Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1846 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
PMS-PRNT/JNL-PRNT (PMS Printer Link)
S8700 | 8710
 / 
S8500
A journal printer is a printer to which Emergency Access to Attendant, Wakeup and Property 
Management System (PMS) events are printed as they occur. The PMS-log printer is used as a 
backup of the PMS output device to print an audit trail of every PMS transaction and 
Housekeeping Status Change event when the PMS Printer Link is not available. There may be 
one or two journal printers. If there is one, every event is printed there. If there are 2, then 
emergency access, wakeup events, and scheduled reports are printed at one printer 
(JNL-PRNT), and PMS events are printed at the other (PMS-PRNT).
The scheduled report printer is where summaries of daily wakeup activity and emergency 
access activity are printed. If the customer requests a summary report, the report will be printed 
exactly once per day.
The distinction between Journal and Scheduled report printers is logical rather than physical. 
Whether or not there are two printers, the scheduled reports are always sent to the printer that 
journals the wakeup and emergency access events. A scheduled report will temporarily 
suspend the journal activity. Upon completion of the scheduled report, journaling will be 
resumed after the printing of every withheld event.
The journal printer device connects to the system via a data module (PDM, MPDM, DTDM) 
connected to a port on a TN754 Digital Line circuit pack that is administered as a data 
extension. A journal printer device can also be connected through an ADU to a port on TN726B 
Data Line circuit pack. The journal printer’s link to the processor is via a C-LAN port. For 
information about C-LAN connectivity, see 
PMS/JOURNAL Printer Link Maintenance provides a strategy for maintaining the link between 
the system and a PMS device (an external Journal Printer device). The strategy includes a set 
of tests for periodic diagnosis, detection of errors during normal operation, actions for 
troubleshooting, and raising alarms for serious problems. PMS Printer Link Maintenance uses a 
try-and-wait mechanism. If a PMS Printer Link is torn down due to an error, PMS Printer Link 
Maintenance will try to bring the link up immediately. If the link setup fails, PMS Link 
Maintenance will wait for five minutes before the next trial. If the number of retries reaches a 
threshold (15), a Minor alarm is raised for service attention.
MO Name in Alarm 
Log
Alarm
Level
Initial Command to Run
Full Name of MO
PMS-PRNT/JNL-PRNT
MIN
test journal [pms-log | 
wakeup-log] long
PMS Printer/ 
Journal Printer
PMS-PRNT/JNL-PRNT
WRN
test journal [pms-log | 
wakeup-log]
PMS Printer/ 
Journal Printer