Avaya 03-300430 User Manual

114

FAIL

The SNC circuit pack cannot communicate with the SNI in slot 14.

1. If a standby SNC (one with its yellow LED off) was tested and resulted 

in this error code, follow normal escalation procedures. Use status 
switch-node to show the active and standby SNCs.

2. Use list configuration carrier to determine whether an SNI 

is physically present in slot 14. If the Vintage field indicates that a 
circuit pack is present, proceed to step 3. If the Vintage field shows 
no board: do one of the following:
a. If an SNI is not supposed to be installed in slot 14:

1. This failure will not affect service. Use change circuit-pack 

to remove the missing SNI from administration.

2. If the error persists, use reset board location to reset the 

active SNC circuit pack. If the error still appears, replace the 
active SNC circuit pack.

b. If an SNI is supposed to be installed in slot 14, insert one.

3. Enter display errors for category pnc. If the SNC has SNC-BD 

error 513, or SNC-LINK errors with Aux Data 1 pointing to other SNIs 
besides the one in slot 14, replace the active SNC circuit pack.

4. If SNIs in the same carrier have SNI-BD error 257 logged, (indicating 

they are having trouble communicating with the SNC), replace the 
active SNC circuit pack.

5. If the SNC being tested has SNC-LINK Error Type 2305, replace the 

SNI in slot 14. Replacing an SNI may interrupt service. See 

on page 2046 for the procedure for replacing an 

SNI.

6. If the SNC being tested still has SNC-LINK Error Type 2305, replace 

the SNC circuit pack.

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