Avaya 03-300430 User Manual

Communication Manager Maintenance-Object Repair Procedures

2122 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers

Troubleshooting firmware download problems

You cannot start a station download while there are active STA-FWDL alarms. To clear all active
STA-FWDL alarms, use test firmware station-download. In the event of a STA-FWDL

alarm, you can find more details by using the status firmware station-download

command.

This command displays the Extension of the terminal, the Status, and a Error code if
applicable. All aborted (ABRT), failed (FAIL), and actively downloading (ACTV) terminals are
listed on this screen; pending or completed downloads are not listed. See

Table 762: Reason

Codes for status firmware station-download command

on page 2126 for a list of these errors

and their descriptions.

Hardware Error Log and Test to Clear Values

status firmware station-download Page 1 of 1
STATUS FIRMWARE STATION DOWNLOAD

Image File: 2420v01.bin
Schedule Download? y         Continue daily until completed?: y
Start Date/Time: 10/15/2003  20:00    Stop Date/Time: 10/15/2003 23:00
                  Status for this download: Active
Terminal type for download: 2420
Extension Range: 85001 to: 86000    Number of stations in range: 35

Stations completed: 0 Stations unsuccessful: 1

Extension Status Error Extension Status Error Extension Status Error

85001 ABRT 513
85002 ACTV
85017 ACTV
85034 ACTV

Table 758: STA-FWDL Hardware Error Log entries

Error
Type

Aux
Data

Associated
Test

Alarm
Level

On/Off
Board

Test to Clear Value

257 (

) 1

None

WAR

OFF