Avaya 03-300430 User Manual

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G700 Media Gateway Traps
310 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
7
16
MAJ
cmgMgpPowerFault — The voltage reading at the server’s +5.1V 
power source is out of tolerance.
1. Check voltages. Enter the MGP CLI command show 
voltages to determine voltages for Media Modules and other 
components of the G700. Voltage may be reduced by a short in 
one of the Media Modules or a bad power supply.   
2. Systematically, remove each Media Module to determine if one 
of the Media Modules is responsible for reducing the voltage 
levels. Replace faulty Media Module.
3. If the alarm clears in 10-20 seconds, it was a probable voltage 
spike. Do not replace the G700. Use a power monitor to 
monitor the power line.
4. If a brown-out condition is suspected, use a power monitor to 
monitor the power line.
5. If the fault persists and the show voltages command 
continues to show the level is out of tolerance, then replace the 
G700.
8
18
MAJ
cmgMediaModulePowerFault — The voltage reading at the Media 
Modules’ -48V power source is out of tolerance.
1. Check voltages. Enter the MGP CLI command show 
voltages to determine voltages for Media Modules and other 
components of the G700. Voltage may be reduced by a short in 
one of the Media Modules or a bad power supply.   
2. Systematically, remove each Media Module to determine if one 
of the Media Modules is responsible for reducing the voltage 
levels. Replace faulty Media Module.
3. If the alarm clears in 10-20 seconds, it was a probable voltage 
spike. Do not replace the G700. Use a power monitor to 
monitor the power line.
4. If a brown-out condition is suspected, use a power monitor to 
monitor the power line.
5. If the fault persists and the show voltages command 
continues to show the level is out of tolerance, then replace the 
G700.
Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server  (continued)
Event
ID
Trap
#
Alarm
Level
Description / Recommendation
 6 of 20