Avaya 03-300430 User Manual

Page of 2574
Communication Manager Maintenance-Object Repair Procedures
2134 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
If the alarm is MAJOR:
Check connections between the Stratum-3 clock and the switch. 
If there are no loose connections, use the Stratum-3 Wiring Guide and check that the 
wiring installation is correct. 
After reconnecting the loose connection or correctly rewiring it, clear the alarm by issuing 
disable synchronization-switch, followed by enable 
synchronization-switch
Wait 1 minute, then run status synchronization
If Maintenance Name on the status screen shows “STRAT-3,” then the problem is 
resolved.
If the Standby Tone-Clock circuit pack became active:
Check the connection between the Stratum-3 clock and the TN780 Tone-Clock circuit 
pack from which the system has just switched.
If there are no loose connections, then, replace the circuit pack containing the TN780 
Tone-Clock circuit pack. 
Before switching back to the new TN780 Tone-Clock circuit pack, use test 
tone-clock location
 long to check that the Tone-Clock is receiving a signal from 
the Stratum-3 clock. 
If every test passes, switch to the new Tone-Clock circuit pack using set tone-clock 
location
 override
If Test #651 fails, then the original TN780 Tone-Clock circuit pack should be reinserted, 
and the cable between the Stratum-3 clock and the TN780 Tone-Clock circuit pack 
should be replaced.
If Test #651 continues to fail, then escalate the problem.
If slip alarms exist after following the repair procedures for any of the previous cases, 
clear the slip alarms by running test board clear. See 
on page 2133 for a list of circuit packs and associated slip error log entries.
This error indicates that the Tone-Clock circuit pack in the master port network is not a 
TN780. If duplicate Tone-Clock circuit packs exist in the master port network, this error 
may mean that one or both Tone-Clock circuit packs are not TN780s. Verify that the 
Tone-Clock(s) in the master port network are TN780s.
h. Error Type 1281: this Error Type corresponds to FAIL code 32 of the Stratum-3 Clock Alarm 
Query test (#649): every clock unit failed.
i. Error Type 1537: An OFF-BOARD alarm on the Stratum-3 clock, indicates a DS1 facility 
problem; an ON-BOARD alarm indicates a fault in either the Stratum-3 clock or the 
connection between the Stratum-3 clock and the switch. If the Stratum-3 clock cannot be 
referenced and the local oscillator on the TN780 Tone-Clock circuit pack must serve as the 
reference, a Major alarm is raised. Otherwise, a Minor alarm is raised.