Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
2090 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
Switch Node Interface Reset Test (#761)
This test is destructive.
This test resets the SNI circuit pack using reset board location when an SNI circuit 
pack’s location is entered. The SNI is reset via the active SNC circuit pack in the carrier. If the 
SNI is connected to an IPSI connected PN’s EI, the SNI is reset via its IPSI connected PN’s EI 
neighbor. If an SNI with a non IPSI connected PN’s EI or another SNI as its neighbor cannot be 
reset via the active SNC (i.e., if no software communication exists between the active SNC and 
the server), an attempt will be made to reset the SNI via its neighbor.
An SNI should be reset instead of reseating the circuit pack. The reset board command 
should almost never be used on an SNI. It may be necessary to use reset board if the SNI 
circuit pack gets into a mode where it cannot communicate with software.
If an SNI with active errors and alarms is reset, the errors and alarms may take a while to come 
back, therefore reset board can mask real problems.
Table 753: TEST #761 Switch Node Interface Reset Test 
Error
Code
Test
Result
Description / Recommendation
2100
ABRT
Could not allocate the necessary system resources to run this test.
1. Retry the command at 1-minute intervals up to 3 times.
2300
ABRT
The downlink message necessary to run this test could not be sent.
1. Retry the command at 1-minute intervals up to 3 times.
2301
ABRT
The software timer could not be set before sending the downlink 
message necessary to run this test.
1. Retry the command at 1-minute intervals up to 3 times.
2302
ABRT
Software received incorrect message data from the SNI circuit pack.
1. Retry the command at 1-minute intervals up to 3 times.
2303
ABRT
The SNI circuit pack responded that the software test requested is 
invalid.
1. Retry the command at 1-minute intervals up to 3 times.
2304
ABRT
SNI circuit pack responded that it is not able to run the test requested by 
software.
1. Retry the command at 1-minute intervals up to 3 times.
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