Avaya 03-300430 User Manual
Denial Events
198 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
1368
MFC out dialing timeout
outgoing MultiFrequency Compelled call under
outpulse supervision. Interdigit or end-of-dialing
timeout without any expectation of user
completing dialing.
1369
Dgt tmout PCOL merge fail
Unexpected digit timeout. Drop of principal finds
that it is a Personal Central Office Line (PCOL)
group User ID. Merge of PCOL member(s) into
the call (pcol_merge()) for disposition via
stndseq() fails.
1370
Digit timeout - drop fail
Unexpected digit timeout. Drop of non-Personal
Central Office Line (PCOL)-type principal failure.
1371
Abbrv Dial DAC limit
Abbreviated Dialing was already dial accessed.
There is a limit of 3 times that the DAC can be
dialed to get digits to route on. This would seem
to have a purpose of preventing looping via
entries in the abbreviated dial lists.
1372
Abbrv Dial list/entry inv
Abbreviated Dialing. Invalid list and/or list entry.
1373
Abbrv Dial software fail
Abbreviated Dialing. Software error while getting
the digits stored in user’s abbreviated dial list.
1374
Agent skills enabled qry
Error while querying system parameters to see if
Expert Agent Selection (EAS) agent skills is
enabled.
1375
Dbl agent login to statn
Agent is logging into a physical station that
already has an agent logged in.
1376
Agent login illegl source
Trunk user or Remote Access user trying to do
Expert Agent Selection (EAS) agent login
operation. Not allowed.
1377
Last ACD call skill qry
Query of UM for last Automatic Call Distribution
(ACD) call’s skill fails. Query of attendant, hunt,
DEXT, paging or Personal Central Office Line
(PCOL) group or Non Call Associated-Temporary
Signaling Connection (NCA-TSC) user
1378
No hunt grp for split idx
Split group index from dialed digits is a
non-existent hunt group number.
1379
Agent logout fail (auto?)
Agent logout failure. Might be spl_chk.c. logging
out while auto-available.
1380
Agent login failure
Agent login failure getting number of digits in
logical agents password. Might be login-id User
ID was not found in dpm extension table Ext_e, or
an invalid logical agent login-id extension.
1381
Agent login failure
Agent logging into MCH split already logged in
logging into adjunct controlled split?
1382
agent login invalid/error
Login invalid or error condition.
Table 50: Call Process denial events (1225 - 1899) (continued)
Event
Type
Type
Event Description, as it
appears on the event log
appears on the event log
Explanation
Event
Data 1
Data 1
Event Data 2
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