Avaya 03-300430 User Manual

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MAJ

cmg8620PowerFault — The voltage reading at the VoIP 
Processor’s +2.5V power source is out of tolerance.

1. Check voltages. Enter the MGP CLI command show 

voltages to determine voltages for Media Modules and other 

components of the G700. Voltage may be reduced by a short in 
one of the Media Modules or a bad power supply.   

2. Systematically, remove each Media Module to determine if one 

of the Media Modules is responsible for reducing the voltage 
levels. Replace faulty Media Module.

3. If the MM760 Media Module is not present, the VoIP engine on 

the motherboard is possibly bad. Use the show faults 

command to check for VoIP faults. Replace the G700.

4. If the alarm clears in 10-20 seconds, it was a probable voltage 

spike. Do not replace the G700. Use a power monitor to 
monitor the power line.

5. If a brown-out condition is suspected, use a power monitor to 

monitor the power line.

6. If the fault persists and the show voltages command 

continues to show the level is out of tolerance, then replace the 
G700.

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