Avaya 03-300430 User Manual

Page of 2574
Communication Manager Maintenance-Object Repair Procedures
1402 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
Aggregator Hardware Query #1629
This test is nondestructive.
This test queries the status of the Aggregator hardware on the IP Media Resource. The host 
processor and aggregator hardware work in tandem to implement an IP network interface 
supporting VoIP connectivity. 
 2
FAIL
The board is reporting different options than what is administered. Software 
tried to correct the options but the board did not take the option update. It 
could be argued that this is a false alarm, especially if the link is operating 
correctly with no observable degradation of service.
Note: Do not immediately replace the board for this fault. There is a 
mismatch between what is programmed in the board and administration on 
Communication Manager. 
Follow these steps to attempt to resolve the problem. 
1. Use the command steps listed below to administer the ethernet options 
to their desired values.
a) Enter get ethernet-options location to determine current 
settings, both administered and actual.
b) Enter change ip-interface location (Enable Ethernet Port 
field to n) to turn off the interface. Submit the command to disable the 
interface.
c) Enter change ip-interface location  change the Ethernet 
Options fields as required. Submit the form.
d) Enter change ip-interface location  (Enable Ethernet 
Port field to y) to turn on the interface. Submit the command. to enable 
the interface.
e) Enter get ethernet-options location to verify that Ethernet 
options are the same in administration and on the board.
2. If the board values and administration values still do not match repeat 
the actions from step 
 above one time. 
3. Set the administration values to the actual values that the board is 
reporting. Test the board using the test board location 
command. If the test still fails replace the board. 
4. If service is normal and the alarm is causing concern, disable the test 
and escalate the problem. 
Table 495: Test #1511 Verify NIC Options  (continued)
Error 
Code
Test 
Result
Description / Recommendation
 4 of 4