Avaya 03-300430 User Manual

20

MAJ

“Application <name> (pid) TOTALLY FAILED” — Application failed the 
maximum allowed number of times. (This alarm usually occurs with Event 
ID #4.)

1. To verify the alarm, look for the application’s name or process ID 

(PID), either using the:

- Web interface, by selecting Diagnostics > View System Logs and 

- Linux command line, by entering logv -w or, directly, by 

examining /var/log/ecs/wdlog.

- See if the application is up, either from the:

- Web interface, by selecting View Process Status

- Linux command line, by entering statapp

2. If the application is down, enter start -s application to start the 

application.

3. If the application comes up, continue with Step 

If not, check the trace log to further investigate why the application 
fails, either from the:

- Web interface by:

a. Selecting the View System Logs diagnostic and Logmanager 

Debug trace

b. Specifying the Event Range for the appropriate time frame

c. Matching the application’s PID as the pattern

- Linux command line, by entering logv -t ts

4. To locate the application’s executable file, enter the Linux command:

If the executable is present, Linux returns a symbolic link to its 
location.

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