Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1824 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
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FAIL
The Private Level-2 Loop-Around test failed. When this occurs, the Packet 
Interface module on the IPSI Circuit pack enters a fatal-fault state, and the 
Packet Interface maintenance software should put the Packet Interface out 
of service. By the time action is taken, the test should abort with ABORT 
code 1137, and a demand reset should be used to test the Packet 
Interface.
1. This may be the result of old firmware not supporting new software 
operation. Verify the IPSI circuit pack’s firmware vintage and download 
the new firmware if appropriate.
2. The firmware image on the IPSI circuit pack may have been corrupted. 
Download the firmware image.
3. Retry the command.
4. If the same Error Code occurs, enter reset packet-interface 
location to reset the Packet Interface.
For further action, see the repair procedures in 
on page 1836 for the Packet Interface Reset test (#889).
5. If the test continues to fail, replace the IPSI circuit pack.
PASS
Every private loop-around test passed. The Packet Interface on the IPSI 
circuit pack is functioning properly. If the system is still unable to place 
calls, then:
1. Use display errors to display the error log, and check for errors on 
the packet bus and Maintenance/Test circuit pack. Clear those errors 
first.
2. Check all other circuit packs connected to the packet bus in the same 
cabinet. Packet-bus failures are likely to be caused by a faulty circuit 
pack connected to the backplane or bent pins on the back plane. See 
on page 1790 for repair procedures.
Table 670: Test #885 Private Loop-Around Tests  (continued)
Error 
Code
Test 
Result
Description / Recommendation
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