Avaya 03-300430 User Manual

6

14

MAJ

cmgTempShutdownFault — The temperature sensor in a G700’s 
CPU has exceeded its shutdown threshold. The system is about to 
begin controlled shutdown.

1. Verify there are faults in the system. Use the Avaya G700 

Media Gateway Processor (MGP) Command Line Interface 
(CLI) command show faults to display any faults on the 

G700. 

2. If there is a temperature fault, turn off the G700 and allow it to 

cool.

3. Reboot the G700. Check to see if the fans are working and/or if 

there is sufficient space around the G700 for air circulation. 

4. Enter the MGP CLI command show voltages to determine 

voltages for Media Modules and other components of the 
G700. While the +12V fan supply is not directly monitored, it is 
included in the general power supply unit (PSU) status bit. Use 
the show faults command to determine if there is a fan 

problem. If none of the monitored voltages are out of tolerance, 
but the PSU status indicates failure, this would generate a fan 
fault. If fans are faulty, then replace the entire G700. Fans are 
not field replaceable.

5. Voltage may also be reduced by a short in one of the Media 

Modules. Systematically, remove each Media Module to 
determine if one of the Media Modules is responsible for 
reducing the voltage levels. 

 5 of 20