Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1366 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
Ping Test (#1379)
This test is nondestructive.
This test verifies that the MedPro circuit pack can communicate with other nodes on the LAN.
This test pings the gateway IP address as defined on the IP Interface screen. If the PING is 
successful, this test looks at the PING round-trip delay. If a round-trip delay of greater than 4 
seconds is reported, a separate error is logged. Excessive round-trip delays do not take the 
MedPro out of service.
Services can execute the standard PING command using the C-LAN board address and 
MedPro IP address to see the actual round-trip delay. (See ping commands.)
Table 480: Test #1379 Ping Test 
Error 
Code
Test 
Result
Description / Recommendation
1, 
2
ABRT
Internal Error.
1. Retry the command at 1-minute intervals up to 3 times.
7
ABRT
Destination unreachable.
1. Verify that at least one destination reachable through this port is up.
2. Repeat the test.
3. If the test still aborts, escalate the problem.
1005
ABRT
Configuration for this test is incorrect. 
1. Verify that the Ethernet link is in-service with the status port or 
status link command. Verify that the routing table has destinations 
that are reachable through this port.
2. Repeat this test.
3. If the test aborts with error code 7 while step 1 verified, escalate the 
problem.
2000
ABRT
Response to the test was not received from the Media Processor circuit 
pack within the allowable time period.
1. If this result occurs repeatedly, attempt to reset the circuit pack. Reset 
the circuit pack by entering busyout board location and reset 
board location
.
2. If this result occurs again, replace the circuit pack.
2012
ABRT
Internal system error.
1. Retry the command at 1-minute intervals up to 3 times.
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