Avaya 03-300430 User Manual

Page of 2574
G700 Media Gateway Traps
308 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
5
12
MIN
cmgDspTempWarningFault — The temperature sensor in a G700’s 
DSP complex has exceeded its warning threshold.
1. Verify there are faults in the system. Use the Avaya G700 
Media Gateway Processor (MGP) Command Line Interface 
(CLI) command show faults to display any faults on the 
G700. 
2. If there is a temperature fault, turn off the G700 and allow it to 
cool.
3. Reboot the G700. Check to see if the fans are working and/or if 
there is sufficient space around the G700 for air circulation. 
4. Low voltage may be responsible for slower fans. Voltage may 
be reduced by a short in one of the Media Modules or a bad 
power supply. If there are no fan faults, use the MGP CLI 
command show voltages to display voltages applied to 
components on the motherboard and to the Media Modules. 
5. If the Media Module voltage is out of tolerance, systematically, 
remove each Media Module to determine if one of the Media 
Modules is responsible for reducing the voltage level. If one is 
found, replace the Media Module.
6. If no Media Module is found to be bad, the power supply is 
suspect. Replace the G700. 
Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server  (continued)
Event
ID
Trap
#
Alarm
Level
Description / Recommendation
 4 of 20