Avaya 03-300430 User Manual

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Denial Events
198 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
1368
MFC out dialing timeout
outgoing MultiFrequency Compelled call under 
outpulse supervision. Interdigit or end-of-dialing 
timeout without any expectation of user 
completing dialing.
1369
Dgt tmout PCOL merge fail
Unexpected digit timeout. Drop of principal finds 
that it is a Personal Central Office Line (PCOL) 
group User ID. Merge of PCOL member(s) into 
the call (pcol_merge()) for disposition via 
stndseq() fails.
1370
Digit timeout - drop fail
Unexpected digit timeout. Drop of non-Personal 
Central Office Line (PCOL)-type principal failure.
1371
Abbrv Dial DAC limit
Abbreviated Dialing was already dial accessed. 
There is a limit of 3 times that the DAC can be 
dialed to get digits to route on. This would seem 
to have a purpose of preventing looping via 
entries in the abbreviated dial lists.
1372
Abbrv Dial list/entry inv
Abbreviated Dialing. Invalid list and/or list entry.
1373
Abbrv Dial software fail
Abbreviated Dialing. Software error while getting 
the digits stored in user’s abbreviated dial list.
1374
Agent skills enabled qry
Error while querying system parameters to see if 
Expert Agent Selection (EAS) agent skills is 
enabled.
1375
Dbl agent login to statn
Agent is logging into a physical station that 
already has an agent logged in.
1376
Agent login illegl source
Trunk user or Remote Access user trying to do 
Expert Agent Selection (EAS) agent login 
operation. Not allowed.
1377
Last ACD call skill qry
Query of UM for last Automatic Call Distribution 
(ACD) call’s skill fails. Query of attendant, hunt, 
DEXT, paging or Personal Central Office Line 
(PCOL) group or Non Call Associated-Temporary 
Signaling Connection (NCA-TSC) user 
1378
No hunt grp for split idx
Split group index from dialed digits is a 
non-existent hunt group number.
1379
Agent logout fail (auto?)
Agent logout failure. Might be spl_chk.c. logging 
out while auto-available.
1380
Agent login failure
Agent login failure getting number of digits in 
logical agents password. Might be login-id User 
ID was not found in dpm extension table Ext_e, or 
an invalid logical agent login-id extension.
1381
Agent login failure
Agent logging into MCH split already logged in 
logging into adjunct controlled split?
1382
agent login invalid/error
Login invalid or error condition.
Table 50: Call Process denial events (1225 - 1899)  (continued) 
Event
Type
Event Description, as it 
appears on the event log 
Explanation
Event 
Data 1
Event Data 2
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