Avaya 03-300430 User Manual

The meanings of Aux Data values are shown below; ignore any others.

m. Error Type 3841: An ISDN trunk selected by the near end has been rejected 10 times by 

the far end without a successful call. This may indicate a service-state mismatch between 
the near and far ends for this trunk that is affecting the end user (that is, customer receives 
unexpected intercept tones when accessing ISDN trunks). This may indicate that the ISDN 
trunk is not administered at the far end.

The Aux field contains the physical name of the ISDN trunk in decimal. Using this decimal 
name, verify that the far end has this trunk administered.

The Warning alarm will be retired automatically whenever an outgoing or incoming call that 
uses this trunk is answered by the called endpoint. If problems persist, then busyout the 
ISDN trunk to take it out of the hunt group.

0

A idle trunk received a restart.

10

A call in a stable, talking state was cleared unexpectedly by the far end with 

an ISDN RESTART message. This state is called the “active” state.

4, 

7, 

8, 

260, 

263

A call that has not reached the active state, but has at least reached a 

ringing state, was cleared unexpectedly by the far end with an ISDN 

RESTART message.

1, 

3, 

6, 

9, 

265

A call that has not yet reached a ringing state was cleared unexpectedly by 

the far end with an ISDN RESTART message.

11, 

12, 

19, 

531, 

267, 

268

A call that was in the process of clearing anyway has been cleared by the far 

end with an ISDN RESTART message. If this condition occurs frequently, it 

may mean that the far end is attempting to clear trunks that it thinks are in a 

“hung” state. The RESTART message brings the trunk to an idle condition.