Avaya 03-300430 User Manual

Page of 2574
Denial Events
154 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
Cause Value 56
[0x38/0xB8] -
Number changed (1TR6: AT&T ISDN Protocol)
The called party number indicated has been changed to a new number that might be sent in the 
diagnostic information (DIAG) for this Cause Value. See 
on page 128. If this Cause Value is not supported by the ISDN network, 
This Cause Value has end-to-end significance and should always be passed back through the 
network to the user.
Communication Manager does not originate this Cause Value for PRI. A BRI or Adjunct Switch 
Application Interface (ASAI) application might generate this Cause Value.
Cause Value 57
[0x39/0xB9] -
Bearer capability not authorized/
Out of order (1TR6: AT&T ISDN Protocol)
Cause Value 57
 indicates that the call could not be completed because the user has requested 
a bearer capability in the SETUP message which is implemented by the equipment generating 
this Cause Value, but user has not subscribed to it or in other ways is not authorized to use.
Cause Value 57 (1TR6) indicates that the call cannot be delivered to the remote endpoint 
because the interface to the endpoint is not functioning correctly. A signaling message could not 
be delivered to the remote device (for example, due to a physical or data link layer failure at the 
remote device, or the remote device is turned off).
Troubleshooting 
Check the diagnostic information (DIAG) for the unauthorized bearer capability attributes. 
See 
Check Communication Manager administration (network generated the Cause Value).
- Route pattern: An incorrect ITC and/or BCIE specified, these fields affect how the bearer 
capability is encoded in the SETUP message.
- The ITC administered on the originating endpoint might be incorrect for this call, and/or 
the speed options in the device itself might be incorrect for calls over these ISDN 
facilities. 
- Incorrect data speed option is set in the BRI device, causing a call from a BRI endpoint 
tandeming through Communication Manager to create a SETUP message with the 
wrong bearer capability.
- A call tandeming through Communication Manager ISDN trunk group to ISDN trunk 
group might have a bearer capability that is not supported by the outgoing ISDN facilities 
or network.