN802) If the circuit pack is properly administered and the red LED is still...

  • Page 1526

    Communication Manager Maintenance-Object Repair Procedures j. Error Type 769: Transmit FIFO Underflow (threshold is 3 errors within 10 minutes); the...

  • Page 1527

    MAPD-BD (MAPD Interface Circuit Pack TN802) m. Error Type 1538: Hyperactive circuit pack is out-of-service and may exhibit one...

  • Page 1528

    Communication Manager Maintenance-Object Repair Procedures 4098 Bad data 4099 Bad sub-qualifier 4100 State inconsistency 4101 Bad logical link 2 of...

  • Page 1529

    MAPD-BD (MAPD Interface Circuit Pack TN802) Shutting Down NT on the TN802 Before removing the TN802 circuit pack from...

  • Page 1530

    Communication Manager Maintenance-Object Repair Procedures Order of Investigation Apply to Short Test Long Test Reset D/ND2 TN802?1 Sequence Sequence Board...

  • Page 1531

    MAPD-BD (MAPD Interface Circuit Pack TN802) Table 552: Test #50 NPE Connection Audit Test (continued) Error Test Description /...

  • Page 1532

    Communication Manager Maintenance-Object Repair Procedures Control Channel Loop-Around Test (#52) This test queries the circuit pack for its circuit pack...

  • Page 1533

    MAPD-BD (MAPD Interface Circuit Pack TN802) SAKI Sanity Test (#53) This test is destructive. This test resets the circuit...

  • Page 1534

    Communication Manager Maintenance-Object Repair Procedures Loss of Signal Alarm Inquiry Test (#138) This test is meaningless for the TN802 MAPD...

  • Page 1535

    MAPD-BD (MAPD Interface Circuit Pack TN802) Red Alarm Inquiry Test (#140) This test is meaningless for the TN802 MAPD...

  • Page 1536

    Communication Manager Maintenance-Object Repair Procedures Minor Alarm Inquiry Test (#143) This test is meaningless for the TN802 MAPD circuit pack....

  • Page 1537

    MAPD-BD (MAPD Interface Circuit Pack TN802) Translation Update Test (#146) The Translation Update test sends the circuit pack-level information...

  • Page 1538

    Communication Manager Maintenance-Object Repair Procedures Table 563: Test #146 Translation Update Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1539

    MEDPRO (Media Processor MAPD Circuit Pack) MEDPRO (Media Processor MAPD Circuit Pack) S8700 | 8710 / S8500 MO Name...

  • Page 1540

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 564: Media Processor MAPD Circuit Pack...

  • Page 1541

    MEDPRO (Media Processor MAPD Circuit Pack) Notes: a. Error Type 0: run the short test sequence first. If every...

  • Page 1542

    Communication Manager Maintenance-Object Repair Procedures e. Error Type 125: No Aux Data: The wrong circuit pack is inserted in the...

  • Page 1543

    MEDPRO (Media Processor MAPD Circuit Pack) Order of Investigation Short Test Long Test Reset Board D/ND1 Sequence Sequence Sequence...

  • Page 1544

    Communication Manager Maintenance-Object Repair Procedures Table 565: Test #52 Control Channel Loop-Around Test (continued) Error Test Description / Recommendation Code...

  • Page 1545

    MEDPRO (Media Processor MAPD Circuit Pack) Table 566: Test #53 SAKI Sanity Test Error Test Description / Recommendation Code...

  • Page 1546

    Communication Manager Maintenance-Object Repair Procedures IP Address Query Test #1371 This test is destructive. A Media Processor has two administration...

  • Page 1547

    MEDPRO (Media Processor MAPD Circuit Pack) Ping Test (#1379) This test is a nondestructive test. It runs because of...

  • Page 1548

    Communication Manager Maintenance-Object Repair Procedures Table 568: Test #1379 Ping Test (continued) Error Test Description / Recommendation Code Result 2801...

  • Page 1549

    MEDPRO (Media Processor MAPD Circuit Pack) Table 569: Test #1381 NT Reset Test (continued) Error Test Description / Recommendation...

  • Page 1550

    Communication Manager Maintenance-Object Repair Procedures NIC Query Test (#1383) This test is nondestructive. The test passes if the Ethernet port...

  • Page 1551

    MEDPRO-C (Media-Processor Control) MEDPRO-C (Media-Processor Control) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to...

  • Page 1552

    Communication Manager Maintenance-Object Repair Procedures ● Be physically inserted into the correct slot If the circuit pack has an entry...

  • Page 1553

    MEDPROPT (TN802/TN2302/TN2602 MED PRO DSP PORT) MEDPROPT (TN802/TN2302/TN2602 MED PRO DSP PORT) S8700 | 8710 / S8500 MO Name...

  • Page 1554

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 572: MEDPROPT Error Log Entries Error...

  • Page 1555

    MEDPROPT (TN802/TN2302/TN2602 MED PRO DSP PORT) f. Error Type 515: For the TN802B only, this error type indicates that...

  • Page 1556

    Communication Manager Maintenance-Object Repair Procedures For the TN2302 and TN2602 When using the TN2302 or TN2602, this test polls the...

  • Page 1557

    MEDPROPT (TN802/TN2302/TN2602 MED PRO DSP PORT) DSP Port TDM Loop-Around Test (#1380) This test is nondestructive. This test sets...

  • Page 1558

    Communication Manager Maintenance-Object Repair Procedures Table 574: DSP PORT TDM Loop-Around Test (#1380) (continued) Error Test Description / Recommendation Code...

  • Page 1559

    MEDPROPT (TN802/TN2302/TN2602 MED PRO DSP PORT) DSP Port Status Query Test (#1407) This test is nondestructive. This test queries...

  • Page 1560

    Communication Manager Maintenance-Object Repair Procedures MET-BD (MET Line Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1561

    MET-LINE (MET Line) MET-LINE (MET Line) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to...

  • Page 1562

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 576: MET Line Error Log Entries...

  • Page 1563

    MET-LINE (MET Line) b. Error Type 1: the data link between the port and the terminal is not operational...

  • Page 1564

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1565

    MET-LINE (MET Line) Table 578: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 1000...

  • Page 1566

    Communication Manager Maintenance-Object Repair Procedures Table 578: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1567

    MET-LINE (MET Line) Table 578: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 0...

  • Page 1568

    Communication Manager Maintenance-Object Repair Procedures Table 579: Test #35 Port Diagnostic Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1569

    MET-LINE (MET Line) Table 579: Test #35 Port Diagnostic Test (continued) Error Test Description / Recommendation Code Result FAIL...

  • Page 1570

    Communication Manager Maintenance-Object Repair Procedures Table 580: Test #56 MFAT Electronic Power Feed Test Error Test Description / Recommendation Code...

  • Page 1571

    MET-LINE (MET Line) Table 580: Test #56 MFAT Electronic Power Feed Test (continued) Error Test Description / Recommendation Code...

  • Page 1572

    Communication Manager Maintenance-Object Repair Procedures Table 581: Test #57 Hybrid Circuit and Conference Circuit Test Error Test Description / Recommendation...

  • Page 1573

    MET-LINE (MET Line) Table 581: Test #57 Hybrid Circuit and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 1574

    Communication Manager Maintenance-Object Repair Procedures Table 581: Test #57 Hybrid Circuit and Conference Circuit Test (continued) Error Test Description /...

  • Page 1575

    MET-LINE (MET Line) MET Line Station Lamp Updates Test (#60) For this test, the software lights the lamps on...

  • Page 1576

    Communication Manager Maintenance-Object Repair Procedures Table 582: Test #60 MET Line Station Lamp Updates Test (continued) Error Test Description /...

  • Page 1577

    MET-LINE (MET Line) Table 583: Test #61 MET Line Station Audits Test Error Test Description / Recommendation Code Result...

  • Page 1578

    Communication Manager Maintenance-Object Repair Procedures Table 583: Test #61 MET Line Station Audits Test (continued) Error Test Description / Recommendation...

  • Page 1579

    MET-LINE (MET Line) MET Line Ringer Update Test (#62) In this update, a “ringer on” or a “ringer off”...

  • Page 1580

    Communication Manager Maintenance-Object Repair Procedures Table 584: Test #62 MET Line Ringer Update Test (continued) Error Test Description / Recommendation...

  • Page 1581

    MED-GTWY (MEDIA GATEWAY) MED-GTWY (MEDIA GATEWAY) S8700 | 8710 / S8500 / S8300 / G700 MO Name in Alarm...

  • Page 1582

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Order of Investigation Short Test Long Test D/ND1...

  • Page 1583

    MG-ANA (ANALOG MM711) MG-ANA (ANALOG MM711) S8700 | 8710 / S8500 / S8300 / G700 MO Name in Alarm...

  • Page 1584

    Communication Manager Maintenance-Object Repair Procedures Analog modems are supported on the G700 only in limited configurations, in which the modem...

  • Page 1585

    MG-ANN (Voice Announcements) MG-ANN (Voice Announcements) S8700 | 8710 / S8500 / S8300 / G700 Voice Announcements over the...

  • Page 1586

    Communication Manager Maintenance-Object Repair Procedures MG-BRI (BRI Trunk Media Module MM720) S8700 | 8710 / S8500 / S8300 / G350...

  • Page 1587

    MG-BRI (BRI Trunk Media Module MM720) ISDN Interface Reference Points Figure 89: Integrated Trunk-Side BRI, ISDN Interface Reference Points...

  • Page 1588

    Communication Manager Maintenance-Object Repair Procedures Figure 89: Integrated Trunk-Side BRI, ISDN Interface Reference Points S PBX NT2 CO TE V...

  • Page 1589

    MG-BRI (BRI Trunk Media Module MM720) Table 587: ISDN Interface Reference Point definitions (continued) U Basic Rate network-side 2-wire...

  • Page 1590

    Communication Manager Maintenance-Object Repair Procedures Table 588: MG-BRI Error Log Entries and Test to Clear Values (continued) Error Aux Associated...

  • Page 1591

    MG-BRI (BRI Trunk Media Module MM720) e. Error Type 769: the circuit pack detects a program logic error. While...

  • Page 1592

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1593

    MG-DCP (Digital Line Media Module) MG-DCP (Digital Line Media Module) S8700 | 8710 / S8500 / S8300 / G700...

  • Page 1594

    Communication Manager Maintenance-Object Repair Procedures MG-DS1 (DS1 Interface Media Module) S8700 | 8710 / S8500 / S8300 / G700 MO...

  • Page 1595

    MG-DS1 (DS1 Interface Media Module) Echo Cancellation The MM710 Media Module features an integrated echo canceller. Echo cancellation supports...

  • Page 1596

    Communication Manager Maintenance-Object Repair Procedures Echo cancellation on the MM710 is selectable per channel, even though it is administrable on...

  • Page 1597

    MG-DS1 (DS1 Interface Media Module) Table 589: DS1 Interface Media Module Maintenance Error Log Entries (continued) Error Aux Associated...

  • Page 1598

    Communication Manager Maintenance-Object Repair Procedures Table 589: DS1 Interface Media Module Maintenance Error Log Entries (continued) Error Aux Associated Test...

  • Page 1599

    MG-DS1 (DS1 Interface Media Module) Notes: a. Error Type 0: run the Short Test Sequence first. If all tests...

  • Page 1600

    Communication Manager Maintenance-Object Repair Procedures f. Error Type 257: associated with the Common Port Media Module Maintenance Test. Refer to...

  • Page 1601

    MG-DS1 (DS1 Interface Media Module) Echo Cancellation is no longer being supplied by the board. Clear the alarm using...

  • Page 1602

    Communication Manager Maintenance-Object Repair Procedures p. Error Type 3840: is not service-affecting. No action is required. These errors are reported...

  • Page 1603

    MG-DS1 (DS1 Interface Media Module) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order they are...

  • Page 1604

    Communication Manager Maintenance-Object Repair Procedures Control Channel Looparound Test (#52) This test queries the Media Module for its Media Module...

  • Page 1605

    MG-DS1 (DS1 Interface Media Module) SAKI Sanity Test (#53) ! CAUTION: CAUTION: This test resets the Media Module. The...

  • Page 1606

    Communication Manager Maintenance-Object Repair Procedures Table 591: Test #53 SAKI Sanity Test (continued) Error Test Description/ Recommendation Code Result PASS...

  • Page 1607

    MG-DS1 (DS1 Interface Media Module) Echo Cancellation If the MM710 firmware detects a serious echo canceller hardware error, it...

  • Page 1608

    Communication Manager Maintenance-Object Repair Procedures Table 592: TEST #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description/ Recommendation...

  • Page 1609

    MG-DS1 (DS1 Interface Media Module) Table 592: TEST #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description/...

  • Page 1610

    Communication Manager Maintenance-Object Repair Procedures Table 592: TEST #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description/ Recommendation...

  • Page 1611

    MG-DS1 (DS1 Interface Media Module) Line Loopback Alarm The Line Loopback (LLB) is used by the remote DS1 endpoint...

  • Page 1612

    Communication Manager Maintenance-Object Repair Procedures Table 593: TEST #139 Blue Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1613

    MG-DS1 (DS1 Interface Media Module) Table 593: TEST #139 Blue Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1614

    Communication Manager Maintenance-Object Repair Procedures Table 593: TEST #139 Blue Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1615

    MG-DS1 (DS1 Interface Media Module) Loss of Multiframe Alarm If the MM710 Interface Media Module is administered using DMI-BOS...

  • Page 1616

    Communication Manager Maintenance-Object Repair Procedures Table 594: TEST #140 Red Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1617

    MG-DS1 (DS1 Interface Media Module) Table 594: TEST #140 Red Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1618

    Communication Manager Maintenance-Object Repair Procedures Table 594: TEST #140 Red Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1619

    MG-DS1 (DS1 Interface Media Module) When the Yellow alarm is cleared, the maintenance software restores all trunks or ports...

  • Page 1620

    Communication Manager Maintenance-Object Repair Procedures Table 595: TEST #141 Yellow Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1621

    MG-DS1 (DS1 Interface Media Module) Table 595: TEST #141 Yellow Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1622

    Communication Manager Maintenance-Object Repair Procedures Table 595: TEST #141 Yellow Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1623

    MG-DS1 (DS1 Interface Media Module) Table 595: TEST #141 Yellow Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1624

    Communication Manager Maintenance-Object Repair Procedures Table 595: TEST #141 Yellow Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1625

    MG-DS1 (DS1 Interface Media Module) When the Major alarm is cleared, the maintenance software restores all trunks or ports...

  • Page 1626

    Communication Manager Maintenance-Object Repair Procedures Table 596: TEST #142 Major Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1627

    MG-DS1 (DS1 Interface Media Module) Table 596: TEST #142 Major Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1628

    Communication Manager Maintenance-Object Repair Procedures Table 597: TEST #143 Minor Alarm Inquiry Test Error Test Description/ Recommendation Code Result ABRT...

  • Page 1629

    MG-DS1 (DS1 Interface Media Module) Table 597: TEST #143 Minor Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1630

    Communication Manager Maintenance-Object Repair Procedures Table 597: TEST #143 Minor Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1631

    MG-DS1 (DS1 Interface Media Module) If the count of slips is over the threshold, a Minor alarm is raised...

  • Page 1632

    Communication Manager Maintenance-Object Repair Procedures Table 598: TEST #144 Slip Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1633

    MG-DS1 (DS1 Interface Media Module) Table 598: TEST #144 Slip Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1634

    Communication Manager Maintenance-Object Repair Procedures Table 598: TEST #144 Slip Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1635

    MG-DS1 (DS1 Interface Media Module) A Minor alarm against the MM710 Interface Media Module is raised, but all trunks...

  • Page 1636

    Communication Manager Maintenance-Object Repair Procedures Table 599: TEST #145 Misframe Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1637

    MG-DS1 (DS1 Interface Media Module) Table 599: TEST #145 Misframe Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code...

  • Page 1638

    Communication Manager Maintenance-Object Repair Procedures Table 599: TEST #145 Misframe Alarm Inquiry Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1639

    MG-DS1 (DS1 Interface Media Module) Translation Update Test (#146) The Translation Update Test sends the circuit-pack-level information specified by...

  • Page 1640

    Communication Manager Maintenance-Object Repair Procedures Echo Canceller Test (#1420) ! CAUTION: CAUTION: This test is executed only for MM710 Media...

  • Page 1641

    MG-DS1 (DS1 Interface Media Module) Table 601: Test #1420 Echo Canceller Test (continued) Error Test Description/ Recommendation Code Result...

  • Page 1642

    Communication Manager Maintenance-Object Repair Procedures Table 601: Test #1420 Echo Canceller Test (continued) Error Test Description/ Recommendation Code Result 1400,...

  • Page 1643

    MG-IAMM (Integrated Analog Media Module) MG-IAMM (Integrated Analog Media Module) S8700 | 8710 / S8500 / S8300 - G250...

  • Page 1644

    Communication Manager Maintenance-Object Repair Procedures G250, G250-BRI, G350 See XXX-BD (Common Port Circuit Pack/Media Module) on page 2539 for media...

  • Page 1645

    MG-IAMM (Integrated Analog Media Module) media module or the SAKI Sanity Test fails. NOTE: The IAMM is not removable,...

  • Page 1646

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1647

    MG-IAMM (Integrated Analog Media Module) Ringing Application Test (#51) This test is not applicable to media modules and will...

  • Page 1648

    Communication Manager Maintenance-Object Repair Procedures SAKI Sanity Test (#53) This test is destructive. This test resets the circuit pack or...

  • Page 1649

    MG-IAMM (Integrated Analog Media Module) Flow Control Update Test (#1) This test is not applicable to media modules and...

  • Page 1650

    Communication Manager Maintenance-Object Repair Procedures MG-ICC (Internal Call Controller) S8700 | 8710 / S8500 / S8300 / G700 MO Name...

  • Page 1651

    MG-VOIP (MM760 MED PRO DSP PORT) MG-VOIP (MM760 MED PRO DSP PORT) S8700 | 8710 / S8500 / S8300...

  • Page 1652

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Order of Investigation Short Test Long Test D/ND...

  • Page 1653

    MG-VOIP (MM760 MED PRO DSP PORT) Table 611: TEST #52 Control Channel Looparound Test (continued) Error Test Description/ Recommendation...

  • Page 1654

    Communication Manager Maintenance-Object Repair Procedures MIS (Management Information System) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1655

    MMI-BD MMI-BD S8700 | 8710 / S8500 MO Name Alarm Initial SAT Command to Run Full Name of MO...

  • Page 1656

    Communication Manager Maintenance-Object Repair Procedures Figure 90: TN787 Multimedia Interface (MMI) Circuit Pack TN2207/Expansion Services Module The TN2207 circuit pack...

  • Page 1657

    MMI-BD Figure 91: Typical ESM connections 6 8 1 2 3 7 5 4 cydf012 KLC 092801 Figure notes:...

  • Page 1658

    Communication Manager Maintenance-Object Repair Procedures Table 613: MMI-BD Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 1659

    MMI-BD f. Error Type 513: the circuit pack detected an Angel on-board hardware failure. The reported Aux Data values...

  • Page 1660

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Code Investigate tests in the order presented when inspecting...

  • Page 1661

    MMI-BD Table 614: Test #6 TSI Crosstalk Test Error Test Description / Recommendation Code Result ABRT Internal system error....

  • Page 1662

    Communication Manager Maintenance-Object Repair Procedures TSI Loop-Around Test (#1108) This test is nondestructive. During this test, the MMI’s Time Slot...

  • Page 1663

    MMI-BD Table 615: Test #1108 TSI Loop-Around Test (continued) Error Test Description / Recommendation Code Result 2100 ABRT Could...

  • Page 1664

    Communication Manager Maintenance-Object Repair Procedures Table 616: Test #1122/1123 MMI Synchronization Status Test Error Test Description / Recommendation Code Result...

  • Page 1665

    MMI-BD Control Channel Loop-Around Test (#52) Refer to the repair procedure described in XXX-BD (Common Port Circuit Pack) as...

  • Page 1666

    Communication Manager Maintenance-Object Repair Procedures MMI-LEV (Multimedia Interface Resource Level) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1667

    MMI-LEV (Multimedia Interface Resource Level) exists, yet no alarms have been raised against MMI-BD or MMI-PT MOs, a MMI...

  • Page 1668

    Communication Manager Maintenance-Object Repair Procedures available for service to be equal to or more than the calculated port capacity. See...

  • Page 1669

    MMI-PT MMI-PT S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to Run Full Name of...

  • Page 1670

    Communication Manager Maintenance-Object Repair Procedures Figure 92: TN787 MMI (MULTIMEDIA INTERFACE) CIRCUIT PACK Error Log Entries and Test to Clear...

  • Page 1671

    MMI-PT Table 618: MMI-PT Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to Clear Value Type...

  • Page 1672

    Communication Manager Maintenance-Object Repair Procedures h. Error Types 3841 - 3844: are not related to VSP-MCU. They could be caused...

  • Page 1673

    MMI-PT Table 619: Test #1111 Resource Loop-Around Test Error Test Description / Recommendation Code Result 1000 ABRT System resources...

  • Page 1674

    Communication Manager Maintenance-Object Repair Procedures Table 619: Test #1111 Resource Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1675

    MMI-SYNC MMI-SYNC S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to Run Full Name of...

  • Page 1676

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 620: MMI-SYNC Error Log Entries Error...

  • Page 1677

    MODEM-BD (Modem Pool Circuit Pack) MODEM-BD (Modem Pool Circuit Pack) S8700 | 8710 / S8500 MO Name Alarm Initial...

  • Page 1678

    Communication Manager Maintenance-Object Repair Procedures MODEM-PT (Modem Pool Port) S8700 | 8710 / S8500 MO Name Alarm Initial SAT Command...

  • Page 1679

    MODEM-PT (Modem Pool Port) Figure 93: Typical Modem Pool Switched Connection with Integrated Pooled Modem TERMINAL DATA MODULE DCP...

  • Page 1680

    Communication Manager Maintenance-Object Repair Procedures Figure 94: Typical Modem Pool Switched Connection with Combined Modem Pool DCP TERMINAL DATA MODULE...

  • Page 1681

    MODEM-PT (Modem Pool Port) Troubleshooting Modem-Pool Symptoms Certain customer-reported troubles may provide important information for troubleshooting Modem Pool problems....

  • Page 1682

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 621: Modem Pool Port Error Log...

  • Page 1683

    MODEM-PT (Modem Pool Port) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1684

    Communication Manager Maintenance-Object Repair Procedures Table 622: Test #96 Modem Pool NPE Crosstalk Test (continued) Error Test Description / Recommendation...

  • Page 1685

    MODEM-PT (Modem Pool Port) Table 622: Test #96 Modem Pool NPE Crosstalk Test (continued) Error Test Description / Recommendation...

  • Page 1686

    Communication Manager Maintenance-Object Repair Procedures Modem Pool Conference Test (#97) This test is destructive. The Modem Pool Conference test checks...

  • Page 1687

    MODEM-PT (Modem Pool Port) Table 623: Test #97 Modem Pool Conference Test (continued) Error Test Description / Recommendation Code...

  • Page 1688

    Communication Manager Maintenance-Object Repair Procedures Table 623: Test #97 Modem Pool Conference Test (continued) Error Test Description / Recommendation Code...

  • Page 1689

    MODEM-PT (Modem Pool Port) Test data patterns are transmitted from a Maintenance/Test board’s digital port over network time slot...

  • Page 1690

    Communication Manager Maintenance-Object Repair Procedures Table 624: Test #98 Modem Pool Conversion Resource Loop-Around Test (continued) Error Test Description /...

  • Page 1691

    MODEM-PT (Modem Pool Port) Table 624: Test #98 Modem Pool Conversion Resource Loop-Around Test (continued) Error Test Description /...

  • Page 1692

    Communication Manager Maintenance-Object Repair Procedures Table 624: Test #98 Modem Pool Conversion Resource Loop-Around Test (continued) Error Test Description /...

  • Page 1693

    MODEM-PT (Modem Pool Port) Table 624: Test #98 Modem Pool Conversion Resource Loop-Around Test (continued) Error Test Description /...

  • Page 1694

    Communication Manager Maintenance-Object Repair Procedures Table 624: Test #98 Modem Pool Conversion Resource Loop-Around Test (continued) Error Test Description /...

  • Page 1695

    MODEM-PT (Modem Pool Port) Modem Pool Audit Test (#99) This audit updates the Modem Pool conversion resource status contained...

  • Page 1696

    Communication Manager Maintenance-Object Repair Procedures M/T-ANL (Maintenance/Test Analog Port) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1697

    M/T-ANL (Maintenance/Test Analog Port) Error Log Entries and Test to Clear Values Table 626: M/T-ANL Error Log Entries Error...

  • Page 1698

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented. By clearing...

  • Page 1699

    M/T-ANL (Maintenance/Test Analog Port) Table 627: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1700

    Communication Manager Maintenance-Object Repair Procedures Table 627: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1701

    M/T-ANL (Maintenance/Test Analog Port) Table 628: Test #13 Analog Port Digital Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1702

    Communication Manager Maintenance-Object Repair Procedures Table 628: Test #13 Analog Port Digital Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1703

    M/T-ANL (Maintenance/Test Analog Port) counter, so that if the port continues to fail during or after Communication Manager demands...

  • Page 1704

    Communication Manager Maintenance-Object Repair Procedures Analog Port Sanity Test (#963) This test verifies that the port circuitry involved in the...

  • Page 1705

    M/T-BD (Maintenance/Test Circuit Pack) M/T-BD (Maintenance/Test Circuit Pack) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1706

    Communication Manager Maintenance-Object Repair Procedures Hardware Error Log Entries and Test to Clear Values Maintenance/Test Board Error Log Entries Error...

  • Page 1707

    M/T-BD (Maintenance/Test Circuit Pack) c. Error Type 18: the circuit pack has been busied out by the command busyout...

  • Page 1708

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1709

    M/T-DIG (Maintenance/Test Digital Port) M/T-DIG (Maintenance/Test Digital Port) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1710

    Communication Manager Maintenance-Object Repair Procedures Figure 97: ISDN-PRI Outgoing Test Call PBX Equipment SPE UN332 TN1655 MSSNET PKT-INT Packet Looped-back...

  • Page 1711

    M/T-DIG (Maintenance/Test Digital Port) Table 632: M/T-DIG Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 1712

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1713

    M/T-DIG (Maintenance/Test Digital Port) Table 633: Test #9 NPE Crosstalk Test Error Test Description / Recommendation Code Result 1000...

  • Page 1714

    Communication Manager Maintenance-Object Repair Procedures Table 633: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1715

    M/T-DIG (Maintenance/Test Digital Port) Only one value (Pass, Fail, or Abort) is generated as a result of the two...

  • Page 1716

    Communication Manager Maintenance-Object Repair Procedures Table 634: Test #13 Digital Port Loop-Around Test (continued) Error Test Description / Recommendation Code...

  • Page 1717

    M/T-DIG (Maintenance/Test Digital Port) Clear Error Counters (#270) This test is not an actual test in the strict sense...

  • Page 1718

    Communication Manager Maintenance-Object Repair Procedures The test passes if all four self-tests are successful. The test stops when any one...

  • Page 1719

    M/T-DIG (Maintenance/Test Digital Port) Table 636: Test #565 Digital Port Sanity Test (continued) Error Test Description / Recommendation Code...

  • Page 1720

    Communication Manager Maintenance-Object Repair Procedures Table 636: Test #565 Digital Port Sanity Test (continued) Error Test Description / Recommendation Code...

  • Page 1721

    M/T-DIG (Maintenance/Test Digital Port) Hook State Inquiry (#566) This test ensures that the Maintenance/Test digital port maintenance software and...

  • Page 1722

    Communication Manager Maintenance-Object Repair Procedures M/T-PKT (Maintenance/Test Packet Bus Port) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1723

    M/T-PKT (Maintenance/Test Packet Bus Port) Table 638: M/T-PKT Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 1724

    Communication Manager Maintenance-Object Repair Procedures 3. If the error recurs, replace the Maintenance/Test circuit pack. When this alarm is active,...

  • Page 1725

    M/T-PKT (Maintenance/Test Packet Bus Port) Clear Error Counters (#270) This test is not an actual test in the strict...

  • Page 1726

    Communication Manager Maintenance-Object Repair Procedures Packet Bus Port Health Inquiry Test (#567) This test verifies that the packet-bus fault-detection and...

  • Page 1727

    NO-LIC (No License) NO-LIC (No License) S8700 | 8710 / S8500 / S8300 MO Name in Alarm Initial Command...

  • Page 1728

    Communication Manager Maintenance-Object Repair Procedures Figure 98: License mode algorithm System initialization 1 License-Error No present? Yes Timer No value...

  • Page 1729

    NO-LIC (No License) Error Log Entries and Test to Clear Values Error Aux Associated Alarm On/Off Test to Clear...

  • Page 1730

    Communication Manager Maintenance-Object Repair Procedures f. Error Type 1793: a Software Version Mismatch has occurred. The system enters No-License mode....

  • Page 1731

    NR-CONN (Network-Region Connect) NR-CONN (Network-Region Connect) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to...

  • Page 1732

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 641: NR-CONN Error Log Entries Error...

  • Page 1733

    NR-CONN (Network-Region Connect) Network Region Interconnectivity Test (#1417) This test is nondestructive. Test #1417 is a nonstandard test, since...

  • Page 1734

    Communication Manager Maintenance-Object Repair Procedures Table 642: Test #1417 Network Region Interconnectivity Test (continued) Error Test Description / Recommendation Code...

  • Page 1735

    NR-CONN (Network-Region Connect) Table 642: Test #1417 Network Region Interconnectivity Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1736

    Communication Manager Maintenance-Object Repair Procedures OPS-LINE (DS1 Off-Premises Station Line) S8700 | 8710 / S8500 MO Name in Alarm Initial...

  • Page 1737

    OPS-LINE (DS1 Off-Premises Station Line) Error Log Entries and Test to Clear Values Table 643: DS1 OPS Maintenance Error...

  • Page 1738

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1739

    OPS-LINE (DS1 Off-Premises Station Line) Table 644: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 1740

    Communication Manager Maintenance-Object Repair Procedures Table 644: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1741

    OPS-LINE (DS1 Off-Premises Station Line) Table 644: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 1742

    Communication Manager Maintenance-Object Repair Procedures Table 645: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1743

    OPS-LINE (DS1 Off-Premises Station Line) Table 645: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code...

  • Page 1744

    Communication Manager Maintenance-Object Repair Procedures Table 645: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1745

    OPS-LINE (DS1 Off-Premises Station Line) Table 645: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code...

  • Page 1746

    Communication Manager Maintenance-Object Repair Procedures Table 646: Test #36 Audit and Update Test (continued) Error Test Description / Recommendation Code...

  • Page 1747

    OPS-LINE (DS1 Off-Premises Station Line) Table 646: Test #36 Audit and Update Test (continued) Error Test Description / Recommendation...

  • Page 1748

    Communication Manager Maintenance-Object Repair Procedures DS1 OPS Switchhook Inquiry Test (#312) This test initiates the Switchhook Audit test. The test...

  • Page 1749

    OPS-LINE (DS1 Off-Premises Station Line) Table 647: Test #312 DS1 OPS Switchhook Inquiry Test (continued) Error Test Description /...

  • Page 1750

    Communication Manager Maintenance-Object Repair Procedures Table 647: Test #312 DS1 OPS Switchhook Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1751

    PDMODULE (Processor Data Module) PDMODULE (Processor Data Module) Error log entries and tests also apply to TDMODULE. S8700 |...

  • Page 1752

    Communication Manager Maintenance-Object Repair Procedures Stand-Alone DCP Data Modules There are two types of stand-alone DCP data modules as shown...

  • Page 1753

    PDMODULE (Processor Data Module) Configurations and Maintenance The MPDM provides an interface for Data Terminal Equipment (terminals), and the...

  • Page 1754

    Communication Manager Maintenance-Object Repair Procedures Disconnected The port is administered but the associated digital link does not respond. An administered...

  • Page 1755

    PDMODULE (Processor Data Module) Error Log Entries and Test to Clear Values Table 650: PDMODULE, TDMODULE Error Log Entries...

  • Page 1756

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0 appears in the Error Log only if a Digital Line...

  • Page 1757

    PDMODULE (Processor Data Module) determine the state of the data module. The off-hook should have changed the service state...

  • Page 1758

    Communication Manager Maintenance-Object Repair Procedures Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Port Circuit Information Channel and...

  • Page 1759

    PDMODULE (Processor Data Module) Table 651: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1760

    Communication Manager Maintenance-Object Repair Procedures Table 651: Test #9 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1761

    PDMODULE (Processor Data Module) Information and Control Channel Local Loop Test (#13) This is a set of four tests...

  • Page 1762

    Communication Manager Maintenance-Object Repair Procedures Table 652: Information and Control Channel Local Loop Test (continued) Error Test Description / Recommendation...

  • Page 1763

    PDMODULE (Processor Data Module) Table 652: Information and Control Channel Local Loop Test (continued) Error Test Description / Recommendation...

  • Page 1764

    Communication Manager Maintenance-Object Repair Procedures ● EPF inquiry: The status of the Electronic Power Feed is sent uplink. EPF is...

  • Page 1765

    PDMODULE (Processor Data Module) Table 653: Test #17 Data Module Audits Test (continued) Error Test Description / Recommendation Code...

  • Page 1766

    Communication Manager Maintenance-Object Repair Procedures Data Module Internal Loop-Around Test (#175) This test verifies that a data message can be...

  • Page 1767

    PDMODULE (Processor Data Module) Table 654: Test #175 Data Module Internal Loop-Around Test Error Test Description / Recommendation Code...

  • Page 1768

    Communication Manager Maintenance-Object Repair Procedures Table 654: Test #175 Data Module Internal Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1769

    PDMODULE (Processor Data Module) Table 654: Test #175 Data Module Internal Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1770

    Communication Manager Maintenance-Object Repair Procedures Table 654: Test #175 Data Module Internal Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1771

    PDMODULE (Processor Data Module) Table 654: Test #175 Data Module Internal Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1772

    Communication Manager Maintenance-Object Repair Procedures Table 654: Test #175 Data Module Internal Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 1773

    PE-BCHL (PRI Endpoint Port) PE-BCHL (PRI Endpoint Port) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1774

    Communication Manager Maintenance-Object Repair Procedures Multiple PRI endpoints on one line-side facility are separate and distinct within the facility. Non-overlapping...

  • Page 1775

    PE-BCHL (PRI Endpoint Port) Figure 102: PRI Endpoint Port Interactions Packet Bus Signaling PKTINT ISDN-LNK (Port 24) Circuit UDS1...

  • Page 1776

    Communication Manager Maintenance-Object Repair Procedures ports in the PRI endpoint can still be used for incoming and outgoing calls. No...

  • Page 1777

    PE-BCHL (PRI Endpoint Port) Table 655: PRI Endpoint Port Service States (continued) Service Alarm Possible Cause Possible Solution State...

  • Page 1778

    Communication Manager Maintenance-Object Repair Procedures Figure 103: Common Progressions in PRI Endpoint Service States OUT-OF- SERVICE MAINTENANCE NEAR END CRAFT...

  • Page 1779

    PE-BCHL (PRI Endpoint Port) Table 656: PRI endpoint port Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1780

    Communication Manager Maintenance-Object Repair Procedures d. Error Type 18: the PRI endpoint port has been busied out by busyout pri-endpoint...

  • Page 1781

    PE-BCHL (PRI Endpoint Port) Table 657: PE-BCHL - Error 3585 Aux Data Values Aux Meaning Data 10 A call...

  • Page 1782

    Communication Manager Maintenance-Object Repair Procedures NPE Crosstalk Test (#6) The NPE Crosstalk test verifies that this port’s NPE channel talks...

  • Page 1783

    PE-BCHL (PRI Endpoint Port) Table 658: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1784

    Communication Manager Maintenance-Object Repair Procedures Conference Circuit Test (#7) The Conference Circuit test verifies that the NPE channel for the...

  • Page 1785

    PE-BCHL (PRI Endpoint Port) Audit and Update Test (#36) This test sends port level translation data from switch processor...

  • Page 1786

    Communication Manager Maintenance-Object Repair Procedures Signaling Link State Check Test (#255) As noted in the preceding general description, operation of...

  • Page 1787

    PE-BCHL (PRI Endpoint Port) port, but incoming calls will be accepted. The service state of this port does not...

  • Page 1788

    Communication Manager Maintenance-Object Repair Procedures Call State Audit Test (#257) If a call is active on the port, the switches...

  • Page 1789

    PE-BCHL (PRI Endpoint Port) Table 663: Test #257 Call State Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 1790

    Communication Manager Maintenance-Object Repair Procedures PKT-BUS (Packet Bus) S8700 | 8710 / S8500 MO Name in Alarm Alarm Initial Command...

  • Page 1791

    PKT-BUS (Packet Bus) This section on the PKT-BUS MO is limited to a description of the Error and Alarm...

  • Page 1792

    Communication Manager Maintenance-Object Repair Procedures Hardware Error Log Entries and Test to Clear Value Table 664: PKT-BUS Error Log Entries...

  • Page 1793

    PKT-BUS (Packet Bus) e. Error Type 2049: S8700 MC: The Maintenance/Test packet bus port (M/T-PKT) has detected a Packet...

  • Page 1794

    Communication Manager Maintenance-Object Repair Procedures ● The packet bus port has been busied out (indicated by Error Type 18), and...

  • Page 1795

    PKT-BUS (Packet Bus) Table 665: Test #572 Maintenance/Test Circuit Pack Query Test Error Test Description / Recommendation Code Result...

  • Page 1796

    Communication Manager Maintenance-Object Repair Procedures Table 665: Test #572 Maintenance/Test Circuit Pack Query Test (continued) Error Test Description / Recommendation...

  • Page 1797

    PKT-BUS (Packet Bus) Table 665: Test #572 Maintenance/Test Circuit Pack Query Test (continued) Error Test Description / Recommendation Code...

  • Page 1798

    Communication Manager Maintenance-Object Repair Procedures Packet Circuit Pack Audit Test (#573) This test determines whether Packet circuit packs have reported...

  • Page 1799

    PKT-INT (Packet Interface) PKT-INT (Packet Interface) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command to...

  • Page 1800

    Communication Manager Maintenance-Object Repair Procedures S8700 | 8710: If the active IPSI’s Packet Interface module causes a MAJOR alarm in...

  • Page 1801

    PKT-INT (Packet Interface) S8700 IP: All port networks must have IPSI/PKT-INTs. They can be all simplex (one IPSI per...

  • Page 1802

    Communication Manager Maintenance-Object Repair Procedures the standby PKT-INT. In S8700 Multi-Connect, the active media server communicates directly with both active...

  • Page 1803

    PKT-INT (Packet Interface) Planned PKT-INT Interchange (Link Migration) A planned interchange of PKT-INTs uses link migration to assure that...

  • Page 1804

    Communication Manager Maintenance-Object Repair Procedures PKT-INT and System Reliability S8700 IP A PKT-INT module resides on each IPSI board. On...

  • Page 1805

    PKT-INT (Packet Interface) Figure 105: IP Connect Duplex Reliability - Simplex Control Network 1 2 4 3 4 1...

  • Page 1806

    Communication Manager Maintenance-Object Repair Procedures S8700 MC On S8700 Multi-Connect, a PKT-INT module resides on each IPSI board. LAPD links...

  • Page 1807

    PKT-INT (Packet Interface) Figure 106: Duplex-Reliability Configuration Server A Server B Control Network A IPSI IPSI PN 1 PN...

  • Page 1808

    Communication Manager Maintenance-Object Repair Procedures Figure 107: High-Reliability Configuration - Multi-Connect Server A Server B Control Network A Control Network...

  • Page 1809

    PKT-INT (Packet Interface) Critical-Reliability Configuration - Multi-Connect The critical-reliability configuration shown in Figure 109: Critical-Reliability Configuration - Multi-Connect on...

  • Page 1810

    Communication Manager Maintenance-Object Repair Procedures Administration PKT-INT modules are automatically administered as a component of an IPSI circuit pack. See...

  • Page 1811

    PKT-INT (Packet Interface) S8700 | 8710 If the circuit pack’s diagnostic tests do not pass in a standard- or...

  • Page 1812

    Communication Manager Maintenance-Object Repair Procedures Maintenance-Object Interactions ● Packet Bus maintenance A Packet Interface physically interacts with the PKT-BUS. It...

  • Page 1813

    PKT-INT (Packet Interface) For a case where not every link appears in the Failed Links category, examine the alarm...

  • Page 1814

    Communication Manager Maintenance-Object Repair Procedures Table 668: Packet Interface Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 1815

    PKT-INT (Packet Interface) When 3 of these errors occur in 15 minutes, maintenance places the Packet Interface into an...

  • Page 1816

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 769 and 770: failure in the Packet Loop-Around test. A maintenance loop-around...

  • Page 1817

    PKT-INT (Packet Interface) m. Error Type 2305: parity failure was detected by the packet-bus interface. The Packet Interface received...

  • Page 1818

    Communication Manager Maintenance-Object Repair Procedures q. Error Type 3585: a packet-bus failure has been detected and that the packet bus...

  • Page 1819

    PKT-INT (Packet Interface) Memory Checksum Test (#884) This test involves sending a message to the Packet Interface module to...

  • Page 1820

    Communication Manager Maintenance-Object Repair Procedures Table 669: Test #884 Memory Checksum Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1821

    PKT-INT (Packet Interface) Table 669: Test #884 Memory Checksum Test (continued) Error Test Description / Recommendation Code Result 2...

  • Page 1822

    Communication Manager Maintenance-Object Repair Procedures ● Broadcast Link Loop Around Each ISDN-BRI port has two associated broadcast signaling links, one...

  • Page 1823

    PKT-INT (Packet Interface) Table 670: Test #885 Private Loop-Around Tests (continued) Error Test Description / Recommendation Code Result NO...

  • Page 1824

    Communication Manager Maintenance-Object Repair Procedures Table 670: Test #885 Private Loop-Around Tests (continued) Error Test Description / Recommendation Code Result...

  • Page 1825

    PKT-INT (Packet Interface) Maintenance Loop-Around Test (#886) This test checks whether an IPSI circuit pack’s Packet Interface module correctly...

  • Page 1826

    Communication Manager Maintenance-Object Repair Procedures Table 671: Test #886 Maintenance Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1827

    PKT-INT (Packet Interface) Table 671: Test #886 Maintenance Loop-Around Test (continued) Error Test Description / Recommendation Code Result 1–5...

  • Page 1828

    Communication Manager Maintenance-Object Repair Procedures Table 671: Test #886 Maintenance Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1829

    PKT-INT (Packet Interface) Running this test on the active IPSI circuit pack’s Packet Interface module reads and clears the...

  • Page 1830

    Communication Manager Maintenance-Object Repair Procedures Table 672: Test #887 Read and Clear Board Counters (continued) Error Test Description / Recommendation...

  • Page 1831

    PKT-INT (Packet Interface) Table 672: Test #887 Read and Clear Board Counters (continued) Error Test Description / Recommendation Code...

  • Page 1832

    Communication Manager Maintenance-Object Repair Procedures Table 672: Test #887 Read and Clear Board Counters (continued) Error Test Description / Recommendation...

  • Page 1833

    PKT-INT (Packet Interface) S8700 MC Active-Standby Peer Link Test (#888) The Active-Standby Peer Link test is run only in...

  • Page 1834

    Communication Manager Maintenance-Object Repair Procedures Table 673: Test #888 Active-Standby Peer Link Test (continued) Error Test Description / Recommendation Code...

  • Page 1835

    PKT-INT (Packet Interface) Table 673: Test #888 Active-Standby Peer Link Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1836

    Communication Manager Maintenance-Object Repair Procedures Reset Test (#889) The reset action initializes the Packet Interface firmware on the IPSI circuit...

  • Page 1837

    PKT-INT (Packet Interface) Table 674: Test #889 Reset Test (continued) Error Test Description / Recommendation Code Result NO The...

  • Page 1838

    Communication Manager Maintenance-Object Repair Procedures PLAT-ALM (Platform Alarms) S8700 | 8710 / S8500 / S8300 The PLAT-ALM is a virtual...

  • Page 1839

    PMS-LINK (Property Management System Link) PMS-LINK (Property Management System Link) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1840

    Communication Manager Maintenance-Object Repair Procedures Procedures for Restoring the PMS Link 1. Determine the status of the PMS Link. Enter...

  • Page 1841

    PMS-LINK (Property Management System Link) Table 675: PMS Link Maintenance Error Log Entries (continued) Error Aux Associated Test Alarm...

  • Page 1842

    Communication Manager Maintenance-Object Repair Procedures e. Error Type 769: there has been no communication between the switch and the PMS...

  • Page 1843

    PMS-LINK (Property Management System Link) l. Error Type 2561: the PMS Link is physically established, but the protocol has...

  • Page 1844

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1845

    PMS-LINK (Property Management System Link) Link Retry Test (#215) This test sends a message to the PMS software process...

  • Page 1846

    Communication Manager Maintenance-Object Repair Procedures PMS-PRNT/JNL-PRNT (PMS Printer Link) S8700 | 8710 / S8500 MO Name in Alarm Alarm Initial...

  • Page 1847

    PMS-PRNT/JNL-PRNT (PMS Printer Link) PMS Printer Link Maintenance does not cover the maintenance of the elements composing the journal...

  • Page 1848

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 678: PMS-PRNT/JNL-PRNT Link Maintenance Error Log...

  • Page 1849

    PMS-PRNT/JNL-PRNT (PMS Printer Link) e. Error Type 769: link idle timer; link comes down. The printer device is in...

  • Page 1850

    Communication Manager Maintenance-Object Repair Procedures Table 679: Test #213 Link Tear Down Test (continued) Error Test Description / Recommendation Code...

  • Page 1851

    PNC-DUP (PNC Duplication) PNC-DUP (PNC Duplication) S8700 MC only MO Name in Alarm Initial Command to Run Full Name...

  • Page 1852

    Communication Manager Maintenance-Object Repair Procedures PNC-DUP Related Commands The following commands are described in Maintenance Commands Reference (03-300191). status pnc...

  • Page 1853

    PNC-DUP (PNC Duplication) Figure 110: Duplicated Direct Connect PNC Connectivity EPN 1 EPN 2 EPN 3 IPSI A T/C...

  • Page 1854

    Communication Manager Maintenance-Object Repair Procedures Figure 111: Duplicated PNC with Center Stage Switch Connectivity EPN IPSI A T/C AA PKT-INT...

  • Page 1855

    PNC-DUP (PNC Duplication) Enabling and Removing PNC Duplication Note: Note: PNC duplication requires IPSI duplication. To Enable PNC Duplication...

  • Page 1856

    Communication Manager Maintenance-Object Repair Procedures 4. Remove the B-PNC fibers by removing the Endpoint Board Locations on the change fiber-link...

  • Page 1857

    PNC-DUP (PNC Duplication) ● Standby DS1Cs amber LEDs are off. ● DS1C facility green LEDs are on if the...

  • Page 1858

    Communication Manager Maintenance-Object Repair Procedures The Inter-PN Index contains six fields (XX.XX.XX.XX.XX.XX), and the Inter-SN Index has two (XX.XX). The...

  • Page 1859

    PNC-DUP (PNC Duplication) In multi-node CSS configurations FC_DS1 is considered less critical that FC_SNINL since DS1C constraints affect only...

  • Page 1860

    Communication Manager Maintenance-Object Repair Procedures PNC Interchanges PNC spontaneous interchanges occur when PNC duplication software determines that the SOH of...

  • Page 1861

    PNC-DUP (PNC Duplication) Antithrashing and PNC Interchanges Following a spontaneous PNC interchange, subsequent PNC interchanges are prevented for 5...

  • Page 1862

    Communication Manager Maintenance-Object Repair Procedures 3. At this point, the faulty component is on the standby PNC, and the PNCs...

  • Page 1863

    PNC-DUP (PNC Duplication) - If it is not clear which port board may be at fault, or maintenance is...

  • Page 1864

    Communication Manager Maintenance-Object Repair Procedures Error Type Aux Data Error Code Aux Data 1 1 11701 – 11764 (p) 53000...

  • Page 1865

    PNC-DUP (PNC Duplication) f. Error Type 10400-10463: a spontaneous PNC interchange took place in response to the retiring of...

  • Page 1866

    Communication Manager Maintenance-Object Repair Procedures m. Error Type 11300 – 11363: a spontaneous PNC interchange took place in response to...

  • Page 1867

    PNC-DUP (PNC Duplication) t. Error Type 20300 – 20363: a spontaneous PNC interchange took place in response to the...

  • Page 1868

    Communication Manager Maintenance-Object Repair Procedures aa. Error Type 21200-21263: a spontaneous PNC interchange took place in response to the occurrence...

  • Page 1869

    POWER POWER S8700 MC This MO covers maintenance for: ● Battery and Charger for AC-Powered Systems on page 1869...

  • Page 1870

    Communication Manager Maintenance-Object Repair Procedures In a multicarrier-cabinet system, the Battery and Battery Charger MO represents the battery charger and...

  • Page 1871

    POWER 7. Close the cover and secure it with the screw. 8. Reconnect the cord and move the power...

  • Page 1872

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1873

    POWER Battery and Battery Charger Query Test (#5) This test queries the PN’s Maintenance circuit pack for the status...

  • Page 1874

    Communication Manager Maintenance-Object Repair Procedures Table 684: Test #5 Battery and Battery Charger Query Test (continued) Error Test Description /...

  • Page 1875

    POWER Table 684: Test #5 Battery and Battery Charger Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1876

    Communication Manager Maintenance-Object Repair Procedures Table 684: Test #5 Battery and Battery Charger Query Test (continued) Error Test Description /...

  • Page 1877

    POWER Table 684: Test #5 Battery and Battery Charger Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1878

    Communication Manager Maintenance-Object Repair Procedures Battery and Charger for DC-Powered Systems MO Name in Alarm Initial SAT Command to Run...

  • Page 1879

    POWER Battery Holdover (Large Batteries) The large batteries are mounted inside a separate battery cabinet and can supply holdover...

  • Page 1880

    Communication Manager Maintenance-Object Repair Procedures c. See EMG-XFER (Emergency Transfer) on page 1134 for a description of this test. d....

  • Page 1881

    POW-SUP (power supply) POW-SUP (power supply) G650 MO name in Alarm level1 Initial SAT command to Full name of...

  • Page 1882

    Communication Manager Maintenance-Object Repair Procedures Recycle carrier (demand only, Test #1534) The recycle carrier command is useful for three different...

  • Page 1883

    POW-SUP (power supply) Error log entries and test-to-clear values Table 687: POW-SUP Hardware Error Log Error Aux Associated test...

  • Page 1884

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 1: power supply not detected. b. Error Type 23: the power...

  • Page 1885

    POW-SUP (power supply) 1. Run test board location. Aux Data Description 1 Analog-to-digital converter failure 2 Digital-to-analog converter failure...

  • Page 1886

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1887

    POW-SUP (power supply) Table 688: Power supply recycle test (#1534) (continued) Error Test Description and recommendation code result 1973...

  • Page 1888

    Communication Manager Maintenance-Object Repair Procedures Table 688: Power supply recycle test (#1534) (continued) Error Test Description and recommendation code result...

  • Page 1889

    POW-SUP (power supply) Table 689: Test 1535 power supply detection test (continued) Error Test Description and recommendation code result...

  • Page 1890

    Communication Manager Maintenance-Object Repair Procedures Table 689: Test 1535 power supply detection test (continued) Error Test Description and recommendation code...

  • Page 1891

    POW-SUP (power supply) Table 690: Test #1536 power supply voltage (continued) Error Test Description and recommendation code result 2500...

  • Page 1892

    Communication Manager Maintenance-Object Repair Procedures Table 690: Test #1536 power supply voltage (continued) Error Test Description and recommendation code result...

  • Page 1893

    PPP-PT (Control LAN Packet/Port) PPP-PT (Control LAN Packet/Port) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1894

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Value Table 691: PPP-PT Error Log Entries Error...

  • Page 1895

    PPP-PT (Control LAN Packet/Port) 2. See SCOTCH Synchronous Loop-Around Test (#1275) on page 1898 for repair procedures to verify...

  • Page 1896

    Communication Manager Maintenance-Object Repair Procedures i. Error Type 2305-2816: a session is down. Aux Data indicates the session number. These...

  • Page 1897

    PPP-PT (Control LAN Packet/Port) TDM Loop-Around Test (#1285) This test is destructive. This test verifies whether the C-LAN PPP...

  • Page 1898

    Communication Manager Maintenance-Object Repair Procedures Table 692: Test #1285 TDM Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1899

    PPP-PT (Control LAN Packet/Port) Table 693: Test #1275 SCOTCH Synchronous Loop-Around Test Error Test Description / Recommendation Code Result...

  • Page 1900

    Communication Manager Maintenance-Object Repair Procedures TCP/IP Ping Test (#1281) This nondestructive test fails if the endpoint fails to respond. Use...

  • Page 1901

    PPP-PT (Control LAN Packet/Port) Table 694: Test #1281 TCP/IP Ping Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1902

    Communication Manager Maintenance-Object Repair Procedures Session Status Test (#1286) This nondestructive test determines the status of every PPP port session....

  • Page 1903

    PPP-PT (Control LAN Packet/Port) Table 695: Test #1286 Session Status Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1904

    Communication Manager Maintenance-Object Repair Procedures Table 696: Test #1279 PPP Link Status Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 1905

    PRI-CDR (Call Detail Recording Link) PRI-CDR (Call Detail Recording Link) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1906

    Communication Manager Maintenance-Object Repair Procedures CDR Link Maintenance does not cover the maintenance of the elements composing the CDR physical...

  • Page 1907

    PRI-CDR (Call Detail Recording Link) Error Log Entries and Test to Clear Values Table 697: CDR Link Maintenance Error...

  • Page 1908

    Communication Manager Maintenance-Object Repair Procedures 3. Use display system-parameters maintenance to see the start time of daily maintenance. 4. If...

  • Page 1909

    PRI-CDR (Call Detail Recording Link) Link Tear Down Test (#213) This test is destructive. This test disconnects the existing...

  • Page 1910

    Communication Manager Maintenance-Object Repair Procedures Link Retry Test (#215) This test sends a message to the CDR software process to...

  • Page 1911

    PROC-SAN (Process Sanity Audits) PROC-SAN (Process Sanity Audits) S8700 | 8710 / S8500 MO Name in Alarm Initial Command...

  • Page 1912

    Communication Manager Maintenance-Object Repair Procedures PS-RGEN (Power supply ring generator) G650 MOs name in Alarm Initial SAT command to run...

  • Page 1913

    PS-RGEN (Power supply ring generator) Table 701: PS-RGEN Error Log Entries (continued) Error Aux Associated test Alarm On/Off Test-to-clear...

  • Page 1914

    Communication Manager Maintenance-Object Repair Procedures System technician-demanded tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1915

    PS-RGEN (Power supply ring generator) Table 702: Test #1539 Ring generator interchange (continued) Error Test Description and recommendation Code...

  • Page 1916

    Communication Manager Maintenance-Object Repair Procedures Ring Generator Status Test (#1540) The ring generator status test verifies that: 1. The power...

  • Page 1917

    PS-RGEN (Power supply ring generator) Table 703: Test 1540 Ring generator status (continued) Error Test Description / Recommendation Code...

  • Page 1918

    Communication Manager Maintenance-Object Repair Procedures RANL-STA (Remote Analog Line (Station) Port) S8700 | 8710 / S8500 MO Name in Alarm...

  • Page 1919

    RANL-STA (Remote Analog Line (Station) Port) Table 704: Analog Line Error Log Entries (continued) Error Aux Associated Test Alarm...

  • Page 1920

    Communication Manager Maintenance-Object Repair Procedures e. Error Type 513: Test #48 may cause some terminal equipment to ring briefly during...

  • Page 1921

    RANL-STA (Remote Analog Line (Station) Port) Table 705: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation...

  • Page 1922

    Communication Manager Maintenance-Object Repair Procedures Table 705: Test #35 Battery Feed Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1923

    RANL-STA (Remote Analog Line (Station) Port) Table 706: Test #36 Station Status and Translation Audits and Updates (continued) Error...

  • Page 1924

    Communication Manager Maintenance-Object Repair Procedures Station Present Test (or Ringing Application Test) (#48) This test applies momentary ringing voltage to...

  • Page 1925

    RANL-STA (Remote Analog Line (Station) Port) Table 707: Test #48 Station Present Test (continued) Error Test Description / Recommendation...

  • Page 1926

    Communication Manager Maintenance-Object Repair Procedures RDIG-STA (Remote Digital Station) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT...

  • Page 1927

    RDIG-STA (Remote Digital Station) Downloading of Terminal Parameters Programmable Terminals The following information describes how maintenance software interacts with...

  • Page 1928

    Communication Manager Maintenance-Object Repair Procedures Nonvolatile Memory Nonvolatile memory stores downloadable parameters in programmable terminals. Once the terminal is downloaded,...

  • Page 1929

    RDIG-STA (Remote Digital Station) 3. Terminal Administration A downloadable terminal is automatically downloaded when translation changes associated with downloadable...

  • Page 1930

    Communication Manager Maintenance-Object Repair Procedures Demand Download Actions 1. Busyout/Release Command A maintenance demand busyout/release request for a station will...

  • Page 1931

    RDIG-STA (Remote Digital Station) Possible reasons for no terminal download include: ● Terminal is off-hook. ● Terminal detected a...

  • Page 1932

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0: run the short test sequence first. If every test passes,...

  • Page 1933

    RDIG-STA (Remote Digital Station) j. Error Type 2304: internal system error. No action is necessary. k. Error Type 2305...

  • Page 1934

    Communication Manager Maintenance-Object Repair Procedures Digital Line Electronic Power Feed/Positive Temperature Coefficient/PPF Test (#11) This is an Electronic Power Feed...

  • Page 1935

    RDIG-STA (Remote Digital Station) Table 710: Test #11 Digital Line Electronic Power Feed Test (continued) Error Test Description /...

  • Page 1936

    Communication Manager Maintenance-Object Repair Procedures Table 711: Test #16 DIG-LINE Station Lamp Updates Test (continued) Error Test Description / Recommendation...

  • Page 1937

    RDIG-STA (Remote Digital Station) Table 711: Test #16 DIG-LINE Station Lamp Updates Test (continued) Error Test Description / Recommendation...

  • Page 1938

    Communication Manager Maintenance-Object Repair Procedures Table 712: Test #17 Station (Digital) Audits Test Error Test Description / Recommendation Code Result...

  • Page 1939

    RDIG-STA (Remote Digital Station) Table 712: Test #17 Station (Digital) Audits Test (continued) Error Test Description / Recommendation Code...

  • Page 1940

    Communication Manager Maintenance-Object Repair Procedures REM-OFF (Remote Office) S8700 | 8710 / S8500 MO Name in Alarm Initial SAT Command...

  • Page 1941

    REM-OFF (Remote Office) The aux data associated with this error indicates whether the endpoint that failed to respond was...

  • Page 1942

    Communication Manager Maintenance-Object Repair Procedures RING-GEN (Analog Ring Generator) S8700 | 8710 MO Name in Alarm Initial SAT Command to...

  • Page 1943

    RING-GEN (Analog Ring Generator) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1944

    Communication Manager Maintenance-Object Repair Procedures e. See EXT-DEV (External device alarm) on page 1240 for a description of this test....

  • Page 1945

    RING-GEN (Analog Ring Generator) Table 715: Test #117 Analog Ring Generator Initialization Test (continued) Error Test Description / Recommendation...

  • Page 1946

    Communication Manager Maintenance-Object Repair Procedures Table 716: Test #118 Analog Ring Generator Query Test (continued) Error Test Description / Recommendation...

  • Page 1947

    RING-GEN (Analog Ring Generator) Table 716: Test #118 Analog Ring Generator Query Test (continued) Error Test Description / Recommendation...

  • Page 1948

    Communication Manager Maintenance-Object Repair Procedures Table 716: Test #118 Analog Ring Generator Query Test (continued) Error Test Description / Recommendation...

  • Page 1949

    RMB (Remote Maintenance Board) RMB (Remote Maintenance Board) MO Name in Alarm Initial SAT Command to Run Full Name...

  • Page 1950

    Communication Manager Maintenance-Object Repair Procedures RMB-REPORT (Remote Maintenance Board - Report) MO Name in Alarm Alarm Initial SAT Full Name...

  • Page 1951

    RMC-ENV (Power/Fan Sensors) RMC-ENV (Power/Fan Sensors) G600 only MO Name in Alarm Initial Command to Run Full Name of...

  • Page 1952

    Communication Manager Maintenance-Object Repair Procedures Figure 113: Fan Removal fndpremv LJK 102600 Hardware Error Log Entries and Test to Clear...

  • Page 1953

    RMC-ENV (Power/Fan Sensors) (e.g., fan blockage), a single event may be an anomaly that eventually clears. However, a repeating...

  • Page 1954

    Communication Manager Maintenance-Object Repair Procedures Table 719: TEST #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code...

  • Page 1955

    RMC-ENV (Power/Fan Sensors) Table 719: TEST #122 Cabinet Temperature Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1956

    Communication Manager Maintenance-Object Repair Procedures SEC-CDR (Call Detail Recording Link) S8700 | 8710 / S8500 See PRI-CDR (Call Detail Recording...

  • Page 1957

    SER-BUS (Serial communication bus) SER-BUS (Serial communication bus) G650 MO name Alarm level Initial SAT command to run Full...

  • Page 1958

    Communication Manager Maintenance-Object Repair Procedures Figure 114: Wiring diagram for serial bus data and clock leads 1958 Maintenance Procedures for...

  • Page 1959

    SER-BUS (Serial communication bus) Figure 115: G650 Cabinet Environmental Hardware Components Use status environment to obtain: ● Inlet temperature...

  • Page 1960

    Communication Manager Maintenance-Object Repair Procedures ● Source of input power - AC, DC, or both ● Input power - Indicates...

  • Page 1961

    SER-BUS (Serial communication bus) Serial Bus problem appeared.) Also examine which power supplies the system is unable to show...

  • Page 1962

    Communication Manager Maintenance-Object Repair Procedures After cabling changes are made and verified, power must be restored to the port network....

  • Page 1963

    SER-BUS (Serial communication bus) Serial bus communications test (#1531) The TN2312BP IPSI requests status information from the power supplies...

  • Page 1964

    Communication Manager Maintenance-Object Repair Procedures Table 720: Test 1531 Serial bus status (continued) Error Test Description and recommendation code result...

  • Page 1965

    SER-BUS (Serial communication bus) Table 720: Test 1531 Serial bus status (continued) Error Test Description and recommendation code result...

  • Page 1966

    Communication Manager Maintenance-Object Repair Procedures Table 720: Test 1531 Serial bus status (continued) Error Test Description and recommendation code result...

  • Page 1967

    SER-BUS (Serial communication bus) Table 720: Test 1531 Serial bus status (continued) Error Test Description and recommendation code result...

  • Page 1968

    Communication Manager Maintenance-Object Repair Procedures SIP-BCH (SIP B Channel) S8700 | 8710 / S8500 / S8300 No maintenance diagnostic tests...

  • Page 1969

    SIP-BCH (SIP B Channel) Notes: a. Error Type 18: Indicates that this specific SIP trunk group member has been...

  • Page 1970

    Communication Manager Maintenance-Object Repair Procedures SIP-SGRP (SIP Signaling Group) S8700 | 8710 / S8500 / S8300 MO Name Alarm Initial...

  • Page 1971

    SIP-SGRP (SIP Signaling Group) Table 721: SIP-SGRP Signaling Group Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1972

    Communication Manager Maintenance-Object Repair Procedures g. Error Type 1025: the signaling group has been placed into a BYPASS condition because...

  • Page 1973

    SIP-SGRP (SIP Signaling Group) System Technician-Demanded Tests: Descriptions and Error Codes Always Investigate tests in the order presented in...

  • Page 1974

    Communication Manager Maintenance-Object Repair Procedures Table 722: Test #1386 CLAN Ethernet Status Test (continued) Error Test Description / Recommendation Code...

  • Page 1975

    SIP-SGRP (SIP Signaling Group) If the PING is successful, this test looks at the PING round-trip delay. If a...

  • Page 1976

    Communication Manager Maintenance-Object Repair Procedures Table 723: Test #1387 SIP Signaling Group Ping Test (continued) Error Test Description / Recommendation...

  • Page 1977

    SIP-SGRP (SIP Signaling Group) MedPro Status Test (#1392) This test is nondestructive. This test determines if at least one...

  • Page 1978

    Communication Manager Maintenance-Object Repair Procedures S-SYN-BD (Speech Synthesis Circuit Pack) S8700 | 8710 / S8500 MO name Alarm Level Initial...

  • Page 1979

    S-SYN-PT (Speech Synthesis Port) S-SYN-PT (Speech Synthesis Port) S8700 | 8710 / S8500 MO name Alarm Level Initial SAT...

  • Page 1980

    Communication Manager Maintenance-Object Repair Procedures Table 725: Speech Synthesis Port Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 1981

    S-SYN-PT (Speech Synthesis Port) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 1982

    Communication Manager Maintenance-Object Repair Procedures Table 727: TEST #6 NPE Crosstalk Test Error Test Description / Recommendation Code Result ABRT...

  • Page 1983

    S-SYN-PT (Speech Synthesis Port) Table 727: TEST #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1984

    Communication Manager Maintenance-Object Repair Procedures Table 728: TEST #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 1985

    S-SYN-PT (Speech Synthesis Port) Speech Synthesis DTMF Receiver Test (#163) A series of dual-tone multifrequency (DTMF) tones are conferenced...

  • Page 1986

    Communication Manager Maintenance-Object Repair Procedures Speech Synthesis DTMF Receiver Inquiry Test (#164) This test determines the sanity of the port’s...

  • Page 1987

    S-SYN-PT (Speech Synthesis Port) Table 731: TEST #165 Speech Synthesis DSP Tone Test Error Test Description / Recommendation Code...

  • Page 1988

    Communication Manager Maintenance-Object Repair Procedures Speech Synthesis Memory Test (#166) The encoded speech for the Speech Synthesis circuit pack is...

  • Page 1989

    S-SYN-PT (Speech Synthesis Port) Table 732: TEST #166 Speech Synthesis Memory Test (continued) Error Test Description / Recommendation Code...

  • Page 1990

    Communication Manager Maintenance-Object Repair Procedures Speech Synthesis PSS Handshake Test (#168) This test verifies control functionality between the on-board microprocessor...

  • Page 1991

    S-SYN-PT (Speech Synthesis Port) Speech Synthesis Parameter Update Test (#169) This test updates the dual-tone multifrequency (DTMF) interdigit time-out...

  • Page 1992

    Communication Manager Maintenance-Object Repair Procedures SN-CONF (Switch Node Configuration) S8700 MC only MO Name Alarm Level Initial SAT Command to...

  • Page 1993

    SN-CONF (Switch Node Configuration) Error Log Entries and Test to Clear Values Table 736: SN-CONF Error Log Entries Error...

  • Page 1994

    Communication Manager Maintenance-Object Repair Procedures c. Error Type 6000: no neighbor link is administered, but the SNI has one. If...

  • Page 1995

    SN-CONF (Switch Node Configuration) Aux Data Test 759 (slot no.) FAIL Code 15 115 16 116 17 117 18...

  • Page 1996

    Communication Manager Maintenance-Object Repair Procedures Configuration Audit (#759) This test is nondestructive. Note: Note: For descriptions of result codes for...

  • Page 1997

    SN-CONF (Switch Node Configuration) 2. If they are not lit, check that the fiber connections to the port network...

  • Page 1998

    Communication Manager Maintenance-Object Repair Procedures 4. If the PN’s LEDs are lit and there are multiple fibers to the distant...

  • Page 1999

    SN-CONF (Switch Node Configuration) Table 737: TEST #760 Processor Route Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 2000

    Communication Manager Maintenance-Object Repair Procedures SNC-BD (Switch Node Clock Circuit Pack) S8700 MC MO Name Alarm Level Initial SAT Command...

  • Page 2001

    SNC-BD (Switch Node Clock Circuit Pack) Figure 116: A Center Stage Switch Configuration EPN EPN EPN EPN EPN EPN...

  • Page 2002

    Communication Manager Maintenance-Object Repair Procedures SNC LEDs SNC circuit packs have the standard red, green, and yellow LEDs. The red...

  • Page 2003

    SNC-BD (Switch Node Clock Circuit Pack) 4. Use test alarm long clear category exp-intf. Do not busyout the Expansion...

  • Page 2004

    Communication Manager Maintenance-Object Repair Procedures 7. Wait 5 minutes for SNI-BD, SNI-PEER, FIBER-LK, and DS1C alarms to clear, or enter...

  • Page 2005

    SNC-BD (Switch Node Clock Circuit Pack) c. Error Type 18: the SNC circuit pack was busied out using busyout...

  • Page 2006

    Communication Manager Maintenance-Object Repair Procedures f. Error Type 769: the standby SNC determined that there is a problem communicating with...

  • Page 2007

    SNC-BD (Switch Node Clock Circuit Pack) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented...

  • Page 2008

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit Error Test Description / Recommendation Code Result 2100 ABRT...

  • Page 2009

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2010

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 103...

  • Page 2011

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2012

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 105...

  • Page 2013

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2014

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 107...

  • Page 2015

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2016

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 109...

  • Page 2017

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2018

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 113...

  • Page 2019

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2020

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 115...

  • Page 2021

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2022

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 117...

  • Page 2023

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2024

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 119...

  • Page 2025

    SNC-BD (Switch Node Clock Circuit Pack) Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code...

  • Page 2026

    Communication Manager Maintenance-Object Repair Procedures Table 739: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 0...

  • Page 2027

    SNC-BD (Switch Node Clock Circuit Pack) Table 740: TEST #760 Processor Route Audit Test (continued) Error Test Description /...

  • Page 2028

    Communication Manager Maintenance-Object Repair Procedures Table 740: TEST #760 Processor Route Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 2029

    SNC-BD (Switch Node Clock Circuit Pack) Failure Audit (#777) This test is nondestructive. This test queries an SNC for...

  • Page 2030

    Communication Manager Maintenance-Object Repair Procedures Table 741: TEST #777 Failure Audit (continued) Error Test Description / Recommendation Code Result 2306...

  • Page 2031

    SNC-BD (Switch Node Clock Circuit Pack) Table 741: TEST #777 Failure Audit (continued) Error Test Description / Recommendation Code...

  • Page 2032

    Communication Manager Maintenance-Object Repair Procedures Table 742: TEST #778 SNC On-Board Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2033

    SNC-BD (Switch Node Clock Circuit Pack) Table 742: TEST #778 SNC On-Board Test (continued) Error Test Description / Recommendation...

  • Page 2034

    Communication Manager Maintenance-Object Repair Procedures TPN Test (#779) This test is nondestructive. This test queries the SNC circuit pack for...

  • Page 2035

    SNC-BD (Switch Node Clock Circuit Pack) Table 743: TEST #779 TPN Test (continued) Error Test Description / Recommendation Code...

  • Page 2036

    Communication Manager Maintenance-Object Repair Procedures Switch Node Clock Reset Test (#780) This test is destructive. This test resets the SNC...

  • Page 2037

    SNC-BD (Switch Node Clock Circuit Pack) Table 744: TEST #780 Switch Node Clock Reset Test (continued) Error Test Description...

  • Page 2038

    Communication Manager Maintenance-Object Repair Procedures Table 744: TEST #780 Switch Node Clock Reset Test (continued) Error Test Description / Recommendation...

  • Page 2039

    SNC-LINK (Switch Node Clock Link) SNC-LINK (Switch Node Clock Link) S8700 MC MO Name Alarm Level Initial SAT Command...

  • Page 2040

    Communication Manager Maintenance-Object Repair Procedures Table 745: SNC-LINK Hardware Error Log Entries (continued) Error Aux SNI Associated Test Alarm On/Off...

  • Page 2041

    SNC-LINK (Switch Node Clock Link) 1. Use display errors to check the error log. 2. If a SNI-PEER error...

  • Page 2042

    Communication Manager Maintenance-Object Repair Procedures c. If the problem persists, replace the active SNC circuit pack. Otherwise: d. Insert an...

  • Page 2043

    SNC-REF (Switch Node Clock Reference) SNC-REF (Switch Node Clock Reference) S8700 MC MO Name Alarm Level Initial SAT Command...

  • Page 2044

    Communication Manager Maintenance-Object Repair Procedures Table 746: SNC Reference Error Log Entries (continued) Error Aux SNI Associated Test Alarm On/Off...

  • Page 2045

    SNC-REF (Switch Node Clock Reference) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below....

  • Page 2046

    Communication Manager Maintenance-Object Repair Procedures SNI-BD (SNI Circuit Pack) S8700 MC MO Name Alarm Level Initial SAT Command to Run...

  • Page 2047

    SNI-BD (SNI Circuit Pack) Figure 118: CSS Configuration with Unduplicated PNC and 1 Switch Node Carrier TN Numbers: EPN...

  • Page 2048

    Communication Manager Maintenance-Object Repair Procedures Figure 119: CSS Configuration with Duplicated PNC and 4 Switch Node Carriers EPN EPN EPN...

  • Page 2049

    SNI-BD (SNI Circuit Pack) Remote PNs A DS1 converter complex can used to provide connectivity to a remotely located...

  • Page 2050

    Communication Manager Maintenance-Object Repair Procedures SNI Administration and SNI Board Insertion The circuit packs in the switch node carrier will...

  • Page 2051

    SNI-BD (SNI Circuit Pack) Clear Firmware-Counters Command SNI firmware generates error reports autonomously. This takes place independently of technician-demanded...

  • Page 2052

    Communication Manager Maintenance-Object Repair Procedures Replacing an SNI Circuit Pack— Duplicated PNC ! WARNING: WARNING: On a system with duplicated...

  • Page 2053

    SNI-BD (SNI Circuit Pack) Switch Node Interface Manual Loop Back Procedure This procedure is destructive. Use this procedure when...

  • Page 2054

    Communication Manager Maintenance-Object Repair Procedures If this procedure is run on both endpoints on a fiber link (Expansion Interface circuit...

  • Page 2055

    SNI-BD (SNI Circuit Pack) Figure 121: Interconnection of Lightwave Transceiver Transmit/Receive Jacks Back Skin of Cabinet Lightwave Transceiver Rx...

  • Page 2056

    Communication Manager Maintenance-Object Repair Procedures Table 748: SNI Board Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 2057

    SNI-BD (SNI Circuit Pack) d. Error Type 18: the SNI circuit pack was busied out using busyout board location....

  • Page 2058

    Communication Manager Maintenance-Object Repair Procedures 1. Enter display alarms and display errors and follow the procedures for any on-board SNI-BD...

  • Page 2059

    SNI-BD (SNI Circuit Pack) k. Error Type 1537: excessive slips have occurred. Follow the steps for diagnosing synchronization problems...

  • Page 2060

    Communication Manager Maintenance-Object Repair Procedures SNI Circuit Path Test (#755) This test is nondestructive test of the circuit path. Table...

  • Page 2061

    SNI-BD (SNI Circuit Pack) Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2062

    Communication Manager Maintenance-Object Repair Procedures Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2063

    SNI-BD (SNI Circuit Pack) Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2064

    Communication Manager Maintenance-Object Repair Procedures Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2065

    SNI-BD (SNI Circuit Pack) Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2066

    Communication Manager Maintenance-Object Repair Procedures Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2067

    SNI-BD (SNI Circuit Pack) Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2068

    Communication Manager Maintenance-Object Repair Procedures Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2069

    SNI-BD (SNI Circuit Pack) Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2070

    Communication Manager Maintenance-Object Repair Procedures Table 749: TEST #755 SNI Circuit Path Test (continued) Error Test Description / Recommendation Code...

  • Page 2071

    SNI-BD (SNI Circuit Pack) SNI Off-Board Destructive Facility Test (#756) This test is destructive. The SNI runs a destructive...

  • Page 2072

    Communication Manager Maintenance-Object Repair Procedures Table 750: TEST #756 SNI Off-Board Destructive Facility Test (continued) Error Test Description / Recommendation...

  • Page 2073

    SNI-BD (SNI Circuit Pack) Table 750: TEST #756 SNI Off-Board Destructive Facility Test (continued) Error Test Description / Recommendation...

  • Page 2074

    Communication Manager Maintenance-Object Repair Procedures Table 751: TEST #757 SNI Destructive Facility Test (continued) Error Test Description / Recommendation Code...

  • Page 2075

    SNI-BD (SNI Circuit Pack) Table 751: TEST #757 SNI Destructive Facility Test (continued) Error Test Description / Recommendation Code...

  • Page 2076

    Communication Manager Maintenance-Object Repair Procedures Incorrectly Connected Administered Fibers Some physically connected fibers that do not match fiber administration can...

  • Page 2077

    SNI-BD (SNI Circuit Pack) 2. Run test led to a port network as described above to verify this fiber...

  • Page 2078

    Communication Manager Maintenance-Object Repair Procedures Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 2306...

  • Page 2079

    SNI-BD (SNI Circuit Pack) Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 102...

  • Page 2080

    Communication Manager Maintenance-Object Repair Procedures Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 104...

  • Page 2081

    SNI-BD (SNI Circuit Pack) Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 106...

  • Page 2082

    Communication Manager Maintenance-Object Repair Procedures Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 108...

  • Page 2083

    SNI-BD (SNI Circuit Pack) Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 112...

  • Page 2084

    Communication Manager Maintenance-Object Repair Procedures Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 114...

  • Page 2085

    SNI-BD (SNI Circuit Pack) Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 116...

  • Page 2086

    Communication Manager Maintenance-Object Repair Procedures Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 118...

  • Page 2087

    SNI-BD (SNI Circuit Pack) Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 120...

  • Page 2088

    Communication Manager Maintenance-Object Repair Procedures Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 137...

  • Page 2089

    SNI-BD (SNI Circuit Pack) Table 752: TEST #759 Configuration Audit (continued) Error Test Description / Recommendation Code Result 140...

  • Page 2090

    Communication Manager Maintenance-Object Repair Procedures Switch Node Interface Reset Test (#761) This test is destructive. This test resets the SNI...

  • Page 2091

    SNI-BD (SNI Circuit Pack) Table 753: TEST #761 Switch Node Interface Reset Test (continued) Error Test Description / Recommendation...

  • Page 2092

    Communication Manager Maintenance-Object Repair Procedures Table 753: TEST #761 Switch Node Interface Reset Test (continued) Error Test Description / Recommendation...

  • Page 2093

    SNI-BD (SNI Circuit Pack) Packet Neighbor Link Test (#767) This test is nondestructive. This test checks the packet path...

  • Page 2094

    Communication Manager Maintenance-Object Repair Procedures Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2095

    SNI-BD (SNI Circuit Pack) Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2096

    Communication Manager Maintenance-Object Repair Procedures Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2097

    SNI-BD (SNI Circuit Pack) Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2098

    Communication Manager Maintenance-Object Repair Procedures Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2099

    SNI-BD (SNI Circuit Pack) Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2100

    Communication Manager Maintenance-Object Repair Procedures Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2101

    SNI-BD (SNI Circuit Pack) Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2102

    Communication Manager Maintenance-Object Repair Procedures Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2103

    SNI-BD (SNI Circuit Pack) Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2104

    Communication Manager Maintenance-Object Repair Procedures Table 754: TEST #767 Packet Neighbor Link Test (continued) Error Test Description / Recommendation Code...

  • Page 2105

    SNI-BD (SNI Circuit Pack) Table 755: TEST #777 Failure Audit (continued) Error Test Description / Recommendation Code Result 2100...

  • Page 2106

    Communication Manager Maintenance-Object Repair Procedures Table 755: TEST #777 Failure Audit (continued) Error Test Description / Recommendation Code Result FAIL...

  • Page 2107

    SNI-BD (SNI Circuit Pack) SNI Fiber Out of Frame Query (#989) This test is nondestructive. The SNI circuit pack...

  • Page 2108

    Communication Manager Maintenance-Object Repair Procedures Table 756: TEST #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 2109

    SNI-BD (SNI Circuit Pack) Table 756: TEST #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 2110

    Communication Manager Maintenance-Object Repair Procedures Table 756: TEST #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 2111

    SNI-BD (SNI Circuit Pack) Table 756: TEST #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 2112

    Communication Manager Maintenance-Object Repair Procedures Table 756: TEST #989 SNI Fiber Out of Frame Query (continued) Error Test Description /...

  • Page 2113

    SNI-PEER (SNI Peer Link) SNI-PEER (SNI Peer Link) S8700 MC only MO Name Alarm Level Initial SAT Command to...

  • Page 2114

    Communication Manager Maintenance-Object Repair Procedures Table 757: SNI-PEER Hardware Error Log Entries (continued) Error Aux SNI Associated Test Alarm On/Off...

  • Page 2115

    SNI-PEER (SNI Peer Link) Notes: For every error in Table 757: SNI-PEER Hardware Error Log Entries on page 2113,...

  • Page 2116

    Communication Manager Maintenance-Object Repair Procedures Procedure 2 If either of the two patterns described before are present, then the clock...

  • Page 2117

    SRP-EPN SRP-EPN S8700 MC only MO Name Alarm Level Full Name of MO SRP-EPN MAJ SRP-EPN The Survivable Remote...

  • Page 2118

    Communication Manager Maintenance-Object Repair Procedures STA-FWDL MO Name Alarm Level Initial Craft Command To Run Full Name of MO STA-FWDL...

  • Page 2119

    STA-FWDL Downloading firmware to DCP stations You can download updated firmware to a range of up to 1000 Avaya...

  • Page 2120

    Communication Manager Maintenance-Object Repair Procedures Read the image into memory Before you can download firmware to the target stations, you...

  • Page 2121

    STA-FWDL Schedule the download You can download the new firmware image immediately or schedule the download for a later...

  • Page 2122

    Communication Manager Maintenance-Object Repair Procedures Troubleshooting firmware download problems You cannot start a station download while there are active STA-FWDL...

  • Page 2123

    STA-FWDL Table 758: STA-FWDL Hardware Error Log entries (continued) Error Aux Associated Alarm On/Off Test to Clear Value Type...

  • Page 2124

    Communication Manager Maintenance-Object Repair Procedures Table 759: Error Type 257 Aux Data descriptions (continued) Aux Description Data 14 Station firmware...

  • Page 2125

    STA-FWDL Table 760: Error Type 513 Aux Data descriptions (continued) Aux Description Data 13 Two consecutive terminals failed to...

  • Page 2126

    Communication Manager Maintenance-Object Repair Procedures Table 761: Schedule States of status firmware station-download command (continued) State Schedule Description Done? Failed...

  • Page 2127

    STA-FWDL Table 762: Reason Codes for status firmware station-download command (continued) Reason Status Description Code 3 ABRT The terminal...

  • Page 2128

    Communication Manager Maintenance-Object Repair Procedures STRAT-3 (Stratum-3 Clock) S8700 MC only MO Name Alarm Level Initial SAT Command to Run...

  • Page 2129

    STRAT-3 (Stratum-3 Clock) Figure 122: Stratum-3 Clock Hardware Configuration DS1 DS1 TN464 PPN TN464 TN767 TN767 or or Tone-...

  • Page 2130

    Communication Manager Maintenance-Object Repair Procedures Stratum-3 Clock LED Strategy Note: Note: When looking in the Stratum-3 cabinet, “A” card is...

  • Page 2131

    STRAT-3 (Stratum-3 Clock) The output of the CI and PAI cards go directly to the TN780 Tone-Clock circuit pack...

  • Page 2132

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 764: Stratum-3 Clock Error Log Entries...

  • Page 2133

    STRAT-3 (Stratum-3 Clock) f. Error Type 769: this Error Type corresponds to FAIL code 8 of the Stratum-3 Clock...

  • Page 2134

    Communication Manager Maintenance-Object Repair Procedures If the alarm is MAJOR: ● Check connections between the Stratum-3 clock and the switch....

  • Page 2135

    STRAT-3 (Stratum-3 Clock) j. Error Type 1793: this error can be caused by one of the following conditions: ●...

  • Page 2136

    Communication Manager Maintenance-Object Repair Procedures Table 766: TEST #161 Loop-Around Test Error Test Description / Recommendation Code Result 1001 ABRT...

  • Page 2137

    STRAT-3 (Stratum-3 Clock) Table 766: TEST #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 1 FAIL...

  • Page 2138

    Communication Manager Maintenance-Object Repair Procedures Table 766: TEST #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 2...

  • Page 2139

    STRAT-3 (Stratum-3 Clock) Table 766: TEST #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 8 FAIL...

  • Page 2140

    Communication Manager Maintenance-Object Repair Procedures Table 766: TEST #161 Loop-Around Test (continued) Error Test Description / Recommendation Code Result 16...

  • Page 2141

    SVC-SLOT (Service Slot) SVC-SLOT (Service Slot) S8700 | 8710 / S8500 MO Name Alarm Level Initial Command to Run...

  • Page 2142

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 767: Service Slot Error Log Entries...

  • Page 2143

    SYNC (Port-Network Synchronization) SYNC (Port-Network Synchronization) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to...

  • Page 2144

    Communication Manager Maintenance-Object Repair Procedures For DS1- or BRI-based synchronization, a particular DS1 or PRI interface is configured as the...

  • Page 2145

    SYNC (Port-Network Synchronization) S8700 IP IP-Connected S8700 Media Server Sync Operation For an S8700 IP Connect system, its port...

  • Page 2146

    Communication Manager Maintenance-Object Repair Procedures Clock Synchronization Note: Note: S8700 MC: Stratum-3 clocking is not available for a PN where...

  • Page 2147

    SYNC (Port-Network Synchronization) ● When both the primary and secondary source become valid, the system switches to the primary...

  • Page 2148

    Communication Manager Maintenance-Object Repair Procedures DS1 and UDS1 circuit packs can be administered with slip detection enabled using the Slip...

  • Page 2149

    SYNC (Port-Network Synchronization) Table 769 lists circuit packs that can report slips and related circuit packs whose hardware problems...

  • Page 2150

    Communication Manager Maintenance-Object Repair Procedures Figure 125: Synchronization Troubleshooting, Fig. 1 of 5 Use display errors and follow the repair...

  • Page 2151

    SYNC (Port-Network Synchronization) Figure 126: Synchronization Troubleshooting, Fig. 2 of 5 There is an administration discrepancy. This system is...

  • Page 2152

    Communication Manager Maintenance-Object Repair Procedures Figure 127: Synchronization Troubleshooting, Fig. 3 of 5 From A tone clock is acting as...

  • Page 2153

    SYNC (Port-Network Synchronization) Figure 128: Synchronization Troubleshooting, Fig. 4 of 5 From Figure 1, 2, or 3 D For...

  • Page 2154

    Communication Manager Maintenance-Object Repair Procedures Figure 129: Synchronization Troubleshooting, Fig 5 of 5 The synchronization issue covers a large portion...

  • Page 2155

    SYNC (Port-Network Synchronization) Figure 130: Synchronization Troubleshooting, Fig. 1 of 4 Slips Is synchronization No Enable enabled? synchronization. 1...

  • Page 2156

    Communication Manager Maintenance-Object Repair Procedures Figure 131: Synchronization Troubleshooting, Fig. 2 of 4 From Retranslate to A have DS1 operate...

  • Page 2157

    SYNC (Port-Network Synchronization) Figure 132: Synchronization Troubleshooting, Fig. 3 of 4 B Slips on Yes Is there a Yes...

  • Page 2158

    Communication Manager Maintenance-Object Repair Procedures Figure 133: Synchronization Troubleshooting, Fig. 4 of 4 C From Fig 1 Yes Is reference...

  • Page 2159

    SYNC (Port-Network Synchronization) Notes for Sheet 1 through Sheet 5 flowcharts. (When checking for slip errors, use the previous...

  • Page 2160

    Communication Manager Maintenance-Object Repair Procedures problems next. See the DS1-BD and/or UDS1-BD for the error log entries associated with the...

  • Page 2161

    SYNC (Port-Network Synchronization) the EI or the SNI on the previously active PNC. Replace one at a time and...

  • Page 2162

    Communication Manager Maintenance-Object Repair Procedures Figure 134: Manual Loop-Around for Facility Fault Sectionalization on page 2162 shows a sequence of...

  • Page 2163

    SYNC (Port-Network Synchronization) Figure 135: Facility Fault Sectionalization START (DS1 Interface refers to the TN722, TN767 or TN464 circuit...

  • Page 2164

    Communication Manager Maintenance-Object Repair Procedures Notes to Facility Fault Sectionalization Flowchart 1. Loop transmit to receive on the system side....

  • Page 2165

    SYNC (Port-Network Synchronization) Synchronization Switches away from Current Timing Reference Synchronization changes away from a DS1 reference (primary or...

  • Page 2166

    Communication Manager Maintenance-Object Repair Procedures The amber and green LED patterns for TN768, TN780, and TN2182 Tone-Clock circuit packs are...

  • Page 2167

    SYNC (Port-Network Synchronization) Table 771: Synchronization Maintenance Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 2168

    Communication Manager Maintenance-Object Repair Procedures 4. Enter test tone-clock location long to test the active Tone-Clock circuit pack in the...

  • Page 2169

    SYNC (Port-Network Synchronization) 2. Test the active Tone-Clock circuit pack in the master port network using test tone-clock location...

  • Page 2170

    Communication Manager Maintenance-Object Repair Procedures ● Replace the active Expansion Interface circuit pack in the master port network. ● In...

  • Page 2171

    SYNC (Port-Network Synchronization) ● In a CSS configuration, replace the Switch Node Interface circuit pack connected to the active...

  • Page 2172

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 1: problem with the primary DS1 reference. It is cleared when...

  • Page 2173

    SYNC (Port-Network Synchronization) Bus Clock Test #148 passes successfully. If Test #148 fails with an Error Code 2 through...

  • Page 2174

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes S8700 MC: If Stratum 3 is administered using...

  • Page 2175

    SYS-LINK (System Links) SYS-LINK (System Links) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to...

  • Page 2176

    Communication Manager Maintenance-Object Repair Procedures Identifying a System Link In order to trace problems associated with a system link, it...

  • Page 2177

    SYS-LINK (System Links) Note: Note: For systems using ATM-EI (TN2305/6 circuit packs) and where link alarms are present, see...

  • Page 2178

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 257: the link has experienced uplink flow control, and the endpoint may...

  • Page 2179

    SYS-LINK (System Links) h. Error Type 1793: This error indicates that the link has experienced slow transmit rate due...

  • Page 2180

    Communication Manager Maintenance-Object Repair Procedures System Link Status (#985) This test is nondestructive. This test queries the switch for the...

  • Page 2181

    SYS-PRNT (System Printer) SYS-PRNT (System Printer) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to...

  • Page 2182

    Communication Manager Maintenance-Object Repair Procedures 3. Verify the availability of the external SYS-PRNT output device. Make sure that the output...

  • Page 2183

    SYS-PRNT (System Printer) Table 777: Aux Data, Error Type 257 Aux Description Data 1 No C-LAN port available. See...

  • Page 2184

    Communication Manager Maintenance-Object Repair Procedures Link Tear Down Test (#213) This test is destructive. The Link Tear Down test disconnects...

  • Page 2185

    SYS-PRNT (System Printer) Link Retry Test (#215) This test sends a message to the System Printer management software process...

  • Page 2186

    Communication Manager Maintenance-Object Repair Procedures SYSTEM (System) S8700 | 8710 / S8500 MO Name Alarm Level Initial Command to Run1...

  • Page 2187

    SYSTEM (System) Table 780: System Error Log Entries (continued) Error Aux Associated Alarm On/Off Test to Clear Value Type...

  • Page 2188

    Communication Manager Maintenance-Object Repair Procedures k. Error 6103: an application alarm occurred on the standby server. See note (l) to...

  • Page 2189

    SYSTEM (System) Table 781: SYSTEM Error 605 Aux Data, Failure of Planned Interchange (continued) 1361 (d) 4 SW-CTL failure...

  • Page 2190

    Communication Manager Maintenance-Object Repair Procedures d. Aux Data 1361, 1370, 1400, 1401: consult SW-CTL service documentation. Test SW-CTL on both...

  • Page 2191

    SYSTEM (System) b. Error Type 8: a System Restart Level 3 was requested. c. Error Type 9: a System...

  • Page 2192

    Communication Manager Maintenance-Object Repair Procedures TBRI-BD (TN2185 ISDN Trunk-Side BRI) S8700 | 8710 / S8500 MO Name Alarm Level Initial...

  • Page 2193

    TBRI-BD (TN2185 ISDN Trunk-Side BRI) Figure 136: Integrated Trunk-Side BRI, ISDN Interface Reference Points S PBX NT2 CO TE...

  • Page 2194

    Communication Manager Maintenance-Object Repair Procedures S/T 4-wire Basic Rate connection to an NT2 Termination1. T 4-wire Basic Rate interface to...

  • Page 2195

    TBRI-BD (TN2185 ISDN Trunk-Side BRI) Table 783: TBRI-BD Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 2196

    Communication Manager Maintenance-Object Repair Procedures d. Error Type 513: on-board hardware failure. Aux Data values correspond to the following detected...

  • Page 2197

    TBRI-BD (TN2185 ISDN Trunk-Side BRI) j. Error Type 1792 - 1795: the circuit pack is having problems transmitting/receiving data...

  • Page 2198

    Communication Manager Maintenance-Object Repair Procedures a LAPD parameter mismatch. LAPD should recover from this problem, but it may degrade the...

  • Page 2199

    TBRI-BD (TN2185 ISDN Trunk-Side BRI) LAN Receive Parity Error Counter Test (#595) This test is nondestructive. The test reads...

  • Page 2200

    Communication Manager Maintenance-Object Repair Procedures TBRI-PT (ISDN Trunk-Side BRI Port) S8700 | 8710 / S8500 / S8300 MO Name Alarm...

  • Page 2201

    TBRI-PT (ISDN Trunk-Side BRI Port) Figure 137: Integrated Trunk-Side BRI, ISDN Interface Reference points S PBX NT2 CO TE...

  • Page 2202

    Communication Manager Maintenance-Object Repair Procedures Figure notes:ISDN Interface Reference Point definitions LT Logical Terminal V Primary Rate user/network (asymmetrical) trunk...

  • Page 2203

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 785: TBRI-PT Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 2204

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 1: loss of continuity of Layer 1 to the far end. It...

  • Page 2205

    TBRI-PT (ISDN Trunk-Side BRI Port) i. Error Type 1281: this error occurs when the BRI NPE Crosstalk test (#617)...

  • Page 2206

    Communication Manager Maintenance-Object Repair Procedures s. Error Type 3588: the board receives D-channel data from the bus faster than it...

  • Page 2207

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 786: Aux Data Values for Error 3841–3942 (continued) Aux Data Type of Meaning...

  • Page 2208

    Communication Manager Maintenance-Object Repair Procedures Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Slip Query test (#1244) X...

  • Page 2209

    TBRI-PT (ISDN Trunk-Side BRI Port) Clear Error Counters Test (#270) This test is nondestructive. This test clears the error...

  • Page 2210

    Communication Manager Maintenance-Object Repair Procedures Table 788: Test #617 BRI NPE Crosstalk Test Error Test Description / Recommendation Code Result...

  • Page 2211

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 788: Test #617 BRI NPE Crosstalk Test (continued) Error Test Description / Recommendation...

  • Page 2212

    Communication Manager Maintenance-Object Repair Procedures Table 789: Test #618 BRI Port Local LAN Loop Around Error Test Description / Recommendation...

  • Page 2213

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 789: Test #618 BRI Port Local LAN Loop Around (continued) Error Test Description...

  • Page 2214

    Communication Manager Maintenance-Object Repair Procedures Table 790: Test #619 BRI Port Local TDM Loop Around Error Test Description / Recommendation...

  • Page 2215

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 790: Test #619 BRI Port Local TDM Loop Around (continued) Error Test Description...

  • Page 2216

    Communication Manager Maintenance-Object Repair Procedures CRC Error Counter Test (#623) This test is nondestructive. This test reads the BRI port’s...

  • Page 2217

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 792: Test #625 Receive FIFO Overflow Error Counter Test Error Test Description /...

  • Page 2218

    Communication Manager Maintenance-Object Repair Procedures The Pending Activation state indicates a problem with the channels, the wiring, or the TBRI-BD...

  • Page 2219

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 793: Test #1242 Level 1 Status Query (continued) Error Test Description / Recommendation...

  • Page 2220

    Communication Manager Maintenance-Object Repair Procedures Table 793: Test #1242 Level 1 Status Query (continued) Error Test Description / Recommendation Code...

  • Page 2221

    TBRI-PT (ISDN Trunk-Side BRI Port) Layer 3 Query Test (#1243) This test is nondestructive. This test is used to...

  • Page 2222

    Communication Manager Maintenance-Object Repair Procedures BRI Port Slip Query Test (#1244) This test is nondestructive. Slips occur when the transmitter...

  • Page 2223

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 795: Test #1244 BRI Port Slip Query Test (continued) Error Test Description /...

  • Page 2224

    Communication Manager Maintenance-Object Repair Procedures TBRI-TRK (Trunk-Side ISDN BRI Channel) S8700 | 8710 / S8500 / S8300 MO Name Alarm...

  • Page 2225

    TBRI-TRK (Trunk-Side ISDN BRI Channel) Hardware Error Log Entries and Test to Clear Values Table 796: TBRI-TRK Error Log...

  • Page 2226

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 2227

    TBRI-TRK (Trunk-Side ISDN BRI Channel) Table 797: Test #1251 Signaling Link State Test (continued) Error Test Description / Recommendation...

  • Page 2228

    Communication Manager Maintenance-Object Repair Procedures Table 798: Test #256 Service State Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 2229

    TBRI-TRK (Trunk-Side ISDN BRI Channel) Call State Audit Test (#257) This test is nondestructive. This test performs a call...

  • Page 2230

    Communication Manager Maintenance-Object Repair Procedures Table 799: Test #257 Call State Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 2231

    TBRI-TRK (Trunk-Side ISDN BRI Channel) Synchronous Commands You can demand a synchronous outgoing test call by using the following...

  • Page 2232

    Communication Manager Maintenance-Object Repair Procedures Table 800: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 2233

    TBRI-TRK (Trunk-Side ISDN BRI Channel) Table 800: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code...

  • Page 2234

    Communication Manager Maintenance-Object Repair Procedures Table 800: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 2235

    TBRI-TRK (Trunk-Side ISDN BRI Channel) Table 800: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code...

  • Page 2236

    Communication Manager Maintenance-Object Repair Procedures Table 800: Test #258 ISDN Test Call (continued) Error Test Description / Recommendation Code Result...

  • Page 2237

    TDM-BUS (TDM Bus) TDM-BUS (TDM Bus) S8700 | 8710 / S8500 MO Name Alarm Level Initial Command to Run1...

  • Page 2238

    Communication Manager Maintenance-Object Repair Procedures TDM-Bus Fault Detection and Isolation TDM-bus faults are usually caused by one of the following:...

  • Page 2239

    TDM-BUS (TDM Bus) Procedure 1: Isolating TDM-Bus Faults This procedure is an attempt to isolate the TDM-bus fault to...

  • Page 2240

    Communication Manager Maintenance-Object Repair Procedures In Procedure 2, an option of working either with one circuit pack at a time...

  • Page 2241

    TDM-BUS (TDM Bus) Procedure 3: Removing and Reinserting PN Control Circuit Packs This procedure removes and reinserts a PN’s...

  • Page 2242

    Communication Manager Maintenance-Object Repair Procedures 5. If the TDM-bus fault is still present, the suspected circuit pack was not the...

  • Page 2243

    TDM-BUS (TDM Bus) Part 2 1. Run set tone-clock to make the currently active Tone-Clock standby. 2. Run test...

  • Page 2244

    Communication Manager Maintenance-Object Repair Procedures 4. If every standby circuit pack has been tested but the TDM-bus failure still exists,...

  • Page 2245

    TDM-BUS (TDM Bus) After cabling changes are made and verified, power must be restored to the PN. Circuit packs...

  • Page 2246

    Communication Manager Maintenance-Object Repair Procedures 3. If none of the TDM-bus tests fail, extend the TDM bus to another carrier,...

  • Page 2247

    TDM-BUS (TDM Bus) Error Log Entries and Test to Clear Values Table 801: TDM Bus Error Log Entries Error...

  • Page 2248

    Communication Manager Maintenance-Object Repair Procedures c. Error Type 357: this error indicates the TDM bus was switched to the other...

  • Page 2249

    TDM-BUS (TDM Bus) Idle Time Slot Test on TDM bus A or B (#294) The Idle Time Slot test...

  • Page 2250

    Communication Manager Maintenance-Object Repair Procedures Control Channel Test (#296) This tests the integrity of the Control Channel bus by ensuring...

  • Page 2251

    TDM-BUS (TDM Bus) Digit Detection Test (#297) This test is executed on the Non-Control Channel bus. The Tone-Clock circuit...

  • Page 2252

    Communication Manager Maintenance-Object Repair Procedures TDM-CLK (TDM Bus Clock) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT...

  • Page 2253

    TDM-CLK (TDM Bus Clock) Table 805: Synchronization - Tone Clock Roles (continued) Tone-Clock Synchronization Initial External Backup External Internal...

  • Page 2254

    Communication Manager Maintenance-Object Repair Procedures Table 806: TDM Bus Clock Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 2255

    TDM-CLK (TDM Bus Clock) e. Error Type 257: the Tone-Clock circuit pack in PN 1 is not a TN780...

  • Page 2256

    Communication Manager Maintenance-Object Repair Procedures h. Error Type 1025: Processor/Tone-Clock circuit on-board maintenance has detected one or more clock slips,...

  • Page 2257

    TDM-CLK (TDM Bus Clock) j. Error Type 2049: S8700 MC The Tone-Clock circuit in the master port network was...

  • Page 2258

    Communication Manager Maintenance-Object Repair Procedures c. If not, replace the standby Tone-Clock circuit. See Replacing the IPSI or Tone-Clock Circuit...

  • Page 2259

    TDM-CLK (TDM Bus Clock) Notes: a. See XXX-BD (Common Port Circuit Pack/Media Module) on page 2539 for a descriptions...

  • Page 2260

    Communication Manager Maintenance-Object Repair Procedures Table 808: Test #148 TDM bus Clock Circuit Status Inquiry Test (continued) Error Test Description...

  • Page 2261

    TDM-CLK (TDM Bus Clock) Table 808: Test #148 TDM bus Clock Circuit Status Inquiry Test (continued) Error Test Description...

  • Page 2262

    Communication Manager Maintenance-Object Repair Procedures Note: Note: This test does not apply to the TN2182. Table 809: Test #149 TDM...

  • Page 2263

    TDM-CLK (TDM Bus Clock) Table 809: Test #149 TDM bus Clock Slip Inquiry Test (continued) Error Test Description /...

  • Page 2264

    Communication Manager Maintenance-Object Repair Procedures TDM bus Clock PPM Inquiry Test (#150) This test evaluates the quality of the synchronization...

  • Page 2265

    TDM-CLK (TDM Bus Clock) Table 810: Test #150 TDM bus Clock PPM Inquiry Test (continued) Error Test Description /...

  • Page 2266

    Communication Manager Maintenance-Object Repair Procedures S8700 MC Board Type Check Test (#574) This test verifies that a Tone-Clock circuit pack...

  • Page 2267

    TDM-CLK (TDM Bus Clock) Standby Reference Health Check Test (#651) This test evaluates the quality of the external synchronization...

  • Page 2268

    Communication Manager Maintenance-Object Repair Procedures TDMODULE (Trunk Data Module) S8700 | 8710 / S8500 The TDMODULE (Trunk Data Module) is...

  • Page 2269

    TIE-BD (Tie Trunk Circuit Pack) TIE-BD (Tie Trunk Circuit Pack) S8700 | 8710 / S8500 MO Name Alarm Level...

  • Page 2270

    Communication Manager Maintenance-Object Repair Procedures TIE-DS1 (DS1 Tie Trunk) S8700 | 8710 / S8500 / S8300 MO Name Alarm Level...

  • Page 2271

    TIE-DS1 (DS1 Tie Trunk) MM710 DS1 Interface Media Module. Throughout this TIE-DS1 section, the term DS1 Interface applies to...

  • Page 2272

    Communication Manager Maintenance-Object Repair Procedures Table 814: DS1 Tie Trunk Maintenance Error Log Entries (continued) Error Aux Associated Test Alarm...

  • Page 2273

    TIE-DS1 (DS1 Tie Trunk) b. Error Type 1: the DS1 Interface circuit pack or media module detects a hardware...

  • Page 2274

    Communication Manager Maintenance-Object Repair Procedures i. Error Type 769: the DS1 Interface circuit pack or media module detects a hardware...

  • Page 2275

    TIE-DS1 (DS1 Tie Trunk) System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 2276

    Communication Manager Maintenance-Object Repair Procedures Table 815: Test #6 NPE Crosstalk Test Error Test Description / Recommendation Code Result ABRT...

  • Page 2277

    TIE-DS1 (DS1 Tie Trunk) Table 815: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2278

    Communication Manager Maintenance-Object Repair Procedures Table 815: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2279

    TIE-DS1 (DS1 Tie Trunk) Conference Circuit Test (#7) Note: Note: S8500 / G700: This test aborts with Error Code...

  • Page 2280

    Communication Manager Maintenance-Object Repair Procedures Table 816: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2281

    TIE-DS1 (DS1 Tie Trunk) Table 816: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2282

    Communication Manager Maintenance-Object Repair Procedures Table 816: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2283

    TIE-DS1 (DS1 Tie Trunk) Table 816: Test #7 Conference Circuit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2284

    Communication Manager Maintenance-Object Repair Procedures Port Audit and Update Test (#36) This test sends port level translation data from switch...

  • Page 2285

    TIE-DS1 (DS1 Tie Trunk) Table 817: Test #36 Port Audit and Update Test (continued) Error Test Description / Recommendation...

  • Page 2286

    Communication Manager Maintenance-Object Repair Procedures DS1 Tie Trunk Seizure Test (#136) The DS1 Tie Trunk Seizure test is run to...

  • Page 2287

    TIE-DS1 (DS1 Tie Trunk) Table 818: Test #136 DS1 Tie Trunk Seizure Test (continued) Error Test Description / Recommendation...

  • Page 2288

    Communication Manager Maintenance-Object Repair Procedures Table 818: Test #136 DS1 Tie Trunk Seizure Test (continued) Error Test Description / Recommendation...

  • Page 2289

    TIE-DS1 (DS1 Tie Trunk) Table 818: Test #136 DS1 Tie Trunk Seizure Test (continued) Error Test Description / Recommendation...

  • Page 2290

    Communication Manager Maintenance-Object Repair Procedures Table 818: Test #136 DS1 Tie Trunk Seizure Test (continued) Error Test Description / Recommendation...

  • Page 2291

    TBRI-PT (ISDN Trunk-Side BRI Port) TBRI-PT (ISDN Trunk-Side BRI Port) MO Name Alarm Level Initial Command to Run* Full...

  • Page 2292

    Communication Manager Maintenance-Object Repair Procedures Table 819: TBRI-PT Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 2293

    TBRI-PT (ISDN Trunk-Side BRI Port) b. Error Type 1: loss of continuity of Layer 1 to the far-end. It...

  • Page 2294

    Communication Manager Maintenance-Object Repair Procedures i. Error Type 1537: the board received a bad Cyclical Redundancy Check (CRC) over the...

  • Page 2295

    TBRI-PT (ISDN Trunk-Side BRI Port) s. Error Type 3590: an activated BRI port receives a frame containing a DLCI...

  • Page 2296

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 2297

    TBRI-PT (ISDN Trunk-Side BRI Port) Clear Error Counters Test (#270) This test is nondestructive. This test clears the various...

  • Page 2298

    Communication Manager Maintenance-Object Repair Procedures Receive FIFO Overflow Error Counter Test (#625) This test is nondestructive. This test reads and...

  • Page 2299

    TBRI-PT (ISDN Trunk-Side BRI Port) Layer 3 Query Test (#1243) This test is nondestructive. This test is used to...

  • Page 2300

    Communication Manager Maintenance-Object Repair Procedures Table 825: TEST #1243 Layer 3 Query (continued) Error Test Description/ Recommendation Code Result 1187...

  • Page 2301

    TBRI-PT (ISDN Trunk-Side BRI Port) Table 826: TEST #1244 Slip Alarm Inquiry Test Error Test Description/ Recommendation Code Result...

  • Page 2302

    Communication Manager Maintenance-Object Repair Procedures TIE-TRK (Analog Tie Trunk) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT...

  • Page 2303

    TIE-TRK (Analog Tie Trunk) A tie trunk port can also be administered as an access endpoint which is a...

  • Page 2304

    Communication Manager Maintenance-Object Repair Procedures Additional in-line testing is performed whenever a call is in progress, logging errors that occur...

  • Page 2305

    TIE-TRK (Analog Tie Trunk) Table 828: TIE Trunk Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 2306

    Communication Manager Maintenance-Object Repair Procedures b. Error Type 1: digit time-out. This occurs when the far-end PBX began transmitting digits...

  • Page 2307

    TIE-TRK (Analog Tie Trunk) o. Error Type 2305: reorder message. The trunk could not be seized. This error causes...

  • Page 2308

    Communication Manager Maintenance-Object Repair Procedures Order of Investigation Short Test Long Test D/ND1 Sequence Sequence Port Audit and Update test...

  • Page 2309

    TIE-TRK (Analog Tie Trunk) Table 829: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2310

    Communication Manager Maintenance-Object Repair Procedures Table 829: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2311

    TIE-TRK (Analog Tie Trunk) Looparound and Conference Circuit Test (#33) This test verifies signal transmission and conferencing capabilities of...

  • Page 2312

    Communication Manager Maintenance-Object Repair Procedures Table 830: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 2313

    TIE-TRK (Analog Tie Trunk) Table 830: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 2314

    Communication Manager Maintenance-Object Repair Procedures Table 830: Test #33 Looparound and Conference Circuit Test (continued) Error Test Description / Recommendation...

  • Page 2315

    TIE-TRK (Analog Tie Trunk) Table 831: Test #36 Audit Update Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2316

    Communication Manager Maintenance-Object Repair Procedures Tie Trunk Seizure Test (#73) and Tie Trunk Dial Test (#747) For wink-start, delay-dial and...

  • Page 2317

    TIE-TRK (Analog Tie Trunk) Table 832: Test #73,#747 Tie Trunk Seizure Test (continued) Error Test Description / Recommendation Code...

  • Page 2318

    Communication Manager Maintenance-Object Repair Procedures Table 832: Test #73,#747 Tie Trunk Seizure Test (continued) Error Test Description / Recommendation Code...

  • Page 2319

    TIE-TRK (Analog Tie Trunk) Table 833: Test #74 Tie Trunk EPF Test (continued) Error Test Description / Recommendation Code...

  • Page 2320

    Communication Manager Maintenance-Object Repair Procedures Table 833: Test #74 Tie Trunk EPF Test (continued) Error Test Description / Recommendation Code...

  • Page 2321

    TIE-TRK (Analog Tie Trunk) Transmission Test (#844-848) This test is nondestructive. Note: Note: Tests #844–848 are not supported on...

  • Page 2322

    Communication Manager Maintenance-Object Repair Procedures Table 834: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result 1004...

  • Page 2323

    TIE-TRK (Analog Tie Trunk) Table 834: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result 1915...

  • Page 2324

    Communication Manager Maintenance-Object Repair Procedures Table 834: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result 1940...

  • Page 2325

    TIE-TRK (Analog Tie Trunk) Table 834: Test #844-848 Transmission Test (continued) Error Test Description / Recommendation Code Result FAIL...

  • Page 2326

    Communication Manager Maintenance-Object Repair Procedures TIME-DAY (Time of Day) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT...

  • Page 2327

    TONE-BD (Tone-Clock Circuit) TONE-BD (Tone-Clock Circuit) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to...

  • Page 2328

    Communication Manager Maintenance-Object Repair Procedures The TN2182 is a combined Tone-Clock/Detector circuit pack, providing Tone-Clock functionality to a non IPSI...

  • Page 2329

    TONE-BD (Tone-Clock Circuit) Figure 139: S8700 IP Connect Duplex Reliability Configuration 1 2 4 3 4 1 2 Ethernet...

  • Page 2330

    Communication Manager Maintenance-Object Repair Procedures S8700 MC In IPSI connected port networks, the Tone Clock circuit is found on the...

  • Page 2331

    TONE-BD (Tone-Clock Circuit) Figure 140: Duplex-Reliability Configuration Server A Server B Control Network A IPSI IPSI T/C PN 1...

  • Page 2332

    Communication Manager Maintenance-Object Repair Procedures Figure 141: High-Reliability Configuration Server A Server B Control Network A Control Network B IPSI...

  • Page 2333

    TONE-BD (Tone-Clock Circuit) Critical Reliability S8700 MC: The critical-reliability configuration shown in Figure 142 has full duplication of the...

  • Page 2334

    Communication Manager Maintenance-Object Repair Procedures Software Initiated Tone-Clock Interchanges Tone-Clock interchanges may be initiated by software in two ways: 1....

  • Page 2335

    TONE-BD (Tone-Clock Circuit) In addition the TN780 allows customization of up to six system tones in order to meet...

  • Page 2336

    Communication Manager Maintenance-Object Repair Procedures 3. A particular Tone-Clock circuit pack can be made active by issuing the set tone-clock...

  • Page 2337

    TONE-BD (Tone-Clock Circuit) Stratum 3 Since the clock module on the TN2312 does not support synchronization with an external...

  • Page 2338

    Communication Manager Maintenance-Object Repair Procedures S8700 | 8710 The following circuit-pack code(s) are supported: S8700 MC: This is a general-purpose...

  • Page 2339

    TONE-BD (Tone-Clock Circuit) Port Networks with a Single Tone-Clock Circuit Pack This procedure is destructive. 1. Pull out the...

  • Page 2340

    Communication Manager Maintenance-Object Repair Procedures The active/standby state of a Tone-Clock circuit pack may also be determined by looking at...

  • Page 2341

    TONE-BD (Tone-Clock Circuit) Note: Note: For a critical-reliability system (duplicated PNC), the system generally expects a PN to have...

  • Page 2342

    Communication Manager Maintenance-Object Repair Procedures Table 837: LED Condition/Tone-Clock Circuit States Condition Tone-Clock Explanation Circuit State Flashing yellow Active An...

  • Page 2343

    TONE-BD (Tone-Clock Circuit) Error Log Entries and Test to Clear Values Table 838: Tone-Clock Circuit Pack Error Log Entries...

  • Page 2344

    Communication Manager Maintenance-Object Repair Procedures Table 838: Tone-Clock Circuit Pack Error Log Entries (continued) Error Aux Associated Test Alarm On/Off...

  • Page 2345

    TONE-BD (Tone-Clock Circuit) Table 839: Effects of Tone-Clock Failures Depending on Reliability (continued) Reliability Option Effects High IPSI interchange...

  • Page 2346

    Communication Manager Maintenance-Object Repair Procedures j. Error Type 1025: this error is not service-affecting, and no action is required. k....

  • Page 2347

    TONE-BD (Tone-Clock Circuit) 4. If the error has not been corrected at this point, there is a problem with...

  • Page 2348

    Communication Manager Maintenance-Object Repair Procedures 4. Interchange the IPSI or Tone-Clock circuits, using set tone-clock location. If the command succeeds,...

  • Page 2349

    TONE-BD (Tone-Clock Circuit) Note: Note: Whenever, the active archangel detects a loss of clock, it will alternate the state...

  • Page 2350

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 2351

    TONE-BD (Tone-Clock Circuit) Notes: a. See XXX-BD (Common Port Circuit Pack/Media Module) on page 2539 for descriptions of these...

  • Page 2352

    Communication Manager Maintenance-Object Repair Procedures Table 841: Test #46 Clock Health Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2353

    TONE-PT (Tone Generator) TONE-PT (Tone Generator) S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to...

  • Page 2354

    Communication Manager Maintenance-Object Repair Procedures Table 842: Tone Generator Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 2355

    TONE-PT (Tone Generator) g. Error Types 257 and 513: infrequent errors, at a rate which does not bring up...

  • Page 2356

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order listed. By clearing...

  • Page 2357

    TONE-PT (Tone Generator) Tone Generator Transmission Test (#40) The purpose of this test is to verify that the tone...

  • Page 2358

    Communication Manager Maintenance-Object Repair Procedures Table 843: Test #40 Tone Generator Transmission Test Error Test Description / Recommendation Code Result...

  • Page 2359

    TONE-PT (Tone Generator) Table 843: Test #40 Tone Generator Transmission Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2360

    Communication Manager Maintenance-Object Repair Procedures a. All the failure Error Codes marked with (a) may affect users if the failure...

  • Page 2361

    TONE-PT (Tone Generator) Table 844: Test #41 Tone Generator Update/Audit Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2362

    Communication Manager Maintenance-Object Repair Procedures Table 845: Test #90 Tone Generator Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 2363

    TR-LN-BD (Trunk Line Board) TR-LN-BD (Trunk Line Board) S8700 | 8710 / S8500 / G700 The TN797 Analog Trunk...

  • Page 2364

    Communication Manager Maintenance-Object Repair Procedures TSC-ADM (Administered Temporary Signaling Connections) S8700 | 8710 / S8500 MO Name Alarm Initial Command...

  • Page 2365

    TSC-ADM (Administered Temporary Signaling Connections) The two maintenance commands for ADM TSCs are as follows: ● test tsc-administered signaling-group-number...

  • Page 2366

    Communication Manager Maintenance-Object Repair Procedures TSC Heartbeat Inquiry Test (#604) This test can be invoked by system technician personnel for...

  • Page 2367

    TSC-ADM (Administered Temporary Signaling Connections) Table 848: Test #604 TSC Heartbeat Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2368

    Communication Manager Maintenance-Object Repair Procedures Table 848: Test #604 TSC Heartbeat Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2369

    TSC-ADM (Administered Temporary Signaling Connections) Table 848: Test #604 TSC Heartbeat Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2370

    Communication Manager Maintenance-Object Repair Procedures TTR-LEV (TTR Level) S8700 | 8710 / S8500 MO Name Alarm Level Initial Command to...

  • Page 2371

    TTR-LEV (TTR Level) Another alarm is logged if the number falls to zero. At this point, system operation is...

  • Page 2372

    Communication Manager Maintenance-Object Repair Procedures 4. Enter display alarms and determine the location of the circuit pack with the alarmed...

  • Page 2373

    TTR-LEV (TTR Level) than the threshold. These errors are typically generated during boot time or other transitional states when...

  • Page 2374

    Communication Manager Maintenance-Object Repair Procedures UDS1-BD (UDS1 Interface Circuit Pack) S8700 | 8710 / S8500 MO Name Alarm Level Initial...

  • Page 2375

    UDS1-BD (UDS1 Interface Circuit Pack) The TN464F or later circuit pack combined with an 120A1 CSU module forms an...

  • Page 2376

    Communication Manager Maintenance-Object Repair Procedures ● BLB = Board Loopback ● ELB = Equipment Loopback ● LLB = Line Loopback...

  • Page 2377

    UDS1-BD (UDS1 Interface Circuit Pack) Upgrading to TN2242 Figure 144 shows the hardware connections for public network access in...

  • Page 2378

    Communication Manager Maintenance-Object Repair Procedures Figure 145: TN2242 Japan trunk TTC private network connections 1 1 2 2 3 3...

  • Page 2379

    UDS1-BD (UDS1 Interface Circuit Pack) H600-513 Cable Pinout The following table shows the pinout for the H600-513 cable assembly:...

  • Page 2380

    Communication Manager Maintenance-Object Repair Procedures Table 850: TN2242 administration (continued) Field Value Incoming Dial Type tone, rotary, mf (to other...

  • Page 2381

    UDS1-BD (UDS1 Interface Circuit Pack) LEDs The LEDs on the faceplate of the TN2242 circuit pack indicate its status...

  • Page 2382

    Communication Manager Maintenance-Object Repair Procedures TN2242 Serviceability Hardware Connections This circuit pack can be: ● Mated to another circuit pack...

  • Page 2383

    UDS1-BD (UDS1 Interface Circuit Pack) The DS1 Circuit Pack screen for the TN464GP/TN2464BP circuit packs has fields to support...

  • Page 2384

    Communication Manager Maintenance-Object Repair Procedures The TN464 UDS1 Circuit Pack The TN464C, D, E, F, and GP Universal DS1 Interface...

  • Page 2385

    UDS1-BD (UDS1 Interface Circuit Pack) The TN464 supports digital Tie, CO, and DID trunks, and OPS lines. On-board firmware...

  • Page 2386

    Communication Manager Maintenance-Object Repair Procedures Two option jumpers located on the side of the TN464C/D circuit pack must be installed...

  • Page 2387

    UDS1-BD (UDS1 Interface Circuit Pack) Figure 148: TN464E/F DS1 Option switches Ω Ω Firmware Download Feature Firmware Download allows...

  • Page 2388

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 852: DS1 Interface Circuit Pack Maintenance...

  • Page 2389

    UDS1-BD (UDS1 Interface Circuit Pack) Table 852: DS1 Interface Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated...

  • Page 2390

    Communication Manager Maintenance-Object Repair Procedures Table 852: DS1 Interface Circuit Pack Maintenance Error Log Entries (continued) Error Aux Associated Test...

  • Page 2391

    UDS1-BD (UDS1 Interface Circuit Pack) Notes: a. Error Type 1: indicates that the circuit pack has stopped functioning or...

  • Page 2392

    Communication Manager Maintenance-Object Repair Procedures Aux Data 3: the 24-/32-channel option jumper setting on the circuit pack does not match...

  • Page 2393

    UDS1-BD (UDS1 Interface Circuit Pack) on back of the carrier. Otherwise, set the Near-End CSU Type field using the...

  • Page 2394

    Communication Manager Maintenance-Object Repair Procedures DS1 circuit pack suffix incorrect for E1 synchronization splitter: The E1 Sync-Splitter field on the...

  • Page 2395

    UDS1-BD (UDS1 Interface Circuit Pack) q. Error Type 1313: CPE Loop-Back Jack deactivation error. This error occurs when the...

  • Page 2396

    Communication Manager Maintenance-Object Repair Procedures The circuit pack is isolated from the system and every trunk or port on this...

  • Page 2397

    UDS1-BD (UDS1 Interface Circuit Pack) aa. Error Type 3842: bad translation RAM location found error. This error is not...

  • Page 2398

    Communication Manager Maintenance-Object Repair Procedures Note: Note: G700: If the One-Way Span test is run between a circuit pack and...

  • Page 2399

    UDS1-BD (UDS1 Interface Circuit Pack) Table 853: UDS1 - Demand Test order of investigation (continued) Order of Investigation Short...

  • Page 2400

    Communication Manager Maintenance-Object Repair Procedures Table 854: Test #50 NPE Connection Audit Test (continued) Error Test Description / Recommendation Code...

  • Page 2401

    UDS1-BD (UDS1 Interface Circuit Pack) Table 855: Test #52 Control Channel Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 2402

    Communication Manager Maintenance-Object Repair Procedures Table 856: Test #53 SAKI Sanity Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2403

    UDS1-BD (UDS1 Interface Circuit Pack) Table 856: Test #53 SAKI Sanity Test (continued) Error Test Description / Recommendation Code...

  • Page 2404

    Communication Manager Maintenance-Object Repair Procedures Table 857: Test #135 Internal Loop-Around Test Error Test Description / Recommendation Code Result 1002...

  • Page 2405

    UDS1-BD (UDS1 Interface Circuit Pack) Table 857: Test #135 Internal Loop-Around Test (continued) Error Test Description / Recommendation Code...

  • Page 2406

    Communication Manager Maintenance-Object Repair Procedures Table 857: Test #135 Internal Loop-Around Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2407

    UDS1-BD (UDS1 Interface Circuit Pack) Table 857: Test #135 Internal Loop-Around Test (continued) Error Test Description / Recommendation Code...

  • Page 2408

    Communication Manager Maintenance-Object Repair Procedures 120A1 CSU Module/Sync Splitter This test is also used to maintain the 120A1 CSU module...

  • Page 2409

    UDS1-BD (UDS1 Interface Circuit Pack) Table 858: Test #138 Loss of Signal Alarm Inquiry Test Error Test Description /...

  • Page 2410

    Communication Manager Maintenance-Object Repair Procedures Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 2411

    UDS1-BD (UDS1 Interface Circuit Pack) Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 2412

    Communication Manager Maintenance-Object Repair Procedures Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 2413

    UDS1-BD (UDS1 Interface Circuit Pack) Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 2414

    Communication Manager Maintenance-Object Repair Procedures Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 2415

    UDS1-BD (UDS1 Interface Circuit Pack) Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 2416

    Communication Manager Maintenance-Object Repair Procedures Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description /...

  • Page 2417

    UDS1-BD (UDS1 Interface Circuit Pack) Table 858: Test #138 Loss of Signal Alarm Inquiry Test (continued) Error Test Description...

  • Page 2418

    Communication Manager Maintenance-Object Repair Procedures Blue Alarm Inquiry Test (#139) The Blue alarm is a signal sent by the remote...

  • Page 2419

    UDS1-BD (UDS1 Interface Circuit Pack) Table 859: Test #139 Blue Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2420

    Communication Manager Maintenance-Object Repair Procedures Table 859: Test #139 Blue Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2421

    UDS1-BD (UDS1 Interface Circuit Pack) Red Alarm Inquiry Test (#140) A UDS1 Interface circuit pack raises a Red alarm...

  • Page 2422

    Communication Manager Maintenance-Object Repair Procedures Table 860: Test #140 Red Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2423

    UDS1-BD (UDS1 Interface Circuit Pack) Table 860: Test #140 Red Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2424

    Communication Manager Maintenance-Object Repair Procedures Table 860: Test #140 Red Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2425

    UDS1-BD (UDS1 Interface Circuit Pack) Table 860: Test #140 Red Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2426

    Communication Manager Maintenance-Object Repair Procedures Yellow F5 Fault Alarm For 32-channel E1 operation with CRC4 on, the F5 fault state...

  • Page 2427

    UDS1-BD (UDS1 Interface Circuit Pack) Table 861: Test #141 Yellow Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2428

    Communication Manager Maintenance-Object Repair Procedures Table 861: Test #141 Yellow Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2429

    UDS1-BD (UDS1 Interface Circuit Pack) Table 861: Test #141 Yellow Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2430

    Communication Manager Maintenance-Object Repair Procedures Table 861: Test #141 Yellow Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2431

    UDS1-BD (UDS1 Interface Circuit Pack) Table 862: Test #142 Major Alarm Inquiry Test Error Test Description / Recommendation Code...

  • Page 2432

    Communication Manager Maintenance-Object Repair Procedures Table 862: Test #142 Major Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2433

    UDS1-BD (UDS1 Interface Circuit Pack) Table 862: Test #142 Major Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2434

    Communication Manager Maintenance-Object Repair Procedures Table 863: Test #143 Minor Alarm Inquiry Test Error Test Description / Recommendation Code Result...

  • Page 2435

    UDS1-BD (UDS1 Interface Circuit Pack) Table 863: Test #143 Minor Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2436

    Communication Manager Maintenance-Object Repair Procedures Table 863: Test #143 Minor Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2437

    UDS1-BD (UDS1 Interface Circuit Pack) Table 864: Test #144 Slip Alarm Inquiry Test Error Test Description / Recommendation Code...

  • Page 2438

    Communication Manager Maintenance-Object Repair Procedures Table 864: Test #144 Slip Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2439

    UDS1-BD (UDS1 Interface Circuit Pack) Table 864: Test #144 Slip Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2440

    Communication Manager Maintenance-Object Repair Procedures Misframe Alarm Inquiry Test (#145) A Misframe Alarm indicates that framing bits observed on a...

  • Page 2441

    UDS1-BD (UDS1 Interface Circuit Pack) Table 865: Test #145 Misframe Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2442

    Communication Manager Maintenance-Object Repair Procedures Table 865: Test #145 Misframe Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2443

    UDS1-BD (UDS1 Interface Circuit Pack) Table 865: Test #145 Misframe Alarm Inquiry Test (continued) Error Test Description / Recommendation...

  • Page 2444

    Communication Manager Maintenance-Object Repair Procedures Table 865: Test #145 Misframe Alarm Inquiry Test (continued) Error Test Description / Recommendation Code...

  • Page 2445

    UDS1-BD (UDS1 Interface Circuit Pack) Table 866: Test #146 Translation Update Test Error Test Description / Recommendation Code Result...

  • Page 2446

    Communication Manager Maintenance-Object Repair Procedures When the BLB test is initiated, maintenance software sends an appropriate message to the UDS1...

  • Page 2447

    UDS1-BD (UDS1 Interface Circuit Pack) Table 867: Test #1209 DS1 Board Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2448

    Communication Manager Maintenance-Object Repair Procedures Table 867: Test #1209 DS1 Board Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 2449

    UDS1-BD (UDS1 Interface Circuit Pack) When the test is complete, each trunk or port on the UDS1 Interface circuit...

  • Page 2450

    Communication Manager Maintenance-Object Repair Procedures Table 868: Test #1210 CSU Equipment Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 2451

    UDS1-BD (UDS1 Interface Circuit Pack) Table 868: Test #1210 CSU Equipment Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2452

    Communication Manager Maintenance-Object Repair Procedures CSU Repeater Loop-Back Test (#1211) This test is destructive. The CSU Repeater Loopback (RLB) test...

  • Page 2453

    UDS1-BD (UDS1 Interface Circuit Pack) Table 869: Test #1211 CSU Repeater Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2454

    Communication Manager Maintenance-Object Repair Procedures Table 869: Test #1211 CSU Repeater Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 2455

    UDS1-BD (UDS1 Interface Circuit Pack) Table 869: Test #1211 CSU Repeater Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2456

    Communication Manager Maintenance-Object Repair Procedures The status of the CPE Loop-Back Jack test is available in the hardware error log...

  • Page 2457

    UDS1-BD (UDS1 Interface Circuit Pack) Table 870: Test #1212 CPE Loop-Back Jack Test (continued) Error Test Description / Recommendation...

  • Page 2458

    Communication Manager Maintenance-Object Repair Procedures Table 870: Test #1212 CPE Loop-Back Jack Test (continued) Error Test Description / Recommendation Code...

  • Page 2459

    UDS1-BD (UDS1 Interface Circuit Pack) Table 870: Test #1212 CPE Loop-Back Jack Test (continued) Error Test Description / Recommendation...

  • Page 2460

    Communication Manager Maintenance-Object Repair Procedures Far CSU Loop-Back Test (#1213) This test is destructive. The Far CSU Loopback (R-LLB) test...

  • Page 2461

    UDS1-BD (UDS1 Interface Circuit Pack) Table 871: Test #1213 Far CSU Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2462

    Communication Manager Maintenance-Object Repair Procedures Table 871: Test #1213 Far CSU Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 2463

    UDS1-BD (UDS1 Interface Circuit Pack) Table 871: Test #1213 Far CSU Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2464

    Communication Manager Maintenance-Object Repair Procedures One-Way Span Test (#1214) This test is destructive. The One-Way Span test allows 1-way span...

  • Page 2465

    UDS1-BD (UDS1 Interface Circuit Pack) Table 872: Test #1214 One-Way Span Test (continued) Error Test Description / Recommendation Code...

  • Page 2466

    Communication Manager Maintenance-Object Repair Procedures Table 872: Test #1214 One-Way Span Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2467

    UDS1-BD (UDS1 Interface Circuit Pack) Table 872: Test #1214 One-Way Span Test (continued) Error Test Description / Recommendation Code...

  • Page 2468

    Communication Manager Maintenance-Object Repair Procedures The list measurements ds1 summary command shows the number of bit errors detected (Loopback/Span Test...

  • Page 2469

    UDS1-BD (UDS1 Interface Circuit Pack) Table 873: Test #1215 Inject Single Bit Error Test (continued) Error Test Description /...

  • Page 2470

    Communication Manager Maintenance-Object Repair Procedures The list measurements ds1 summary command will display the length of time the test ran...

  • Page 2471

    UDS1-BD (UDS1 Interface Circuit Pack) Table 874: Test #1216 End Loopback/Span Test (continued) Error Test Description / Recommendation Code...

  • Page 2472

    Communication Manager Maintenance-Object Repair Procedures Table 874: Test #1216 End Loopback/Span Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2473

    UDS1-BD (UDS1 Interface Circuit Pack) If the 120A1 CSU module or the 401A T1 sync splitter is not physically...

  • Page 2474

    Communication Manager Maintenance-Object Repair Procedures Table 875: Test #1227 ICSU Status LEDs Test (continued) Error Test Description / Recommendation Code...

  • Page 2475

    UDS1-BD (UDS1 Interface Circuit Pack) Table 876: Test #1420 Echo Canceller Test Error Test Description / Recommendation Code Result...

  • Page 2476

    Communication Manager Maintenance-Object Repair Procedures Table 876: Test #1420 Echo Canceller Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2477

    VAL-BD (Voice Announcements over LAN Circuit Pack) VAL-BD (Voice Announcements over LAN Circuit Pack) S8700 | 8710 / S8500...

  • Page 2478

    Communication Manager Maintenance-Object Repair Procedures Configurations Figure 149 shows the configuration options for the TN2501AP (VAL) circuit pack within a...

  • Page 2479

    VAL-BD (Voice Announcements over LAN Circuit Pack) Hardware specifications The following table contains a list of the required VAL...

  • Page 2480

    Communication Manager Maintenance-Object Repair Procedures Figure 150: TN2501AP faceplate LEDs LINK TRMT RCV 100M FDX COL fpdfval LJK 032101 Table...

  • Page 2481

    VAL-BD (Voice Announcements over LAN Circuit Pack) Table 877: TN2501AP LEDs (continued) LED Behavior Description Amber On solid Firmware...

  • Page 2482

    Communication Manager Maintenance-Object Repair Procedures Other hardware To establish LAN connections the TN2501AP circuit pack requires a ● Backplane Adapter...

  • Page 2483

    VAL-BD (Voice Announcements over LAN Circuit Pack) LAN cable The TN2501AP circuit pack does not include cables to connect...

  • Page 2484

    Communication Manager Maintenance-Object Repair Procedures Table 878: VAL maintenance commands (continued) Command Use this command to status data-module Obtain general...

  • Page 2485

    VAL-BD (Voice Announcements over LAN Circuit Pack) Error Log Entries and Test to Clear Values Table 879: VAL Hardware...

  • Page 2486

    Communication Manager Maintenance-Object Repair Procedures Table 879: VAL Hardware Error Log entries (continued) Error Aux Associated Test Alarm On/Off Test...

  • Page 2487

    VAL-BD (Voice Announcements over LAN Circuit Pack) e. Error Type 513: circuit pack detected and reported hardware failure. 1....

  • Page 2488

    Communication Manager Maintenance-Object Repair Procedures i. Error Type 1794: packet bus transmit buffers have overflowed. 1. Attempt to clear the...

  • Page 2489

    VAL-BD (Voice Announcements over LAN Circuit Pack) Note: Note: 2561–2668 is a range of reserved numbers for future applications....

  • Page 2490

    Communication Manager Maintenance-Object Repair Procedures q. Error Type 3586 and 3999: switch removed hyperactive circuit pack that reported threshold number...

  • Page 2491

    VAL-BD (Voice Announcements over LAN Circuit Pack) s. Error Type 3841, 3843: errors do not affect service. Below, Error...

  • Page 2492

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Codes Investigate tests in the order presented below. Clearing...

  • Page 2493

    VAL-BD (Voice Announcements over LAN Circuit Pack) Control Channel Loop-Around Test (#52) This nondestructive test fails if the circuit...

  • Page 2494

    Communication Manager Maintenance-Object Repair Procedures Circuit Pack Restart Test (#594) This test is destructive. Execute this test (not part of...

  • Page 2495

    VAL-BD (Voice Announcements over LAN Circuit Pack) PPE/LANBIC Receive Parity Error Counter Test (#595) This test is nondestructive. When...

  • Page 2496

    Communication Manager Maintenance-Object Repair Procedures Receive FIFO Overflow Error Counter Test (#596) This test is nondestructive. When the VAL circuit...

  • Page 2497

    VAL-BD (Voice Announcements over LAN Circuit Pack) Invalid LAPD Frame Error Counter Test (#597) This test is nondestructive. The...

  • Page 2498

    Communication Manager Maintenance-Object Repair Procedures Table 884: Test #597 Invalid LAPD Frame Error Counter Test (continued) Error Test Description /...

  • Page 2499

    VAL-BD (Voice Announcements over LAN Circuit Pack) Table 885: Test #598 Packet Interface Test (continued) Error Test Description /...

  • Page 2500

    Communication Manager Maintenance-Object Repair Procedures Table 886: Test #600 Congestion Query Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2501

    VAL-BD (Voice Announcements over LAN Circuit Pack) Link Status Test (#601) This nondestructive test determines the state of the...

  • Page 2502

    Communication Manager Maintenance-Object Repair Procedures Table 887: Test #601 Link Status Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2503

    VAL-PT (Voice Announcements over LAN Packet/Port) VAL-PT (Voice Announcements over LAN Packet/Port) S8700 | 8710 / S8500 / S8300...

  • Page 2504

    Communication Manager Maintenance-Object Repair Procedures VAL Congestion Controls The switch activates congestion controls on VAL when it detects buffers exceeding...

  • Page 2505

    VAL-PT (Voice Announcements over LAN Packet/Port) 2. See SCOTCH Synchronous Loop-Around Test (#1275) on page 2507 repair procedures to...

  • Page 2506

    Communication Manager Maintenance-Object Repair Procedures Test failure indicates failure of one or more of the following components: ● VAL (TN2501)...

  • Page 2507

    VAL-PT (Voice Announcements over LAN Packet/Port) Table 888: Test #1285 TDM Loop-Around Test (continued) Error Test Description / Recommendation...

  • Page 2508

    Communication Manager Maintenance-Object Repair Procedures Table 889: Test #1275 SCOTCH Synchronous Loop-Around Test (continued) Error Test Description / Recommendation Code...

  • Page 2509

    VC-BD VC-BD S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to Run Full Name of...

  • Page 2510

    Communication Manager Maintenance-Object Repair Procedures Table 890: VC-BD Error Log Entries (continued) Error Aux Associated Test Alarm On/Off Test to...

  • Page 2511

    VC-BD f. Error Type 769: the circuit pack detects a program logic error. While no action is required, this...

  • Page 2512

    Communication Manager Maintenance-Object Repair Procedures System Technician-Demanded Tests: Descriptions and Error Code Order of Investigation Short Test Long Test D/ND...

  • Page 2513

    VC-DSPPT VC-DSPPT S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to Run Full Name of...

  • Page 2514

    Communication Manager Maintenance-Object Repair Procedures Notes: a. Error Type 0: run the short test sequence first. If every test passes,...

  • Page 2515

    VC-DSPPT Table 892: Test #1103 NPE Crosstalk Test Error Test Description / Recommendation Code Result 1000 ABRT System resources...

  • Page 2516

    Communication Manager Maintenance-Object Repair Procedures Figure 152: VC Circuit Pack DSP Port Local TDM Loop-Back Test Table 893: Test #1104...

  • Page 2517

    VC-DSPPT Table 893: Test #1104 VC DSPPT Local TDM Loop-Back Test (continued) Error Test Description / Recommendation Code Result...

  • Page 2518

    Communication Manager Maintenance-Object Repair Procedures Table 893: Test #1104 VC DSPPT Local TDM Loop-Back Test (continued) Error Test Description /...

  • Page 2519

    VC-DSPPT Figure 153: VC Circuit pack DSP Port DSP Loop-Around Test Table 894: Test #1105 VC-DSP Port DSP Loop-Back...

  • Page 2520

    Communication Manager Maintenance-Object Repair Procedures Table 894: Test #1105 VC-DSP Port DSP Loop-Back Test (continued) Error Test Description / Recommendation...

  • Page 2521

    VC-DSPPT VC Port Reset DSP Test (#1106) This test is destructive. This test resets the VC-DSPPT and the DSP...

  • Page 2522

    Communication Manager Maintenance-Object Repair Procedures VC-LEV (Voice Conditioner DSP Port Level) S8700 | 8710 / S8500 MO Name Alarm Level...

  • Page 2523

    VC-LEV (Voice Conditioner DSP Port Level) The VC circuit pack is maintained by the software similarly to the Tone...

  • Page 2524

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 896: VC-LEV Error Log Entries Error...

  • Page 2525

    VC-SUMPT VC-SUMPT S8700 | 8710 / S8500 MO Name Alarm Level Initial SAT Command to Run Full Name of...

  • Page 2526

    Communication Manager Maintenance-Object Repair Procedures d. Error Type 257: the NPE Crosstalk test (#1103) failed. e. Error Type 513: the...

  • Page 2527

    VC-SUMPT Table 898: Test #6 VC-SUMPT Port NPE Crosstalk Test (continued) Error Test Description / Recommendation Code Result 0–3...

  • Page 2528

    Communication Manager Maintenance-Object Repair Procedures Figure 154: VC Circuit Pack Summer Port Loop-Back Test Table 899: Test #1100 VC Summer...

  • Page 2529

    VC-SUMPT Table 899: Test #1100 VC Summer Port Local TDM Loop-Back Test (continued) Error Test Description / Recommendation Code...

  • Page 2530

    Communication Manager Maintenance-Object Repair Procedures Table 899: Test #1100 VC Summer Port Local TDM Loop-Back Test (continued) Error Test Description...

  • Page 2531

    WAE-PORT (Wideband Access Endpoint Port) WAE-PORT (Wideband Access Endpoint Port) S8700 | 8710 / S8500 / S8300 MO Name...

  • Page 2532

    Communication Manager Maintenance-Object Repair Procedures Wideband Access Endpoint interface, and because faults can occur end-to-end, troubleshooting procedures based on an...

  • Page 2533

    WAE-PORT (Wideband Access Endpoint Port) b. Error Type 130: the circuit pack or media module has been removed or...

  • Page 2534

    Communication Manager Maintenance-Object Repair Procedures NPE Crosstalk Test (#6) Note: Note: G700: On the G700, this test aborts with Error...

  • Page 2535

    WAE-PORT (Wideband Access Endpoint Port) Table 901: Test #6 NPE Crosstalk Test (continued) Error Test Description / Recommendation Code...

  • Page 2536

    Communication Manager Maintenance-Object Repair Procedures Table 902: Test #7 Conference Circuit Test Error Test Description / Recommendation Code Result ABRT...

  • Page 2537

    WAE-PORT (Wideband Access Endpoint Port) Port Audit and Update Test (#36) This test sends port level translation data from...

  • Page 2538

    Communication Manager Maintenance-Object Repair Procedures Table 903: Test #36 Port Audit and Update Test (continued) Error Test Description / Recommendation...

  • Page 2539

    XXX-BD (Common Port Circuit Pack/Media Module) XXX-BD (Common Port Circuit Pack/Media Module) S8700 | 8710 / S8500 / S8300...

  • Page 2540

    Communication Manager Maintenance-Object Repair Procedures Table 904: XXX-BD Common Circuit Packs Apparatus Name Type Code CPP1 Memory Expansion Control ED-1E546...

  • Page 2541

    XXX-BD (Common Port Circuit Pack/Media Module) Table 904: XXX-BD Common Circuit Packs (continued) Apparatus Name Type Code TN556/B ISDN-BRI...

  • Page 2542

    Communication Manager Maintenance-Object Repair Procedures Table 904: XXX-BD Common Circuit Packs (continued) Apparatus Name Type Code TN788/B Multimedia Voice Conditioner...

  • Page 2543

    XXX-BD (Common Port Circuit Pack/Media Module) Additional circuit packs specific to S8700 MC systems are listed in Table 905:...

  • Page 2544

    Communication Manager Maintenance-Object Repair Procedures Error Log Entries and Test to Clear Values Table 907: Common Port Circuit Pack Maintenance...

  • Page 2545

    XXX-BD (Common Port Circuit Pack/Media Module) b. Error Type 18: the circuit pack or media module has been busied...

  • Page 2546

    Communication Manager Maintenance-Object Repair Procedures k. Error Type 1025: this error is not service-affecting and no action is required. l....

  • Page 2547

    XXX-BD (Common Port Circuit Pack/Media Module) System Technician-Demand Tests: Descriptions and Error Codes Investigate tests in the order presented...

  • Page 2548

    Communication Manager Maintenance-Object Repair Procedures NPE Audit Test (#50) Note: Note: G700: On the G700/G350, this test aborts with Error...

  • Page 2549

    XXX-BD (Common Port Circuit Pack/Media Module) Ringing Application Test (#51) This test checks the ringing application circuitry common to...

  • Page 2550

    Communication Manager Maintenance-Object Repair Procedures Table 910: Test #51 Ringing Application Circuit Test (continued) Error Test Description / Recommendation Code...

  • Page 2551

    XXX-BD (Common Port Circuit Pack/Media Module) Control Channel Loop-Around Test (#52) This test queries the circuit pack or media...

  • Page 2552

    Communication Manager Maintenance-Object Repair Procedures SAKI Sanity Test (#53) This test is destructive. This test resets the circuit pack or...

  • Page 2553

    XXX-BD (Common Port Circuit Pack/Media Module) Table 912: Test #53 SAKI Sanity Test (continued) Error Test Description / Recommendation...

  • Page 2554

    Communication Manager Maintenance-Object Repair Procedures Neon Test (#220) This test checks the voltage required to light the neon lamp on...

  • Page 2555

    XXX-BD (Common Port Circuit Pack/Media Module) Table 913: Test #220 Neon Test (continued) Error Test Description / Recommendation Code...

  • Page 2556

    Communication Manager Maintenance-Object Repair Procedures Table 913: Test #220 Neon Test (continued) Error Test Description / Recommendation Code Result ABRT...

  • Page 2557: Index

    Index Index alarming, (continued) S8300 Functioning in Local Survivable Mode . . . 34 Symbols servers . . ....

  • Page 2558

    Index Analog Media Module . . . . . . . . 328, 1583, 1651 Augmentix Server Availability Management Processor...

  • Page 2559

    Index circuit packs, (continued) Control LAN circuit pack (CLAN-BD MO) . . . . . . 789 expansion interface...

  • Page 2560

    Index Denial Events, (continued) DS1 CONV Type circuit packs Call Processing (1225 - 1899) . . . . . ....

  • Page 2561

    Index event log . . . . . . . . . . . . . . . ....

  • Page 2562

    Index HTTP Linux daemon (httpd) LED locations and SVC_MON Event #8 . . . . . . . . ....

  • Page 2563

    Index LEDs, (continued) list config. . . . . . . . . . . . . . ....

  • Page 2564

    Index maintenance objects . . . . . . . . . . . . . . . . 27...

  • Page 2565

    Index MG-ANN MO . . . . . . . . . . . . . . . ....

  • Page 2566

    Index MOs (maintenance objects), (continued) MOs (maintenance objects), (continued) DTMR-PT . . . . . . . . . ....

  • Page 2567

    Index MOs (maintenance objects), (continued) TDM-CLK . . . . . . . . . . . . ....

  • Page 2568

    Index S8300 media server LEDs . . . . . . . . . . . . . . ....

  • Page 2569

    Index single-carrier cabinets TDM bus (TDM-BUS) . . . . . . . . . . . . ....

  • Page 2570

    Index tests and audits, (continued) tests and audits, (continued) #135 Customer-Provided Alarming Device Test . 1507 #209 Announcement Checksum Test...

  • Page 2571

    Index tests and audits, (continued) tests and audits, (continued) #43 Tone Detector Audit/Update Test815, 1119, 1173, #637 Remote Layer...

  • Page 2572

    Index threads, see Linux, threads TN768 circuit packs tickling, of server’s hardware sanity timer . . . . . ....

  • Page 2573

    Index trunk Voice over IP . . . . . . . . . . . . . ....

  • Page 2574

    Index 2574 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

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