Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
2022 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
117
FAIL
The SNC circuit pack cannot communicate with the SNI in slot 17.
1. If a standby SNC (one with its yellow LED off) was tested and resulted 
in this error code, follow normal escalation procedures. Use status 
switch-node
 to show the active and standby SNCs.
2. Use list configuration carrier to determine whether an SNI 
is physically present in slot 17. If the Vintage field indicates that a 
circuit pack is present, proceed to step 3. If the Vintage field shows 
no board:
a. If an SNI is not supposed to be installed in slot 17:
1. This failure will not affect service. Use change circuit-pack 
to remove the missing SNI from administration.
2. If the error persists, use reset board location to reset the 
active SNC circuit pack. If the error still appears, replace the 
active SNC circuit pack.
b. If an SNI is supposed to be installed in slot 17, insert one.
3. Enter display errors for category pnc. If the SNC has SNC-BD 
error 513, or SNC-LINK errors with Aux Data 1 pointing to other SNIs 
besides the one in slot 17, replace the active SNC circuit pack.
4. If SNIs in the same carrier have SNI-BD error 257 logged, (indicating 
they are having trouble communicating with the SNC), replace the 
active SNC circuit pack.
5. If the SNC being tested has SNC-LINK Error Type 3073, replace the 
SNI in slot 17. Replacing an SNI may interrupt service. See 
on page 2046 for the procedure for replacing an 
SNI.
6. If the SNC being tested still has SNC-LINK Error Type 3073, replace 
the SNC circuit pack.
Table 739: TEST #759 Configuration Audit  (continued)
Error
Code
Test
Result
Description / Recommendation
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