Avaya 03-300430 User Manual

Page of 2574
ETR-PT (Enhanced Tone Receiver Port)
Issue 1 June 2005
1169
 
1. Use list configuration carrier to get the board type and location. If the board is 
TN744, then do steps 2–4; if it is TN2182 or TN2312, do steps 5–12.
2. Execute three commands: busyout board locationreset board location
and release board location. Reset is required to reload RAM associated with the 
TN744’s DSPs. This will take all eight tone detector ports out of service for a few 
seconds. Only four of the eight would be out of service due to the alarm. (There are four 
tone detectors on each of the two DSPs.) Other than the unlikely potential of running out 
of tone detector resources in the switch, there is no other effect when the board is reset.
3. Test the board (test board location long).
4. If the test passes, terminate the repair process. If the test fails, replace the board.
5. Check to see if the board is duplicated (list cabinet and status port-network 
on the affected PN).
6. If the board is not duplicated, use test tone location long to resolve the error. 
The long test resets the board and is required to reload on-board RAM associated with 
the DSPs. The effect is that tone detectors are taken out of service momentarily and 
tones are removed from the TDM bus for about 10 seconds. This means no dial pulses or 
touch tones during this interval, which probably will not affect calls in progress but could 
cause a call origination to abort or cause a user to not get dial tone when going off hook.
7. If every test passes and the alarm does not resolve, retest (test tone location 
long clear).
8. If the test passes, terminate the repair process. If it fails, replace the circuit pack at the 
customer’s convenience.
9. If the board is duplicated, switch to the standby side (set tone/set 
ipserver-interface).
10. Test the alarmed board (test tone location long). This resets the board and is 
required to reload on-board RAM associated with the circuit pack’s DSPs.
11. If every test passes and the alarm does not resolve, retest with test tone location 
long clear.
12. If the test passes, terminate the repair process. If it fails, replace the board.
b. Error Type 257: The ETR-PT lost its translation. Testing the ETR-PT is sufficient to reload 
its translation. If testing the ETR port does not clear the error, then the circuit pack 
containing the defective ETR port should be replaced at a time when it is convenient to 
remove a clock board from the system. Follow the procedures described in 
on page 2327 for replacing a Tone-Clock circuit pack.
c. Error Type 513: This error indicates the (ETR-PT) Enhanced Tone Receiver is having 
problems detecting touch tones, call-progress tones, or MFC tones. If this error type is 
persistently logged, then the circuit pack containing the defective ETR-PT should be 
replaced at a time it is convenient to remove a clock board from the board from the system. 
Follow the procedures described in the 
section for replacing a Tone-Clock circuit pack.