Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1300 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
b. Error Type 258 — A log-only error indicating that a source board-related error occurred. 
The download schedule can also abort/fail. To resolve the error, use the command test 
firmware download
. The Aux Data specifies the error. See 
 for more details.
Table 446: Aux Data for Error Type 258 
Aux 
Data
Description of Failure
1
Download image file specified on the change firmware download screen 
not present on the source board.
1. Use the list directory board location command to verify file 
system’s contents.
2
The image on the source board has an invalid header.
1. Retry the test.
2. If error recurs, then escalate.
3
Bad CRC on image file on source board.
1. Retry the test.
2. If error recurs, then escalate.
4
File name too long.
1. Rename the file, and try again.
5
Invalid TN code on the change firmware download screen does not 
match TN code of image on the source board.
1. Verify screen, and make sure the correct image is being used.
6
Invalid suffix on the change firmware download screen does not match 
suffix of image on the source board.
1. Verify screen, and make sure the correct image is being used.
7
Source board is not present.
1. Compare board’s entered location on the change firmware download 
screen with its actual location.
8
Incorrect source board
1. Verify that the source board has a valid TN code and suffix (for example, 
AP).
9
PPP ports not available
1. Use another source board, or reschedule the download for off hours.
10
DL Setup message to source failed.
1. Retry the download.
2. If error recurs, then escalate.