Avaya 03-300430 User Manual

9 

(cont’d)

WRN

1. compare the health of both servers, either from the:

- Web interface’s Server section, by selecting View Summary 

- Linux command line, by entering server

2. Using the output from Step 

, check the health of each server’s 

individual processes.

3. Check the health of the active server’s individual processes, either 

from the:

- Web interface, by selecting View Process Status

- Linux command line, by entering statapp

and restore any applications with problems.

4. See if the standby side is RESET, either from the:

- Web interface’s Server section, by selecting View Summary 

- Linux command line, by entering server

5. Check the health of the standby server’s individual processes, either 

from the:

- Web interface, by selecting View Process Status

- Linux command line, by entering statapp,

and restore any applications with problems.

6. Check for problems with an Ethernet interface, either from the:

- Web interface, by selecting the Execute Pingall diagnostic

- Linux command line, by entering pingall -a

Check both sides of each failed link, and make any necessary repairs.

7. If the standby’s applications and interfaces are OK but the problem 

persists, escalate the problem.

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